Used 2024 Tesla Model Y for sale near Kingstowne, VA

Pohanka does a good job servicing vehicles and will not force you to get something done. The service department takes care of your car till the end. My last visit I had a big white ding scratch on my passenger door from some careless person at the dealership but for the many times I've been there I have not had an issue.

I have been talking to multiple dealerships these past months and this one specifically stuck out the most to me. Even though I'm all the way down in Arkansas, Alberto was extremely kind and helpful during the entire buying process. He was never rude or pushy at any time and even made the time to message me during his day off. I cannot express enough how efficient and considerate he was and am saddened that I was unable to give him the sale due to being unable to get approved for the loan. Anyone would be lucky to deal with Alberto, and I'm sure any other of the salesmen found at Criswell Maserati. If you find a car you like from this dealership, understand that you are in the best hands! Cannot recommend enough

Adam was helpful with the car that I wanted to buy and it's been a couple weeks since, no issues. They did my dmv stuff too got my tags this week.

Brian and Ayden made my buying experience seamless and enjoyable. They were both professional, knowledgeable, and attentive from start to finish. I appreciated how they took the time to explain everything clearly and made the entire process stress-free. I highly recommend this dealership ? ask for Brian and Ayden!

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Overall experience was great, Sammy and Joel were super helpful but finance guy took so long with previous client, I almost walked away.

I scheduled an appointment for my car to be serviced with Mr. Medric Mills based on past experience. I was greeted and he explained what needed to be done and the estimated cost. I went to the waiting room, and he told me he would come and let me know when the service had been completed. After explaining the service done, he also informed me when future repairs were due. My experience was excellent with the best customer service.

Needed to get a replacement key fob for a company car with a fleet management service. Mohammad completed all the paperwork and obtained the approval from the fleet manager. He did a great job.

My continued experiences with the staff at Jim McKay Chevrolet have always been great and this time was no difference. From the service rep to the cashier at checkout, Awesome service.

David was the person I had dealt with and it was a good experience and he was easy to deal with, good people!!

Buying a car from Andrey was so easy and fast! The whole team was great to work with.

Darius was great and really knows his stuff. He wasn't just trying to sell me a car but also HELP me with making the right decision for me.