Used SUVs for sale near Belvidere, IL

Purchased a used car from Napletons last month. The salesman Mike Gonzalez initially created a positive buying experience for us and didn’t pressure us as some other local dealers were. This was much appreciated.The car was delivered to us in an unfavorable condition due to a miscommunication. Napletons had made an effort to get the car to us promptly and as a result a full detail wasn’t performed. The dealership contacted us an had us bring the car back in for a full detail and went above and beyond to rectify our dissatisfaction. They did a great job removing stains and odors that existed from the previous owner. Their efforts were noticed and appreciated. Sometimes it’s the little things that matter and make the biggest difference with customer service.

Turn signals do not have a loud sound. They are very low My 2016 Outback has nice loud turn signals. You cannot turn your radio off. The only way not to hear it is to put the sound real low. Two major complaints I have

Great experience, Worked with Sebastian Sproch, Very cooperative and understanding. Will come back in the future.

So far I have been pleased with the performance of my Rogue. It just turned 20,000 miles. I'm reading some of the negative reviews and wondering if they take proper care of their vehicles. Time will tell if the 3 cylinder turbo is a winner.

Been looking on line for next vehicle for over 2 years. An accident forced me to finally act. Subaru has a great reputation. I bought a Forester. The hight of the seat was important as I get older. Just slide in, no ups or crawling down. I wanted a vehicle that provided some utility and great gas mileage. The Forester had it all. I inquired on a special order times and was told 9 to 12 weeks. Told Patrick exactly what I wanted. Then I had the accident. A few days later Patrick called and told me a Forester with my description was being built and would be available in 2 to 3 weeks. All I had to do is come in and put $1,000 down and they would put my name on it. All went like clock works. Very satisfied with the purchase at Napleton Subaru. Car drives like a dream. More electronics than I could imagine.

My purchase history has been that of a General Motors enthusiast. My wife worked with Subaru owners; they had no complaints. Decades of commercial truck driving exposed me to witnessing the site's of too many bad accidents. The Subaru safety record has earned my loyalty.

Bill was fantastic to work with! Whole process took only a couple of hours and everyone was very helpful. Pricing was transparent and they worked with me to get me best interest rate possible.

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

Eduardo Del Rio helped me buy my ford explorer and made sure it was in my own liking

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

My daughter and I were traveling from WI to Iowa, when about 15 miles from the dealership, my check engine light came on. I went directly to the dealership. Without an appointment, they were able to get me in, figure out the problem, fix it and get us on our way. I was so grateful that we weren't turned away and that they made time in their schedule to fit us in! They kept me informed the entire time and sent us on our way 3 hours later. Very grateful and appreciative!!!

Bought a used 2018 loaded Lusso Ti for a good price coming off a lease, in late 2021, for all the luxury and performance, it was a great deal, have had no issues, car looks great, is comfortable, and I just use Apple car play, and prefer knobs to touch screens ( it was funny to watch my son try to use it as a touch screen) can get 30 MPG on the hwy easy, but it's easy to go faster and get less. the DNA is Dynamic, Normal and Anemic, you do have to get used to the car not taking off instantly, D is OK, A not good for folks taking lefts on flashing yellows. Great ride and comfort for longer trips. and the backup warning works great!

I have 2 Outbacks which I purchased from Brilliance , very happy with the service of both vehicles. The service department is very competent and professional. This visit was no exception! Work was done on time and no issues after.

I never drove a Subaru before and I am so happy with this car. It handles well and is great on gas!! It has many safety features! I wanted an SUV that had all wheel drive that you can use over 25 miles per hour in snowy conditions. This car has that! Really happy with my purchase!

Excellent customer service, Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service

It was AMAZING, I just remember the first time i sat in this thing and it was like LEATHER SEATS AND STUFF! It was SOOOOOO comfortable like a LEATHER SEAT! it also smelled like leather 100/10 i'd give this one i'd give it more than 6 stars if i could but i cant unfortunately :( but that leather is bussin fr! :) glad to actually be a part of this community :)

Great communication, answered every phone call or text, even on his days off. Very nice car, easy paperwork. As far as buying a used car goes, it couldn't have been easier.

We had this car for 6 years. 91k miles including many road trips from Tahoe to Southern California. We loved it. It’s a workhorse that requires no maintenance and never breaks. There are three amazing qualities where it really shines over internal combustion competitors. 1) operating costs are so low. $7 to “fill up”, no oil changes, never need new brake pads (regen braking) and no maintenance. Just tires, alignments and windshield fluid. 2) autopilot makes freeway driving so much easier. You can relax like you’re a passenger. Yes it’s not perfect so you need to pay attention but it’s cruise control x2 3) safety. Look at crash test ratings. We’re a family of four and 100 people die in a crash every day. #1 cause of death until you’re old There are a few annoying things. Charging on road trips can be annoying. You have to stop every 150-200 miles for 15-20 minutes. It goes through tires faster. Tires will be your biggest cost. For a set that’s warrantied for 40k, you’ll get 30k

A co worker needed a new car to replace his aging Chrysler 200 with 215k on the clock. ( yea, we know…insane ) We saw a couple Altima’s online and called up to M’lady . We talked with Khoi , who quickly verified stock, we headed in, Stephen met us at the door. He and Khoi worked together to get the 3 cars we wanted to check out , up front and running. After a test drive, we were ready to “talk turkey” I don’t think anyone really looks forward to this process, but we told Khoi where we needed to be , and we got there reasonably quick. On to finance where Bryan found us a better than expected rate, saving us enough money to include a warranty. Thanks my man! We had to bring the trade in the next day, We knew Bryan wouldn’t be in, but he hooked us up with his counterpart Tommy, who finished up the paperwork super quick. (These guys know their stuff) Stephen transferred the plates himself and sent the car to the detail shop. If you’re in the market for a Nissan, these guys have fair prices and really really great customer service.

Bought my 23 Pathfinder Platinum in December of 22 she has 16 k on her and I'm extremely pleased with this overall package. Highly recommend buying one.

Chris does an outstanding job every time I visit. He is very accommodating and always aware of my needs and my time. Only place I service all my vehicles (3) and drive 30 minutes even though there are 2 Chevy dealers much closer.

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

Eduardo gave me an amazing service at the dealership and helped me find a car.

Pros- -low to no maintenance cost -Technology is unmatched by any competitor -Quick and agile 0-60 in less the 4 secs -added security features are extremely useful -App is user friendly Con- -not comfortable to drive for long distances -limited rear cargo space for large items -the interior material is subpar -tires wear much quicker -depreciating at much faster pace than others

Contacted them over email since I was so far away. They were quick to respond to my multiple inquiries. Negotiated a price with them but ended up buying something else locally.

I’m very happy with my 2023 Nissan Rogue. It’s smooth, efficient, and has a sleek design. The cabin is spacious and packed with helpful features. It feels safe and reliable every time I’m behind the wheel. It’s a great all-around SUV.

I needed a new vehicle and had decided to upgrade from my previous cars. A Cadillac was on my short list, so we started with Napleton Cadillac in Rockford. As we were looking at the cars, we were greeted by Alex, who brought us into the showroom to chat so he could find out more about us and what we were looking for. We took a beautiful new XT5 out for a test drive, and then went back in to chat more and get more information. I told Alex that I was just beginning my search, and he very nicely asked if he could give me a card, which of course, I took. Over the weekend he emailed me to explain current offers and rebates. After looking at a few other brands, I decided on an XT5, so we went in the following week to further discuss a purchase and look at a few new and preowned cars. Alex took the time to explain the specs on each one, making sure that I understood what each car had to offer. He wanted to make sure that I would be happy with the model I chose. Buying a car is a long process, but the Napleton showroom is very comfortable, and the fresh coffee and snacks kept us going! By the time we finished with the purchase, night had fallen and I wasn't comfortable driving a new car in the dark. Alex offered to have it delivered the next day. My beautiful new XT5 arrived the next morning at the appointed hour, freshly washed and detailed. Alex stayed to help us set up our Onstar service and get acquainted with my car. The overall service was simply impeccable. From the beginning to the end, I never felt any pressure, and everyone at Napleton made us feel very important and welcome. I am very happy that I chose to shop locally and that I chose this dealership. I want to thank Alex for making the whole process easy and pleasant. Five Stars!

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

Tyler and Mohammad good sales team they went above and beyond to help me thanks for good service I would recommendthem for buying new car

I've been driving for 43 years now and have owned an array of different vehicles, however I've never been financially fortunate to purchase a luxury model - until now! I was looking for a mid size vehicle that would check many boxes for my snowy Michigan commutes, along with distant travel comfort to and from my cabin and some towing capacity. I have only had this for roughly 1500 miles and wow.. My first impression was luxury. So many base options included in a mid sized and mid priced SUV that pleasantly surprised me. Secondly was the ride quality. Both smooth and quiet and handling. I've read other reviews discussing power inadequacy, but not at all. Plenty of passing and get tup to speed power. Next was the snow. I have Michelin defender tires and wow - what have I been missing? The snow 4x4 duaratac features combined with these tires make this a beast in the snow, slush and rain. It definitely gives me a much more safety reassurance while driving in these conditions. I have not tried the towing yet and have not had any "reliable" issues to report, but we are very fortunate with our pick and one very capable snow commuter.

Buying my Camaro from Castle Chevrolet in McHenry was an outstanding experience from start to finish. I worked with Eric Loredo, who set the tone by doing a full virtual walk around and video of the car before I arrived, answering all my questions in real time. When my wife and I landed at ORD, the car was spotless and ready to go. Finance Manager Mike Lazzara had all documents sent ahead so I could DocuSign, making the delivery quick and smooth. Sales Manager Matt Knudson, GSM Jerry Spanier, and Andrew Sytsma (who wasn’t my salesman but still took time to chat and share product knowledge) all played a part in making this one of the easiest purchases I’ve ever had. The team knew my previous car was totaled in a tornado, and they went above and beyond to make this out-of-state transaction simple and stress-free. Eric and the entire Castle team reminded me that buying a car doesn’t have to be a battle. I would absolutely buy from them again.

Purchased pre owned with 56k miles. Everything seems to be great thus far. The only thing is I’m not sure the AC actually works as I normally keep it set to the “Auto” function. And when the temperature got up a little warmer than normal it didn’t seem to make the adjustment.

David, made me feel welcome he's very friendly and informative. He answered any question I had and made the process of test driving and looking between 2 different vehicles easy and seamless. He treated me like someone he's known forever and even in a few moments of stress -nothing of which was their fault he let me take a few moments to myself and let me make a decision that was right for me. I appreciate his attentiveness. I would recommend anyone to come visit this location for great service. Thank you David.

Already had this car for 3 years and still loving it.Remains modern with all it’s add ons…not jealous at all of all those expensive similar models…this has it all for a whole lot less…thank you

I didn’t have trouble buying a new car here. Gave me a great price for my trade in after negotiations. Gave me a great interest rate on my loan as well. Thank you!

Have driven just over 20,000 miles so far. No issues. Drive between Clearwater and Gainesville regularly plus a couple other family trips and daily around town. Averages about 27 mpg at 75, quiet and pleasant ride. Trips were nice with good visibility front and back and plenty of room for stuff. Highly recommend.

Great staff and very good deals on new vehicles. Quick, friendly and very helpful. I would recommend if your looking for a great deal check with these guys first. They will get you that Great deal others can't.

Best vehicle I have ever owned. Dependable, safe, comfortable ride, great fit & finish and responsive and overall excellent quality. No problems in 48,000 miles.

I purchased a preowned car off the internet from Martin. They were very helpful, easy to work with and honest through the process. I feel it was a fair transaction for me and for them. I would highly recommend them if you are shopping online. The car was exactly as they said it was when it was delivered to me almost 800 miles away.

The is the FUTURE of automobile transportation! Absolutely FABULOUS car! No more gasoline, no more scheduled maintenance. If you hit the accelerator hard, you'd better have your head against the headrest or you may be injured. Zero to 60 mph in 3.5 seconds for my 2022 Model Y Performance. Fast charging Tesla Superchargers are always available across the country making long, cross country road trips a pleasure. At home I can charge 300 miles of range over night for $8 of electricity. Yes $8! Super Chargers cost more, but the speed and convenience is well worth the costs on road trips and it's still a fraction of the price of gasoline. I honestly look forward to getting into this car and driving it. I've owned a Mustang, BMW M3 and 5 Series, a Porche, Jaguar, Mercedes SL550, and many more cars. None were as fun to drive as the Tesla Model Y Performance. This is the future of automobile transportation and getting better every day.