Used Subaru Solterra for sale near McLean, VA

An overall very good experience at a very busy time for the dealership. We were lucky to be working with Stephanie, who was kind, competent, and fully dedicated to us. Thank you, Stephanie, for your time, advice, and responsiveness! You definitely influenced our decision to buy our new car at your dealership. Thank you also to Aras in Finance: knowledgeable, prompt, and supportive at the final stage of the purchase. Both he and Stephanie convinced us to become part of the Subaru family.

I bought the car at Sabaru of Englewood. First the car didn't came with the originals tires. I asked the seller if the car qualified for the $7000. 00 insentive and I thrust them. The car did not qualify for the gov. incentive because it was built outside the US. The sonterra is a very reliable vehicle. We like it a lot.

Glenda was good along with Jordan the manager.Nice sales and service. Thanks glenda bradley

Great car if you don't go on long trips. Half an hour to and from work needs charging once a week with a regular 120 volt outlet. If you drive more, plug it in every night. Or get a 240 volt outlet and charge it twice as fast. In the winter, the range is less because we like the seats and steering wheel nice and warm. The regenerative break mode doesn't take much getting use to and saves wear on the mechanical breaks. We love everything about this car.

My experience with Pierre, our sales agent was nothing but excellent. He showed us the car we wanted and also showed us the other cars in their lot. He gave us the car fax on the car we test drove as well as the purchase order. He was very professional. I recommend people who are looking for a car to call Pierre at Eastern Automotive in Laurel Md for assistance as would go out of his way to make your buying experience a good one.

The car performs great. The only negative is that they don't tell you that the factory-installed navigation is only free for year one; after that, you have to pay $16/ month more per month to continue to use it. Had I known that I would not have purchased the car

10/10 customer service! Mr. Vahid was awesome and so helpful! was able to find me a great car and a great deal! Mr.Vahid is absolutely knowledgeable and super supportive and patient with us to find the best car fits me as a new driver ! awesome experience!

Sammy Adade was great and really made the process smooth. I recommend going through him

I waited a few months before writing a review. Bought a truck back in May/June. Charles Harris helped me out when I came in to look at the truck the first time, he ran some numbers for me and I left. Didn’t feel any pressure at all into buying the vehicle, I left because I had a few others ones I was looking at as well. I came back about a week later, truck was still there and I had came back on time, there was someone else interested in as well. I had gave Charles a call ahead of time and let him know I was stopping but to make the purchase. The manager was also super helpful during the process. I believe his name was Phillip. After buying the truck, the check engine light came on while driving it home. I ran my scanner and found the issue, contacted Charles about it and he spoke with his manager, they had me bring it in the next day and took care of it at no cost. I was afraid they would pull something on me but no issues no back and forth, they took care of me. It’s been a couple of months with having the truck now, no issues with the truck and no complaints.

They were very helpful and very professional the dealership was very clean and the dealership inventory was updated I would buy my car from the dealership if I could

Glenda and Tony were a great Duo. Made me laugh and I was comfortable with my purchase

Eric was great, as usual. This was my 3rd new vehicle through him and I also sent a co-worker in who purchased too. The issue is not with the sales team, it’s with the finance dept. I am still waiting on resolution for an extended warranty I purchased with my new car last month. Shockingly the $$$mistake is in the dealers favor. 2 emails ghosted and no credit back to either my loan principal or my credit card. My suggestion is to just purchase the vehicle there and decline EVERYTHING the finance department offers then run out the door. Sales gets a 5, Finance dept 1 1/2. I will give them the rest of this week to keep up there end of the contract before I envolve corporate.

Good customer service and friendly staff. Didn?t take long to complete the repair

The sales associate I working with was great, very accommodating as I had children with me. It was a bit difficult because they were renovating at the time I was there and they usually have a kids area. I?m sure it will be a little easier when everything is finished. The only slow part was actually signing the papers for the vehicle purchase because the business office was behind and what was originally predicted to me to take one hour took almost 2.5 hours.

Thank you easterns for helping me get my car . Ron was the best will refer all my folks to y'all

New dealership looks great. They needed a bigger space. Did not really take to the person that assisted me. She was indifferent and was kind of a fast talker and a mumbler. Very dry personality. Love the new look and do enjoy a few of the people that work there but this experience was meh!!!

I had a great experience purchasing my vehicle at Auto Giants Mitsubishi. Matt and Joel were professional, knowledgeable, and incredibly helpful throughout the entire process. They took the time to understand what I wanted, worked within my budget, and made sure I was comfortable with every decision. There was zero pressure, clear communication, and full transparency which made the buying process smooth and stress-free. They went above and beyond to get me exactly what I was looking for, and I truly felt supported from start to finish. Everything was handled efficiently, and there were no hidden surprises. I highly recommend Auto Giants Mitsubishi, especially if you’re working with Matt and Joel. This was one of the best car-buying experiences I’ve had.