Used Subaru cars for sale near Erving, MA

Dores Bounphasaysonh at Lia Toyota in Northampton, Massachusetts, demonstrated superior understanding of my needs when my new Toyota was towed to the dealership following a collision. She was professionally friendly and supportive and assisted me in making the right decisions in negotiating procedures with my insurance company and then with the diagnosis of the damage that had been done to my car. Her positive manner and awareness of the stress I was feeling really helped me in a very difficult time. Dores Bounphasaysonh is an exceptionally fine person and Lia Toyota is fortunate in having her on the staff. I cannot thank her sufficiently. Craig Felton

I think for the most part, I like my car. I have had a couple issues, one of them is probably not the cars fault, (but seeing other people have the same issue, it makes me wonder) I now have 50k miles on it and in that time I have only had to replace the battery and tires, to be expected on a 6 year old car. (and windshield) The windshield is the questionable item. It seemed to crack out of nowhere and I thought I must have gotten a small rock chip while driving down the highway and just didn't see it until it started to crack. So I replaced it at a cost of almost $1000. However, I am on an Outback form and it seems to be a common complaint with outback owners of this year, having the windshield crack out of nowhere. Could it be the frame design? Maybe, but it does seem suspicious that others have had the same issue. One other problem I have had is if I let my car sit unused for like 5 days, the battery goes completely dead. There seems to be a parasitic drain somewhere on the car. It doesn't happen if I drive it every day, but if it sits for about 5 days unused, the battery goes completely dead. I have read it has something to do with the DCS system in the car, but you have to pay the dealer a diagnostic fee to verify. I drive it enough I have not gotten it checked, but next time I am at the dealer I am going to ask them about it.

Customer service people are kind and professional. He explained well what they were going to do. When I was waiting, he came to let me know the inspection was not performed even it expired. So that was good to know and they did it too.

The Forester is the first SUV I ever owned. It has had a few issues, but the dealership, Kenny Ross in Irwin Pa, has always been top notch in customer service. First issue was the orignal tires went bald after only 10,000 miles. I called Kenny Ross and they said they would contact corporate. Got 4 new tires at no charge. Next issue I did not even know I had. Took it in for an oil change and they tell me I need a new CVT. Didn't know I had a problem. No charge again. Last issue was a radio that kept giving an error message and would not work. Took four visits to isolate the problem, but now have a new radio that brings in more stations. Again for free. Highly recommend the bumper to bumper warranty. Money well spent.

Great process as usual! I will always shop here. I know that I will enjoy my new car. Great salesmen in Billy/Ian. Aleays a fine experience.

Best vehicle I have ever owned. Dependable, safe, comfortable ride, great fit & finish and responsive and overall excellent quality. No problems in 48,000 miles.

I've been coming to Hyundai of Keene for buying and servicing and I think they are the best.

I have a 2020 Forester with 19000 miles. I love it, especially as a tall and aging man. It it easy to drive, easy to get in and get out. Miles per gallon is great, typically well over 30 mpg in day to day city driving. I have noticed a number of complaints about batteries. I think in 2019-2020 they had a bad supplier of batteries. My experience was total battery failure at about 10000 miles. I had to purchase a replacement from AAA. Such stories were common during that period. I was irritated but received reimbursement even though it is not typical for a dealer/car company to do so. Smart dealers want to keep your business. The only other expenses were created by potholes knocking the car out of allignment and nails in parking lots puncturing the same tire twice! Sweep your xxxx parking lots retailers and restaurants.

We purchased a Subaru Legacy from Subaru of Keene. Our salesperson Rob Laflamme was wonderful. He was very knowledgeable, helpful and kind. He listened to what we were looking for, answered all of our questions and matched us with the right car. If you’re looking for a Subaru and you want a salesperson who is friendly without being “pushy”, who listens to what you want rather than trying to just sell you any vehicle, go to Subaru of Keene, and ask for Rob.

The acceleration lag that this car has is immediately outweighed by everything else. This car is super smooth and granny sedan comfy, and it has more utility than any equally priced SUV. The roof rails have built-in cross bars that stow, it tows 3500 pounds, and the Harmon-Kardon sound system kicks. It has butt fans, people. Additionally, the aftermarket base is thick, so accessories, customization, and reflashing options abound. The tech is old, the powertrain is old, but you see 300 of them a day for a reason.

Adam Zinn and Jason Kennedy made leasing my new crosstrek a wonderful experience. I felt safe, informed, respected, and very happy. I recommend Subaru of Keene to anyone who seeks a professional no hassle no hard sales tactic experience. My partner will also buy his next Subaru there and even though there are Subaru dealerships closer to us we will continue our we hope long relationship with Jason and Adam. I am over the moon with my beautiful new car and feel compelled to share Adam and Jason’s expertise and kindness with the universe. Thank you Jason and Adam and everyone at Subaru if Keene who made this an exceptional experience for me. Nora L. Greenfield, MA

I have owned my 2017 Forester since late 2016. Except for normal maintenance I've had no problems with thr vehicle. All of the warning systems work very well,they have saved me from accidents numerous times. The automatic seat repositioning when some one else has used my is really handy eliminates all the adjusting needed to get the position back to my needs. Traction and controll during winter and bad weather are excellent. My forrester get used like a truck at times. Great overall car.

Great experience buying my car here, Nick and the team were very helpful and made my experience easy and enjoyable. Highly recommend.

We currently own the Outback 2024 XT, and it’s a great car to drive. However, its turbo CVT engine does produce a slight lag in acceleration and when slowing down. Just a matter of getting used to. Also had issue with the lift gate button, which broke after only two months in possession. My wife and I are in our 60s, and all our kids have their own families, so thank goodness we don’t have to drive those 8 seater SUVs anymore. This outback has been the best alternative for us.

My experience was great from the time I walked into the dealership and met with Sean Parent to driving my new car home! Sean explained all the bells & whistles to me and set up all the technology and linked it to my phone. During the test drive Sean also pointed out all the options for driver assistance. Overall I would highly recommend Sean for his expertise and ease in the sales process. Thank you, Sean!

Other than battery replacement , car has been amazing ! 1 exception cup holders are located too far aft and require driver to look down to locate cup without removing eyes from road ! This issue has been partially addressed in later years by offsetting passengers holder slightly forward of drivers, but still awkward position ! both should be more forward nearer to dash !

Bought my 2015 Subaru 2.0XT Touring brand spanking new off the Subaru dealership's lot. Have owned it all this time about 9 years straight. Take care of your car with regular oil changes, servicing at recommended intervals, and your car will take care of you. Performed the required recalls during service periods. Not 1 single regret on owning this car, ever. It rides smooth and true. Had a clicking issue in the ball joints 2 years ago which Subaru fixed free of charge. Other than that, this car has been my dream machine.

I have a 2020 Subaru Outback Touring 2.4L turbo model, the fully-loaded, most expensive model. It replaced a 2011 standard Outback with a 2.5L engine and manual transmission. My only criticism is poor gas mileage, about 23-24 mpg versus the 2011's 28.2 average over more than 100K miles. I like the power (260 HP) but might have forgone the turbo had I anticipated the unimpressive mileage. My 2001 Audi Q5, with a 260 HP 2.0L turbo engine, averages 28+ mpg, but cost $10K more than my Subaru. I rationalize by recognizing that $10K will buy a lot of gasoline.

Robert Laflamme ~ Sales specialist was amazing ! He got me the car i asked for and was very personable throughout the process. I will definitely continue to go thru Subaru of Keene for all future car needs and ask for Robert !

I like the solid feel of the car and the sturdy and high ride. Good acceleration. It would be a better SUV if the ground clearance was at least 10” or 12”, with the exhaust pipe properly tucked away!

Evan April helped me purchase a car and I was very happy with the whole experience! Evan was very helpful while test driving and creating the offer, once the purchase was complete, he sat in the car and explained all of the features to me. I have purchased at other dealerships where I was handed the key with no explanation of any feature, this was great service and much appreciated! Everyone at the dealership was helpful and considerate. I have not been in for service yet but expect that it will be a good experience as well!

I lucked into finding a returned leased 2020 Outback in July of 2022. Beautiful white exterior, drives like my '13 Legacy (handed down to my daughter, thus the new car for me!). Apparently Outbacks and Legacies have the same body frame, and driving this new Outback is a dream! This is my 4th Subaru and I absolutely, without a qualm, recommend them for handling, snow, comfort, style, cargo capability. After reading the reviews here, I can agree with two issues: battery and display screen. I also had a dead battery with no apparent reason. The dealership went over the car looking for a "battery draw," but found nothing wrong. They replaced it (under warrantee), and THE NEXT DAY the new battery was also dead. The explanation was this new battery had come from a warehouse and should have been charged before installation. No charge to me and no problems since, but definitely an inconvenience. The second drawback I would mention is the display screen. Way overwhelming, hard to find the functions to change driver assist et. al., and too difficult to drive while trying to change your heat, seat temp -- basic controls that should not require the driver to look down so much and for so long. No issues with operation of the screen. Finally, and maybe this was a one-off experience, I had to have the hood repainted because a leaf had left a weird stain right in the center of the hood. I cannot claim the stain was there when I got the car, but we tried every safe method (including wet sanding) to remove it and it was under the finish (according to the body shop). I'd venture to guess it came off the assembly line like that and it was fairly faint until you noticed it. Finally, I am strongly loyal to the dealership, as they have done right by me in many situations. They are fair, give me clear explanations and warn me about upcoming repairs, considerate, and have on more than one occasion checked a warrantee on my behalf to get me a better price.

Our experience at Lia Toyota in Northampton was EXCELLENT! Starting w/Jeremy Pease & including Adam Drollett, Dominick & Jason Shiles was fun & informative! Very happy with the professional staff as we purchased our first new car in many years. Jeremy was extremely attentive in explaining all the MANY bells & whistles on the Corolla Cross, which we are loving! Definitely happy to recommend Jeremy & Lia Toyota to anyone looking for a new car!

I personally love my 22 Crosstrac. I have the turbo engine and it has a lot of go to it. Very sturdy on the road at higher speeds. I have the Limited Edition with diamond sparkle black paint, black leather interior very sharp looking vehicle. There was a few hiccups in the beginning with a few minor leaks around the windshield which was promptly fix by the dealership. Gas mileage is great. If you have a family or intend on traveling a lot, the storage part is small other than that perfection all around.

Was assisted by Jill Fuduric for the service of my vehicle. She was thorough and provided updates and recommendations that Zurich would cover and was not pushy about upselling. Service was completed within her estimated time frame.

I inherited the 2019 Subaru Crosstrek Limited from my wife. She ended up getting another Forester. Needless to say, I never picked this car for myself. However, the Subaru Brand and this Crosstrek has won me over. The AWD system works perfectly in the snowy Northern New York climate. With dedicated winter tires, I have complete confidence in my ability to keep it through the worst Lake Effect snow. The ground clearance allows me to drive easily on unloved roads with ease. I don't use X-Mode often, but it does help for going uphill on snowy roads or times when the snow is pretty deep. I've never been stuck or stranded with this car. The power train is adequate enough for highway and secondary roads. There are times when merging or attempting to pass, where I wished it had more power. (Drove a loaner 2020 Limited with the 2.5L, that is the perfect power train for the Crosstrek) I have never had any issues with the CVT transmission, but it does take some getting used to. The interior is fine. The gauges, screens and buttons are laid out well. I can find everything with ease and non of the buttons are in odd places. The factory speakers are lacking, but this model doesn't not have the upgraded stero option. Andriod auto works well. Seats are comfortable but do not have much lumbar support. Bolstered well and the headrest has a big range of adjustments. At 70k, I noticed the first crack in the synthetic leather bolster. The Limited trim is equipped with LED headlamps and they are truly fantastic. I rarely find myself using the hi-beams. The turning headlamps are very helpful with visibility when turning. Excellent all around. Eyesight and adaptive cruise works well and I have never had any issues. Only minor hiccups when snow, rain, fog or very bright oncoming light will trip Eyesight off. After a minute, it turns itself on. Overall this car is everything I needed and I never knew it. Reliable, fuell efficient, capable in snow and light off-road situations. It had enough utility space for anything I have ever hauled. Truly impressed with this little car. I plan on keeping it for the long haul. You won't be disappointed.

Always a perfect experience at this dealership. Whether buying or servicing my car the job is always done right the first time and in a perfect time and manner!

Only gripe is no adjustable visors and side mirrors. I am short and the visors do not adjust in length. The side mirrors swing in and out but not up and down so there is interference for me. I have the seat adjusted to the max and use a cushion but still have a problem.

Everyone was pleasant and professional. It was a very efficient servicing. Thank you!

Purchase our Ascent June of 2022 ,love the vehicle it now has little over 44,000 miles on it put new tires on at 29,000 not because of wear but for long trips,brakes are still in great shape at last inspection,we are retired but travel with our dog companion,this car has traveled to New Mexico across to Florida and to Florida every winter and also to Maine and the comfort is just fantastic and our overall gas mileage is twenty five MPG and yes when and if we need to trade it will be another Subaru!

I recently sold my Subaru Legacy here. Having done business with them before, be it for buying an extended warranty or all my service needs, I knew they are great to work with. My recent experience confirmed that, yet again. The entire process was really smooth right from the word go. Jason Kennedy and Adam Zinn were honest, upfront and very easy to work with. I recommend them wholeheartedly!

I own several American cars in the past and I'll never buy another American car again after buying this Subaru. I feel a lot safer and a lot more comfortable in the Subaru Crosstrek than I ever felt in any American car built that I ever drove

from the first day I had it I haven’t had any issues with it as it handles great and gas economy is awesome. I don’t have a negative to write. I drove Lincoln’s for the last 20 or more years and because they stopped making cars and only Crossovers or SVU’s, I searched high and low to find an equivalent car and googled all the options that were a must and the Subaru Legacy Elite came up and my husband and I went to look and drove out with our new car and couldn’t be happier. The ride is comfortable and the car is just great.

Great car. I drive about 30 miles a day round trip. Great in city and on the freeway. Stylish great features. Comfortable ride even as a bigger dude.

Everyone in sales and service was excellent. I will be back to buy another car down the road!

This is my second Crosstrek and I love it. I live in the Northeast and it's the best car I've ever had for driving in snow and sleet. It also has great pickup for when I want to pass a car or for going uphills.