Used Subaru cars for sale near Franklin Farm, VA

This is a follow up review, I did have to change the head gaskets out on my 2010 forester. I've seen this is common, once again, the work is able to be done by a DIY mechanic. Since 2020 Ive had to change the ignition coil, spark plug wires, head gaskets in February of 2024, and also the crankshaft position sensor. The car had 165,000 miles when the head gaskets needed changed. So far it has 173,000 miles and still runs well. Also changed were the clutch and throwout beairng, and another timing belt change. It still runs very well, the exhaust is getting rusty and have had to fix that, overall its been a good car. I've owned it for 12 years and the ability to work on it yourself is what I really like about it, it isn't fast, but its quite utilitarian and my dog loves it as well. So if you don't mind working on your own stuff its one of the easiest cars to work on with the way the engine is oriented in the longitudinal position. I've always changed the oil every 4-5000 miles since I've had it, the heads and valves were completely clean. I'd say if one keeps up the servicing on these they are good vehicles to own. Not looking forward to when it blows, they don't make plain cars like this now adays.

New dealership looks great. They needed a bigger space. Did not really take to the person that assisted me. She was indifferent and was kind of a fast talker and a mumbler. Very dry personality. Love the new look and do enjoy a few of the people that work there but this experience was meh!!!

the forester sport is very reliable get 26 mpg on most of my daily commutes. Drives great in the winter (even though I have the same tires they came with). Traveling in it on road trips are great, 31 mpg using the cruise control and lane assist. It's not a very fast SUV but it honestly worth it. I tend to speed, but it's not something that actually bothers me. I was worried it would be too sluggish. I picked the forester for my road trips, and extra stuff I drive with.

David and Team’s has an excellent customer service. All my questions are answered. Thank you !!!!

So I bought a ‘21 Outback premium with 30k miles and have already put 6K more on it. Here is my honest review: if you want a fast car don’t get the 2.5 non turbo- that being said it is adequate for myself and get great gas mileage. The interior is good- I have the spec with cloth heated seats and they are comfortable and the cabin feels nice- has some cheap parts but I knew what I was buying. The infotainment is frustrating at times- auto start stop is a pain in the butt- but the infotainment itself isn’t bad with good sound and good responsiveness. The apple CarPlay will lag and be finicky at times but nothing terrible. As for drive quality it is a smooth ride and I don’t have any real complaints yet. Like I had mentioned if you want a car that is going to be fast- this engine and transmission will not do that for you. Overall I am happy so far with my purchase and feel as though I made a sensible decision when choosing this over some of its competition (I was looking at the VW Tiguan and and Mazda cx5)

Eric was great, as usual. This was my 3rd new vehicle through him and I also sent a co-worker in who purchased too. The issue is not with the sales team, it’s with the finance dept. I am still waiting on resolution for an extended warranty I purchased with my new car last month. Shockingly the $$$mistake is in the dealers favor. 2 emails ghosted and no credit back to either my loan principal or my credit card. My suggestion is to just purchase the vehicle there and decline EVERYTHING the finance department offers then run out the door. Sales gets a 5, Finance dept 1 1/2. I will give them the rest of this week to keep up there end of the contract before I envolve corporate.

Outstanding vehicle. Quiet, dependable, comfortable. Acceptable power and economy. Pity the turbo is no longer available. This is our fourth Subie. No issues with any of them. Change the oil every six months and do the timing belt at 100K miles and it’s good for 200K plus.

I had an outstanding experience at this dealership and can't recommend them enough! From start to finish, the entire process was seamless and stress-free. I started by emailing with Alex 'Mongo' at the beginning of November about a car I was interested in. When that one sold, he quickly recommended another hybrid that fit my budget perfectly. Mongo was responsive and helpful throughout our email exchanges. When my boyfriend and I came in for a test drive, we worked with Mongo (Alex) and Chas, and they were incredible. What impressed me most was how upfront and transparent they were about pricing and fees. They let me see the price sheet and even take pictures of it. When I asked to put the car on hold to think about it, there was zero pressure - they were completely understanding when we left to look at other options. Mongo was extremely responsive over text, answering all my questions without being pushy at all. He was kind, level-headed, and genuinely easy to talk to. When we returned the next day ready to purchase, Chas got everything ready for us and made the paperwork process incredibly smooth. He even recommended a great place for tints! Mohammed in finance was fantastic as well. He worked with us to arrange monthly payments within our budget and was very transparent about all fees and add-ons. He showed us the breakdown of everything step by step. Even though we didn't go with the VIP package, he included an unlimited tire warranty without increasing our monthly payment, which was amazing. The entire process took about an hour and a half - we arrived around 12:30-1:00 and left by 2:30 with our new car! They also handled our registration seamlessly (we're DC residents but the dealership is in Virginia), provided a temporary tag, and made sure we knew exactly what to do for vehicle inspection. Everyone listened to our concerns, answered all our questions, and made sure everything was perfect with the car. This is hands down one of the best dealership experiences I've ever had. If you're looking for a car, ask for Mongo (Alex) and Chas - they're the absolute best! Five stars all around!

2023 Subaru Outback Limited XT. A great station wagon (it’s not really a SUV). Comfortable leather seats, smooth ride and extremely quick with the turbo. If you don’t need seating for eight, you have no need for the Ascent. Same engine and cargo capacity and ground clearance, lower to the ground, faster, better handling and several thousand dollars cheaper. Standard all wheel drive. Full safety suite. 11.6” infotainment system is really closer to 8” as the climate control takes the additional 3.6”. The Harmon Kardon sound system will blow your doors off. Good in car navigation. Wireless Apple Car Play and Android Auto. Hands free tailgate. 0-60 in 5.8 on regular gas. Standard roof rails. Even has heated outboard rear seats. If you’re considering a midsize or smaller SUV you owe it to yourself to drive this first.

I've had consistently excellent experiences over the past seven years bringing my car to Herb Gordon Subaru, especially due to my Service Advisor Vitaliy Khlebnikov. He's been thorough and clear explaining needed repairs, and has taken me into the service bay to meet and talk with the technicians. Best of all his calm, professional approach and reliable communication have made my service visits the least stressful of any I've experienced. The technicians have all been excellent, and the ability to get timely appointments is major plus. And I very much appreciate the free loaner!

I’ve owned some great cars, and my 2014 Subaru Outback is arguably the best, most reliable and most practical car I’ve ever owned. Truly, I love my Subaru.

This review is specifically for Jessica Stagliano at Fitzgerald Toyota. She was GREAT. I ended up purchasing another vehicle, but she was the first (and one of the only) salespeople who could answer ever question about the car I test drove. She also provided MUCH more information than any of the male sales people I encountered. I am genuinely sorry I couldn't work with the car she had available.

I think for the most part, I like my car. I have had a couple issues, one of them is probably not the cars fault, (but seeing other people have the same issue, it makes me wonder) I now have 50k miles on it and in that time I have only had to replace the battery and tires, to be expected on a 6 year old car. (and windshield) The windshield is the questionable item. It seemed to crack out of nowhere and I thought I must have gotten a small rock chip while driving down the highway and just didn't see it until it started to crack. So I replaced it at a cost of almost $1000. However, I am on an Outback form and it seems to be a common complaint with outback owners of this year, having the windshield crack out of nowhere. Could it be the frame design? Maybe, but it does seem suspicious that others have had the same issue. One other problem I have had is if I let my car sit unused for like 5 days, the battery goes completely dead. There seems to be a parasitic drain somewhere on the car. It doesn't happen if I drive it every day, but if it sits for about 5 days unused, the battery goes completely dead. I have read it has something to do with the DCS system in the car, but you have to pay the dealer a diagnostic fee to verify. I drive it enough I have not gotten it checked, but next time I am at the dealer I am going to ask them about it.

Gabe was excellent! Knowledgeable, professional, helpful and never pushy. Would certainly recommend doing business with him and this place!

This is my fifth new Subaru and my third Outback Touring XT. The improvements are across the board. The new system’s software and infotainment screen are major improvements along with the hvac controls all moved to buttons below the screen. The all digital driver’s screen is configurable and quite attractive and useful. The Outback is extremely quiet, the turbo engine very responsive and overall the vehicle feels more solid/substantial compared to the previous Outbacks.

It was nice but it took a bit too long for my liking waiting in the workers and managers was long but atleast it was good customer service

Ample leg room, comfortable seating, great gas mileage, unobstructed view out the front window that allows you to see a wide view of the road and traffic. Very happy with the car. Thank you, Subaru!

I stopped by the dealership to see if I could have my car 12000 mile car serviced. The place was busy yet they were able to get it done and in less than the stated time frame.

This car is so comfortable! The driver sits up high, with great sight lines in all directions. The seats are comfortable. The features are very intuitive. My car has automatic door locks so when I walk up to the car with my key fob, put my hand on the door handle the doors unlock. It has automatic headlight dimmer which works great. It has plenty of power for freeway acceleration. All wheel drives makes it great in snow. I’m very happy with this car.

Please add my name and my cellphone number to our Account. Also, please do provide the complementary car wash as advertised! No excuses! Thank you!

Great value considering the superior safety features, low maintenance and reliability. Rear wheel bearings have been replaced twice and just had the AC compressor and serpentine belt replaced. Albeit expensive repairs, all cars need something after the first 3 years. It's been 8 years and the car still run and drives like new.

Candace was very professional and provided great communication during my service. Thank you Candace for your attentiveness.

I have owned my 2017 Forester since late 2016. Except for normal maintenance I've had no problems with thr vehicle. All of the warning systems work very well,they have saved me from accidents numerous times. The automatic seat repositioning when some one else has used my is really handy eliminates all the adjusting needed to get the position back to my needs. Traction and controll during winter and bad weather are excellent. My forrester get used like a truck at times. Great overall car.

Josue took time to explain everything about my alignment. He also walked me inside because I had a recent surgery. He was thoughtful and knowledgeable throughout the process. I was treated with respect.

I had to make a 5 1/2 hour drive recently and loved how smoothly my car drove, especially using cruise control with “eyesight” so it slowed when I was too close to the car in front of me. I couldn’t even feel it; I watched the speedometer. Love the safety features and extras like seat warmers and large sunroof.

This company was absolutely amazing 👏 🤩. I walked out of there with a 2011 Toyota camry this was my very first vehicle and I and very much over the moon very proud of this purchase. I would definitely recommend this place to anyone that is looking for a vehicle!

Love my 2018 limited Forester , Great as you the very comfortable love how it drives good gas mileage so far.. highly recommend this car great for transporting kids also… Very quiet driving experience

⭐️⭐️⭐️⭐️⭐️ I recently purchased a 2017 Toyota Corolla from Virginia Auto Trader Co, and I couldn’t be happier with the experience. Abedin, my salesman, was professional, friendly, and made the entire process smooth and stress-free. He answered all my questions honestly and helped me find the perfect car at a great price. I highly recommend Virginia Auto Trader Co and Abedin to anyone looking for a reliable vehicle and excellent customer service!

I bought used in 2023 a 2015 premium with 214k miles. I drove it 6k miles and only replaced the CV axle, this isn't impressive sounding but it was going through constant , aggressive off reading due to the rough road conditions I had to use because I live in the rocky mountains. I got in a rollover a 60 mph and I had no injuries, airbags kept me safe. Fuel economy was dismal with 21 in the city and 24 in the highway, safety and reliability are top tier, power was surprisingly adequate, the Bluetooth was appreciated and all the safety tech and other tech was very useable and helpful and accurate. Love the car would buy it again if I had the chance

Nelson is the most wonderful salesman’s great work great dealership everyone so nice this is our 5th car with them !!

I went from owning a 2003 Monte Carlo SS to a 2017 Subaru Outback. It was worth every penny. My Subaru is not only reliable, functional, and cute; it also saved me from being injured in a bad crash. This past fall a six point buck hit my car head on and I never saw it coming. It was a fatal crash for the deer, but not for me. As heartbroken as I was to see my car crumpled on the front, I was so glad it wasn't me. It was a repairable fix and made me really appreciate my car.

it was a good experience, he tried to help me the most he can and he did a great job thank you so much for your service

Best vehicle I have ever owned. Dependable, safe, comfortable ride, great fit & finish and responsive and overall excellent quality. No problems in 48,000 miles.

My car was stolen and destroyed, and I was left without transportation. This was devastating to me, but I had to keep it moving as life does not wait so, I had to look for new transportation. I ended up at Alexandria Toyota. Never in my life have I met so many nice and wonderful people in one place and never has such a huge process been so easy! The manager, the finance team and all the salespeople were all just top notch, and I am so glad I chose them to help me start a new chapter in my life! Special shout out to Tre Neal who made sure I got everything I wanted in a new car and even went all the way to Maryland to personally pick up my new ride!!! Thank you everyone at Alexandria Toyota you all made one of the worst weeks of my life, the best and man did yall sell me some super sexy wheels, LOVE IT!!!!!

I purchased my Outback Premium in 2022 new. Liked the color. silver, and didn't want moonroof or a lot of extras that could break. Bad battery experience has really disappointed our experience although the cars performance and comfort has not.

Mr Nicholson was a true joy. He was as on top of everything I asked for and he met all of my expectations I would recommend him and the dealership to my friends and relatives. .

I was between a rock and a hard place after my Honda passed away-it drove itself to its demise due to the handbrake not on tight enough. So I had nothing to trade, no leverage. I know Subarus owned many Outbacks and they go forever. The problem is I'm 5' tall and this car is too big for me after the Honda and a Miata I have. I had 2 big dogs and felt the car would be great for a dog owner. Which it is. One dog rode on the back seat (covered) the other had the back to herself. Great for a dog owner. If you need a crate there's plenty of room. This would be a great vehicle for a children or pet family. I only have one 10 yr old dog left and this uses too much gas for me to consider a practical vehicle.

Equinox was in for repair from accident. Repairs were expertly done. The color was matched totally. Had to make numerous calls for updates since I never received a call until SUV was ready

This is my third Subaru Forrester. I like the newer safety features and ease of handling. The size is perfect for me, not too small or too big! I would recommend if you’re looking for a midsize vehicle.