Used Subaru cars for sale near Konterra, MD

Vitaliy Khlebnikov Herb Gordon Subaru Service Advisor is a pleasure to work with. I have always had my vehicle serviced at the dealership and they have always provided excellent customer service.

I have owned 4 outback's. I was tboned by a F150 ford truck going at least 55 mph and walked away. Safe comfortable cars. My new Outback Wilderness is the most comfortable of all I have owned. My Touring 2021 Outback was close to being as comfortable

New dealership looks great. They needed a bigger space. Did not really take to the person that assisted me. She was indifferent and was kind of a fast talker and a mumbler. Very dry personality. Love the new look and do enjoy a few of the people that work there but this experience was meh!!!

We have owned two Outbacks and have enjoyed them both. They are great to drive and very safe. My only complaint would be the touch screen, and only because I prefer buttons and knobs. But overall we love the car and would recommend it.

The employees at Herb Gordon Subaru are outstanding! I always work with Vitaliy and he goes above and beyond when it comes to servicing my car. I used to hate going to dealerships, especially for service, but this one is different. Thank you Vitaliy and the rest of the team for making something as routine as an oil change a great experience.

This car is so comfortable! The driver sits up high, with great sight lines in all directions. The seats are comfortable. The features are very intuitive. My car has automatic door locks so when I walk up to the car with my key fob, put my hand on the door handle the doors unlock. It has automatic headlight dimmer which works great. It has plenty of power for freeway acceleration. All wheel drives makes it great in snow. I’m very happy with this car.

Having driven a Swedish brand no longer in production for almost 40 years I was dreading the experience of buying a new car. I tried six brands at as many dealerships, and not only was the Outback head and shoulders about the rest, everyone at AutoNation Subaru from the sales personnel to the loan specialist to the lovely young many who took an hour to explain all the new tech to me were knowledgeable, patient, and kind. They even helped me to move my dog crate from car to car to be sure my search dog would be safe and comfortable in the new vehicle. I would highly recommend this dealership to anyone looking for their next ride.

Other than battery replacement , car has been amazing ! 1 exception cup holders are located too far aft and require driver to look down to locate cup without removing eyes from road ! This issue has been partially addressed in later years by offsetting passengers holder slightly forward of drivers, but still awkward position ! both should be more forward nearer to dash !

I scheduled an oil change, same day by phone and was told it would take 90 minutes to 2 hours. I was courteously greeted by Ashlyn, my service rep (who seemed to know a lot from a discussion she had with one of the service persons) and found a comfortable area in the waiting room. After an hour I was sent a link to a video inspection where they said the engine air filter was still clean enough to not need replacement and when they lifted the car, all was in order underneath. This reminded me to ask for a tire rotation, which they did. The car was ready in 90 minutes from when I got in.

The Forester is the first SUV I ever owned. It has had a few issues, but the dealership, Kenny Ross in Irwin Pa, has always been top notch in customer service. First issue was the orignal tires went bald after only 10,000 miles. I called Kenny Ross and they said they would contact corporate. Got 4 new tires at no charge. Next issue I did not even know I had. Took it in for an oil change and they tell me I need a new CVT. Didn't know I had a problem. No charge again. Last issue was a radio that kept giving an error message and would not work. Took four visits to isolate the problem, but now have a new radio that brings in more stations. Again for free. Highly recommend the bumper to bumper warranty. Money well spent.

The associate was very professional, polite, knowledgeable and timely. He provided an excellent customer service!

I have a 2020 Forester with 19000 miles. I love it, especially as a tall and aging man. It it easy to drive, easy to get in and get out. Miles per gallon is great, typically well over 30 mpg in day to day city driving. I have noticed a number of complaints about batteries. I think in 2019-2020 they had a bad supplier of batteries. My experience was total battery failure at about 10000 miles. I had to purchase a replacement from AAA. Such stories were common during that period. I was irritated but received reimbursement even though it is not typical for a dealer/car company to do so. Smart dealers want to keep your business. The only other expenses were created by potholes knocking the car out of allignment and nails in parking lots puncturing the same tire twice! Sweep your xxxx parking lots retailers and restaurants.

The sales process went smoothly and everything was handled as discussed in a timely manner.

I was between a rock and a hard place after my Honda passed away-it drove itself to its demise due to the handbrake not on tight enough. So I had nothing to trade, no leverage. I know Subarus owned many Outbacks and they go forever. The problem is I'm 5' tall and this car is too big for me after the Honda and a Miata I have. I had 2 big dogs and felt the car would be great for a dog owner. Which it is. One dog rode on the back seat (covered) the other had the back to herself. Great for a dog owner. If you need a crate there's plenty of room. This would be a great vehicle for a children or pet family. I only have one 10 yr old dog left and this uses too much gas for me to consider a practical vehicle.

The entire process was seamless. Aaron Ringgold our Sales Consultant was the best!! Milton Taylor the Finance Manager was efficient and appreciate him going til he extra mile. Everyone was professional, and experienced and personable. Not just your average car dealership. I. would encourage anyone looking for a new or used vehicle to check Heritage Subaru of Owings Mills out!!

My first Subaru although each of my kids had a used one as their first cars. Very well made, It is quite comfortable but I wish the seats went up a little bit more. I bought the Premium model and it has everything you could ask for. Handles great, has more than enough oomph, and I am averaging around 26.5 mpg in mostly city driving. Took a 200 mile out and back trip, and averaged 34.8 mpg. I will certainly buy another Subaru when it is time, usually every 2-3 years.

I?ll always bring my Subaru here. The staff is very friendly and professional. A local mechanic mix-diagnosed a problem with my car and I?ll always bring it back here now.

Last November I drove my 2018 Outback Premium (which I loved) to the local dealer to test drive a 2025 Limited XT and get the complimentary $50 Visa card they were promoting at the time, and ended up driving back in the new XT. Following are my impressions after 10 months of ownership. We're big fans of Subaru's safety tech. My wife's car is a 2023 Forester, and the Reverse Automatic Braking has saved her from at least one accident. Her previous car was a 2021 Hyundai Tucson, and its reverse sensors seemed like they never worked. If safety is a priority, you won't find many manufacturers that beat Subaru (same for their all wheel drive system). The newer generation EyeSight system is superior to the 2018's. I would commonly turn off the Pre-Collision Braking on the 2018 (which was easy with the physical switch unlike the virtual switch accessible only through the head unit on the 2025) since I found it to be oversensitive when I was following someone making a right turn. The 2018 would prematurely brake which I feared could lead to being rear ended. My 2025 does not have the same issue, and while it has given me a blinking/beeping warning in the dash display in similar situations, it has not started actually braking like the 2018. For me, I have found I only get warnings from the car when my driving actually warrants it. The extra power of the 2.4L turbo (XT) was a big selling point, although I feel it's not mated to the CVT as well as the non-turbo 2.5L. There is noticeable throttle lag with the XT which you have to get used to, but man, it really moves after that momentary lag. I never found my 2018 non-turbo to be underpowered, but I definitely love the extra punch of the turbo. One of my biggest hesitancies with the 2025 was all the touchscreen buttons/menus of the head unit, but the joy of driving the car has softened my annoyance. Since I don't feel the need to shut off any safety features, I never have to look for them in the head unit menus. When I start the car, I only turn off the auto start/stop with the dedicated button at the bottom of the screen and wait the usual 20-30 seconds for the head unit to fully boot up giving the turbo/engine time to get lubricated before I put her into drive. I'm a big fan of wireless Android Auto and have found it to be very stable (and much better than the wireless dongles I tried with the 2018). I use the automatic climate control 99% of the time, so I don't miss the physical buttons and knobs in the dash (all I need are temperature up/down which ARE physical buttons). It's a great cruising vehicle with a great ride, and I look forward to packing the family inside for extended road trips. I'm happy we have the last year of the "wagon" generation of Outbacks and plan to keep it for many enjoyable miles.

Great team all around. Our family has purchased several vehicles from the sales team and have had all of our vehicles serviced here. The lounge and shuttle service are perfect, and occasionally, when we've been super busy, we've used the pick-up and delivery service.

I've never owned a Subaru before but after purchasing the Forester, I may never own anything but a Subaru again! I love the Eyesight Drivers Assistant that it came equipped with. I can see why this car has one of the best safety ratings out there. The interior is very open, spacious, & comfortable and the panoramic sunroof is amazing! It drives and handles like a dream. I would recommend this car to anyone. You won't be disappointed!

Big shout out to the team at Koons Toyota for making me and my mother very happy. They went above and beyond to make sure my mother and I were taken care of. It was worth the 7 hour drive and would recommend these guys to anyone looking for a vehicle. Appreciate all you guys did for us and god bless.

I have owned my 2017 Forester since late 2016. Except for normal maintenance I've had no problems with thr vehicle. All of the warning systems work very well,they have saved me from accidents numerous times. The automatic seat repositioning when some one else has used my is really handy eliminates all the adjusting needed to get the position back to my needs. Traction and controll during winter and bad weather are excellent. My forrester get used like a truck at times. Great overall car.

I had a great experience starting 2026 by working with Ulysses Gonzalez to buy my 2019 Highlander XLE from Koons Toyota Annapolis!! From my first call to ask about a vehicle newly posted online, it was clear to me that I was VERY lucky to have randomly reached Ulysses. First, he made it easy to follow up on the vehicle I was interested in. That was a very good sign! Then he explained that he was there to help me in any he could to reach a good decision that worked for me for this major purchase, and that “concierge” level service was the approach of their entire organization across the board. From my perspective that is how it played out! Ulysses always listened to me and then was available nonstop to answer my questions and find creative ways to make the logistics of deciding on a car work for me even though I live 30 miles from the dealership. And throughout the process, he and everyone else who he pulled in to help me (in the service department, for the financing, etc) were great people! I would highly recommend Ulysses and this dealership to anyone.

2023 Subaru Outback Limited XT. A great station wagon (it’s not really a SUV). Comfortable leather seats, smooth ride and extremely quick with the turbo. If you don’t need seating for eight, you have no need for the Ascent. Same engine and cargo capacity and ground clearance, lower to the ground, faster, better handling and several thousand dollars cheaper. Standard all wheel drive. Full safety suite. 11.6” infotainment system is really closer to 8” as the climate control takes the additional 3.6”. The Harmon Kardon sound system will blow your doors off. Good in car navigation. Wireless Apple Car Play and Android Auto. Hands free tailgate. 0-60 in 5.8 on regular gas. Standard roof rails. Even has heated outboard rear seats. If you’re considering a midsize or smaller SUV you owe it to yourself to drive this first.

I brought my car in for an oil change and tire rotation in January 2026, and I was greeted by Jennifer Kellermann, who was courteous and professional. Jen explained the next car service that is needed in about 5 months. Thank you, Jen for an outstanding job!

The Touring XT has all the bells and whistles of a luxury SUV for a lower price point. The extra turbo thrust is impressive! It has a very comfortable ride for long trips.

This is the second time purchasing from this dealership. Price was reasonable and customer service was excellent. The sales rep Sean Ali was accommodating and patient and Roxanne from Finance was transparent with the costs. Again, customer service at this dealership is excellent at all aspects including the service department. Will go to this dealership again should I need to purchase another vehicle.

This is our third Outback. Seats could be better. Sit in a VW or Volvo and you'll see how they could be improved. Window buttons should located in a place where a dog can't stem on them. They moved the heated seat buttons. Our dog no longer steps on those.

Good help good service better people appreciate it Davaughn M. If you’re looking for a good solid car this is the best place to go in the area you will not be disappointed or unsatisfied even if your money not the best they’ll still work with you.

I was impressed how well I can see out of the car at all angles. It is difficult for me to turn my body due to neck, hip and back problems. I am 5'10" and have very long legs. This car also has alot of head and leg room. My daughter rides comfortably in her booster seat in the middle seat. I feel I have more control and better handling with this car then any other. I have had a Honda Accord, Volvo XC90, Toyota Corolla and Cadillac Deville in recent years. My only complaint is the front seats are uncomfortable. (My other car is a Deville which feels like a recliner.) There isn't anything fancy about the car but I just have the base model. I am happy with all the features and the gas mileage is awesome. There is a ton on truck space.

Very friendly environment, sales staff was very professional. Would definitely do business again and would refer family and friends to this dealership.

Bought my 2015 Subaru 2.0XT Touring brand spanking new off the Subaru dealership's lot. Have owned it all this time about 9 years straight. Take care of your car with regular oil changes, servicing at recommended intervals, and your car will take care of you. Performed the required recalls during service periods. Not 1 single regret on owning this car, ever. It rides smooth and true. Had a clicking issue in the ball joints 2 years ago which Subaru fixed free of charge. Other than that, this car has been my dream machine.

2/27/2025 Service Visit Excellent visit with great service. Service department called me to discuss waiting time prior to my departure. I was greeted and treated extremely well during visit. I waited in their service department lounge. Wait time was as discussed. Miguel the service agent kept me informed of progress, discussed the service performed, confirmed what services were due in the future. Asked me if I wanted car wash and got that done quickly. I am very fond of the dealership even after it changed hands from previous ownership. Great job by IG Burton. I will keep bringing my 2022 Outback here for service, where I purchased the vehicle, even though it is further than the dealership near me. I also stopped into the customer service department to ask a question about my Subaru application and was happy with the friendly agent and the time spent answering my question.

This is my third Subaru Forrester. I like the newer safety features and ease of handling. The size is perfect for me, not too small or too big! I would recommend if you’re looking for a midsize vehicle.

Thank you Khalif and the rest of the staff over at national motors dealership, they worked with me and my credit and got me in and out. Thank you guys!!!!

Best vehicle I have ever owned. Dependable, safe, comfortable ride, great fit & finish and responsive and overall excellent quality. No problems in 48,000 miles.

I want to do at shout out to Anthony in the Subaru service department. He was extremely helpful and patient with me when I was stressed out over a missing lug lock key.

So I bought a ‘21 Outback premium with 30k miles and have already put 6K more on it. Here is my honest review: if you want a fast car don’t get the 2.5 non turbo- that being said it is adequate for myself and get great gas mileage. The interior is good- I have the spec with cloth heated seats and they are comfortable and the cabin feels nice- has some cheap parts but I knew what I was buying. The infotainment is frustrating at times- auto start stop is a pain in the butt- but the infotainment itself isn’t bad with good sound and good responsiveness. The apple CarPlay will lag and be finicky at times but nothing terrible. As for drive quality it is a smooth ride and I don’t have any real complaints yet. Like I had mentioned if you want a car that is going to be fast- this engine and transmission will not do that for you. Overall I am happy so far with my purchase and feel as though I made a sensible decision when choosing this over some of its competition (I was looking at the VW Tiguan and and Mazda cx5)

I am buying a used car after 8 years, and this was great experience. No haggle is what I care. I was not forced to buy GAP insurance or anything else. The only complaint is, the lady taking down payment at the cashier was hesitant to tell me the details of the transactions before making a payment and showing attitude, but everyone else was great. I highly recommend this carmax.

I like the solid feel of the car and the sturdy and high ride. Good acceleration. It would be a better SUV if the ground clearance was at least 10” or 12”, with the exhaust pipe properly tucked away!