Used compact SUVs for sale near Waterloo, NY

Nicely designed inside and out. Much mote cargo space than I thought it would have. It passed the road trip test too.. I have no complaints about it.

Van Bortel has a customer centric reputation that is richly deserved. Because of supply chain issues new cars were generally in short supply in 2022. I ordered my Subaru Outback on 1/20/22 and was HOPING for delivery by early April. Due to various issues ranging from Japan to the U.S. assembly facility in Indiana this district not happen. Van Bortel worked with me every step of the way with updated timelines, timely changes, and even generous pricing allowances to help to ease my ?pain.? They never once ignored or denied my requests. I finally took possession of my new Outback on 5/20 and EVERYTHING went like clock work. I could NOT be happier with my new my new Subaru or with Van Bortel Subaru. They are the BEST!!

I have owned 3 Chevy equinox and I like the way it looks and handles. It is a great family vehicle and very comfortable and safe. All 3 of my Equinox were the Premier class well worth the extra money and more features.

Service was great done in 45 minutes and on my way home no problem getting in fii ok r service the service manager was great will go back

Tou lê free ownership. Best car I’ve owned, literally. So much that we got a second one that my wife uses. Both Base (Select) trim. Very fast, reliable, quietest cabin ever. Will get a GT as soon as the lease ends.

Needed brake work on my 2020 Honda Fit. The West Herr Service and Parts team made the entire experience great! Will service my car here again!

I am very happy with my purchase. I already owned a 2018 CX-5 and it never gave me any problems so I had no qualms about purchasing another Mazda. I went with the CX-50 Turbo Premium Plus for the horsepower and the extra perks (i.e. automatic folding mirrors, and I like that the side mirrors also turn down to see the curb when parking, front AND rear cameras, panoramic sun/moonroof, speed display in windshield, heated and ventilated cooling seats, and a 12-speaker Bose Stereo system). I love the extra power of the Turbocharged engine that my CX-5 doesn't have. The things I don't care for: 1) the retractable cargo cover (a $250 addl charge) doesn't attack to the lift (like my CX-5 does. It's much more convenient if it's attached so there's no pulling it out each time you need to put something in the trunk; 2) I don't like that I have to turn off the automatic shut off of the engine at stops and that I have to turn it off every time I get in the car. I'd like there to be an option to turn it off indefinitely unless and until I want to turn it on; 3) I would also love it if the driver and front passenger seats raised a bit higher. I'm not short but I would feel more comfortable if the seat height lifted another couple of inches. Overall, I really love my car. The steering is tight and the ride is more comfortable than I expected, and the inside of the cab is quiet and the stereo is premium. The seats are attractive with the light colored stitching to accent the seats. Because of all the features in my model, I got a lot of bang for my buck as opposed to a more expensive car costing $20K more for all the same features with Mazda reliability as well as more reasonable/affordable maintenance costs. I had a BMW several years ago and, once out of warranty, the maintenance is ridiculously costly. Additionally, the service department at the dealership where I purchased my car is top notch and the transparency for maintenance is appreciated! In the last 7 years of owning a Mazda, I have never had a bad experience.

Fantastic new vehicle purchase experience from S.C. John Ellersick and team at West Herr - Canandaigua. No pressure sale, and the entire staff were extremely courteous and accommodating throughout the process. Communication was excellent from start to finish, and all questions were answered with expertise. I couldn't be happier with my new vehicle, and the great buying experience at West Herr.

I have a '22 Base. My wife and I love it. We needed a 4x4 when we move to a more rural state and although we're generally happy with the vehicle, we can't help roll our eyes of the number of recalls and reliability questions surrounding the model. Had I known about the difference in the 1.5L to 2L engines, I'd have opted for the 2L engines, but that's only available at the top trimmed Badlands. This is almost the perfect vehicle for a two person household who has a dog, likes to take day trips and it pretty good on fuel economy (32mpg over 15k miles). The interior is pretty cheap, however. I would recommend the vehicle, however, but only with the 2L engine and only with a warranty. There are just too many concerns with this vehicle to own it without a warranty

I was a bit late but they got my car right in. Quick service, very efficient. Recommended,

This review is for a 2.0 turbo AWD Equinox Premier that I bought new six years ago and put 95,000 miles on. Sadly, this 252 HP engine was discontinued shortly after I bought it. Only maintenance in its life were infrequent car washes, twelve oil changes, twelve tire rotations, four new tires at 66,000 miles, rear brakes at 72,000 miles, air and cabin filters replaced twice. I’m still on my original battery and original front brakes. It should be noted that I only use 5W-30 Mobil 1 oil and I change the oil myself religiously as the car tells me to, and rotate tires the same week. For disposal, I pour the oil back into the same container that it was purchased in, so I can say without a doubt that the car has never burned (or leaked) a single shot glass of oil in its entire life. I have never reset the odometer since the car left the factory, so I can say that it has averaged 26.2 miles per gallon over its life, terrific given the power that it has, though I will say that almost all of its miles are highway. That also explains why my mileage on my tires and brakes are so good. And I should add a comment on the auto stop/start that so many in here don’t seem to like. I love it.

The whole dealership made us feel welcome. We were looking to replace our Pacifica and Scott Thompson met us on the lot and convinced us the Pacifica Hybrid would work well for us. Stephen Riffle helped Scott through the process and then showed us all the features and WOW, what a vehicle. We love it! Thank you very much for helping us.

Bought a brand new 2022 Hyundai Tucson SEL Convenience in Sept 2021, owned it for 4 years now. With 45,000 miles, Ive had no major problems other than normal wear and tear, like brake pads, oil and tires. Very reliable, comfortable and affordable. If I were going to nitpick, I would prefer non leather steering wheel and gear shift. I keep them covered so they dont get worn out. Love this SUV!

I love the interior very comfortable seats very stylish exterior ,ride is good. My complain are those 19 inch Run flat tires are very loud . I will be replacing it with a regular tires probably a Perelli or Michellin tires. Brakes were service because it makes a tapping noise because it needs lubrication after 38000 miles .Over all This car is reliable . Just do regular maintainance and everything will be fine.

I love my Honda CRV! I have always driven Honda Accords, but when none were available, the sales rep recommended the Honda CRV. We took it for a test drive, and it handled very well. The seating is comfortable. The design of the interior and exterior of the CRV is excellent. Would definitely buy it again. Highly recommended!

Staff very professional, non pressuring, very easy to work with.

We bought it in 2023 just off lease as a CPO. It’s been a great vehicle. We love it would buy another one in a minute.

If you want a RAV4, get the plug-in hybrid. The larger electric motor delivers much better acceleration than the standard hybrid. The infotainment system is a bit erratic and it is sometimes necessary to fiddle with it to get the radio to play. The mechanical systems are top-notch, fit and finish are good, and the car is pleasurable to drive. Electric driving range is up to 45 miles, depending on outdoor temperature. The 120 volt charging works well, but takes up to 12 hours for a full charge. If your car does not sit that long, you will want a fast charger.

Jodi, Dave and Erica are a terrific Customer Service team that has worked together for many years. They are knowledgeable, trustworthy and responsive. No matter the situation with your car, they will explain the options and help you make the best decisions. We’ve been their customer for many years and they have earned their great reputation.

Ive owned an SEL Convenience from new. It has an incredible performance for a Hybrid. It has a quiet, has a fabulous tiptronic transmission (with paddle shifters) with an amazing sport mode. The thing is, that if you use too much right foot, your gas mileage goes down by about 10mpg ... but it does with any car, right ? If you drive smoothly and don't accelerate hard the gas mileage can go to over 40mpg ! At 55-65mph on level pavement, it gives great gas mileage .. but accelerating at traffic lights or going fast up gradients doesn't. Thats what happens with performance vs economy. This car is well built and has great space and grace. Those that criticize the gas mileage must be "pedal to the metal" people! The sound system and Apple/Android access is really good - better than many other car brands. The warranty is amazing and so is the service support network. I'm sad to be selling my SEL Convenience because I going abroad. I'll definitely get another one when i return.

I've never been crazy about a dealership, but I'm a huge fan of this one. A mechanic here was able to find a problem several other shops could not. He continues to take great care of my car. I can't say enough about the professionalism of the staff at the service desk. They're accurate, thorough and compassionate. Thank you!

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

No problem. I dropped the car off and left my cell phone number. I was notified when my car was done and picked it up a little later. A friend and I went out for lunch in the meantime. I was very satisfied.

I’ve owned a Sahara unlimited for 2 years then purchased a 2019 sport unlimited, hands down the two best cars I ever drove, they don’t exceed in any one category besides getting you where you need to be in style!! I’ve loved every minute of my jeep wrangler!!

I’ve had this SUV for 1 1/2 years. I love it! Is is fun and easy to drive. It is comfortable and has adequate space for 4 passengers. We sometimes haul 5, but the backseat gets tight for that. Mine is getting approximately 29 mpg on midgrade fuel. Love the pushbutton start, lane keep assist, blind spot monitor, controls on steering wheel, rear hatch open and shut buttons, hands free talk, and huge display screen. Toyota could do better with the door handle touch to lock and unlock. Mine don’t work as well as expected. It also has a very annoying ding to warn when the roads may be icy that we apparently cannot turn off. I gave 4 stars instead of 5 on performance due to acceleration rate. It makes big noise like it’s going somewhere, but doesn’t really accelerate exceptionally well. It also shifts oddly sometimes. I notice it mostly when you slow down, but don’t stop ( think yield sign). It will jerk pretty hard when you accelerate from low speed. Overall it is a great little SUV with many bells and whistles for it’s price point. It feels very safe and reliable.

Our sales person Matt was amazing! Answered all of our questions. He introduced us to everyone. Financing was quick and easy.

Excellent SUV for a mid-size used vehicle the comfort and the way it drives are great very roomy on the inside two thumbs 👍🏾👍🏾 okay KIA

I had a great experience with Summit Chevrolet in Auburn NY. I initially contacted Vincent Santoro who was very helpful,courteous, and blazing fast in his response to my inquiries. When I went to look at the 2011 Silverado I ended up purchasing I was further helped by Cody Ost who is one of the sales representatives. He was straightforward, very helpful, and no nonsense which was refreshing when it comes to car dealerships. There was no pressure or confusing sales tactics with these guys, just a fair deal on a nice vehicle, and I am very pleased. Thanks guys!

I have done several long trips, 2 cross-country trips and in town commuting. It is a smooth comfortable ride, easy layout for gauges and controls, roomy, holds tons of cargo, and has great fuel economy (I have gotten up to 38 mpg on the highway going 70mph). All of these were listed in the "bad"- and this has not been my experience. Furthermore, my dad was side-swiped hit and run on the 210 freeway at 80 mph in his equinox and it took it like a champ. It is an easy smooth ride, I feel safe. I strongly recommend this vehicle- really the best bang for the buck- you get way more than you pay for.

I worked with Vince and Randy. Both were terrific, they got back to me fast with quotes and answers, and tried to get me as many incentives as possible. I ended up leasing somewhere else, but that was ONLY due to a color we wanted. They were great to work with and very helpful and friendly.

Our 2021 Terrain SLT is really a nice auto. Gets great 30 MPG approximately, But, 0 to 60 is lacking horsepower. Great Little highway auto. Comfortable.....

In South Am scenario, despite newer and more expensive suvs like Jeep Compass and the new Corolla crossover, the “classic” Series (2004-2017) Hyundai Tucson still delivers! Roomy, quiet, reliable almost no maintenance and fun to drive compact SUV that you can park in a chic mall without shame or fight mud snow and irregular roads with confidence! Note: mine was purchased last year (2020) with original 60k miles and is a lovely bespoke and B4/NIJ IllA armoured unit so I don’t think in trading it but conserve with me perhaps with a green one or a different toy in the future..