Used Subaru SUVs for sale near Gloucester Courthouse, VA

I had a excellent experience with salesperson DeAndre, she helped me with a Ford Truck I was looking at at their dealership

I think for the most part, I like my car. I have had a couple issues, one of them is probably not the cars fault, (but seeing other people have the same issue, it makes me wonder) I now have 50k miles on it and in that time I have only had to replace the battery and tires, to be expected on a 6 year old car. (and windshield) The windshield is the questionable item. It seemed to crack out of nowhere and I thought I must have gotten a small rock chip while driving down the highway and just didn't see it until it started to crack. So I replaced it at a cost of almost $1000. However, I am on an Outback form and it seems to be a common complaint with outback owners of this year, having the windshield crack out of nowhere. Could it be the frame design? Maybe, but it does seem suspicious that others have had the same issue. One other problem I have had is if I let my car sit unused for like 5 days, the battery goes completely dead. There seems to be a parasitic drain somewhere on the car. It doesn't happen if I drive it every day, but if it sits for about 5 days unused, the battery goes completely dead. I have read it has something to do with the DCS system in the car, but you have to pay the dealer a diagnostic fee to verify. I drive it enough I have not gotten it checked, but next time I am at the dealer I am going to ask them about it.

Casey Honda Newport News gave me the best car buying experience I have ever had. Joe Bolton in Sales and Darrell in Management were wonderful to work with. This business is honest and gave me a great car deal. Thanks guys, it was a pleasure doing business with you.

So I bought a ‘21 Outback premium with 30k miles and have already put 6K more on it. Here is my honest review: if you want a fast car don’t get the 2.5 non turbo- that being said it is adequate for myself and get great gas mileage. The interior is good- I have the spec with cloth heated seats and they are comfortable and the cabin feels nice- has some cheap parts but I knew what I was buying. The infotainment is frustrating at times- auto start stop is a pain in the butt- but the infotainment itself isn’t bad with good sound and good responsiveness. The apple CarPlay will lag and be finicky at times but nothing terrible. As for drive quality it is a smooth ride and I don’t have any real complaints yet. Like I had mentioned if you want a car that is going to be fast- this engine and transmission will not do that for you. Overall I am happy so far with my purchase and feel as though I made a sensible decision when choosing this over some of its competition (I was looking at the VW Tiguan and and Mazda cx5)

Other than battery replacement , car has been amazing ! 1 exception cup holders are located too far aft and require driver to look down to locate cup without removing eyes from road ! This issue has been partially addressed in later years by offsetting passengers holder slightly forward of drivers, but still awkward position ! both should be more forward nearer to dash !

The 2016 Subaru Outback is the first car I'd ever bought brand new, and I haven't been disappointed since it was purchased 7 years ago. It's very reliable, fun to drive, easy on gas, easy on maintenance and easy on the eyes. Will do it all over again when I make my next Subaru purchase!

Great customer service and they get you out the door quick. Would definitely return again

This is our third Outback. Seats could be better. Sit in a VW or Volvo and you'll see how they could be improved. Window buttons should located in a place where a dog can't stem on them. They moved the heated seat buttons. Our dog no longer steps on those.

I found Auto Empire online because I’m from Charlotte, NC. Hunter T. and Josh H. were super helpful. They even did a FaceTime with me to look at several different cars. That had a Jaguar I really wanted that I couldn’t find anywhere else on the East Coast. The offered to assist with transport down here but I wanted to test drive the car first so I flew into Richmond, got an Uber to their dealership and had a good test drive. Car was EXACTLY as they described and legit told me everything they thought could be an issue, but it’s a JAG so that’s to be expected. It was one of a kind and I’m glad they held it for me with me a $500 deposit. Transaction went smooth as silk! Especially being from NC. Would definetly buy from again if they get another Jaguar in stock. Drove all the way home with zero issues! 5 stars.

I've owned a 2011 Subaru Forester for years and it has been supremely dependable through northern Michigan weather. Super cold to humid and muggy, it's been a comfortable, reliable ride throughout.

I’m the 3rd owner of a 2012 Subaru Forester purchased at approx 175,000 miles and it still runs pretty good! It does burn oil up pretty quickly and mine has issues with reading the levels and won’t give me a warning light so i check the dip stick often. Mine did have exhaust issues and had to replace a rested out piping from the cat back, but mufflers were still good. Also the Oxygen sensor was a problem for awhile, which you can only use on brand for it to work properly. Gas mileage is decent for the size of the vehicle and its age. Only wish the front seats went back more bc my taller girlfriend who is 5’11 with long legs struggles to fit and be comfortable in the passenger seat.

Casey Subaru customer experience: On May 25th 2023, I purchased a pre-owned 2021 Nissan Frontier from Casey Subaru. After working with their sales team, in particular Caleb and Courtney, I decided that this was going to be my next vehicle. After some lively discussion, we agreed on a price and then it was off to sign the papers for my truck. I met with Paul, their finance manager, who walked me through the various options related to my financing this vehicle, and, after an hour, the truck was mine. Now, with my keys in hand, it was time to drive my truck off the lot. However, as I started to pull out of the dealership, I happened to notice that the check engine light came on, after coming to a complete stop, I parked my truck and went back inside the showroom to share my short lived driving experience with Caleb. So, this is where it got interesting and where I first met Jimmy, the service manager for Casey Subaru who would turn out to be a “Rock star” in this adventure. After checking the service code it was determined that, I would not be driving my vehicle home that evening. I was fortunate that my vehicle had an extended warranty that allowed me the opportunity to receive a loaner vehicle from Casey while my truck was in for repair. I am sure you are thinking, so what was the issue? Well after owning my truck for 4 months, it was returned five times for the same issue. What did I learn from this experience? If you are going to buy a pre-owned vehicle, buy it from a dealership whose staff care, not just about the problem that the customer is dealing with, but about the experience the customer deserves. At each point in my interaction with the Casey Subaru team, I was impressed not only from the leadership shown by Travis Winn, General Manager, but also from Jimmy, Subaru’s service manager and superstar, who, without his help, would have made this a nightmare experience. My interaction with all the staff at Casey Subaru was truly amazing. Thank you all for all your help and understanding through this challenging time. This is my hometown dealership. Whether you are buying a new Subaru or a pre-owned Nissan Frontier, you are treated the same with great customer service. Roger Iles One truly satisfied customer.

I like the solid feel of the car and the sturdy and high ride. Good acceleration. It would be a better SUV if the ground clearance was at least 10” or 12”, with the exhaust pipe properly tucked away!

Just purchased a pre owned Subaru Legacy with very low miles with warranty They certified and delivered the car in time specified😃 Willie was very professional and made sure my deal was going as stated Thanks!

I am in my seventies and didn't want to buy new so i I looked at over twenty used vehicles during my search. This Subaru Outback was the best driving vehicle of all that I tried. My experience at Boucher Ford in Janesville was fantastic. I was treated like a true customer with respect and caring for my needs.

First Subaru ever. Got the Ascent Touring onyx. Fully loaded. The handling is great. I love the all wheel drive. It is much zippier than my Toyota Highlander Hybrid. For the money, the safety equipment, and extras are worth it. I LOVE the auto vehicle hold! Never knew I needed it until I had it. I miss the mileage of my hybrid, but the amount I drive it is not too much of an overall ownership cost difference. The center counsel system is slow to react sometimes, and would like physical buttons. Otherwise I love the large screen. Happy that the shifter is actually a shifter not a button or knob. Love the rear view camera, and surround cameras for parking are good. App, is better than most, and facial recognition is great for seat, mirror adjustments and lifetime gas mileage!

I love my 2024 Subaru Crosstrek! It's great in all weather conditions, which is one of the main reasons I bought it. I live in the Buffalo area and I needed a good car for the snowy winters. It's roomy enough to hold plenty of luggage and even my dog's large crate but easy to maneuver and park. I love all the safety features and special features such as the large media display.

The process was easy. Eric helped me with all features of the car & made sure to walk me through the whole process.

I just bought my 2025 Subaru Forester Hybrid Limited about three weeks ago and it is my 6th Subaru purchase since 1998. I hope that speaks volumes in one sentence.There was nothing wrong with my 5th Subaru, a 2018 Crosstrek Premium, so, I gave it to my husband who had been driving a 2009 Honda Accord. When he made the suggestion that he was ready to let go of his Honda and move into the world of cars with technology, he felt my Crosstrek would be a good bridge, plus he knew the prior owner and how well she took care of the car. :-) So, what is wonderful about the 2025 Subaru Forester Hybrid is my transition to the upgraded technology - it has been seamless as far as learning the new features on the digital pad with an almost 12 inch screen! The interior is larger with excellent visibility and the expanded cargo space for my travelling needs. Learning about Hybrid technology and the eco-friendly use of the electric battery and and gas engine has been a very positive with a comfortable learning curve. Just starting the car is a humming experience. The Limited trim features of the Forester Hybrid includes an elevated standard with all leather interior, heated seats in front, personal AC/heating controls for each seating area in front and back. The eyesight technology has improved in the 8 years I have been driving my 2018 Crosstrek ;and I still enjoy all the lights that indicate my lateral blind spots, the larger screen to see my rear view camera when backing up, keyless entry and ignition (push button starter) all easy to use and manage. Finally, what helped me the most in making my decision to purchase besides giving my Crosstrek in excellent condition to my husband, was a change in dealerships by moving to one much closer to our home. My sales consultant was outstanding in his knowledge in sharing the various Forester models as well as his manner of conveying his expertise in a very friendly and joyful manner. In this case the reliability of the Subaru brand and the human factor highlighting all its best qualities led me to a wonderful purchasing experience on Nov. 25, 2025..

If you're looking for a compact SUV that feels like a safe bet without being boring, the 2024 Subaru Crosstrek Sport is worth a serious look, especially as a certified pre-owned. It’s the kind of car that quietly earns your trust, mile after mile. The Crosstrek Sport hits a sweet spot between comfort and practicality. The seats are genuinely comfortable, the cabin layout makes sense, and there’s enough space to haul groceries, camping gear, or a couple of friends without feeling cramped. It’s not flashy inside, but everything feels solid and built to last. Driving it feels reassuring. The 2.5-liter engine has enough power to handle daily errands and weekend road trips, and Subaru’s all-wheel drive system gives it a confident grip in rain, snow, or on gravel. It’s not going to win drag races, but it’s smooth, predictable, and easy to drive. Looks-wise, the Crosstrek Sport is understated but sharp. The sport trim adds just enough flair to stand out without trying too hard. It’s the kind of design that ages well. What really makes this model shine as a certified pre-owned is the peace of mind. You get a factory-backed warranty, a thorough inspection, and the comfort of knowing it’s been vetted by Subaru. Combine that with Subaru’s reputation for reliability and strong resale value, and you’ve got a vehicle that’s built for the long haul. I’d recommend the certified pre-owned Crosstrek Sport to anyone who wants a dependable, comfortable SUV that won’t surprise you, in the best way. It’s perfect for folks who value practicality, live in places with unpredictable weather, or just want a car that quietly gets the job done. It’s not trying to be a luxury car or a performance beast. It’s just a really good Subaru.

I recently traded in my 2022 Ascent for a similar 2023 model. The 2022 model had brakes issues/noises right from the beginning of ownership. Subaru gave me a great deal on the 2023 model. A number of improvement were found on the 2023 model. Obvious one is the exterior styling with new front grille, headlights and taillights. Interior improvements include updated Eyesight, quieter ride, better steering and brakes, larger multimedia screen including front and backup camera screens, driver profile system. A few other tweaks here and there, making the 2023 Ascent Touring a decent and very safe SUV. Not necessarily sporty or thrilling but perfect vehicle for commuting in town and long road trips.

Great value considering the superior safety features, low maintenance and reliability. Rear wheel bearings have been replaced twice and just had the AC compressor and serpentine belt replaced. Albeit expensive repairs, all cars need something after the first 3 years. It's been 8 years and the car still run and drives like new.

Auto Empire was excellent. Hunter T was super helpful and answered all my questions. I found the perfect truck online and didn’t want to have to drive all the way from Norfolk just to look at it so she offered to do a FaceTime and showed me the whole truck. Under the hood, under the wheel wells, everything. I was expecting to have to drive all that way. I made an appointment to come test drive the truck after work and they were super accommodating of my schedule. I ended up putting $500 down after the test drive until Navy Fed got my loan together. It was only like 3 days later I was able to pick the truck up! But that’s because Navy Fed took that long. They had the truck ready to go when I test drove it but I didn’t have the cash. Hunter even offered to arrange shipping but it had a buddy drive me up. It was worth the trip for the exact truck I wanted. They had several good looking trucks but I wanted a specific GMC. Great experience! Highly recommend.

This is a follow up review, I did have to change the head gaskets out on my 2010 forester. I've seen this is common, once again, the work is able to be done by a DIY mechanic. Since 2020 Ive had to change the ignition coil, spark plug wires, head gaskets in February of 2024, and also the crankshaft position sensor. The car had 165,000 miles when the head gaskets needed changed. So far it has 173,000 miles and still runs well. Also changed were the clutch and throwout beairng, and another timing belt change. It still runs very well, the exhaust is getting rusty and have had to fix that, overall its been a good car. I've owned it for 12 years and the ability to work on it yourself is what I really like about it, it isn't fast, but its quite utilitarian and my dog loves it as well. So if you don't mind working on your own stuff its one of the easiest cars to work on with the way the engine is oriented in the longitudinal position. I've always changed the oil every 4-5000 miles since I've had it, the heads and valves were completely clean. I'd say if one keeps up the servicing on these they are good vehicles to own. Not looking forward to when it blows, they don't make plain cars like this now adays.

This car has all the safety and comfort issues I was looking for - plus good gas mileage. The styling and four wheel drive fits with my rugged home woodland environment.

We were in town for the holidays and Casey Honda had a CR-V that we were interested in, so we stopped in to check it out. Our sales lady Alyssa was incredibly friendly and professional. They honored the internet advertised price and didn't try and haggle us for a bunch of unnecessary up sells like we have experienced at other dealerships.

After two years, all I can say is, well done. The car has been solid. I only have 18K miles, but no complaints. It is a bit narrow, and can be a little "economical" in appearance, but not a single complaint. It is a low end car, but the ride and comfort, overall is very good. Gas mileage is always subjective, but I average 32+ MPG overall, and it is at least as good as the Camry I got out of. It has taken me through places I probably should have not ventured. It didn't complain or give me any drama, hardly missing a beat the whole way,,,, with factory AS touring tires. The AWD seems top notch. People complain about the windshield being fragile, but so far so good. They complain about engine performance too, but I have never felt like I was going to be run over or that the engine was underpowered. If you want a "Fast" car, look elsewhere. It does what it does well.

John was excellent he made buying my Rav 4 as close to painless as you could get! He worked around my busy schedule and got me the best deal possible. I could not be more pleased and would definitely purchase another vehicle from him! You can’t go wrong working with John! Highly recommended!

Bought my 2015 Subaru 2.0XT Touring brand spanking new off the Subaru dealership's lot. Have owned it all this time about 9 years straight. Take care of your car with regular oil changes, servicing at recommended intervals, and your car will take care of you. Performed the required recalls during service periods. Not 1 single regret on owning this car, ever. It rides smooth and true. Had a clicking issue in the ball joints 2 years ago which Subaru fixed free of charge. Other than that, this car has been my dream machine.

Johnnie was very helpful, professional, and kind. I bought a new car and he helped make sure I got everything I wanted. Highly recommend his service. A.J. was also very helpful and made it fun.

Got a '22 Touring XT. I knew the base engine was pathetic so I wanted the turbo. Gladly sacrifice some MPG for way more power. They shouldn't even offer the base engine on this car. Anyway, after 44k miles it's running like a champ. Absolutely no issues with the electronics (a few minor glitches here and there but nothing to take to the dealer for), CVT is fine, engine is fine, the AWD is second to none! Plowed right through a 15" blizzard through Kansas City like it was nothing. My biggest gripe are the squeaks and rattles. Highly annoying. My '17 Chevy Colorado with 64k miles is tighter and quieter. Cargo space is top notch, I have a bad back so getting in and out of a taller vehicle is much easier. But there is just too much tech and driver assistance, Subaru needs to tone it down a little. I still prefer to actually DRIVE my car, not have the car drive me. Overall I'm still happy with it.