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My experience was very positive. While I didn't purchase a car, everything about Manchester Honda was wonderful.

Very friendly sales people, no pushy sales tactics, treats you very well. I was driving by saw plenty of cars went it to check out they were very nice and helpful

I purchased a 2009 Nissan Rogue on 10-11-12. It was an easy, actually fun experience. The sales man was not pushy, it was an easy process and everyone was very helpful. I love my new car. I would recomend carmax to anyone who wants a stress free car buying experience.

Went in to look for a used car. Salesman was not pushy. Found what I was looking for and immediately walked us out to the car and offered a demo ride. Also offered to get another one I was potentially looking at shipped to local dealer for my review. I did not purchase from them but based on my experience I will definitly go back in the future.

Thanks to CarMax services Team I can now relax and drive my car. They were so helpful and I trust them will never ever ever go to any dealer for my car repair. Special thanks to Carolyn for being so nice and understandable.

Robert H. was my service manager. He went way beyond expectations, providing a loaner vehicle for me for flexibility and also in being courteous, fair, and transparent about my vehicle servicing needs. It was the best customer service experience I’ve had in a long time. Thx Robert.

Very fair and reasonable. Easy salesperson to deal with. Very knowledgeable.

We got awesome treatment and a good deal from this place. My salesman, Jonathan Testa was fantastic, honest and accommodating. The Toyota brand itself is an excellent, reliable car to begin with and the salesman I worked with could not be more pleasant and reasonable.

I just picked up my new car at CarMax of Hartford and, I have to say, this was the best car-buying experience I have ever had. I had found a Ford Explorer that I wanted to see on their lot. I put a hold on the vehicle on their website, very early in the morning. By 9am the same morning, I was contacted by Rocco Toce, the most awesome sales person around. I have bought many vehicles through the years and he is the top of the list! We went to look at the truck and he had it clean and ready for us to test drive. We loved the truck but it just didn’t have all the options that we were looking for. I found the exact Explorer we wanted in New York and Rocco jumped right in to help us transfer the vehicle to Hartford. I have to admit, it IS a leap of faith to pay the transfer fee upfront before even seeing the vehicle in person. Rocco jumped in and took over. He spoke to the other CarMax and had them check every part of the vehicle out. I felt very comfortable after he called and told me the truck sounds good. My Explorer made it to Hartford very quickly and Rocco immediately checked it out and let us know it was perfect! I went to see it yesterday. It was beautiful and in the best shape. Rocco took us through the entire car and never rushed us through anything. He sent our Explorer to detailing while my 2009 Silverado was appraised. I received a fair price for my trade and the deal was smooth and handled professionally by the staff. I’m pretty sure I have not had a better car buying experience. Rocco and the team at Hartford CarMax could not have done more to make our experience the best. I did a ton of research about CarMax like I’m sure everyone does. I drove over an hour to work with them and I am so glad I did. We walked out of there with a great, shiny Ford Explorer and the greatest car buying experience!

It was a good experience. The lead sales man was a little on the rough side. But all was good.