Used Subaru cars for sale near Gates Mills, OH

I bought a Mazda CX3 today and it was one of the best and most respectful experiences I have ever had buying a car. All the staff is friendly, helpful, and efficient. Blanca my sales person was so nice and easy to work with! Very happy I chose this dealership to buy a car from.

Bought brand new off the lot in January 2020 and I've put just under 20K miles into it so far. Here's what I've seen so far: Good: - AWD keeps you on the road in even the most slushy and icy conditions. Driven this car through a few snow storms and never had to worry about losing control. - The driving assist safety features work very well, definitely has saved me from a couple minor incidents. Also the adaptive cruise control has revolutionized long roadtrips and I'll absolutely never be able to go back - Interior looks fresh and clean, seats are very comfortable. I'm always surprised how much trunk space this car has, plus the folding back seat make transporting some bulkier items easy. Bad: - I absolutely despise the entertainment system. The huge touch screen is cool but it is sluggish and unreliable. Often the inputs will lag several seconds or not register at all, which sucks when you're trying to turn on the AC on a hot day or the heat in the winter. The worst part is that sometimes when you start the car up, the user interface software won't start correctly and will crash, disabling all of the vehicle's safety features. Usually this fixes itself with an automatic reboot but that often takes a couple minutes. Once or twice I've had to pull of the road, turn off the car and turn it on again to manually cycle power to the console interface. - There's absolutely no reason to buy the sport mode when the CVT is so sluggish. Paddle shifters seem like they're almost disconnected as the difference between the "gears" is so minimal. - No way to disable the auto start/stop system, have to hit the touchscreen button every time. Overall: - I'd still recommend this car since the good definitely outweighs the bad. It's a car that does a lot of things decently but nothing exceedingly well. If you want a sports sedan, get the WRX. If you want a car that can handle rough driving conditions, get the Outback. If you want something more akin to a luxury sedan, go up a trim level to the Limited XT CVT. If you want a car that does all these things but doesn't lean too hard into any of them, this is your pick.

Lissandra is the Best sales person when buying are new Toyota Tacoma ask for her! 😁 Always liked Toyota Classic in Mentor.

I purchased my Outback Premium in 2022 new. Liked the color. silver, and didn't want moonroof or a lot of extras that could break. Bad battery experience has really disappointed our experience although the cars performance and comfort has not.

Shout outs r due when u meet someone that goes up and beyond ur expectations, that does not just they job but moves to make a customer happy in every form possible. I believe in reviews that share the good and bad and let others find help! With this being said I want to say Brooke Norman thank you!!!! I watch her run (literally) to make sure my request was getting done as I was throwing them at her. I texted call and push and not once did she not respond with out a smile and a vibrant attitude each time. I want to say thank you very much I appreciate all ur work to please me and that's what means the most in sells knowing Ull never see them and knowing the car was sold u still did ur thing. My bad part is yes it took a while inside for me but again I was asking for a lot and besides the car smoke smell that I'm treating today. I can't say there wasn't no negative side. Shout out to Emily and the guys up in the box that worked over 2 hours to make sure that I was leaving happy and got what I asked for. Nothing is perfect but good customer service and feeling heard and understood will go a long way. THANK YOU BROOKE!!!!!! 😊

I have owned 4 outback's. I was tboned by a F150 ford truck going at least 55 mph and walked away. Safe comfortable cars. My new Outback Wilderness is the most comfortable of all I have owned. My Touring 2021 Outback was close to being as comfortable

Everyone at this dealership is amazing! They are the best! This is the only dealership I will use. Their customer service is phenomenal. From purchase to service they are top notch. I so recommend them.

I bought used in 2023 a 2015 premium with 214k miles. I drove it 6k miles and only replaced the CV axle, this isn't impressive sounding but it was going through constant , aggressive off reading due to the rough road conditions I had to use because I live in the rocky mountains. I got in a rollover a 60 mph and I had no injuries, airbags kept me safe. Fuel economy was dismal with 21 in the city and 24 in the highway, safety and reliability are top tier, power was surprisingly adequate, the Bluetooth was appreciated and all the safety tech and other tech was very useable and helpful and accurate. Love the car would buy it again if I had the chance

They followed up nicely but they were not pests or pushy. Very respectful and considerate!

We have owned two Outbacks and have enjoyed them both. They are great to drive and very safe. My only complaint would be the touch screen, and only because I prefer buttons and knobs. But overall we love the car and would recommend it.

Thank you Lambert Buick GMC, Inc. for an incredible experience purchasing a car! We went to Ford, Toyota and Honda dealers and left with such disappointment in the quality, the prices and the negative experience. What a total difference we felt when we walked into Lambert - rare customer service (highest level), personable, easy to work with, and who knew Buicks were so beautiful, reliable, great price and attention to detail! Thank you for making us feel great about our purchase ~ we will be a lifetime fan and will pass along our recommendations to anyone who is looking to purchase a vehicle!

My first Subaru although each of my kids had a used one as their first cars. Very well made, It is quite comfortable but I wish the seats went up a little bit more. I bought the Premium model and it has everything you could ask for. Handles great, has more than enough oomph, and I am averaging around 26.5 mpg in mostly city driving. Took a 200 mile out and back trip, and averaged 34.8 mpg. I will certainly buy another Subaru when it is time, usually every 2-3 years.

We came just to look . Being that the Edge is no longer available we looked at the Explorers . Justin was our man. He went out of his way to explain everything we wanted and needed to know . He worked with my husband to find just the right one . They even went out of state to get what we wanted and even honored the Costco discount . This man has integrity and knowledge . Even the other people involved in our transaction were amazing and not pushy or smug. Felt very important and taken very seriously from the start to the finish . Justin Post !!! Great Job and THANK YOU!!! GO LIBERTY FORD! We received the Explorer ST LOVE IT!!!

The Subaru Outback is one of the best cars on the road. This car is definitely worth every penny that it costs. Performance at reliability cannot be underestimated. The company stands behind its warranty in every way. It’s like having a more expensive car without the hassle and expense!

Pleasant experience. I was with her, but my 18 year old daughter was actually doing the buying. The salesman "Will" treated her like any older customer, asking what she was looking for and listening to her. He did take the time to explain to her things about financing that most 18 year old people would not know. I was glad to see them talking to her and not to me (Dad). They were able to get her financing for here very nice, pre-owned car. The interest rated of course was a bit high, but I told her to build her credit for another year or so and refinance for a better rate. Unlike some other dealers, I was able to negotiate a bit on price, but it was the best price within 200 miles on that vehicle. I drove almost 2 hours to get there, but felt it was well worth it. I'd recommend them to my friends.

Got a '22 Touring XT. I knew the base engine was pathetic so I wanted the turbo. Gladly sacrifice some MPG for way more power. They shouldn't even offer the base engine on this car. Anyway, after 44k miles it's running like a champ. Absolutely no issues with the electronics (a few minor glitches here and there but nothing to take to the dealer for), CVT is fine, engine is fine, the AWD is second to none! Plowed right through a 15" blizzard through Kansas City like it was nothing. My biggest gripe are the squeaks and rattles. Highly annoying. My '17 Chevy Colorado with 64k miles is tighter and quieter. Cargo space is top notch, I have a bad back so getting in and out of a taller vehicle is much easier. But there is just too much tech and driver assistance, Subaru needs to tone it down a little. I still prefer to actually DRIVE my car, not have the car drive me. Overall I'm still happy with it.

Had a fairly easy process of buying a car. Great friendly sales staff. Would recommend for sure.

This is my third Subaru Forrester. I like the newer safety features and ease of handling. The size is perfect for me, not too small or too big! I would recommend if you’re looking for a midsize vehicle.

I wanted to make sure that I left the very BEST review for three of your employees.... Charles Clark, Ravi Patel and Joel Cruz. I am a repeat customer and the Mazda vehicle speaks for itself... but GREAT customer Service cannot. When I was shopping to renew my lease, I was able to contact Charles Clark in VW - as I thought I might switch from Mazda to VW. When we could not get the pricing to work, Charles sent me to Ravi Patel. He was helpful, kind and very knowledgeable about all the products in my inquiries. Through the deal, I also met with Joel Cruz. He was a whiz at getting me the best price, the best vehicle and provided the best service. Now, I do not live close... I live about 35 miles away... but I will ALWAYS come back to Brunswick for this high quality of service. Kudos to Brunswick for doing it right! Additionally, I will be looking for a second car for my college son in the spring... Look for ME on your lot... I will be there again with this amazing team of people!

I purchased the 2023 Wilderness trim in August and I chose it because I live in a very snowy and mountainous area. I certainly needed an upgrade from my trusty 2wd, low-clearance hatchback. I can watch the season change with more peace of mind with its high clearance, AWD and features like Starlink and X-mode ready to step in when called upon. I’m a huge fan of the vehicle’s exterior styling and the interior feels luxurious and durable. The cabin is well-insulated from engine and road noise. One drawback is that the sound system lacks depth even with the base turned all the way up (I don’t have the Harmon Kardon stereo option). I’ve never owned a car with a sunroof before and I love letting in extra daylight and looking up at the cliffs and trees during stops so I can’t imagine life without it, now. Even the low beam headlights provide clear-as-day visibility on the darkest nights, but I’d be worried about blinding other drivers so I’d give more follow distance. Many reviewers seem dissatisfied with its acceleration, but it hasn’t felt underpowered to me and I drive a Chevy Suburban for work. It feels like I’m barely touching the accelerator to cruise up steep grades, but I’m a leisurely driver so my expectations differ. :)

Purchased from out of state and the process was straightforward and super easy. Santi and Frankie were great and explained clearly how the process would work. Signed paperwork at my local Autonation, easy peasy

So I bought a ‘21 Outback premium with 30k miles and have already put 6K more on it. Here is my honest review: if you want a fast car don’t get the 2.5 non turbo- that being said it is adequate for myself and get great gas mileage. The interior is good- I have the spec with cloth heated seats and they are comfortable and the cabin feels nice- has some cheap parts but I knew what I was buying. The infotainment is frustrating at times- auto start stop is a pain in the butt- but the infotainment itself isn’t bad with good sound and good responsiveness. The apple CarPlay will lag and be finicky at times but nothing terrible. As for drive quality it is a smooth ride and I don’t have any real complaints yet. Like I had mentioned if you want a car that is going to be fast- this engine and transmission will not do that for you. Overall I am happy so far with my purchase and feel as though I made a sensible decision when choosing this over some of its competition (I was looking at the VW Tiguan and and Mazda cx5)

I Had a great experience working with Louis and Jesse. It's their customer service that helped me decide to bring my my talents to North Olmsted.

I’ve owned this car for about 18 months. It has I bought it new and it now has about 17,000 miles on it. I love driving it. The safety features are excellent! The performance is good. I’m getting around 32 MPG for all around driving. I have the car maintained at the dealership and haven’t had any mechanical issues. I would definitely recommend this car.

Went for a routine oil change and tire rotation. Friendly service reps always looking to answer questions and treat customers with respect! Additionally, I will add with the vehicle being at 30k miles, I was fully expecting the dealership to push lots of recommended maintenance, but this was not the case. This shows that they genuinely care about the customer and not just making money off of service!

My only complaints are, it could use a little more power and a little less road noise. Otherwise, I'm very pleased with my Subaru Forester Touring.

Kelly Buchner kept me up to date on on repairs and even got me a ride home, when a part delivery was delayed.

Turn signals do not have a loud sound. They are very low My 2016 Outback has nice loud turn signals. You cannot turn your radio off. The only way not to hear it is to put the sound real low. Two major complaints I have

My service guy Jason is the best and I am not just saying that. He is knowledgeable and answers all my questions. Above all he treats me with kindness and respect and that goes along way in my book?

Other than battery replacement , car has been amazing ! 1 exception cup holders are located too far aft and require driver to look down to locate cup without removing eyes from road ! This issue has been partially addressed in later years by offsetting passengers holder slightly forward of drivers, but still awkward position ! both should be more forward nearer to dash !

Staff at Subaru in Bedford were absolutely amazing! My salesman was Mike Brison! He was phenomenal, and I will recommend anyone to Subaru, especially looking for a very good reliable!!

Experienced zero issues in doing business with Crown Subaru. They were professional, efficient, and knowledgeable. The transaction was business like, and the personnel just about perfect.

Overall great experience. The mechanic even worked into his lunch to get my repairs done quickly. My service coordinator was excellent and really kept me in the loop with everything.

I have had a 21, 23 and now a 25 Subaru Forester Premium and over the years they have gotten better. I didn’t think I would like the large screen but now after two weeks of driving it, I’m loving it. It is a safe and reliable vehicle for small families and seniors like me.

I bought my fourth car from Spitzer last week and wanted to say how much I love this dealership. I never feel pressured to make a purchase, and I always receive great service. Thanks, George!

Likes: spacious interior despite modest exterior dimensions, easy to maneuver, great visibility all around, comfortable ride, good traction, handling, and braking, nice interior finish on sport model, strong steering responsive headlights yet they don't blind opposing traffic, very good optional Harmon sound system, numerous effective safety features, low insurance premiums, adequate acceleration..a few cons: actual economy slightly under EPA estimates, seat may be a bit too firm for some but easy to address by adding a thin seat cushion, mandatory sunroof on all but the base model..I wish Subaru would just make that a single option..rough engine start-stop ..however I disable it each time I start engine so it can be a non issue...no reliability issues yet but since this has a cvt and fairly complex safety features, long term reliability is unknown..

Kyler was great from start to finish. He helped me every step of the way, answered all my (many) questions with patience, and made the entire process easy and stress-free. I genuinely appreciate how clearly he explained everything! Highly recommend him!

Bought a 22 Touring, the car is great, (I traded a 2019 RAV4 XSE hybrid, forester is just better built and a better quality vehicle by far). Pros: comfortable, safe, plenty of legroom and headroom for all, I have tall friends (6’4”/6’2”) and all have enough room), great visibility, things are where they need to be and where it makes sense, sound system is good and the eyesight system is a lot better than the Toyota system, also the ride quality is superior. Cons: lacks a few small things that should be there on a 2022 vehicle such as interior light auto shut off, if you leve your interior lights on by mistake these won’t auto shut off, it doesn’t have a wireless cell charger, or wireless apple play connection, also it should have a fast charger (USB-c).

Dave was our salesman and he was amazing. So friendly and easy to talk to. He understood our needs and worked very hard to help us find the right fit. He was very knowledgeable about the vehicles, but if he did not know something, he spent some time to figure it out and showed us the next time we returned. We wanted to use our own credit union for financing to get the best interest rate possible. We felt a little pressure by the manager to try to use the finance companies through the dealership, even to the point that the finance guy was brought out to speak to us. We politely listened to what he had to say and declined his offer. When we came back to purchase the vehicle and had to sit down with him to complete the paperwork, he seemed a little put off and would not make eye contact with us. It felt like he was pouting because we did not allow him to try to get our car financed. Seems to me that should be something that he could shrug off a little easier than he did.

This is our second Forester. Our first was a 2011 Premium we bought as a CPO in 2014 and unfortunately went through the headache of excessive oil consumption within months of buying it. Subaru did eventually replace the engine short block on their dime, but only after repeated oil consumption tests and being told by the dealer service department that it was within normal limits. Calling Subaru of America was the only way we got it resolved. I was impressed that they approved the service, and that's the reason we bought another Subaru. We also have a 2018 Outback Premium in our garage--no oil consumption, and no major issues except replacing the radio for failed lighting behind the volume knob and a minor leak in the oil pan (no dripping underneath the car though) at about 42k miles. We like our 2023 Forester Sport overall, and first and foremost we like its excellent safety ratings and features. I will say the ride is much firmer than our Outback which is only a couple hundred pounds heavier. Wish it had a little more storage in the center console and beneath the climate controls. We look forward to many years of driving with the Forester (and our Outback). Based on our experience, I do feel getting a Subaru-backed extended warranty is worth it for peace of mind (we bought them for our first Forester and now our Outback and both eventually paid for themselves). You DON'T have to buy the warranty when you purchase the vehicle. Call different dealers in your state and ask for their price on an extended warranty for your vehicle--we saved hundreds of dollars by doing this. You have until your manufacturer warranty expires to add an extended warranty.