Helpful salesmen. Eager to make a sale but at the same time eager to help and get customers what they want. Really wasn???t expecting to leave with a new truck but I did. At a fair price. Affordable payments.
I gave the 5 star rating because of the fast and professional service we received from Tyler!! He made sure we were getting the right vehicle for the right price and took very well care of us the entire time we were there!
Entire purchasing experience was wonderful. Tyler McCann was very friendly and made me feel at home and comfortable throughout the entire process. Would definitely recommend Tyler, as well as Billy Navarre Sulphur to anybody looking for a new vehicle.
Our used car purchase went very well and fast. There were no funny numbers games or unkown fees. We knew the price we were paying before we sat down. Great experience. We recommend everyone to Bolton Ford.
Brought my truck in for repair on the turbo booster. Thought it would take a least two to three days. The service department got it done in hours. Service rep keep me informed through out the whole process. Got the truck back and runs great. Thank you Bolton Ford
I purchased a set of tires from the Quick Lane department due to a rebate on the brand that the employee had mentioned to me. The installation took a little longer than I believe that it should have. I realized that they didn't not inflate the tires to the correct pressure- the front had 50 pounds, while the back tires had 75 pounds of pressure (75 is ok, but don't make the front low!). This was on a 8,000-pound+ truck, so I found out real quick after driving it...not a huge deal, but could have been a problem in the long run if I wouldn't have realized. Turns out, the rebate they have mentioned to me was expired several weeks before that day. Oh, and check your tire pressures after they install them for you, because to them, it is NOT important. Would I recommend? Probably not since they couldn't do such a simple task, which makes me question the rest of their work.
My experience was great. My saleperson, Lance Citizen, was fantastic and very helpful. He didnt rush me and gave me detailed info on each of the vehicles I looked at. Once I completed my deal Lance showed me how to use the features in my car before letting me leave. Overall everything was great!
I recently purchased a vehicle from this dealership and I must brag on their service. From my salesman, Lawrence ???Quinn??? Malveaux to the business manager Lauren Johnson. Both of these guys made my experience an awesome one!! They did everything possible to help me with my purchase and I am truly grateful!!! If you are looking to purchase a vehicle; find them at this local dealership.
Recently visited VW of Lake Charles... If having your car serviced can be routine and a hassle then you need to be going to VW Lake Charles. Beautiful facility, extremely professional service techs and staff. They show lots of individual attention to you and your car. Thanks everyone!
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