Used mid-size SUVs for sale near Orchard Park, NY

Friendly and efficient service! They even found a problem that was covered under warranty and sent me to a Mazda dealer to have it taken care of rather than fixing it and charging me for it.

This is my first Jeep I have ever owned. I always liked the looks of the Grand Cherokee. I’m happy with the vehicle. No complaints except it does like to drink gasoline. My previous 4 vehicles were all 8 cylinder full size pickup trucks. The Jeep being a 6 cylinder eats more gas. The Other than that, I’m very happy with my purchase of my 2022 Jeep Grand Cherokee. Good looks, drives well, comfortable and safe.

I brought my car in for brake work. They explained what was going on- they got most of it covered by my warranty. Frank kept me informed throughout the process. They even put me in a loaner.

I think for the most part, I like my car. I have had a couple issues, one of them is probably not the cars fault, (but seeing other people have the same issue, it makes me wonder) I now have 50k miles on it and in that time I have only had to replace the battery and tires, to be expected on a 6 year old car. (and windshield) The windshield is the questionable item. It seemed to crack out of nowhere and I thought I must have gotten a small rock chip while driving down the highway and just didn't see it until it started to crack. So I replaced it at a cost of almost $1000. However, I am on an Outback form and it seems to be a common complaint with outback owners of this year, having the windshield crack out of nowhere. Could it be the frame design? Maybe, but it does seem suspicious that others have had the same issue. One other problem I have had is if I let my car sit unused for like 5 days, the battery goes completely dead. There seems to be a parasitic drain somewhere on the car. It doesn't happen if I drive it every day, but if it sits for about 5 days unused, the battery goes completely dead. I have read it has something to do with the DCS system in the car, but you have to pay the dealer a diagnostic fee to verify. I drive it enough I have not gotten it checked, but next time I am at the dealer I am going to ask them about it.

Great experience, gave them a price range and they were able to meet it! Ema was fantastic and able to answer all my questions.

I really like it. I have the Prestige package. Some disappointments however. When turning from a slow speed or stop there is often a lag or bucking. So I need to be careful especially when pulling into traffic. It is annoying for 85k vehicle. Also had it with my 2018. Figured it would be fixed by now. Common Audi issue I have read. Limited interior storage space. Voice navigation command is iffy so I use Waze. MPG is less than my 18 model. Same 3.0. It gets better in Dynamic mode. Otherwise I love driving it. Style is nice and gets a lot of comments. Interior comfort is fine with a nice sense of control. I think I would buy another one but not if they don't fix the lag. I feel it could be a safety negative. Electronics are abundant. Takes some time to get used to them all. Probably I don't even use them all. I pull out manual off and on and still discovering things after a year. Overall though I really enjoy driving it.

I recently purchased a late-model used car from Basil Toyota that I found while shopping online. I live in Rochester and liked the car enough to make the drive out to Lockport to check it out, along with my wife and mother-in-law. We were greeted by Rob Fraiser upon entering the showroom. Immediately, we were made to feel at home and at ease. He was straightforward and personable. I never felt any buying pressure, and he stressed that he wanted me to feel comfortable with the possible purchase. Questions were answered directly and honestly. When I inquired why this car was being offered with so little mileage, and the answer was in question, Rob immediately left to acquire an answer from his service manager. A test drive was set up, and not knowing the Lockport area, Rob suggested a route to take that would give me a 20-minute drive at different speeds and traffic situations to get 'a feel' of the car. A deposit was put down, and we met the following Saturday to complete the sale and take delivery. It was a very busy sales day for Basil. Even so, Rob made sure we were comfortable and informed during the waiting period to complete the purchase process. All questions and concerns were promptly and professionally answered. I left with my new ride and felt like I had connected with a genuine nice guy.

So I bought a ‘21 Outback premium with 30k miles and have already put 6K more on it. Here is my honest review: if you want a fast car don’t get the 2.5 non turbo- that being said it is adequate for myself and get great gas mileage. The interior is good- I have the spec with cloth heated seats and they are comfortable and the cabin feels nice- has some cheap parts but I knew what I was buying. The infotainment is frustrating at times- auto start stop is a pain in the butt- but the infotainment itself isn’t bad with good sound and good responsiveness. The apple CarPlay will lag and be finicky at times but nothing terrible. As for drive quality it is a smooth ride and I don’t have any real complaints yet. Like I had mentioned if you want a car that is going to be fast- this engine and transmission will not do that for you. Overall I am happy so far with my purchase and feel as though I made a sensible decision when choosing this over some of its competition (I was looking at the VW Tiguan and and Mazda cx5)

Frank was excellent. He explained the non problem that I thought was a problem. It was a bad weather day and I was able to take my vehicle in for an inspection within 2 hrs. of my phone call. It was ready in an hour.

I bought a 2021 BMW X5 4.0 with the M Sports Package and this had been one of best vehicles ever owned. The reliability, comfort and curb appeal adds to it value. I traded a 2016 Lexus GX 460 for the X5 and have no regrets!

"I had an outstanding experience purchasing my vehicle at Basil Toyota. From start to finish, the process was seamless, transparent, and entirely stress-free. The sales team(Zach, Frank, and Ryan H.) were professional and attentive, taking the time to answer all my questions without any high-pressure tactics. I truly felt like they prioritized finding the right car for my needs and budget. If you are looking for a dealership that values honesty and customer satisfaction, I highly recommend visiting Basil Toyota."

Vehicle meets and exceeds expectations. Very quiet, virtually maintenance free with the exception of the passenger side seat heater. We are working with our Dealer to resolve.

There is really no other vehicle like this on the road. It’s ride quality is great. It’s quiet, fast and off-road capable. The interior design of the cabin is excellent and tasteful. It’s the epitome of form plus functionality.

One of the best car buying experiences I?ve had in a long time. Willing to help out anyway they could. From price to trade in

When shopping for our Santa Fe, we looked at many different models brands and sizes some smaller some larger and felt very comfortable with the size of this vehicle. The interior is beautiful and lacks the big TV screen that many of the SUVs have that I didn’t care for. After driving it, I was impressed with its cornering handling breaking an overall driving position. I now have 15,000 miles on it and I’m totally impressed with its comfort and all of the safety features. Some of the smaller SUVs we drove were noisy, and I felt every bump on the road, some of the larger SUVs were just too big. I was impressed with how quiet this car was and how it smoothed out lot of the rough roads that we have here in California. We have the SEL model with a 2.5 L turbo charged engine that has plenty of power and decent fuel economy. I get over 30 miles per gallon on the highway and 25 miles per gallon in town. This is an amazing vehicle that drove nicer both in town and freeway than many other SUVs costing thousand more.

I had a great experience at Basil Resale Sheridan. Ray Baller gave me a very good deal on a Honda Accord, everything went smoothly, and he was very efficient during the entire process. He was also very polite and respectful throughout our interaction. Just look for the guy with the big smile and he will take good care of you.

Excellent customer service, Comfortable waiting area and attentive staff! Waiting area offers refreshments and a t.v. in a seperate area from the sales floor. Everyone is attentive to customers.

I have a 2023 brand new off show room floor an my windshield has been leaking water from outside when it rains extremely hard outside had to take it back within 1 month of having it an they kept it for 70 + they replaced the windshield only for it to happen this year again this is not a good look for infiniti the service department say my car is the 5th car to have issues with water leaking from windshield

Went to check out a Honda Odyssey and Bob was quick and helpful. Worked with us to make purchasing happen. Go see the folks at Ray Laks, and ask for Bob!

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

Great car! Overpaid a bit; but, bought top of the line with only 23k miles. Loved it and didn't want to dicker over price. Rudes well. Acceleration is good. Roomy, spacious passenger cabin and cargo bay. Amazing technology. I recommend this vehicle highly. Take a serious look at this one. You wont be disappointed.

Fantastic service as always. Jason Vitez the service manager is a professional, courteous and knowledgeable, a pleasure to work with. I would recommend, and have, to all friends and family

Runs smooth. Very comfortable. Always loved the Jeep brand so this was a natural upgrade. Love the options too. The adaptive cruise control is amazing.

Lindsey matches up a new 2500 that matched our needs. Excellent buying process, quick easy and no hassles!! I would buy again here, they made it smooth and easy!!

bought a new 2022 GC Summit. I wanted the hemi, only found it in Summit pkg at the time. Overall love the vehicle interior is as nice as anything out there. Real wood, lots of leather and nice materials overall on interior. Kicking stereo. Had a 2016 Overland with hemi. Wanted one more new hemi before quit making them. Easy 20-22 mpg at 70 mph. Plenty of power, very quiet and smooth. Biggest complaint all the plastic trim on the outside. First time i shut the door sounded like a rattle or something, not as solid as the 2016, when i shut the door it sounded solid. Nothing i could find wrong just pieces seeming to make a noise. Overall love it. Looks great, rides great, descent mileage, and very nice interior. Did i mention messaging seats are real sweet. Also plenty of towing power which i needed. Excellent in the snow as well.

Took my Ram 3500 in and dealt with Chris. He went above and beyond to make sure he and the Tech fully understood the concern. Chris is not the average advisor, he knows these trucks and even owns one. He took the time to discuss and explain what to expect. A true professional in the field... and BY FAR the best experience Ive had in a dealership service for over a decade. The parts department is no different. They are friendly, helpful, and willing to do whatever it takes to get the customer their parts. Truly refreshing. On top of all that, Madison and Mike, the two folks I dealt with buying the truck over 4 months ago, recognized me and remembered what I bought the truck for and asked how it was going. Do yourself a favor and visit this place. Nothing but great things to say.

The 2019 Grand Cherokee Limited was the Jeep I had my eye on for a while. I've owned a 2012 Laredo X, and a 2018 Limited Anniversary/Heritage Edition. I was specifically looking for Limited trim without the 20" rims, although, I love the look of the Altitude versions, I just didn't really care/want to deal with less side-wall, nicer-looking rims. I avoided the Overland and Trailhawk because of the air-suspension. Overall the interior is fine, it's comfortable and familiar for me, since I've owned them before, but that's also the only issue/complaint I would have. The interior is updated from the 2012, however, basically it's a very light update, U-Connect, Gauges, Shifter, and possibly a few other items here and there. But essentially, the dashboard is the same dashboard I've seen since 2012. While owning the previous (2) I never experienced any mechanical issues that left me stranded. One had a weird issue with blowing lights in the tailgate, but it would just randomly decide to burn out, replace one it would blow another. No other major issues. The 2019 leather on the steering wheel feels smooth and buttery like they always have. The suspension feels great, still solid and tight. Brakes are strong and grippy, pedal feel is nice and firm. So far I'm super satisfied with this Jeep, I got the perfect combination of all the features I wanted, Memory Seats, Sunroof, power trunk, heated-seats and wheel. Not sure if I'd be willing to sell this one and get a newer model, but, I'd possibly get another WK2.

This dealership was friendly, courteous and easy to work with. Najee was the sales consultant we worked with and he was very helpful. We’ll definitely go back to Basil Mitsubishi when we are looking for our next vehicle!

Because it a great car because the car has 118k miles on it and its only 15,371 dollars and its used and works very well

They had my dream Jeep Willys edition!! Great sales team and easy buying experience! Worth the drive!

Basil Volkswagen offered me the best deal on my VW Tiguan than any other dealership. The staff was absolutely wonderful! Everyone was very pleasant and accommodating. I would just say to be sure to test drive your brand new car before purchasing I love my new Tiguan although, it's my 3rd one. I will shop at Basil again for my next VW, hopefully, the Atlas Sport.

This is the 3rd Jeep product we have owned over the years, first was a Grand Cherokee Laredo, then most recently a 2012 Jeep Liberty Sport. We just purchased the 2019 Jeep Grand Cherokee Ltd in Febrary 2023. This Jeep is the most luxuary we've ever had in a vehicle, it has everything but the cooling seats which would be nice as we live in FL. This will be a dinghy towed vehicle behind our Class A motorhome. We also towed the Liberty Sport.

This is the second car I bought here. Once again it was a great experience, beautiful car and easy transaction.

Trading in a car and purchasing a new car is a major financial event and is complex transaction made up of numerous decisions to be made. This can be highly stressful. All the information required to make the decisions is provided by the sales person, in my case, Mike Matthews. Mike provided a straight forward sales plan and answered my questions. The trade in offer for my vehicle was very fair, a thumbs up to the Cappellino dealership and the way it does business. I never felt rushed nor pressured. When it came time to consider optional features, i was introduced to Matt Donohue, finance manager who answered all my questions and arranged new car options. My new GMC Terrain has a number of new high tech features which can be a bit confusing. Mike tutored me on how the tech systems work and work to my advantage. Mike introduced me to the GM Rewards credit card program offered through Barclays. It was a smart decision for me to sign up and it offered a $500 bonus to reduce my out of pocket cost for the purchase. Mike completed all the required documentation for the trade in and purchase both efficiently and smoothly. Mike helped me and made my purchase smooth and stress free. Mike is a salesman I trust , Matt also and they work for a dealership that I trust. My thanks to all.

I have driven my 2025 Buick Enclave Sport Touring almost 9k miles and I am beyond happy with the car. The car is very smooth, comfortable, beautiful and economical. I do both city and freeway driving and so far, my MPG average is over 29 miles, getting about 580+ miles to a tank of gas! My 2025 Enclave drives so much better than the SUV I used to drive that had a V-6 engine and gets over 10 miles more per gallon of gas, on average. I have more than enough room when transporting family members and/or my (3) dogs. Everyone enjoys being a passenger in my Enclave.