Used Subaru cars for sale near Richford, NY

The texting and emailing features were very useful for me. I am a busy person with very little time to “swing by” a dealer. The dealership worked with me on trade in value for my current vehicle and has stayed in contact even though I did not purchase the day I was in.

Turn signals do not have a loud sound. They are very low My 2016 Outback has nice loud turn signals. You cannot turn your radio off. The only way not to hear it is to put the sound real low. Two major complaints I have

My wife and I were shopping for a car to replace out totaled 2016 Prius V. We headed to Vestal to check out Matthews as they sell a few of the brands that we wanted to try out. We had a great experience with a sales rep at their Mitsubishi / VW dealership even though I didn’t fit into most of the cars we looked at. The salesman we were working with recommended we check out their Kia / Subaru store and called ahead for us. Upon arriving we were immediately greeted by Brian Chadwick and I’m happy to say everything worked out great. I explained what we were looking for and he took us to a bunch of vehicles so we could see how I fit into them. Eventually we test drove a 2020 Subaru Outback even though it wasn’t on our list and we loved it. We went back in and did the preliminary paperwork which was painless. There was no pushiness around the optional extras that they offered. Most importantly the price was very fair without having to do any kind of haggling. When all that we could do with Brian was finished for that evening we were passed onto one of the finance people who was also very nice, and again this was completely straight forward. No backroom sales pitches or any other junk that we’ve run into before. We came back the following Thursday to finish all the paperwork and take delivery of out new Outback. The process was very relaxed and if I can be honest, we left without feeling like we’d gone through what I’d call a normal car buying process. This was so far removed from any experience we’ve had in the past, we will definitely be coming back here the next time we need a replacement vehicle. If you’re looking for a car, I’d recommend the trip to Vestal to check them out and I definitely recommend working with Brian Chadwick.

I've never owned a Subaru before but after purchasing the Forester, I may never own anything but a Subaru again! I love the Eyesight Drivers Assistant that it came equipped with. I can see why this car has one of the best safety ratings out there. The interior is very open, spacious, & comfortable and the panoramic sunroof is amazing! It drives and handles like a dream. I would recommend this car to anyone. You won't be disappointed!

I was looking for a used vehicle for my new job, as I would be driving long distances to eleven different counties. I did not trust my Spectra, so I was referred here. I had a fantastic experience from start to finish with the tall guy. The owner was very nice and helpful as well. I will recommend this place to others!!

I was between a rock and a hard place after my Honda passed away-it drove itself to its demise due to the handbrake not on tight enough. So I had nothing to trade, no leverage. I know Subarus owned many Outbacks and they go forever. The problem is I'm 5' tall and this car is too big for me after the Honda and a Miata I have. I had 2 big dogs and felt the car would be great for a dog owner. Which it is. One dog rode on the back seat (covered) the other had the back to herself. Great for a dog owner. If you need a crate there's plenty of room. This would be a great vehicle for a children or pet family. I only have one 10 yr old dog left and this uses too much gas for me to consider a practical vehicle.

After hours of internet research, calling dealerships, and looking at vehicles I stumbled upon Jeff Kies Auto Sales. Many of the places I called within a 200 mile radius were very cold, uninformed and complicated. After speaking to Adam on the phone, I right away realized that I was dealing with people who were professional, courteous, and kind. For this reason I decided to make the 2 hour trip and cannot express how pleased I am. Their lot is organized beautifully according to year, make and model. Everything is clean and attractive. I got a kick out of their office area that had an antique gas pump and other neat decor. Adam made the entire car buying process seamless. He went above and beyond to answer all of my silly questions, prepare my vehicle and do the do all of the paperwork on the same day! It was a joy chit chatting with both Adam and his dad. This is a lovely family owned business and I would love to do business with them again in the future. Thank you I love my new vehicle so much!!

I think for the most part, I like my car. I have had a couple issues, one of them is probably not the cars fault, (but seeing other people have the same issue, it makes me wonder) I now have 50k miles on it and in that time I have only had to replace the battery and tires, to be expected on a 6 year old car. (and windshield) The windshield is the questionable item. It seemed to crack out of nowhere and I thought I must have gotten a small rock chip while driving down the highway and just didn't see it until it started to crack. So I replaced it at a cost of almost $1000. However, I am on an Outback form and it seems to be a common complaint with outback owners of this year, having the windshield crack out of nowhere. Could it be the frame design? Maybe, but it does seem suspicious that others have had the same issue. One other problem I have had is if I let my car sit unused for like 5 days, the battery goes completely dead. There seems to be a parasitic drain somewhere on the car. It doesn't happen if I drive it every day, but if it sits for about 5 days unused, the battery goes completely dead. I have read it has something to do with the DCS system in the car, but you have to pay the dealer a diagnostic fee to verify. I drive it enough I have not gotten it checked, but next time I am at the dealer I am going to ask them about it.

I've had car repair (body work) done at Royal, and the staff there is so pleasant and professional, explains things thoroughly, and always makes me feel like I'm in very good hands. The waiting area is pleasant. I always bring remote work and am able to work while I wait. Last time I picked up my car, it looked like new! It had been cleaned inside and out, it was such a pleasure to get in it. Excellent experience!

I’ve owned this car for about 18 months. It has I bought it new and it now has about 17,000 miles on it. I love driving it. The safety features are excellent! The performance is good. I’m getting around 32 MPG for all around driving. I have the car maintained at the dealership and haven’t had any mechanical issues. I would definitely recommend this car.

I had been looking for months for a Subaru Baja. They are pretty rare. These folks had a 2005 that looked good, so after some emails and calls I drove 100 miles from Rochester to take a look and possibly trade my 2001 Outback. The Baja was as clean and ran as well as I had been led to believe by Elliot, and I bought the Baja. At home I discovered that the driver's side door lock didn't work. I took the car in to my local Subaru dealer to get that fixed and have some routine maintenance performed and have the car checked out in detail, even though I was pretty sure there was nothing seriously wrong with it. The dealer confirmed that the car was in good shape, and estimated the lock repair. This repair would not have been covered by Ridge Road's warranty and I knew that, but I thought a call to them was in order anyway. Elliot offered to split the cost of the lock repair. So I had the repair done by my dealer and sent Elliot the bill. In a matter of days I received a check for the agreed-upon amount. It would have been easy for these folks to walk away from this, but they didn't. Over the years I've bought LOTS of cars from lots of dealers. Some of those experiences were good, some not so good. From beginning to end, this experience was one of the good ones. I would deal with these people again. You should too.

LOVE this car, maybe a little biased since this is my 5th Forester, my 2nd Wilderness. My first Wilderness was totaled in a head-on collision when a young driver spilled coffee and veered into my lane and struck me head-on. That was my 1st Subaru Forester Wilderness and IT SAVED MY LIFE. Full curtain all-around airbag deployment with a roll, the Wilderness coming to rest on it's right side, me still strapped into seatbelt, and the Subaru automatic crash notification with a live person on the speakers asking me if I was ok and needed 911! Smoke still coming from the airbag deployments, and there is a live person coming over the speakers asking me if I'm ok. It was surreal. SUBARU FORESTER WILDERNESS SAVED MY LIFE! TYVM Subaru! LOVE this car! Gets 25+ MPG with conservative driving, a great ride and suspension, superior traction in mud and snow, load-out practically anything/rack bikes (or whatever on the roof racks), sleep in the back with ample room, superior rear-gate lift mechanism with memory, seats super-comfortable and easily adjustable, solid rear-seat leg-room, easy rear-seat fold-downs for massive cargo area that takes my full HVAC tool load-out for servicing ice baths all over the NorthEast US. A great value, especially CPO with +10K mileage (vs. new) MONEY WELL SPENT! SUBARU FOR LIFE

I live about 4 hours from the dealership, and I bought a great used car. Bret was the salesperson and he ensured that everything went smooth. I had an overall awesome experience with this dealership.

Bought my 2015 Subaru 2.0XT Touring brand spanking new off the Subaru dealership's lot. Have owned it all this time about 9 years straight. Take care of your car with regular oil changes, servicing at recommended intervals, and your car will take care of you. Performed the required recalls during service periods. Not 1 single regret on owning this car, ever. It rides smooth and true. Had a clicking issue in the ball joints 2 years ago which Subaru fixed free of charge. Other than that, this car has been my dream machine.

After 6 weeks of intense online research, going to dealerships and speaking with car salesmen, at the very last minute we found Jeff Kies Dealership in Apalachin, NY. What a blessing. They are not your typical car salesmen. Adam truly cared about our situation and had some great ideas on how we could purchase our vehicle. Best car buying experience ever. We will be back and so will our family and friends. We are telling everyone how we received the attention we deserved. They are an honest family business with amazing customer service and integrity. Hard to find these days. Wish we had found them six weeks ago. Sheila

Likes: spacious interior despite modest exterior dimensions, easy to maneuver, great visibility all around, comfortable ride, good traction, handling, and braking, nice interior finish on sport model, strong steering responsive headlights yet they don't blind opposing traffic, very good optional Harmon sound system, numerous effective safety features, low insurance premiums, adequate acceleration..a few cons: actual economy slightly under EPA estimates, seat may be a bit too firm for some but easy to address by adding a thin seat cushion, mandatory sunroof on all but the base model..I wish Subaru would just make that a single option..rough engine start-stop ..however I disable it each time I start engine so it can be a non issue...no reliability issues yet but since this has a cvt and fairly complex safety features, long term reliability is unknown..

We went to royal Subaru hoping to find an SUV after going all over and having no luck. We met “Uncle” Bill OGorman there, and he helped us find a Subaru Forester Touring that we fell in love with. It is a lovely light green color. It fits all of my needs, as i am handicapped and have trouble getting in and out of cars. Bill went above and beyond making sure that we were comfortable, and that we knew and tried every feature in the vehicle. We went on an extended trial test ride, and he went over every detail that we asked about, and then some. When in the office, he made sure we were comfortable, offering us snacks and a drink of juice or water. That was very thought of him, as i have trouble sitting for long periods. He did a very through job of explaining all the other details that we needed to know before we got the car. We would highly recommend Bill to anyone who comes there, and had a very pleasant experience at Royal Subaru of Cortland.

Last November I drove my 2018 Outback Premium (which I loved) to the local dealer to test drive a 2025 Limited XT and get the complimentary $50 Visa card they were promoting at the time, and ended up driving back in the new XT. Following are my impressions after 10 months of ownership. We're big fans of Subaru's safety tech. My wife's car is a 2023 Forester, and the Reverse Automatic Braking has saved her from at least one accident. Her previous car was a 2021 Hyundai Tucson, and its reverse sensors seemed like they never worked. If safety is a priority, you won't find many manufacturers that beat Subaru (same for their all wheel drive system). The newer generation EyeSight system is superior to the 2018's. I would commonly turn off the Pre-Collision Braking on the 2018 (which was easy with the physical switch unlike the virtual switch accessible only through the head unit on the 2025) since I found it to be oversensitive when I was following someone making a right turn. The 2018 would prematurely brake which I feared could lead to being rear ended. My 2025 does not have the same issue, and while it has given me a blinking/beeping warning in the dash display in similar situations, it has not started actually braking like the 2018. For me, I have found I only get warnings from the car when my driving actually warrants it. The extra power of the 2.4L turbo (XT) was a big selling point, although I feel it's not mated to the CVT as well as the non-turbo 2.5L. There is noticeable throttle lag with the XT which you have to get used to, but man, it really moves after that momentary lag. I never found my 2018 non-turbo to be underpowered, but I definitely love the extra punch of the turbo. One of my biggest hesitancies with the 2025 was all the touchscreen buttons/menus of the head unit, but the joy of driving the car has softened my annoyance. Since I don't feel the need to shut off any safety features, I never have to look for them in the head unit menus. When I start the car, I only turn off the auto start/stop with the dedicated button at the bottom of the screen and wait the usual 20-30 seconds for the head unit to fully boot up giving the turbo/engine time to get lubricated before I put her into drive. I'm a big fan of wireless Android Auto and have found it to be very stable (and much better than the wireless dongles I tried with the 2018). I use the automatic climate control 99% of the time, so I don't miss the physical buttons and knobs in the dash (all I need are temperature up/down which ARE physical buttons). It's a great cruising vehicle with a great ride, and I look forward to packing the family inside for extended road trips. I'm happy we have the last year of the "wagon" generation of Outbacks and plan to keep it for many enjoyable miles.

They are willing to work with me. Its hard to know what to do though because of inflation now every where!

I have owned my 2017 Forester since late 2016. Except for normal maintenance I've had no problems with thr vehicle. All of the warning systems work very well,they have saved me from accidents numerous times. The automatic seat repositioning when some one else has used my is really handy eliminates all the adjusting needed to get the position back to my needs. Traction and controll during winter and bad weather are excellent. My forrester get used like a truck at times. Great overall car.

Looking to buy a factory certifieg used car, I found the one I want at Botnick Chevrolet and the salesman and our people I work with could not have been more helpful anfd frienfly. They turned this car buying into a very pleasant experience.

This car is so comfortable! The driver sits up high, with great sight lines in all directions. The seats are comfortable. The features are very intuitive. My car has automatic door locks so when I walk up to the car with my key fob, put my hand on the door handle the doors unlock. It has automatic headlight dimmer which works great. It has plenty of power for freeway acceleration. All wheel drives makes it great in snow. I’m very happy with this car.

ECM was understanding and accommodating during a difficult time to be looking for a vehicle. They made everything simple and streamlined and didn't try to sell me anything that I didn't need. Good experience and happy with the transaction.

I went from owning a 2003 Monte Carlo SS to a 2017 Subaru Outback. It was worth every penny. My Subaru is not only reliable, functional, and cute; it also saved me from being injured in a bad crash. This past fall a six point buck hit my car head on and I never saw it coming. It was a fatal crash for the deer, but not for me. As heartbroken as I was to see my car crumpled on the front, I was so glad it wasn't me. It was a repairable fix and made me really appreciate my car.

Excellent experience. They were very personable, not like big name places that push you into buying. No hassle, I'd recommend going to Greg's before any other dealership

The 2016 Subaru Outback is the first car I'd ever bought brand new, and I haven't been disappointed since it was purchased 7 years ago. It's very reliable, fun to drive, easy on gas, easy on maintenance and easy on the eyes. Will do it all over again when I make my next Subaru purchase!

Had a wonderful experience buying a car for my daughter. Greg and Josh were nothing but helpful and accommodating. The quality and price of the car were both reasonable and marketable. I will go back and will recommend to others!

I had to make a 5 1/2 hour drive recently and loved how smoothly my car drove, especially using cruise control with “eyesight” so it slowed when I was too close to the car in front of me. I couldn’t even feel it; I watched the speedometer. Love the safety features and extras like seat warmers and large sunroof.

We have purchased five vehicles from Miller over the years and have always been very satisfied. We stopped at the dealership and were greeted by Anthony Tanzini who answered all our questions about the Hyundai Tucson. We took a test drive and fell in love with the 2022 hybrid. Working with Anthony we struck a deal and picked up the new car this morning. Our experience with Anthony was enjoyable and he helped us without pressure unlike other dealerships and salespersons. All in all, a very enjoyable car buying experience.

The Forester is the first SUV I ever owned. It has had a few issues, but the dealership, Kenny Ross in Irwin Pa, has always been top notch in customer service. First issue was the orignal tires went bald after only 10,000 miles. I called Kenny Ross and they said they would contact corporate. Got 4 new tires at no charge. Next issue I did not even know I had. Took it in for an oil change and they tell me I need a new CVT. Didn't know I had a problem. No charge again. Last issue was a radio that kept giving an error message and would not work. Took four visits to isolate the problem, but now have a new radio that brings in more stations. Again for free. Highly recommend the bumper to bumper warranty. Money well spent.

Every person I spoke with was considerate, appreciative and AWESOME. They kept thanking ME for buying my car, and I kept thanking THEM for allowing me to buy a beautiful Hyundai Sonata!!! It’s beautiful and EXACTLY what I was looking for. They worked with me to get a payment I was comfortable with and were just GREAT!!

I personally love my 22 Crosstrac. I have the turbo engine and it has a lot of go to it. Very sturdy on the road at higher speeds. I have the Limited Edition with diamond sparkle black paint, black leather interior very sharp looking vehicle. There was a few hiccups in the beginning with a few minor leaks around the windshield which was promptly fix by the dealership. Gas mileage is great. If you have a family or intend on traveling a lot, the storage part is small other than that perfection all around.

prime choice of reviewing the accident vehicle into replacement vehicle with warranties and Rewards given.

My first Subaru and I love it. Drives wonderful and is just perfect ❤️❤️. Handles with ease and very comfortable. So very happy with this one

My husband and I went to the Service Center for an oil change and tire rotation. We immediately were met by Service Adviser Chris Mondolfi. He treated us as if we had been longtime service customers - this was our first visit to the Matthews Import Center’s Service Center. He was polite and made our experience as pleasant as can be. We will definitely return based on our recent customer service received not only with service but with our recent purchase of a certified used Kia Sportage.

Great car. I drive about 30 miles a day round trip. Great in city and on the freeway. Stylish great features. Comfortable ride even as a bigger dude.

We dealt with Kyle. He was very knowledgeable, patient and helpful. Would recommend Matthews to anyone looking for a used car!

Purchase our Ascent June of 2022 ,love the vehicle it now has little over 44,000 miles on it put new tires on at 29,000 not because of wear but for long trips,brakes are still in great shape at last inspection,we are retired but travel with our dog companion,this car has traveled to New Mexico across to Florida and to Florida every winter and also to Maine and the comfort is just fantastic and our overall gas mileage is twenty five MPG and yes when and if we need to trade it will be another Subaru!

I was planning to buy a luxury brand and test drove the BMW 3 series, the Audi A4, and the Lexus ES300. I then, due to reviews on Consumer Reports, tested the Subaru Legacy in it's top form, the Touring XT with a 260 HP engine, and I was blown away. Almost as quick as the BMW but rode smoother and quieter. Not as smooth and quiet as the Lexus, but more fun to drive. The Audi seemed cramped and the dealer was a disappointment. The Legacy interior was the most attractive in my opinion, has 4 wheel drive, a great sound system, and ended up being my favorite of the 4 cars, regardless of price. When you consider how competitive (or better) the Legacy is compared to the other 3 cars, and that I saved $13,000 on the price, it was a no brainer. It's really sad the Legacy is being discontinue, but all my comments also apply to the Outback Touring XT. The Legacy is a great car at a bargain price.