Used full-size SUVs for sale near Castlewood, VA

it was a wonderful experience asi shopped i wasn't hounded about anything as i shopped

The only problems I’ve had were computer issues and battery problems. Hyundai took care of my concerns and replaced my battery and updated my computer. I have 30,000 miles on my car and I LOVE IT. I HIGHLY RECOMMEND HYUNDAI PALISADES to anyone looking for a luxury and a dependable car.

Rick Leonard and Justin were awesome and went above and beyond to make my purchase just right for my family. They looked at my car within a day and had it out fixed and running like it should. They even reassured me that everything was ok and answered every concern I had. My first loan fell through, but they made it right by getting me in a car that was comparable to what I had. They worked with me to make sure that I was happy. Thanks for going above and beyond to make me happy.

We drove two states over to McKenzie Buick GMC in Milton, FL to meet with Nick and make a purchase on our new Yukon Denali. Customer service was top notch. We were going for their 2019 Yukon Denali to replace a 2008 Tahoe LTZ. We are very pleased with the vehicle. The upgrades are wonderful. Love the cooling seats, the wifi, the HUD and even days after our purchase they have reached out to check on how we were and mailed us a small gift that meant so much. We will definitely use them again if they ever have what we’re looking for on a future purchase. - Brandon Howell 2019 Yukon Denali

Dana Newsome is an excellent salesman. She went above and beyond to make sure my Jeep Renegade was in top shape. She even bought batteries for my keyless entry out of her own pocket. Highly recommend

Just be aware that if you buy a white one that Hyundai had a problem with the paint just flaking off. On the roof of my car which is white, I have big strands and strips of paint coming off and the car only has 20,000 miles. They covered it under warranty for 10 years but it's just a hassle.

Zack was amazing! Help me out with out pushing me! Thank you, hope we can work out a deal

A couple of reasons I gave it a four rating is that the paint seems to peel at the least nick and one of the recalls gave me pause about the R&D of Infiniti.

The staff was very friendly and helpful. We received a great deal on the purchase of a new CRV. Heather took the time to help us set up vehicle settings and explained things related to our new car. I would recommend this dealership when purchasing a new Honda. Our new CRV is awesome also.

I've had this vehicle for 2 years and I love it. Such a smooth ride for a large SUV. Beautiful on the outside and inside. No mechanical issues whatsoever so far and i'm at 90k miles

The gas mileage is not good. My headlight went bad The mechanic says These cars are bad for the baluster going out. The wheels sounds squeaky.

They take the time to make sure everything is good with what you want. Nice people and the cars are nice as well! Great place to shop for a car!

I purchased to replace a 2017 Tahoe that I loved. Love this vehicle even more. Magnetic ride control, additional safety features the Tahoe did not have are great. Heated steering wheel a great feature. Heated AND cooled seats, will never be without again. Additional power of the Denali 6.2L vs. the 5.3L engine in the Tahoe is impressive. Bose sound system is outstanding.

Honest, approachable sales reps. Easy processs to buy a used car here. Happy with our experience here and would gladly recommend it.

I just recently purchased a 2024 Hyundai Palisade Calligraphy. I’ve had a Lincoln Aviator , Ford Explorer, Expedition, still have it and a Jeep Grand Cherokee , Tahoe . This Hyundai is so much more comfortable , handles great 👍🏻. It’s a beauty !

We had an enjoyable buying experience with our X3. Our Client Adviser Joe Gross was extremely professional and provided the space necessary to work through the decision-making process. He was prompt and courteous in all discussions and correspondence, and did a great job with the new car orientation. We are pleased with the entire Rick Hill team

The Yukon checked all of my needs, I have plenty of room for my children and my Great Danes. I enjoy driving the Yukon and how it handles, overall love this vehicle!

Mike Smith at CarMax was awesome very easy to deal with, very friendly, not pushy. He went out of his way to help us. I would recommend him to everyone needing to purchase a good used car.

My 2018 Traverse is large enough that I (6'2") can get into and out of it with no problem. If I put the 2nd row of seats down, I can stretch out with room to spare. Averaged 29mpg on a 1400 mile trip in Sept. Has more power and better mpg than my 2012 did. If I get another car, it will once again be a Traverse if it is still available.

The folks at the front desk of the repair shop are top notch good people. Very helpful, keep you well informed of what's going on with your vehicle. The personel in the shop are also top notch. They take good care of vehicle while it is being serviced. Highly recommend if you are having transportation issues.

can't complain I love it, already I told Andres by next years, I coming for the same model but 2022, ot is my best vehicle I have done for a while

The service team of Friendship Ford of Bristol are all very professional and knowledgeable. I was notified of a recall on my 2025 F-150 and whe I called for a service appointment they informed me of a second recall I knew nothing about. They got me right in and corrected the problems. I have have been buying my trucks from Friendship Ford of Bristol and having them serviced there since 2009. I really can't see myself going anywhere else.

Previous minivan owner we didn’t realize we had out grown our minivan till we realized the amount of space in our new truck. We have 4 active kids from 5-15 that are in multiple sports. We travel a fair amount both to the airport and on road trips. So our new vehicle needed to get all of us and luggage wherever we’re going. So far this is doing it.

I decided to go with the Chevy traverse and not the Chevy Tahoe.I own two Chevy Tahoe’s.And after the the problems we had with the engines and the traction control and stability control always popping on,I swear I would never buy another Tahoe.So we decided to go with the Chevy traverse and I was shocked at how much more room there was in the backseat compared to the Tahoe and right now so far so good

I traded my 2021 BMW M8 Competition. What a change! I love the fact that my RST is Dark Ash Grey with little hue of purple in direct sunlight. Absolutely stunning. Performance when needed, can haul whole family in comfort, amenities and useful space, nice not too flashy styling with 22" black rims, and most importantly, I can put regular unleaded at any gas station! Long way Chevrolet have come with Tahoe. Great improvement in reliability and styling. I prefer this over GMW Yukon or Cadillac Escalade.

Great bunch of kids - well, to me they are young. However - GA lost my title, then Nashville lost it so I still don't have a permanent car tag. That's been a harassment but I don't think it's on Car Max. I think some state workers are using COVID as an excuse to slack off.

My Tahoe: I love this vehicle, too big for my wife to park, but oh well. Just the other day we stopped at the grocery store, had an elderly gentleman say to us that is the most beautiful paint color he has ever seen. He loved the Tahoe. That makes you feel good inside that you made the right choice.

I love my Wagoneer L. It cost just over 70k, so it’s not super cheap. As soon as i pulled out of the dealership lot, that car was awesome. It felt like riding on a cloud. One thing I will say is the brakes are very high, so I initially thought the parking brake was on but it was not. When you tap against the brakes it slams kind of (not violently but noticeably) but you have to really push down to actually make it stop because it is such a heavy vehicle. The outside of the car is so nice. We got the Series II in black and it was very nice looking. But the inside was even nicer. There’s a huge touchscreen with tons of entertainment options and heated and ventilated seats and black leather. It may even be more comfortable than other cars I have been in like Mercedes and Range Rovers. There was chargers at every seat, lots of space in the back for luggage and other cargo, and power seats that folded down into the floor with the push of a button. Long story short, it’s amazing for the price.

Clean vehicle check in and accommodating waiting lounge. All around great service experience with much credit to the staff. Thanks!

I had an incident with Friendship Ford located in Bristol, TN. It was a long issue. However the General Manager Lance Dowdy contacted me and took care of my issue. He is a man of his word and he did exactly what he advised me he would do. I did write a scathing review previously but Lance has renewed my trust in Friendship Ford. If you have any issues with this dealership definitely ask to speak with Lance .

Best car I’ve ever owned , it checks of all the box’s , plus the hybrid gives you great gas mileage and surprisingly lots of power . I’m 6ft 3 and fit comfortably and find myself volunteering to drive . Great car

I have never had anything but wonderful service here, whether I decide to buy anything or to continue looking they always treat me with respect and are patient.

The prices are always way above what they should be😶.So that's why there was a 4 starwith pricing, but the interior I find the compartments hold dirt and capture things. Lots of cubbies. There is no way to clean out without deep cleaning other than that, the inter is fine with is looks. Electronics a little complicated. I have never seen a car with this color leather seats🤔.But they are growing on me☺️. Other than those things this car is absolutely perfect. Had a lot of zip to it with the 3.6 v6 engine. I love the way it drives. I love the way it maneuvers, and it's very classy looking