Chris was fantastic to work with,, in a very busy world, having a representative that understands the needs of his clients are huge. In the mid of our sale I ended up with a family emergency and Christopher was very empathetic and got all the information together for us. Thanks Chris, I???ll be back.
Our experience with Krystal was a positive one. Their prices are just as low if not lower than the larger dealers. Our Salesman Chris came highly recommended by three local businesses in the area. Chris is a former mechanic and working with him felt like working with someone that is knowledgeable and out for our best interest. Far different than other pushy salesman I have met in the past. We highly recommend Krystal and will be back. Darren
Our entire family has been doing business with Krystal for several years. Everyone there is professional and friendly. I would definitely recommend anyone looking for a new or used vehicle to visit the dealership.
We have purchased from Krystal since 2009 and have always been treated like family. Frank and John have been great. Dennis was always professional and a friend as well. Service is A plus. No better dealer in the area. We would recommend and have to our friends and family Always going the extra mile. No need to go to the big box store. Buy local and save
Brian was awesome. He worked with us while we looked at multiple vehicles. He also helped us get right around our budget! I would and will recommend this Brian and this dealership to others. Overall, great experience.
Awesome Experience-Honest-Tim Maltbie at Krystal CJD
by Tim53451 from DealerRater.com
November 2, 2018
I have purchased a multiple new Ram HD trucks in the past and this has by far been my best experience. My last experience was so bad, I switched to a Ford Super Duty. After a short time of driving the Ford Super Duty, I really missed the RAM HD. Most of the deal was worked over the phone and Tim Maltbie did everything he could to make this a smooth and easy transaction. The dealership is small but it is busy and they seem to push the savings onto the customer rather than having a massive useless showroom. I drove past more than 3 big CJDR dealerships to get to Krystal at 50 minutes away, however if I lived 2 hours away I would still go to Krystal CJD.
I have purchased three vehicles at Krystal and have had service professionally done here for many years. No one ever lied to me which was a new experience since I dealt with numerous dealers in the Albany area where dishonesty was consistently evident. If you do not want the usual unprofessionalism and lack of consideration, go to Krystal.
I am pleased with my recent purchase of a 2018 Honda Civic from Key Honda. I enjoyed working with Kyle and he certainly is a an asset to have on staff at Key Honda. He is very easy to work with, helpful with all questions, & knows the product. He also kept me informed. I definitely would refer other folks to him. Andrew was also very good to work with on the finance end and is an asset to Key Honda. There is a lot to unpack on his end of things and he made it easy for me. I interacted with Dallas briefly in the beginning and he was quite helpful and pleasant as well. I have driven Honda for the last two cars that I have owned and hope to be as pleased with this car.
I can not say enough about working with Key, Jermey, and Mike! Extremely helpful and pleasant. Laying out the options for me from the moment I went in and never expecting anything out of me. Jermey was beyond amazing to work with keeping me updated on everything that was taking place in the whole process. I would and will go back to work with him.
Went to Honda just to look around and with the help of the car salesman Jeremy, I ended up leaving with an AMAZING Honda HRV. The rest of the staff there are super nice and extremely helpfull. They were able to help me find the lowest and most affordable rates. Highly recommend!!
Great experience! Caitlin is a true asset to Key Honda of Rutland. I went to look and do some comparative shopping between a Honda HRV and a Toyota Rav 4. The Toyota dealership was right next door, but I never made it there. Caitlin's professionalism, knowledge, and energetic spirit kept me wanting to learn more about the Honda product. I left that day having purchased a CRV which I've now had for a month and love it. My great experience with Caitlin and Key Honda was the first time I purchased a vehicle from a dealership and wanted to immediately tell my friends how impressed I was.
Key Honda was able to find exactly what I was looking for. I was originally trying to find a used car that suited my needs, but after months of looking, nothing was really coming up that I was interested in. Once I told Kyle I wanted a manual Civic - 2016 or newer, with a gun metal gray color - I had one to test drive within a week. Andrew from finance was also very friendly and knowledgeable. Final paperwork meeting went fast and was enjoyable.
Good experience, sales staff amazing especially Jeremy Cole!
by Melissa from DealerRater.com
October 4, 2018
They took the time to work with me, and Jeremy went through the whole car to explain all the bells and whistles. Everytime I have called him he always answers and helps me when needed. I will be back for another vehicle when my lease is up!
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