Used mid-size SUVs for sale near Gates Mills, OH

Dave was our salesman and he was amazing. So friendly and easy to talk to. He understood our needs and worked very hard to help us find the right fit. He was very knowledgeable about the vehicles, but if he did not know something, he spent some time to figure it out and showed us the next time we returned. We wanted to use our own credit union for financing to get the best interest rate possible. We felt a little pressure by the manager to try to use the finance companies through the dealership, even to the point that the finance guy was brought out to speak to us. We politely listened to what he had to say and declined his offer. When we came back to purchase the vehicle and had to sit down with him to complete the paperwork, he seemed a little put off and would not make eye contact with us. It felt like he was pouting because we did not allow him to try to get our car financed. Seems to me that should be something that he could shrug off a little easier than he did.

Very happy with our purchase! It's got lots of power & very comfortable. With 2nd row folded down we can get 24 bags of groceries in it. Seats are comfortable & my husband who's 6'6" has plenty of leg room. Now I understand why I see so many Kias on the road!!! It's a joy to drive!

Overall great experience. The mechanic even worked into his lunch to get my repairs done quickly. My service coordinator was excellent and really kept me in the loop with everything.

Best vehicle I have ever owned. Dependable, safe, comfortable ride, great fit & finish and responsive and overall excellent quality. No problems in 48,000 miles.

Luke went above and beyond to make my car buying experience great. I will be contacting Klaben Ford and Luke for my next car purchase.

Got a '22 Touring XT. I knew the base engine was pathetic so I wanted the turbo. Gladly sacrifice some MPG for way more power. They shouldn't even offer the base engine on this car. Anyway, after 44k miles it's running like a champ. Absolutely no issues with the electronics (a few minor glitches here and there but nothing to take to the dealer for), CVT is fine, engine is fine, the AWD is second to none! Plowed right through a 15" blizzard through Kansas City like it was nothing. My biggest gripe are the squeaks and rattles. Highly annoying. My '17 Chevy Colorado with 64k miles is tighter and quieter. Cargo space is top notch, I have a bad back so getting in and out of a taller vehicle is much easier. But there is just too much tech and driver assistance, Subaru needs to tone it down a little. I still prefer to actually DRIVE my car, not have the car drive me. Overall I'm still happy with it.

They kept us up to date on repairs and explained to us what was needed and why. They go over the cost of everything and let you know what you can push back instead of trying to push more services on you. Waiting room was comfortable. Restrooms were clean. Checkout was easy.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

Logunn was really friendly and answered all the question we had. Great work and keep it up

I have owned or leased about 12 new Hyundais and about 40 new cars in my lifetime. As I am getting on in years and don’t drive that much I think this will be the last car I will own. That said, I am more satisfied with this car than I have ever owned. The only thing that I am not happy with is the push button transmission. I much prefer the conventional shift lever. If something should happen to this car, I would replace it with another exactly like this one. A niggling point is the placement of the charging pad. It is easy to lose something down there but can be retrieved with a shop vac. No big deal.

Matt Martin is an amazing person and car salesman. This is the second car I’ve bought from him and I will follow him where ever he works.

I truly can not say enough good things about my new 2022 Volvo XC90 T6. I have admired the Volvo SUVs from afar as a minivan mom for 15 years and this was my year to make the move. No turning back; it is sporty, classy, comfortable, safe, I could go on forever. Classic black and dark brown interior. The info center takes a bit to get used to and it seems like there are features everywhere so definitely just hop on you tube to figure them all out at your own pace because the sales person will tell you, but no way you can get them all down. One of my ultimate favorites are the rotating fog lights. As you turn the lights turn with your vehicle. Lane assist is not for me; I've been driving too long to have it as it seems overbearing. 360 camera and all of the warnings are great though because you never know who is barreling down through the parking lot. Narrowed it to the 2023 Honda Pilot and 2022 MDX Technology; got tired of waiting on the Pilot and frankly it was a bit too big and the MDX just didn't have the sporty look I wanted. I feel like with the Volvo I got it all!

5 stars for Renee upgraded my LGm jeep to a 24 Red Equinox 19k miles Found her on fb

I've owned about 20 new vehicles and sold cars for 22 years, did a ton on research and ended up with the Caligraphy, it gives you so many features I wanted for a reasonable price. The engine is great and has plenty of power, great stereo, great highway cruiser as well. I have 32k miles, Hyundai has covered all my maintenance, and no warranty claims so far. Great Value! I have normally owned Toyota and Honda but wanted some features they either didn't have or I would have had to go to Lexus or Acura and pay way more for what I wanted.

I purchased a used Genesis GV70 Electrified and worked with Michael Baldwin. I knew the car I wanted and Michael was easy to work with. He let me check the car out at my own pace and didn't try to hype it. I contacted Michael over a week after the sale inquiring about title and he quickly got me the information. My experience with Michael has been fantastic. The only complaint I have is about the dealership adding a $695 fee for some cheesey paint and interior treatment that are either non existent or the most inferior products ever. I washed the car after getting home from a 2 day road trip and there is no hydrophobic property at all, no feel of a smoothness that one would expect if a paint treatment was actually applied. I have experience with numerous paint protection treatments and ceramic coatings and this was not worth $95 much less the ridiculous $695. For that money I expect to get something, go get a bottle of DIY Detail Quick Beads so there is at least an appearance of something useful on the paint.

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

Shout outs r due when u meet someone that goes up and beyond ur expectations, that does not just they job but moves to make a customer happy in every form possible. I believe in reviews that share the good and bad and let others find help! With this being said I want to say Brooke Norman thank you!!!! I watch her run (literally) to make sure my request was getting done as I was throwing them at her. I texted call and push and not once did she not respond with out a smile and a vibrant attitude each time. I want to say thank you very much I appreciate all ur work to please me and that's what means the most in sells knowing Ull never see them and knowing the car was sold u still did ur thing. My bad part is yes it took a while inside for me but again I was asking for a lot and besides the car smoke smell that I'm treating today. I can't say there wasn't no negative side. Shout out to Emily and the guys up in the box that worked over 2 hours to make sure that I was leaving happy and got what I asked for. Nothing is perfect but good customer service and feeling heard and understood will go a long way. THANK YOU BROOKE!!!!!! 😊

This is my First time ever buying a Hyundai I sold a Acura RDX and purchased the Hyundai Santa Fe. I have no complaints. My Acura had everything in it and so do my Santa Fe. The difference is my Santa Fe is very comfortable and I really love it. As of now I have no complaints.

Very helpful and user friendly staff was excellent and vehicle selection on computer was easy and plenty of cars to choose from before visiting the dealer in order to purchase my next SUV. Hopefully by December

Runs smooth. Very comfortable. Always loved the Jeep brand so this was a natural upgrade. Love the options too. The adaptive cruise control is amazing.

They followed up nicely but they were not pests or pushy. Very respectful and considerate!

I’ve owned a 2022 Toyota 4Runner sr5 for around 2 years now and the whole time I’ve put that thing through basically xxxx, and it has never ever broken, or had anything wrong with it, it may not be considered a truck to some but it sure has driven better than any truck I’ve ever driven, the 4Runner is a beast

Working with Michael Baldwin at Ron Marhofer Hyundai made getting into my 2024 Kia Sorento genuinely smooth. His professionalism stood out from the moment the process began. Every step was explained clearly, handled efficiently, and kept as simple as a new-car purchase can realistically be. Michael ensured that everything moved at a comfortable pace—no pressure, no confusion, just straightforward guidance. What set the experience apart was his follow-up: 48 hours after driving off the lot, he reached out to make sure we were still happy with the vehicle and didn’t need anything else. If someone is looking for a salesperson who is knowledgeable, attentive, and committed to a positive buying experience, Michael Baldwin is an excellent choice.

When shopping for our Santa Fe, we looked at many different models brands and sizes some smaller some larger and felt very comfortable with the size of this vehicle. The interior is beautiful and lacks the big TV screen that many of the SUVs have that I didn’t care for. After driving it, I was impressed with its cornering handling breaking an overall driving position. I now have 15,000 miles on it and I’m totally impressed with its comfort and all of the safety features. Some of the smaller SUVs we drove were noisy, and I felt every bump on the road, some of the larger SUVs were just too big. I was impressed with how quiet this car was and how it smoothed out lot of the rough roads that we have here in California. We have the SEL model with a 2.5 L turbo charged engine that has plenty of power and decent fuel economy. I get over 30 miles per gallon on the highway and 25 miles per gallon in town. This is an amazing vehicle that drove nicer both in town and freeway than many other SUVs costing thousand more.

I bought my fourth car from Spitzer last week and wanted to say how much I love this dealership. I never feel pressured to make a purchase, and I always receive great service. Thanks, George!

My 2019 sorento has been a strong performer with no problems at all. Spacious, comfortable and very dependable. Very happy with this SUV Engine is strong, excellent value

Mo was incredibly helpful and efficient. I was treated with respect. I will buy from here again.

We’ve put 85,000 miles on our Santa Fe, including a trip from Maryland to Idaho and Utah, and have consistently been happy happy with it. It’s needed no work/repairs, other than routine maintenance.

I highly recommend Brandon Bowen for your dealer! He's awesome! I've purchased 3 brand new cars from him and every single time with been great! Professional and nice. He got me the vehicle I wanted and I'm very happy with my purchase! Thank you Brandon.

I was very disappointed to discover that after paying the exorbitant markup of almost $10,000.00, that there is no power button in the car or on the key fob to open the rear hatch. I was also shocked that the front passenger seat does not have power controls, you have to reach under the seat to manually pull it forward or back. While I understand the safety feature to not accidentally lock a child in the car, I was unable to lock my car while trying to sleep in the back while camping. I'm hoping this won't be an issue in the future, but I had to have an alignment after only 12,000 miles and since I'm the only driver, I can assure you that I've never hit a pot hole or anything else that should have caused this. I do find the car comfortable to ride in and I like the safety features that alert you when trying to change lanes or if an object is behind you.

Kelly Buchner kept me up to date on on repairs and even got me a ride home, when a part delivery was delayed.

Very comfortable, very solid feeling, love my Santa Fe PHEV, around town get about 88 mp gallon, often much more. Some controls confusing, especially heat/AC; buttons and dials would be better than touch screen. Would like forward drive gear button to be in front with rear behind, a safety issue.

Very helpful and low pressure. We got a great deal and everyone was nice and walked us through. We are a cash buyer and everyone treated us great.

Our 2022 X5 was a beautiful car to us. Unfortunately it didn't work for us as my wife is handicapped and found it difficult to get in and out of - it's higher than one would expect and came to realize the seats are more inboard than other cars that are direct competitors. The 3 inch door sill was almost like a running board and contributed to her struggles. Even though we had the multi-contour seats, we found the lower cushion seat side bolsters too firm for any drive more than an hour. The seat back was fine. While driving around town and 2 lanes was great, it didn't track as well on the highway as one would expect, even after an alignment (it was off at delivery). Our old Volvos were much better in that regard. The positives include the exterior and interior design/layout, the quality, ride, handling and power. It also still has a few buttons, albeit a bit small when driving. The headlights were awesome and the gas mileage was better than expected, 21 around town and 28+ on the highway. Our situation is unique, and after 7 months we sold the car to a tall, able bodied couple.

My boyfriend and I had an appointment with Zack Johnson at 11am today and we arrived early and was met by Zack. We proceeded to have a seat at his desk and advised what vehicle we were interested in 2022 Hyundai Tuscon SEL. Zack was very knowledgeable, respectful and courteous. He took the time to answer all of our questions, never rushed us and worked with us to get the payment to work within our budget. We had the best time in this dealership, not stressed and everything worked out and we left with our new car. Thank you for all you have done for us. Theresa and Jeff

My Sorrento has nice styling...is comfortable..get good gas mileage which in this Era is important...love how it is equipped with navigation, heated seats,fold down third seats. This size is perfect for my wife and I and extra room for picking up guests at the airport or bringing groceries home. I would have liked a little more power for getting up to speed in traffic and getting on the highway. All in all I'm very happy with this SUV

Bought from out of state. Found exactly what my wife wanted, perfect for fitting multiple car seats for our grandkids, now we have 4! Matt contacted me right away, my wife and I did everything online, Tony was a great sales person when we went to pick up the new vehicle! Everybody at dealership was friendly and courteous! Even met a lady from Cleveland who followed her salesperson to Preston Kia! I highly recommend this Dealership to everybody looking for a GREAT and RELIABLE vehicle. My wife and I will definetly be driving the hour and a half to go back! The owner and his son both came out and introduced themselves to us! Great, Great, experience!

We are in our 70's and wanted a car that had blind spot protection with great window visability, a good sized GPS map, keyless entry, and good fuel economy. Also, it has good space in trunk with fold down rear seats. At 51,000 miles we have had no issues.

My horn wasn't working and my seats and they were covered under warranty.. they fixed the horn and ordered the part for the seats and I was very satisfied

Performance is not what I expected though. But everything else is very nice and smooth ride. I would buy again until the day I die.