Used Subaru wagons for sale near Addison, IL

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

I think for the most part, I like my car. I have had a couple issues, one of them is probably not the cars fault, (but seeing other people have the same issue, it makes me wonder) I now have 50k miles on it and in that time I have only had to replace the battery and tires, to be expected on a 6 year old car. (and windshield) The windshield is the questionable item. It seemed to crack out of nowhere and I thought I must have gotten a small rock chip while driving down the highway and just didn't see it until it started to crack. So I replaced it at a cost of almost $1000. However, I am on an Outback form and it seems to be a common complaint with outback owners of this year, having the windshield crack out of nowhere. Could it be the frame design? Maybe, but it does seem suspicious that others have had the same issue. One other problem I have had is if I let my car sit unused for like 5 days, the battery goes completely dead. There seems to be a parasitic drain somewhere on the car. It doesn't happen if I drive it every day, but if it sits for about 5 days unused, the battery goes completely dead. I have read it has something to do with the DCS system in the car, but you have to pay the dealer a diagnostic fee to verify. I drive it enough I have not gotten it checked, but next time I am at the dealer I am going to ask them about it.

I’ve owned some great cars, and my 2014 Subaru Outback is arguably the best, most reliable and most practical car I’ve ever owned. Truly, I love my Subaru.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

I am in my seventies and didn't want to buy new so i I looked at over twenty used vehicles during my search. This Subaru Outback was the best driving vehicle of all that I tried. My experience at Boucher Ford in Janesville was fantastic. I was treated like a true customer with respect and caring for my needs.

My sales consultant Travis was excellent he has great customer service and explained everything clearly. He made me feel very comfortable from his hand shake to his smile. He did a great job. Thanks Travis.

Ample leg room, comfortable seating, great gas mileage, unobstructed view out the front window that allows you to see a wide view of the road and traffic. Very happy with the car. Thank you, Subaru!

I recently had the pleasure of working with Exclusive Autohaus, and I can confidently say that they provide an outstanding experience from start to finish. From the moment I walked in, the staff was incredibly friendly and professional. They made me feel welcome and took the time to understand my needs and preferences. About four months ago, I purchased a 2014 Audi R8 from them, and I couldn’t be happier with my decision. The car is in pristine condition, and it’s clear that Exclusive Autohaus takes great care in selecting and maintaining their vehicles. The entire process was smooth and transparent, and I never felt pressured, which is a huge plus when buying a car. What really stood out was the level of customer service. They went above and beyond to ensure I was satisfied, answering all my questions and offering helpful advice. The team at Exclusive Autohaus is knowledgeable and truly cares about providing an exceptional experience. If you’re in the market for a vehicle and want excellent service, a great selection, and a no-hassle process, I highly recommend checking them out. I’ll definitely be returning for any future car purchases!

We have owned it for about a week. We had a little issue with the sunroof, but Craig and his staff took care of that. Also, the Back Seat Headrests are missing, and they are getting those for us.

Felt welcome as I entered the door. Staff was available and when I asked for the sales person that I had been communicating with, salesperson was waiting.

I went from owning a 2003 Monte Carlo SS to a 2017 Subaru Outback. It was worth every penny. My Subaru is not only reliable, functional, and cute; it also saved me from being injured in a bad crash. This past fall a six point buck hit my car head on and I never saw it coming. It was a fatal crash for the deer, but not for me. As heartbroken as I was to see my car crumpled on the front, I was so glad it wasn't me. It was a repairable fix and made me really appreciate my car.

AMAZED! 5 Stars! I’ve been car shopping off and on for 6 months, I’ve watched hours of car reviews on you tube and talked to tons of owners on Facebook groups, test drove new and used, sedans, crossovers and finally Outback’s. I was close to buying about 4 different vehicles over the last 3 months but the sales people and finance managers soured my taste for even wanting to buy anything from a dealership. I was able to get a email quote and set up a time to test drive the different trims with Gabriel Talpos. He was with a customer when I arrived and with in a minuet I was asked if I needed help unlike some dealers. Jeff Schade showed me all about the Outback’s and patiently answered all my questions and we even got to experience some Subaru like down pours. It was close to closing so I came back Saturday to try the Wilderness and it checked all the boxes, plus for me it had the most amazing acceleration of all the outback trims. Jeff was super patient and not pushy at all, the managers made a great offer that I didn’t even have to bargain for. The last part Finance managers.. always so scary. I worked with Chris Thomas, he was super pleasant! Quick and not pushy either, very friendly. I’ve never ever had a finance manager expierence that didn’t leave me with dread and being pushed around, so it was refreshing! Everyone I met at Grand Subaru was friendly and I can’t say enough about how different this dealership is for the better. I recommend you give them a shot and test drive some Subarus, they definitely don’t get the attention they should!

The Crosstrek was the most reliable car I ever had and it never failed to get me somewhere, even in deep snow and ice in very rural areas. In fact, I liked this one so much, I bought a newer model as my next car. The AWD, comfort, and ease of drive of this car is excellent,

Purchased a used Audi recently and was very happy with the sales person, Sabina. She was patient, knowledgeable, and communicated very well (responsive). Ended up financing because we were out-of-state buyers. The finance manager was fantastic and worked quickly. She was also very knowledgeable and helpful. Here’s why I only rated 4 stars - there was some sketchy deferred maintenance that was not addressed prior to offering the car for sale. Notably mismatched front tires and 4mm rear brake pads. The dealers own tech inspection sheets noted the need for immediate attention to the rear brakes, but they were not replaced. Mismatched tires, in my opinion, are also a safety issue. I can only imagine these issues were not addressed to maximize profit and that’s okay as long as the car is priced right. And it was, BUT I can’t imagine a less than 2% change in price would have stopped a sale. Safety is paramount.

The car met all my needs for both work and life. Comfortable to drive long distances. Loved the heated seats in the winter. Great gas Mileage.

From the moment I met Sales Executive Kelvin , I felt I was in good hands. He was warm and welcoming, making the entire process smooth and enjoyable. Overall, it was a professional and genuinely positive experience.

Front mid console is a bit awkward in placement, making it difficult to put two drinks in the designed locations. Its also awkward for the passenger to open the compartment because the fit is too close to the front seats. The lack of any dedicated sunglass compartment is frustrating. How about as part of the overhead info center?

They are the greatest team! Shane, Kamal, Nick, Jon and Lacey,Francisco - made my dreams come true

Best car I ever owned. 135000 miles. No problems will buy a new new new new new new new new new new new new new

Great customer service, Alex helped me out with financing ! I recommend them if you are looking for a reliable car and good financing options!

Safe and efficient. My daughter uses it for school 1,000 miles away. I feel very good about its safety and reliability. She is into the outdoors and has made several camping trips. Never had a problem. Subaru service s also very good.

Only place to purchase and sell a car outstanding experience outstanding quality cars and Kudos to everyone I encountered. Clean and efficient world class above everyone else in the industry

I own several American cars in the past and I'll never buy another American car again after buying this Subaru. I feel a lot safer and a lot more comfortable in the Subaru Crosstrek than I ever felt in any American car built that I ever drove

Bought my Crosstrek from the dealer, and have owned many cars, raced cars, built cars, and even owned my own auto repair shop. The 2013 was first year out, and yes it has improved over the years so I can't leave a 5-star review. The strong points for me have been reliability and looks. Secondary has been a 4cyl with great gas mileage, and decent performance. Interior noise is a little higher than an SUV like a 4Runner, sound system sucks, and Subaru probably should have mated it with a turbo, but overall it has been a great ride, and Subaru fixed many of these issues in later editions. The AWD is amazing in the rain! For those that have the oil consumption in later years, just add engine "restore", and the issue is solved. Replace your bearing w/ the backing plates, and you should be good to go for another 100K. For the first year out, Subaru did an amazing job.

The manager Mr. Henry is a reliable man. I bought the car last week and there was a problem about the engine since the car is kinda old. He proactively offered me help and let me have the car repaired in Indiana and the expense was cover by them. I believe they have a standard of retailing used cars since the interior is all kept so well. Actually I was recommended by roommate to have a look in here since he bought a X5 here before. Never thought that this experience was much beyond my expectations. Their pleasant demeanor would impress you and I would recommend you to contact Henry when you plan a purchase!

Very good people easy to work with willing to work with you great customer service and fast not in there all day! I’ll be buying from here!!!

The car met all of my needs. Drove smoothly and had plenty of up-to-date features. For the price, this seemed like the best deal I could find on a reliable vehicle.

I was looking for something I could depend on for the next 10 years and I think I've purchased it!!! Everything seems to be perfect for what I need!

I bought used in 2023 a 2015 premium with 214k miles. I drove it 6k miles and only replaced the CV axle, this isn't impressive sounding but it was going through constant , aggressive off reading due to the rough road conditions I had to use because I live in the rocky mountains. I got in a rollover a 60 mph and I had no injuries, airbags kept me safe. Fuel economy was dismal with 21 in the city and 24 in the highway, safety and reliability are top tier, power was surprisingly adequate, the Bluetooth was appreciated and all the safety tech and other tech was very useable and helpful and accurate. Love the car would buy it again if I had the chance

they were very patient did not push me into anything the service was quick the only thing they talked me into was a extended warranty.. hope I never need it and hope it is as good as they say Enjoy

Best vehicle I have ever owned. Dependable, safe, comfortable ride, great fit & finish and responsive and overall excellent quality. No problems in 48,000 miles.

I had a good experience with Chris Price awesome sales man.. no pushy sales tactics.. he was honest and straight to the point.. I have bad credit.. and was turned down from alot of different dealers Marino, Hawk,Naperville and Shermans.. all said No.. but Carmax have me thre car I wanted wth super low miles.. Thanx Chris you a good guy 🤗

Very comfortable and reliable. It is a very functional vehicle. Very pleased with it. I would buy again without question. Has all the necessary electronic features.

Had this car for 10 years not a problem (touch wood ) 😊 CVT all good until now . Really recommend this car for a daily drive. Exterior is way nicer then the 2.0 personal preference