Used SUVs for sale near Hillcrest, IL

We had worked with Justin Reid in the past when purchasing a vehicle and were so pleased that we called him again for another one. Despite all the covid restrictions, our experience was great and we were extremely pleased with the way he handled our transaction. Business manager Jim Schaffer also made all the paperwork that is necessary go quickly and smoothly. We will definitely recommend this dealership to our friends.

After enjoying a 2006 Honda Pilot for over 200K miles it came time to try something different although the Pilot was still performing flawlessly. Competition was fierce with Lexus, KIA, Volvo, and others offering compelling alternatives. But in the end customer loyalty won out. The ACURA MDX has proven to be an outstanding choice offering comfort, reliability, and an absolute pleasure to drive. Also of importance the technology interface feels intuitive with a very shallow learning curve. Highly recommend.

Excellent customer service, Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service

We purchased a used Truck from Michael Molina (Jude). We were very happy working with Jude and this experience was a great one. Would recommend that you contact Jude if you are interested in buying from Napleton Autowerks Loves Park.

6cyl has good power and acceleration. Sun roof motor failed on me even though I barely used it. Costly to replace. Oil pressure switch failed on me. About a $30 part but $1400 to replace because it’s difficult and time consuming to replace. Third seat not really usable but I only needed the space for hauling. Overall a decent vehicle.

Very friendly and professional staff. Facility is very clean & organized. They where very helpful in answering my questions and giving me the best deal for my car. They where very easygoing when I negotiated my out-the-door price. It was really nice to get to know my salesperson [Mathew Turczyn] on a more personal level; his outgoing, friendly, and courteous personality was really a major bonus to my car shopping experience. I would highly recommend shopping at Napleton Autowerks for anyone looking for a car & a nice car dealership experience. +Added bonus they has FREE pop & snacks for you as well.

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

Purchased a used car from Napletons last month. The salesman Mike Gonzalez initially created a positive buying experience for us and didn’t pressure us as some other local dealers were. This was much appreciated.The car was delivered to us in an unfavorable condition due to a miscommunication. Napletons had made an effort to get the car to us promptly and as a result a full detail wasn’t performed. The dealership contacted us an had us bring the car back in for a full detail and went above and beyond to rectify our dissatisfaction. They did a great job removing stains and odors that existed from the previous owner. Their efforts were noticed and appreciated. Sometimes it’s the little things that matter and make the biggest difference with customer service.

We own two XT 5’s 2017 AWD and 2018 FWD. I can not recommend these vehicles more highly. Eight years with the 2017 and no major issues at all. Regular oil changes and have been diligent with manufacturing recommended services. The vehicle is comfortable, reliable and I am keeping it to the end. 78,500 miles by the way. The 2018 is 6 months old with me. I purchased it with 18,000 miles. Just finished having all fluids flushed, plugs changed out and some high quality tires on it, and look for to owning it for the long haul. I am very impressed with these vehicles. They feel solid in inclimate weather, handle exceptionally well and the fit and feel are top notch!

Been looking on line for next vehicle for over 2 years. An accident forced me to finally act. Subaru has a great reputation. I bought a Forester. The hight of the seat was important as I get older. Just slide in, no ups or crawling down. I wanted a vehicle that provided some utility and great gas mileage. The Forester had it all. I inquired on a special order times and was told 9 to 12 weeks. Told Patrick exactly what I wanted. Then I had the accident. A few days later Patrick called and told me a Forester with my description was being built and would be available in 2 to 3 weeks. All I had to do is come in and put $1,000 down and they would put my name on it. All went like clock works. Very satisfied with the purchase at Napleton Subaru. Car drives like a dream. More electronics than I could imagine.

I’ve had my 2019 Buick Envision since January of this year (2023). We were traveling from GA to MS today and for the first time ever after hitting a bump two different times (a couple hours apart) our vehicle started vibrating and shaking terribly. Very concerning.

My daughter and I were traveling from WI to Iowa, when about 15 miles from the dealership, my check engine light came on. I went directly to the dealership. Without an appointment, they were able to get me in, figure out the problem, fix it and get us on our way. I was so grateful that we weren't turned away and that they made time in their schedule to fit us in! They kept me informed the entire time and sent us on our way 3 hours later. Very grateful and appreciative!!!

I have owned 4 outback's. I was tboned by a F150 ford truck going at least 55 mph and walked away. Safe comfortable cars. My new Outback Wilderness is the most comfortable of all I have owned. My Touring 2021 Outback was close to being as comfortable

I needed a new vehicle and had decided to upgrade from my previous cars. A Cadillac was on my short list, so we started with Napleton Cadillac in Rockford. As we were looking at the cars, we were greeted by Alex, who brought us into the showroom to chat so he could find out more about us and what we were looking for. We took a beautiful new XT5 out for a test drive, and then went back in to chat more and get more information. I told Alex that I was just beginning my search, and he very nicely asked if he could give me a card, which of course, I took. Over the weekend he emailed me to explain current offers and rebates. After looking at a few other brands, I decided on an XT5, so we went in the following week to further discuss a purchase and look at a few new and preowned cars. Alex took the time to explain the specs on each one, making sure that I understood what each car had to offer. He wanted to make sure that I would be happy with the model I chose. Buying a car is a long process, but the Napleton showroom is very comfortable, and the fresh coffee and snacks kept us going! By the time we finished with the purchase, night had fallen and I wasn't comfortable driving a new car in the dark. Alex offered to have it delivered the next day. My beautiful new XT5 arrived the next morning at the appointed hour, freshly washed and detailed. Alex stayed to help us set up our Onstar service and get acquainted with my car. The overall service was simply impeccable. From the beginning to the end, I never felt any pressure, and everyone at Napleton made us feel very important and welcome. I am very happy that I chose to shop locally and that I chose this dealership. I want to thank Alex for making the whole process easy and pleasant. Five Stars!

Other than battery replacement , car has been amazing ! 1 exception cup holders are located too far aft and require driver to look down to locate cup without removing eyes from road ! This issue has been partially addressed in later years by offsetting passengers holder slightly forward of drivers, but still awkward position ! both should be more forward nearer to dash !

Two representatives from the dealership were quick to respond and were willing to help in any way they could.

Have driven just over 20,000 miles so far. No issues. Drive between Clearwater and Gainesville regularly plus a couple other family trips and daily around town. Averages about 27 mpg at 75, quiet and pleasant ride. Trips were nice with good visibility front and back and plenty of room for stuff. Highly recommend.

We have always had an excellcant experince with Wheels by RT! They the best quality used cars in the area for best price. We have purchased cars with them for over 15 years.

My Sorrento has nice styling...is comfortable..get good gas mileage which in this Era is important...love how it is equipped with navigation, heated seats,fold down third seats. This size is perfect for my wife and I and extra room for picking up guests at the airport or bringing groceries home. I would have liked a little more power for getting up to speed in traffic and getting on the highway. All in all I'm very happy with this SUV

My wife and I recently purchased a new car for her at Kunes of Belvidere. I am in sales and I have purchased many cars over the years. I’m not easily impressed but, I have to say, “Mo” Owaynat the general sales manager and numbers guy went over and above to get a deal done for me and my wife. On top of being a really nice guy, he worked hard to get a deal done that fit our needs and I felt the whole time like he was working as much for me as he was working for the dealership. He is a good human being. Go talk to him and you’ll see what I mean. And our experience with our sales person, Robert “Brinck” Brinckerhoff was fantastic. Being in sales, I very much appreciated his congeniality, low pressure approach, and his customer centric interaction. I felt like I made a friend. If you’re in the market for a car, go see “Brinck

Driving over a year now, comfortable ride. Many features on the Black Edition. Automatic headlights, wipers, panoramic roof, heated seats, wiper defroster, heat/ AC works very well. Car has standard headlight washer...long hold or after so many windshield washings... just a few. Only drawback! The integrated navigation..used TOMTOM that is very poor feature. Unable to have an update. Map has trouble accurately find places...if local destination..gives location sometimes in other places or even states.

I went to work one morning and didn’t realize I had a flat until I had other employees asking what my vehicle looked like. Once I confirmed it was unfortunately mine, I reached out to Ken Nelson who was able to pick up my vehicle at my work, put my spare on, take it to their shop, fix my tire (plugged and not replaced!), return my vehicle to my work and sent me an invoice to pay after I got off work. It was like it never even happened and they took care of all the hassle for me! Could have been a really bad day trying to figure that all out after a 13 hour shift. They have amazing customer service! And I didn’t even have to get a new tire! 10/10 recommend!

I really like it. I have the Prestige package. Some disappointments however. When turning from a slow speed or stop there is often a lag or bucking. So I need to be careful especially when pulling into traffic. It is annoying for 85k vehicle. Also had it with my 2018. Figured it would be fixed by now. Common Audi issue I have read. Limited interior storage space. Voice navigation command is iffy so I use Waze. MPG is less than my 18 model. Same 3.0. It gets better in Dynamic mode. Otherwise I love driving it. Style is nice and gets a lot of comments. Interior comfort is fine with a nice sense of control. I think I would buy another one but not if they don't fix the lag. I feel it could be a safety negative. Electronics are abundant. Takes some time to get used to them all. Probably I don't even use them all. I pull out manual off and on and still discovering things after a year. Overall though I really enjoy driving it.

Great experience with Schimmer! Erin Lauer was quick to respond to my requests, every time! Will definitely consider them for my next purchase.

I have enjoyed my vehicle. It is comfortable and drives very well. I like the color also. It is very roomy, takes off fast and the safety features are very beneficial.

I have purchased several cars from Wheels. They have amazing customer service, they make sure it is the right car for you, and they follow up to make sure everything is perfect. HIghly, highly recommend this dealership.

Excellent service from Raul Ibarra sells man made us feel very comfortable. Highly recommend him does not make you waste time going back and forth to get a lower deal he goes straight to the deal.

Gavin was amazing. He knew what I was looking for in a vehicle and didn?t stop looking until he found the best vehicle for me. This is the second time I have worked with Gavin when buying a vehicle and I highly recommend him. He will always be my go to salesman when I am looking to purchase a vehicle!

The Yukon checked all of my needs, I have plenty of room for my children and my Great Danes. I enjoy driving the Yukon and how it handles, overall love this vehicle!

This was my third vehicle purchased from Ken Nelson. The price was fair, the procedure went well, everyone was polite and professional. The sales rep, Chris Morgan, spent several months looking for a vehicle that would fit my needs. With his patience, one was found. I highly recommend Chris to anyone looking for a new or used vehicle. He did a great job finding mine. I'm happy with the purchase and driving the vehicle is quite an experience with all the new technology on it.

Runs smooth. Very comfortable. Always loved the Jeep brand so this was a natural upgrade. Love the options too. The adaptive cruise control is amazing.

My initial review is posted at the bottom. I have changed my rating from do not buy, to good. It appears that KUNES Sycamore has recently hired a very competent Jerome Witt who, albeit after 6 months resolved my issue within a couple of days. If you have an issue with KUNES, I highly recommend contacting Jerome. Below my original Issue: If I can stop just one person from buying a vehicle from November 5, 2022 By pljo on DealerRater If I can stop just one person from buying a vehicle from this non-responsive dealership, I consider my efforts a success. I purchased a 2009 Mercedes SL550 (48,00miles) from this stealership and added a "Bumper to Bumper aftermarket warranty" which I paid for separately from the car through Kunes. After 3 weeks (1,500mls) the car developed an issue with a suspension damper. Kunes quoted a $1,500+ repair charge and of course it was not covered by the "Bumper to Bumper warranty". Multiple emails to Eddie Boliaux (GM) has proven to be futile. Please think twice before dealing with these people, especially if they try to sell you a useless aftermarket warranty. Kunes is just not worth the visit, or business. :( Rating breakdown (out of 5): Customer service 1.0 Buying process — Quality of repair — Overall facilities — Overall experience 1.0 Does not recommend this dealer

It is a great car, my uncle drove it in the west hamptons in New York to the beach. Very fun when the roof is not there.

excellent service Joe worked with my third party warranty company to get the repairs covered i really appreciated all he did for us i am very gratefully for all of the employees hard work.

The salesman worked with me thru text messages and answered all my questions. I was apprived fir a loan quickly thru their finance dept. The salesman picked me up and drove me to dealership. I was abke to drive the vehicle then. The finance gentleman was very thorough and efficient. The experience was all very positive and I would recommend buying from this dealership.

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat