Used SUVs for sale near Rockville, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

I have enjoyed my vehicle. It is comfortable and drives very well. I like the color also. It is very roomy, takes off fast and the safety features are very beneficial.

Great customer service will recommend to others!! Look forward to doing business in te future

This is my first CX-5. I love it. Previously I drove a mazda tribute which was a 6 cylinder. I was reluctant to purchase a smaller vehicle with a smaller engine, but I’ve been pleased. My only negative comment is regarding the leg room in the back seat. It’s not great but workable for most average size adults.

Eric was great, as usual. This was my 3rd new vehicle through him and I also sent a co-worker in who purchased too. The issue is not with the sales team, it’s with the finance dept. I am still waiting on resolution for an extended warranty I purchased with my new car last month. Shockingly the $$$mistake is in the dealers favor. 2 emails ghosted and no credit back to either my loan principal or my credit card. My suggestion is to just purchase the vehicle there and decline EVERYTHING the finance department offers then run out the door. Sales gets a 5, Finance dept 1 1/2. I will give them the rest of this week to keep up there end of the contract before I envolve corporate.

Runs smooth. Very comfortable. Always loved the Jeep brand so this was a natural upgrade. Love the options too. The adaptive cruise control is amazing.

We can not say enough about our purchase of a 2025 Pathfinder at this dealership. The whole process from start to finish was excellent. Our salesman Jerome Hodges is the best. This is our 2nd vehicle we have purchased with him! No pressure and very patient with details. The Finance manager Andrew was excellent as well. Will def go back to this dealership again.

So far I have been pleased with the performance of my Rogue. It just turned 20,000 miles. I'm reading some of the negative reviews and wondering if they take proper care of their vehicles. Time will tell if the 3 cylinder turbo is a winner.

Brian Yuen worked with me to shop for my new car. He asked questions and made recommendation to meet my need. Will recommend Brian Yuen to my Family and Friends.

The interior is gorgeous and I love all of the fun “toys”! I drove everything from the BMW X5 to the Lincoln Aviator and this was my favorite car to drive. It’s amazing!

Client Advisor Arben Vila was a pleasure to work with. Even though we did not purchase the vehicle, he treated us with the utmost respect.

Very smooth comfortable ride. I have a Q5 2018 and so far no problem. Never thought I will get used to driving a SUV since my last car was an A6 which I kept for 13 years.

Darius provided us with great customer service. We addressed a few minor cosmetic issues with the vehicle and he immediately took care of them. I will highly recommend Eastern Automotive Group to my friends and relatives looking to purchase a vehicle.

The only problems I’ve had were computer issues and battery problems. Hyundai took care of my concerns and replaced my battery and updated my computer. I have 30,000 miles on my car and I LOVE IT. I HIGHLY RECOMMEND HYUNDAI PALISADES to anyone looking for a luxury and a dependable car.

Big shout out to the team at Koons Toyota for making me and my mother very happy. They went above and beyond to make sure my mother and I were taken care of. It was worth the 7 hour drive and would recommend these guys to anyone looking for a vehicle. Appreciate all you guys did for us and god bless.

I truly can not say enough good things about my new 2022 Volvo XC90 T6. I have admired the Volvo SUVs from afar as a minivan mom for 15 years and this was my year to make the move. No turning back; it is sporty, classy, comfortable, safe, I could go on forever. Classic black and dark brown interior. The info center takes a bit to get used to and it seems like there are features everywhere so definitely just hop on you tube to figure them all out at your own pace because the sales person will tell you, but no way you can get them all down. One of my ultimate favorites are the rotating fog lights. As you turn the lights turn with your vehicle. Lane assist is not for me; I've been driving too long to have it as it seems overbearing. 360 camera and all of the warnings are great though because you never know who is barreling down through the parking lot. Narrowed it to the 2023 Honda Pilot and 2022 MDX Technology; got tired of waiting on the Pilot and frankly it was a bit too big and the MDX just didn't have the sporty look I wanted. I feel like with the Volvo I got it all!

Nothing or Know one in life is perfect Mr. Norman was extremely kind and considerate and very professional excellent customer service skills 👏.

Love this car. Sitting in the driver’s seat is so comfortable. Silky smooth engine. Rides so nice and quiet. We have looked for this color Grecian water for a long time. Wanted no newer than a 2022 because we didn’t want the 4 cylinder. The 3.5 V6 runs so smooth. Would definitely recommend the purchase of this SUV.

The staff were knowledgeable and courteous. Our sales rep was very nice and helped us every step of the way.

As a owner I highly recommend this vehicle I've had zero issues with mine and I'll purchase another new Acura in the future quality without compromise

The service and kindness an Mazda are unmatched by any other dealer. I’m always completely satisfied with their excellent service

The moment I got the demo car onto the highway, I thought to myself, “I LOVE this car!” Which rarely happens. I test drove both the Model 3 and Model Y in snowy conditions, and had not a single bout of fear that I may lose control. A few weeks ago, when we were getting a winter blizzard, I was driving my Mother home from Boulder. It was snowing about 2” -3” per hour, people were spinning out all over the place. I was confidently holding the pace car position in the left lane passing 4x4 trucks, with ease. It was incredible. Get upto $1000 off your next Tesla by mentioning me at https://ts.la/jolene547482

First time buyer here and super happy with the service I got from Mr. Louis. He put love and passion on what he does. Highly recommended

Was a very efficient process, everyone seemed nice and I felt I didn't have much to worry about. Had a concern with vehicle's battery - they replaced it and allowed me to get it inspected at their Honda dealership, just to make sure everything was in place. 2 months in so far and no car troubles - I'd recommend this dealership to anyone in the area.

Was looking for safety and security in a suv Comfort for neck and back were important this particular model goes above and beyond. Ride is smooth and quiet with what engine doesn't have in speed it has in hidden torque in motor. Black on black with black grill and rims with crushed glass in the paint, so many compliments especially how masculine looking the vehicle is The dealership Garber of Fort pierce has been amazing from sales to service to accessories Best purchase I've made in years highly recommended

Khalil and Murtaza were fantastic, I had such a great experience at this dealership. When I am looking for my next vehicle, I will for sure stop by here first to see what they have!

Driving over a year now, comfortable ride. Many features on the Black Edition. Automatic headlights, wipers, panoramic roof, heated seats, wiper defroster, heat/ AC works very well. Car has standard headlight washer...long hold or after so many windshield washings... just a few. Only drawback! The integrated navigation..used TOMTOM that is very poor feature. Unable to have an update. Map has trouble accurately find places...if local destination..gives location sometimes in other places or even states.

Recently I had my car in for repairs at Safford Brown Collison Department. They are top notch all the way around. Service was fantastic from start to finish. Never been involved in an accident but I am glad I went to my Honda dealer to make the repairs in a timely manner.

bought a new 2022 GC Summit. I wanted the hemi, only found it in Summit pkg at the time. Overall love the vehicle interior is as nice as anything out there. Real wood, lots of leather and nice materials overall on interior. Kicking stereo. Had a 2016 Overland with hemi. Wanted one more new hemi before quit making them. Easy 20-22 mpg at 70 mph. Plenty of power, very quiet and smooth. Biggest complaint all the plastic trim on the outside. First time i shut the door sounded like a rattle or something, not as solid as the 2016, when i shut the door it sounded solid. Nothing i could find wrong just pieces seeming to make a noise. Overall love it. Looks great, rides great, descent mileage, and very nice interior. Did i mention messaging seats are real sweet. Also plenty of towing power which i needed. Excellent in the snow as well.

I have a 2010 Escape snd have gotten all my service here. Yesterday Daniel was very helpful.

Great car! Overpaid a bit; but, bought top of the line with only 23k miles. Loved it and didn't want to dicker over price. Rudes well. Acceleration is good. Roomy, spacious passenger cabin and cargo bay. Amazing technology. I recommend this vehicle highly. Take a serious look at this one. You wont be disappointed.

David and Team’s has an excellent customer service. All my questions are answered. Thank you !!!!

I’m the 3rd owner of a 2012 Subaru Forester purchased at approx 175,000 miles and it still runs pretty good! It does burn oil up pretty quickly and mine has issues with reading the levels and won’t give me a warning light so i check the dip stick often. Mine did have exhaust issues and had to replace a rested out piping from the cat back, but mufflers were still good. Also the Oxygen sensor was a problem for awhile, which you can only use on brand for it to work properly. Gas mileage is decent for the size of the vehicle and its age. Only wish the front seats went back more bc my taller girlfriend who is 5’11 with long legs struggles to fit and be comfortable in the passenger seat.

Professional, kind, and helpful. Rebecca answered all my questions and gave helpful advice. She was great

I’m very happy with my 2023 Nissan Rogue. It’s smooth, efficient, and has a sleek design. The cabin is spacious and packed with helpful features. It feels safe and reliable every time I’m behind the wheel. It’s a great all-around SUV.

I had been looking for a certified 2024 ux250h for about 2-3 months. I have driven cars at at least 6 dealerships in 3 states. And despite being Lexus dealerships more than one were not upfront in their pricing and they all had an attitude of " this is the car as is, you don't like that chip or no mats or whatever else then don't buy it" and one even said it was certified then wanted $4k for certification. Not Ourisman Lexus. First off, the car was priced very fairly. No games from the start. Our salesperson PeiPei was helpful and responsive. The sales manager Willie was top notch. My wife traveled from New York alone to see the car in our then current Lexus IS250C as a possible trade in. They were wonderful. Transparent with the pricing. Gave us a number we were happy with on our trade in and addressed minor aesthetic issues with the car on the spot. They were ready for her arrival and had the complete transaction done including aggressive financing in about 3 hours. Willie knew my wife had come a long way to get there and had a long trip home and he made sure his staff expedited the whole process to get her on the road. After all the dealerships we had visited I never expected the whole process of buying this vehicle could go this well and that we would be treated so fairly and transparently. Didn't try to push a single upsell on my wife. Offered one or two things like extending the warranty, she said no, and they moved on. When we do need the next Lexus, I am absolutely calling Willie and his staff first. Just the best experience I have ever had at a car dealership.

Q5 is an excellent car comfortable, luxurious interior, beautiful exterior design, and, most importantly, reliability. I am amazed that at the third maintenance, Audi service did not rotate the tires; after three years, all tires are in balance and well aligned.

Tierra was wondering and very professional. I usually do not do reviews but I'm making an exception for her. I will recommend her while servicing your Vehicle.

I have owned this 2023 Tiguan SEL R line for almost a year. I have been absolutely satisfied with the quality, the ride, the fuel mileage and everything else about it. IMO it’s the best bang for the buck on the market. It is loaded with options and is still very affordable. I love this VW and , of course, I highly recommend it.