I was searching for a used truck and I didn't have much credit history. Not only did they get me a loan without a co-signer, they also bent over backward to make sure that my first financed vehicle experience went smoothly. Everyone there is super nice as well as being helpful. I've worked at dealerships and spent time at others and no one comes close to the professionalism and hospitality of Rome pre owned. They are four hours away from me but I won't hesitate to buy my next vehicle there! Well worth the trip! Thanks again Matt!!!!
It was my first time buying a truck from the dealership and I must say the staff there could not have made it easier for me the people there were so nice and helpful they did not push me to get anything I wasn’t interested in I went there knowing what I wanted An they helped me get it A huge thanks to Matt an Jason for giveing me the best truck I ever got me an my family could not be happier
I contacted Carbone online, within 2 days Charlie found me a car in my price range and the deal was struck. I went in completed paperwork and drove my new car home. Charlie mad the process very simple. The best transaction for a car I have ever had. I will certainly recommend The Carbone group to anyone in need of a car. Everyone was pleasant, helpful and kind. Thank You Charlie you are the greatest.
I came in last Saturday Morning and met Brandon who assisted me. I told him what I was looking for and how much I could afford and he told me about a few vehicles that met my requirements and Budget. I test drove it, told him I liked it and he said he would check on Credit Approval and call me back in a few hours, which he did to tell me I was approved and by late afternoon I came back, signed the papers and drove off with my new Truck. I never had an easier, faster experience like this in my life. "Thank you Brandon" and everyone at Roger's for making this so simple.
Roger was extremely helpful and willing to work with us. One of the nice things was he had a place for the kids to be entertained while my wife and I took care of the paperwork. All in all it was a great experience.
i came to your dealership with an appointment for a warranty issue. i stood at the service desk, just inside the overhead door in the entrance to the garage, behind another person, waiting to talk to the service writer, i had two people behind me also waiting for the service writer. The service writer finished helping the person ahead of me and i stepped up to desk and the service writer then answered the phone and talked for several minutes while i waited then laid the phone down and left the area for several more minutes came back and hung up phone and left again for another several minutes. when he came back he was on a cell phone and then suggested that me and the other people waiting at the desk for him should go to the office and find someone to help us as he was to busy to assist us. I went to the office and was helped by another person who was very nice and took very good care of my issue and fixed my truck in short order. I would recommend your dealership to others and will use your dealership myself. I will recommend though that people skip the service writer desk and go to the inside office. I found the service writer to be rude and uninterested in customer service, not a good first impression when arriving at the dealership.
Roger was very professional and definitely knows the business, he took extra time to go over the used car history with me and made me feel confident that it was a good buy. His prices are more than fair, and it's clear that he has a commitment to make sure things are done right when buying a used car. I would absolutely recommend working with him on your next purchase.
I want to express my sincere appreciation for our salesman Evan. I could not have asked for a more professional individual to assist with the purchase of our CRV. He's the type of sales person that everyone would want to have; someone who is polite and patient when you're a bit indecisive, informed about the vehicle when there's lots of questions and willing to work with you to make it happen. He truly would be the reason I would return to Carbone to purchase my next vehicle. Thank you Evan!
I highly recommend purchasing your next vehicle from Pete at Alan Byer Foreign Auto in Utica. I have never before had such an easy and pleasant car-buying experience. He was fair, easy-going, and honest! I am so excited about my purchase. Don't bother going anywhere else.
I just got my second car from Licari's and they remembered me and treated me very well. It was easy to get another one - I enjoyed the experience.
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