Used SUVs for sale near Poplar Grove, IL

Purchased a used car from Napletons last month. The salesman Mike Gonzalez initially created a positive buying experience for us and didn’t pressure us as some other local dealers were. This was much appreciated.The car was delivered to us in an unfavorable condition due to a miscommunication. Napletons had made an effort to get the car to us promptly and as a result a full detail wasn’t performed. The dealership contacted us an had us bring the car back in for a full detail and went above and beyond to rectify our dissatisfaction. They did a great job removing stains and odors that existed from the previous owner. Their efforts were noticed and appreciated. Sometimes it’s the little things that matter and make the biggest difference with customer service.

Bought a used 2018 loaded Lusso Ti for a good price coming off a lease, in late 2021, for all the luxury and performance, it was a great deal, have had no issues, car looks great, is comfortable, and I just use Apple car play, and prefer knobs to touch screens ( it was funny to watch my son try to use it as a touch screen) can get 30 MPG on the hwy easy, but it's easy to go faster and get less. the DNA is Dynamic, Normal and Anemic, you do have to get used to the car not taking off instantly, D is OK, A not good for folks taking lefts on flashing yellows. Great ride and comfort for longer trips. and the backup warning works great!

I purchased a preowned car off the internet from Martin. They were very helpful, easy to work with and honest through the process. I feel it was a fair transaction for me and for them. I would highly recommend them if you are shopping online. The car was exactly as they said it was when it was delivered to me almost 800 miles away.

I traded my 2021 BMW M8 Competition. What a change! I love the fact that my RST is Dark Ash Grey with little hue of purple in direct sunlight. Absolutely stunning. Performance when needed, can haul whole family in comfort, amenities and useful space, nice not too flashy styling with 22" black rims, and most importantly, I can put regular unleaded at any gas station! Long way Chevrolet have come with Tahoe. Great improvement in reliability and styling. I prefer this over GMW Yukon or Cadillac Escalade.

Excellent customer service, Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service

Well, first thing is first. This is a great American luxury suv, problem, just that. We Americans worry too much about things we don't need and forgo things we do and thus you have most American companies especially auto manufacturers. Charge a lot but receive very little in durability but ague that it's offered at least. Precisely why the Japanese and recently the German luxury manufacturers do it better. They are not just trying to make a xxxx load of money, they actually care that their products are what they are being hyped as and stand the test of time regardless of the deepness of their customers pockets. So does the Lincoln produce a great product, Yes and No and that's a problem in this class as their asking price. For $60+k the vehicle shouldn't have any negative reviews let alone quality issues. The American car makers are an unfortunate mixed bag and leave me always expecting more. Maybe the true intent after all, planned obsolescence. Non the less I'd recommend a good extended warranty because when things fail outside of warranty, most likely it will cost more then the vehicle in the 1st place.

Bill was fantastic to work with! Whole process took only a couple of hours and everyone was very helpful. Pricing was transparent and they worked with me to get me best interest rate possible.

Turn signals do not have a loud sound. They are very low My 2016 Outback has nice loud turn signals. You cannot turn your radio off. The only way not to hear it is to put the sound real low. Two major complaints I have

Been looking on line for next vehicle for over 2 years. An accident forced me to finally act. Subaru has a great reputation. I bought a Forester. The hight of the seat was important as I get older. Just slide in, no ups or crawling down. I wanted a vehicle that provided some utility and great gas mileage. The Forester had it all. I inquired on a special order times and was told 9 to 12 weeks. Told Patrick exactly what I wanted. Then I had the accident. A few days later Patrick called and told me a Forester with my description was being built and would be available in 2 to 3 weeks. All I had to do is come in and put $1,000 down and they would put my name on it. All went like clock works. Very satisfied with the purchase at Napleton Subaru. Car drives like a dream. More electronics than I could imagine.

My purchase history has been that of a General Motors enthusiast. My wife worked with Subaru owners; they had no complaints. Decades of commercial truck driving exposed me to witnessing the site's of too many bad accidents. The Subaru safety record has earned my loyalty.

My daughter and I were traveling from WI to Iowa, when about 15 miles from the dealership, my check engine light came on. I went directly to the dealership. Without an appointment, they were able to get me in, figure out the problem, fix it and get us on our way. I was so grateful that we weren't turned away and that they made time in their schedule to fit us in! They kept me informed the entire time and sent us on our way 3 hours later. Very grateful and appreciative!!!

I am in my seventies and didn't want to buy new so i I looked at over twenty used vehicles during my search. This Subaru Outback was the best driving vehicle of all that I tried. My experience at Boucher Ford in Janesville was fantastic. I was treated like a true customer with respect and caring for my needs.

I didn’t have trouble buying a new car here. Gave me a great price for my trade in after negotiations. Gave me a great interest rate on my loan as well. Thank you!

2023 Subaru Outback Limited XT. A great station wagon (it’s not really a SUV). Comfortable leather seats, smooth ride and extremely quick with the turbo. If you don’t need seating for eight, you have no need for the Ascent. Same engine and cargo capacity and ground clearance, lower to the ground, faster, better handling and several thousand dollars cheaper. Standard all wheel drive. Full safety suite. 11.6” infotainment system is really closer to 8” as the climate control takes the additional 3.6”. The Harmon Kardon sound system will blow your doors off. Good in car navigation. Wireless Apple Car Play and Android Auto. Hands free tailgate. 0-60 in 5.8 on regular gas. Standard roof rails. Even has heated outboard rear seats. If you’re considering a midsize or smaller SUV you owe it to yourself to drive this first.

We purchased a used Truck from Michael Molina (Jude). We were very happy working with Jude and this experience was a great one. Would recommend that you contact Jude if you are interested in buying from Napleton Autowerks Loves Park.

Great car, quiet ride mostly for an SUV, glad I bought it, tested Honda CRV, Mazda CX-5, Hyundai Tucson, Kia Sorrento, Chevrolet Equinox, Terrain, and many others, at that time I could not make a comparison with Toyota since there were none to be tested, the Tiguan stood above the others

Eduardo Del Rio helped me buy my ford explorer and made sure it was in my own liking

On September 18, 2023, I purchased a new 2024 Volvo and am happy that I chose to do business with Patrick Volvo in Schaumburg, Illinois. Shortly after my arrival at Patrick, I was very lucky that I was courteously approached by Belen Amador, my Client Advisor. Because she was not pushy (I appreciated that very much), I chose to accept Belen’s assistance throughout the buying process. I was pleased that I had a seamless transaction because of Belen Amador’s expertise and exemplary customer service. She was knowledgeable, helpful and thorough before, during and after the sale. Patrick Volvo is fortunate to have Belen on their staff because she is an excellent representative for their dealership. There is no question that when I need another Volvo, I will most definitely contact Belen. It was my pleasure that I had the opportunity to do business with her. In addition, I would not hesitate to highly recommend Belen and Patrick Volvo to anyone else interested in buying a Volvo. I have purchased many cars over the years, and I must say that I do believe this was the best car dealership buying experience I have ever had. Thank you, Belen and Patrick Volvo!

Chris does an outstanding job every time I visit. He is very accommodating and always aware of my needs and my time. Only place I service all my vehicles (3) and drive 30 minutes even though there are 2 Chevy dealers much closer.

Owned a 2018 Chevy Tahoe premier for about a year got it at 68k miles currently at 91k planning to keep this car forever have been keeping up with the maintenance replaced the heater hoses, magna ride struts in the front no major major issues with the Tahoe so far love it

Buying my Camaro from Castle Chevrolet in McHenry was an outstanding experience from start to finish. I worked with Eric Loredo, who set the tone by doing a full virtual walk around and video of the car before I arrived, answering all my questions in real time. When my wife and I landed at ORD, the car was spotless and ready to go. Finance Manager Mike Lazzara had all documents sent ahead so I could DocuSign, making the delivery quick and smooth. Sales Manager Matt Knudson, GSM Jerry Spanier, and Andrew Sytsma (who wasn’t my salesman but still took time to chat and share product knowledge) all played a part in making this one of the easiest purchases I’ve ever had. The team knew my previous car was totaled in a tornado, and they went above and beyond to make this out-of-state transaction simple and stress-free. Eric and the entire Castle team reminded me that buying a car doesn’t have to be a battle. I would absolutely buy from them again.

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

I needed a new vehicle and had decided to upgrade from my previous cars. A Cadillac was on my short list, so we started with Napleton Cadillac in Rockford. As we were looking at the cars, we were greeted by Alex, who brought us into the showroom to chat so he could find out more about us and what we were looking for. We took a beautiful new XT5 out for a test drive, and then went back in to chat more and get more information. I told Alex that I was just beginning my search, and he very nicely asked if he could give me a card, which of course, I took. Over the weekend he emailed me to explain current offers and rebates. After looking at a few other brands, I decided on an XT5, so we went in the following week to further discuss a purchase and look at a few new and preowned cars. Alex took the time to explain the specs on each one, making sure that I understood what each car had to offer. He wanted to make sure that I would be happy with the model I chose. Buying a car is a long process, but the Napleton showroom is very comfortable, and the fresh coffee and snacks kept us going! By the time we finished with the purchase, night had fallen and I wasn't comfortable driving a new car in the dark. Alex offered to have it delivered the next day. My beautiful new XT5 arrived the next morning at the appointed hour, freshly washed and detailed. Alex stayed to help us set up our Onstar service and get acquainted with my car. The overall service was simply impeccable. From the beginning to the end, I never felt any pressure, and everyone at Napleton made us feel very important and welcome. I am very happy that I chose to shop locally and that I chose this dealership. I want to thank Alex for making the whole process easy and pleasant. Five Stars!

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

The best buying experience ever.No fake add ons, straight forward prices. If you plan on buying new car that’s the place to buy from!!!!

As I said in my review, I purchased this car from this dealership in 2017. At the time it had about 35,000 miles on it. It has been a great car. It gets 25-27mpg on the highway although it only gets 18-20 around town. The seats are comfortable and there's plenty of cargo room if you keep the third row seats down. The only thing it doesn't have that I would like is a heated steering wheel. My previous car, a 2012 GMC Denali XL, had a heated wheel, and in the winter it was really great to grab a warm steering wheel. This is a great family car and I would wholeheartedly recommend it.

Great staff and very good deals on new vehicles. Quick, friendly and very helpful. I would recommend if your looking for a great deal check with these guys first. They will get you that Great deal others can't.

If you want a comfortable, stylish, and affordable suv for your family this is the car for you. Makes me feel proud when driving it and holds its own compared to other luxury suvs that cost a lot more. My only complaints are that it’s a gas guzzler and at this price point all models should come with the digital speedometer dashboard and not just the highest trim levels.

Great experience, Worked with Sebastian Sproch, Very cooperative and understanding. Will come back in the future.

This 2021 Nissan Rogue SL is a great car. It is very comfortable and loaded with features. I am very pleased with fuel efficiency. There has been no problems to report since I bought this car.

Two representatives from the dealership were quick to respond and were willing to help in any way they could.

Just purchased a 2018 Nissan Rogue from Landmark Automotive, in West Chester Pa. The car is beautiful, runs so smoth and quiet. Its quite peppy barely touch the gas a it really moves. Sound system is amazing, and I love the push start. No problems so far and I really love that its got a two year warrenty. Chris at Landmark was awesome and even came out after a snow storm to help me out. Highly recommend

Contacted them over email since I was so far away. They were quick to respond to my multiple inquiries. Negotiated a price with them but ended up buying something else locally.

Traded my 23 Atlas SE Technology V6 for the 24 SEL R-Line premium. This SUV is fantastic, a great value, reliable and the performance of the turbo 4 engine is excellent and most impressive. I've driven Volkswagen's for years and this one hasn't disappointed. Advice to Volkswagen, bring back the TDI!

The best buying experience ever.No fake add ons, straight forward prices. If you plan on buying new car that’s the place to buy from!!!!

Have driven just over 20,000 miles so far. No issues. Drive between Clearwater and Gainesville regularly plus a couple other family trips and daily around town. Averages about 27 mpg at 75, quiet and pleasant ride. Trips were nice with good visibility front and back and plenty of room for stuff. Highly recommend.

Very friendly and professional staff. Facility is very clean & organized. They where very helpful in answering my questions and giving me the best deal for my car. They where very easygoing when I negotiated my out-the-door price. It was really nice to get to know my salesperson [Mathew Turczyn] on a more personal level; his outgoing, friendly, and courteous personality was really a major bonus to my car shopping experience. I would highly recommend shopping at Napleton Autowerks for anyone looking for a car & a nice car dealership experience. +Added bonus they has FREE pop & snacks for you as well.

I bought my 2020 Enclave new and have been totally pleased. It rides better gets better mpg smoother more quiet and a much better ‘road car’ than the compatible Mercedes and BMW company cars I’ve driven. The tranny seems to be in the best gear more often without the annoying hard downshifts. The only option I wish Buick would offer is a third seat delete… I very seldom use the 3rd seats. It would be nice if they were removable like my Rendezvous seats which offered much more cargo space without them. The excellent road manners and smooth quiet ride shortens my 450 mile trip to my daughter’s house…. And I made it there without stopping for gas! 16.3 gal to go 451 miles… on a 310hp engine. I always liked my Chevy Caprices… but this Enclave is actually better and no problems just like the Caprices.

My sales person at Castle Chevrolet was Tony Twall. He was awesome to work with. He answered all my questions and was very knowledgeable. I have to say that this was the best vehicle buying experience I have ever had. My next purchase will be with the Castle dealership in McHenry IL and I will ask for Tony to be my sales person.

The only problems I’ve had were computer issues and battery problems. Hyundai took care of my concerns and replaced my battery and updated my computer. I have 30,000 miles on my car and I LOVE IT. I HIGHLY RECOMMEND HYUNDAI PALISADES to anyone looking for a luxury and a dependable car.