Used full-size SUVs for sale near Eatons Neck, NY

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

I just recently purchased a 2024 Hyundai Palisade Calligraphy. I’ve had a Lincoln Aviator , Ford Explorer, Expedition, still have it and a Jeep Grand Cherokee , Tahoe . This Hyundai is so much more comfortable , handles great 👍🏻. It’s a beauty !

i was happy with the service. Everyone was friendly and helpful the first I stopped in. They acted the same way when I came back and leased the car.

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

Victor was super nice and professional and patient. Knew much about the vehicle and its history and had maintenance documents ready to give me along with carfax. He also have the vehicle washed before my visit. He was very prepared. I did not buy on that day but I’m hoping to return should they agree to be flexible on their pricing. Seems like a well run dealership.

We drove two states over to McKenzie Buick GMC in Milton, FL to meet with Nick and make a purchase on our new Yukon Denali. Customer service was top notch. We were going for their 2019 Yukon Denali to replace a 2008 Tahoe LTZ. We are very pleased with the vehicle. The upgrades are wonderful. Love the cooling seats, the wifi, the HUD and even days after our purchase they have reached out to check on how we were and mailed us a small gift that meant so much. We will definitely use them again if they ever have what we’re looking for on a future purchase. - Brandon Howell 2019 Yukon Denali

We have been Leasing our vehicles from this dealership for the last 10 years with Bill as our salesman And sent family members to do business there.

The only problems I’ve had were computer issues and battery problems. Hyundai took care of my concerns and replaced my battery and updated my computer. I have 30,000 miles on my car and I LOVE IT. I HIGHLY RECOMMEND HYUNDAI PALISADES to anyone looking for a luxury and a dependable car.

best car so far Decent mileage on fuel 18.5 local driving have not been on any long trips Will install hitch soon Got hitch from E Trailer.com

I just want to say this is my 4 th Cadillac from Sarant. 2 CTS's, 1 ATS and now XT5. Thank you so much Mark Rosen Rosen for being a great salesperson and understanding my needs of a car. And Antonio general manager who has been patient and kind answering my questions. And Bill Baccio always got back to me for questions on the car as far as service. All the staff at Sarant makes you feel at home. Thank you Lori Zimmerman

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

Vehicle was sold before I was able to speak to a sales person. No problem! They were working on it before I inquired about it.

This is my 2nd VW. My 1st was a 02 passat I bought in 2013. It was the most reliable car I ever owned. It has 230000 miles and still runs great! This Atlas takes things to a whole different level. The look, performance and features are world-class! The only knock I would have is the mpg is average at best. Only 20mpg on average. But overall it is a great vehicle for the price. The SEL trim is fully loaded. Whatever feature you could imagine, it has it. I hope to enjoy this vehicle for years to come.

Atlantic always delivers top notch service to all its customers. As a loyal customer for the last 10 yrs they always treat their customers with respect and overall satisfaction!

So far a really nice SUV. I just feel like with the price on Escalades, they missed on the interior design. You can really get on the gas when driving but the takeoff is really heavy. It almost feels really slow. Not sure on the idle but not as smooth as I would like. But it looks great! This SUV is a head turner and will standout. Just don't be afraid to spend money if you need to. Luxury SUVs are like women. They need money and love. Give them that and they will be around for a while.

They are there to help. I had been searching for a Santafe that i like and not only did they get me it but their paperwork was a breeze. Make the right choice buy here

This is by far the best car I've ever owned. The steering is responsive. The engine is fairly quiet. It has very good "passing gear" ability. Its a three row suv with heated first through third row and ventilated first and second row. Adaptive and Smart cruise control as well as many more features. We'll worth the buy. Go with the Caligraphy trim.

Very helpful service from Petar and extreme transparency very truthful and genuine 👏 looking forward to purchasing from this dealership

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

Glen great salesman very helpful highly recommend.5 stars good selection of vehicles .come down get yourself a whip

I can tow 7700 pounds and haul 7 passengers. Sure the 3rd row seat is small, but so are kids, who would be riding back there anyway. Way better value than a Suburban- and does almost all the same things only better- if you need to tow something large, you have to consider this option. The interior finishings are truly German Luxury.

I bought a car from this dealer (land Rover), everything went well , the staff were friendly and helpful. Special thanks to antoine wilson , he was very professional , helpful and kind. Thank you

I just starting to learn and understand all the function of my new Land Range Rover HSE TD6 2017 I purchase it last month 2/18/2021

Dan is the nicest man with the best price.He helped me make best decision for my needs. He didn't push but guided me Thanks,much friend

I have owned over 10 different midsize SUVs from the Mazda, Blazer, Highlander, land cruiser, and others. I have found that the palisade is by far the best I have ever. Now, if I could just figure out all of the electronics available, I would be very very happy.

I leased a 2021 Hynudai Sonata SEL with Frances Estrada and she was a phenomenal help. She made my client experience with City World Hyundai a 10/10, she was professional, helpful, patient, and highly knowledgeable on the vehicles and its features, I recommend her for ALL sales, she definitely made me feel comfortable with the decision I made.

I’ve been a Honda man since 1984, but after comparing pretty much every 3 row SUV on the market, I went with the 2023 Palisade Calligraphy. It’s the most feature packed for your money and they are reliable. If your need a highway car, this is the one. Had it 10 months and have already been on 3 long distance trips. It rides smoothly, has plenty of power, is quieter than my old Honda Odyssey and is a joy to travel in. Don’t let some of the negative comments from people still living in 1986 dissuade you. I did plenty of research. This is a great vehicle. Most people with these types of vehicle never ever go off road, but if you do, maybe a Jeep is for you. If you want to pretend you are in a rally race, get a Porsche truck. I have my Honda S2000 for that. But if you want a great SUV that can actually carry people on all 3 rows in comfort, the Palisade is the one. The lane keep, smart cruise control, auto high beam, auto wipers, massaging drivers seat and other goodies lets you drive in comfort for hours. Every model comes standard with a 12.3” infotainment screen, navigation, apple car play and a host of stuff. You don’t have to move up a model for all that. 3 years free maintenance is great, along with the longest warranty in the business. You also hear a lot of negative stuff about the dealerships. I went online on Sunday evening before the forth of July and got an appointment for the next day, July 3rd. I dropped it off expecting a long wait. In less than 2 hours, I got a call that I was ready to go. Oil change, tire rotation, safety check and a recall on windshield wiper blades all done. Research the dealer for any brand you buy. I passed 3 closer dealers and so far I’m happy with them, too. Talk to people that actually own the Palisade. I have never talked to an owner that didn’t just love their Palisade. They are in high demand, so resell value is not a problem right now. They can be hard to find in the model you want. I got the Calligraphy because I wanted all the goodies, but the best value is probably the SEL with the Premium Package. You get a lot of stuff for your money and it’s available as a 8 passenger, if that’s what you need. The only negatives I can think of is the mirrors are not power retractable and Apple CarPlay is not wireless. I hoping for a wireless update for the Apple CarPlay in the future.

Janice is an extraordinary Customer Service representative. She reviews my Lincoln Town Car's service history and recommends the best possible solutions for safety and longevity on the road. Darren is also extremely helpful and provides his assistance.

Negative: somuch cabin noise with all windows closed sounds like window open (75-85 decibels). Can feel and hear every little bump especially on rough road. Noise rear of car found out recall for shock bracket problem ended replacing both shocks and all shock brackets and told this will have to be done again when Hyundai comes out with new recall. Positive: very big and comfortable cooled ventilated seats. Nice instrument panel easy to use and see. Nice ride other than mentioned above. A/C real cool works great in 100 plus degrees outside. Excellent camera parking featured front and rear plus 360 degree view. Excellent sound system. Electric third row up/down feature helpful. Second row captain seats heated, cooled and separate AC controls.

Staff helpful, courteous and NOT pushy. Gave me a good deal on a lease. Chose my vehicle in the morning and picked it up later in the afternoon. Couldn’t have been easier!

I have had the car for almost three months. I used it when my son’s family and others visited so I often used every seat. I have a Limited Trim with a tow hitch. I got the car for visiting family and also to be able to tow a small to medium sized camper. I have owned many Mercedes, BMW’s, Mini’s and other brands and this is the most luxurious. It is as good or better than the German cars on equipment and comfort, just not as fast. Ventilated seats, three rows of power and heated seats and all the tech you can want, which I love. My favorite is the amazing lane keep assist which practically drives the car by itself and the 360 camera for parking and not hitting things. Try to price a Mercedes or BMW 3-row with the same features and you will be at least $85-90k if not more. You could buy his and hers Palisades for the same money, the Calligraphy even has the massage seats. The car is quiet, smooth and absolutely gorgeous interior. I can afford most any car I want and I personally love the value proposition of this car and the low maintenance costs. The car plays a musical tune every time you close the door like a welcome. All my camping gear fits into the back with room to spare (and third row down). The only quirk is the rain sensing wipers do not seem too sensitive. I don’t mind no wireless Car Play as a plugged in phone stays charged. Once I tow with it I will write another review but if you want this feature know it comes with a hitch, ball, prewired with the wire kit for trailer brakes and a tow mode! That’s pretty cool. Full sized spare, too. If you want luxury, space, lots of seats and good towing capacity run and get one. You don’t need to shop the competition unless it’s the Telluride. I got a great year end deal on mine, too. Hyundai is improving its vehicles every single year. I have had three now (Kona, Tucson and Palisade) and they have all been great. Oh, I have gotten up to 26mpg on the highway but most the time my mileage is exactly like the ratings. As low as teens in the city doing errands. Not bad for a two ton car.

Very Quick and smooth process. Sale agent victor was really nice. Would definitely do business with them again! Thank you again!

I have had my Altas for over 4 years and I keep on falling in love with it each and very day. Extremely comfortable space and overall a perfect size SUV for a family of 5. We have had and continue to have amazing long road trips with this beauty and we will carry the memories we continue to make in our heart for the rest of our lives.

Just be aware that if you buy a white one that Hyundai had a problem with the paint just flaking off. On the roof of my car which is white, I have big strands and strips of paint coming off and the car only has 20,000 miles. They covered it under warranty for 10 years but it's just a hassle.

I visited on the second day being opened and had a great experience in buying a 2022 Explorer and trading in a 2016. It was seamless. Had an issue with the new car that turned out to be a factory defect that they had Ford correct. All good. I’ll be back.

Great vehicle with room for seven and plenty of cargo space. A great motorhome TOAD thru model year 2017. Powerful V-6 engine and smooth shifting transmission.

CAME FOR A SCHEDULED OIL CHANGE AND AND CHECK UP. REVEALED I NEEDED A TIRES AND BRAKES. WORK WAS COMPLETED IN A PROFESSIONAL MANNER. CAR WAS WASHED AND CLEANED BEFORE PICKUP. VERY SATISFIED WITH MY EXPERIENCE.

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it