Used SUVs for sale near Agoura Hills, CA

Alex and Juan from the Service department are amazing! My boyfriend dropped off his vehicle this past Saturday for an inspection. We returned later that evening for an update, and Alex let us know that their mechanic found an issue. Alex mentioned that it would take a few days to resolve, considering it was the weekend. During this time, Juan was already in the process of getting a rental started without being asked! Simply amazing! Alex has truly gone above and beyond to take care of us while our vehicle is being serviced. He has kept us updated the entire time, and we never had to worry or feel stressed through this process. We can't thank him enough for his patience, kindness, and phenomenal Customer Service. This location has a gem of an employee, and we hope that he is recognized! Thank you, Alex! And thank you, Juan! We look forward to working with you again.

Visibility and size are what I need. 4WD, clearance for snow. Rather tight interior, not suitable for more than two. Auto Park is very confusing. Not auto parallel Park. Car will stop while backing out of parking space, won't move if a somewhat complex procedure is not followed.

The labor cost of repairs is always a little high but the service is always top notch. Taylor Hawking always takes care of me and is one of the reasons I come back for service at the dealership.

I absolutely love this car. Sleek design, very sharp looking. Drives like a dream. It takes a bit to learn where controls are for dash but, once you got it down, its easy.

My experience here was amazing! The staff were pleasant. Ron assisted me with my purchase and it went so smoothly I was shocked! I highly recommend this dealer.

I looked for an economical but comfortable small car. This is the one I selected. Without reservation. And the styling is great. Would purchase again.

We had a great experience with Pacific BMW. The car we purchased was beautiful and we got a great deal for it. The only negative part of the purchase was the actual buying process. It took a little longer than we expected and maybe it could have been a bit more streamlined. But in the end, the car was worth the wait.

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

I traded in my 2018 AMG for an Electric EQB. I worked with Luis -who is AMAZING by the way. Also worked with the Sales Manager Jerry- who was also AMAZING by the way. Such great service not only I bought a new car but my daughter did as well! Soooo Happy

I traded mine in after 19000 miles for one reason, the run flat tires. they are $300 a piece and last 15000 miles. They might be an option, if you don’t mind putting new and expensive tires on every year but they don’t perform in snow after 5000. They don’t perform great when new to be honest, just better in snow with more tread. I loved the car, but living in hilly, snowy Pennsylvania, it just wasn’t practical. Think twice if you drive in snow or rough roads or just don’t feel like getting new expensive tires every year

I have leased and financed a few cars in my life and I have to say how absolutely grateful and happy I am that I decided to go to Lexus Santa Monica to lease my new 2019 Lexus NX300H. From beginning to end it was the best experience I have ever had. I was helped by sales person Nima Behnia. He was very well informed about the vehicles I was test driving and answered all my questions, and boy did I hit him with a hundred questions. This was the quickest vehicle purchase ever. I think I was in and out within 3 hours. Finance dept was also great. took care of my contract quick and everything was straight forward. I didn't feel like there was any hidden anything. My new car was detailed, filled up with gas and off I went. I would definitely recommend them to my family and friends. Go GET a LEXUS!

Just picked up 2024 RX350 Premium+. Overall a nice car. I’m not a big fan of the 4 cyl. Powertrain however. Rather noisy and fuel economy is about the same as the 6 cyl. In my old 2019 RX with premium fuel required. Not a great trade off. New technology is pretty good and touch screen is much. Etter than the old RX touch pad. I think this is a better value than BMW X5 or Genesis GV80 with much better resale value.

Great overall process. Delivered to my house that is over 3 hours away. Would buy again from them

Bought this car as a retired couple to travel in. Lots of room for anything you need to carry while traveling or shopping. Also used to do day road trips with two more couples. Easy for us oldies to get in the second and third row seats, or go on outings with up to 7 people. Love the charging ports for everyone in the car. It has been a very dependable vehicle.

Purchased on 11/9/2024, excellent experience. Matt from sales did an outstanding job, I was an out of state buyer so required a lot of his time. While I had a lot of questions Matt made this the best car purchase experience. If they sell the type of car you are buying I highly recommend working with this dealer.

I really love it. I'm very impress how quiet, comfortable and responsive this car is. Great interior and exterior design. Top of the line sound system.

Wendy was amazing during this process. I originally came to the dealership having no clue what type of car I wanted. Didn't know what make model absolutely open minded to the entire process. I walked up and down Creekside trying to figure out what would be the next vehicle I would drive. I met Wendy and from the very beginning she was helpful without being pushy. She didn't judge my indecisiveness (at least not to me lol), she allowed me time and grace to figure out what I wanted so I would be confident in my purchase. She was responsive when I had questions (and there were a million of them). She was helpful without being pushy finding me cars and treated my questions for a used car that was 50k or new car at 80k with the same respect. She would stay in contact without coming off pushy. She created an advisor/ client relationship and through it gained my trust. I looked at many different options and honestly the timing was crazy for me. So the majority of my indecisiveness came more from my brain being overwhelmed with everyday life and not so much on the car. Through her patients and letting me get into a better head space. She was able to get me from a used car (maybe bmw or maybe even a different brand) to a new x5 (with more packages then I ever thought I would get). I hope your sales staff can learn from Wendy and her example of building a relationship with the customer and allowing the client to go through the process because sometimes the process is so much more for the customer than just finding a car. Thank you again. And if there is something Wendy can be nominated for because of her great customer service. I hope you award her. She has been a fantastic role model for what you would want your staff to be like

Biggest negative on the X5 is the run flat tires. I think they reduce the quality of the ride and at 5,000 miles had to replace two flat tires ---- non-repairable damage.

I had a really great experience with Lucas. He was super patient and easy to work with from the start. Even though the car I went in to see was sold right before I got there, he didn’t rush me or try to push anything else. Instead, he took his time showing me around and helped me look at a few other options. You can tell he genuinely cares about finding the right fit for his customers. I really appreciated how professional and down to earth he was throughout the process. Definitely someone I’d recommend asking for if you’re in the market for a car. L.Montoya

Best vehicle I have ever purchased. The ride, handling, power, performance, comfort and even fuel economy is impressive. Now I get what the big deal is about BMW's

John Machado was the only reason I purchased from the dealership I drove from la to van nuys to deal with this guy he know everything about these vehicles I would highly suggest if you want to buy this is the guy to buy from. He helped me get the down payment and monthly payment where I needed them to be and made it happen. He sent a video just for me and pictures. Then he took the time on his day off to help me after the sale. Roger in the service dept also helped me out. Great staff here.

Love it. Car is comfy, quick and the wonderful B58 Twin-Scroll Turbo I6 makes all the right noises! Awesome daily driver. Period! Interior has all of the amenities you could ever ask for. Ride is luxury-oriented but also can grip & RIP through the corners, almost as well as any sports sedan out there pretty much.

I would like to thank Zaman and the rest of the team for gettin the deal done good dude and ill be hittin your phone up in a few months to buy another car 🤞😁

Best dealership I have ever worked with. Very professional and nice. They did everything they promised in a timely manner

I have had my Countryman S for about 7 months and 2000 miles (I have two other cars). It’s Chili Red with Petrol Blue interior. My favorite points are 1. The interior. If you love interesting fun interiors as I do then you will love it. If you try to avoid black interiors and exteriors you eliminate 90% of the cars other make. With Mini, you can get perhaps the most fun interiors anywhere and the Vescin seems comfortable enough. Just with they had ventilated seats. 2. Power, FINALLY Mini got a full BMW tune given you pay about the same price. It is plenty quick and I get 33-36mpg on the highway all the time. Drops much lower zooming around town. 3. Appearance and layout. I like the unique appearance, low roof line for kayaks and plenty of room for the kind of car it is. Negatives: 1. Electronics. Had several updates since I bought it and it has improved a lot but will take some getting used to. Use the favorites menu. Everything is pretty much forced onto the center screen. Sometimes Mini does things to be cute rather than practical. Rather than a start button it uses a flag toggle key you turn off and on like an old fashioned key. If you have to change cars like I do it’s confusing. 2. Center console. Basically, there is not one. There’s a little clam shaped compartment the size of a clutch purse. The armrest doesn’t open. Wasted potential. You will hate this if you are used to piling layers of stuff in a huge center console. Glove box is minimal, too. Neutral. 1. There’s no screen behind the wheel but there is a heads up display. Frankly, after awhile I don’t miss it at all. The heads up is excellent but it takes a little getting used to. 2. Suspension is a bit stiff like all Mini’s. Makes it sporty but trade off is feeling most road imperfections. It does take the top off bumps well but it’s a trade off. In summary, the reliability has been good AFTER the electronics updates and most things work well. It is just so fun to drive and look at inside and out that really I am not sure what I’d rather drive. You might cross shop the BMW X1 and see which works better for you. You cannot beat Mini interiors though for just pure fun and the driving matches on what is a practical Mini for a family. Oh, I got it to tow a camper but I have yet to do that. That is a great new addition in my book. I will probably get a kayak trailer.

The GM Quynh and Mike in finance are the best of the best and the entire service team , Gary, Amanda, ziggy and Ivan are the reason why I keep coming back and only go to Beverly Hills BMW.

The interior is gorgeous and I love all of the fun “toys”! I drove everything from the BMW X5 to the Lincoln Aviator and this was my favorite car to drive. It’s amazing!

The staff from my sales agent, Brandon Sturgis, to Dave , the manager and the finance department were nice, helpful and professional. Made the car buying very easy and using the Costco deal made it even easier.

Fantastic vehicle! I traded my ‘17 on a Range Rover and regret every single day. Here is my issue - performance. At 302, the horsepower is too low for a vehicle of this size. I also have a Volvo S60 T6 and even its engine cranks out more ponies.

Very nice customer service! Super helpful and friendly team! Would recommend to anyone looking for a new car! Ask for Shawn! Shawn is the best!

I took in my car for service and would recommend this place to anyone that is seeking a clean and professional environment. The staff are always very polite and help you out with any questions or concerns that you might have. Ask for Gary next time you need service done to your car.

Thank you I got a great deal here and there guys are very professional and have great service thank you again I love my new Suv and I look forward to purchasing another vehicle from here

Great service I would recommend to friends and family. We got the car we were looking for no pressure sales. Everyone was very helpful. Great car buying experience.

I love this car it's so comfortable the ride is so smooth I feel like I'm floating this car is awesome so far so good

Had a positive experience at this location during my last visit. I was helped by Giselle Gallardo and she was extremely friendly and very attentive.