Used Toyota bZ4X for sale near Long Branch, VA

I had a wonderful and pleasant experience while purchasing my new Lexus. Ms Queanna Walker was great from start to finish, explaining to me all I needed to know about the vehicle I wanted to purchase. He manager also came over to reassure us about the choice we had made I forget his name am sorry! I love and am enjoying me vehicle to bits. Keep up the good work Ms Walker. My only wish would be to have the emergency assistance kit as part of the accessories. Once again thank you for the wonderful experience and keep up the good work.

What I do not like Remote start: There is no option just to start the HVAC, you have to start the car. The car needs to be locked. Why not combine 2 functions - lock first, then start HVAC. After getting into the car and starting, a number of features do not work and need manual intervention: Auto setting for heated seats and steering wheel Phone no longer connects. Manual intervention needed to connect CarPlay (several taps) I have not been able to get scheduled HVAC going from the app. Multi-Information display is almost obstructed by steering wheel. And I am 6’2”. Steering-wheel buttons are crowded. Setting, canceling, resuming buttons are close together and I need to look at the wheel to find the right button. Audio volume is much easier with a knob… I had to restrict the upper range of the lift gate opening so it would not hit the garage door. Now I hit my head on the lift gate edge if I am not careful. My car came with only 1 key fob. Several months later still no 2nd fob. Heat takes a long time to come on. Lack of recording cameras, like Tesla. Knob to put in Drive or Reverse. Easy to select the wrong direction. Pushbuttons are easier. Only randomly is CarPlay activated when starting car. I only want Carplay. What I like Auto parking brake. Seats are comfortable. Easy to drive the car smoothly. Comfortable. Auto heated seats and steering wheel. Qi wireless charger Wireless CarPlay (will not buy a car without it) Rubber car mats. Overall comments: I like the car, but the interfaces in the Hyundai Kona Electric I had previously were better.

I recently purchased a vehicle from this dealership and went in to check the brakes a rotors. They made things right.

Koons Service Department is top notch. The ease of scheduling appointments, work is always done as promised, and on time. I recommend Koons Buick GMC to all my friends and colleagues. I wouldn’t consider taking my vehicle anywhere else. Mr. D

Excellent experience, the consultant Gary Drummond was very professional and knowledgeable about what work needed and explained to me in details. I was even given a loaner car.

I have a 23' Limited and love it. Mine is a front FWD, listed for $51,700 paid $47,700. I bought it site unseen. It is a pleasure to drive. I was not looking for an EV but very pleased. Just know the 280 range is realistically 220 miles. When you turn the heat or A/C on it changes the range. That is all EVs. I have owned many Toyotas and I believe in their products. Many companies are having trouble selling their EVs, so go get a great deal. Its very fast and fun to drive.

Gary is amazing! Great customer service every time! I am always seen at my preferred time and date. Everyone is super nice! Been a customer for ten years!

Met Ms. Ronnie Hughes when I went to Darcars in New Carollton just to browse. She greeted me with such a warming smile and a positive attitude which made me feel more relaxed. Her phenomenal interpersonal skills allowed me to take my time and explain what I wanted. Ms. Ronnie, you truly are a "Grade A" Saleswoman, thank you & keep doing your thing!!!

Pros very comfortable to drive and quiet feels like a solid heavy suv unlike most electric suvs has xmode for snow and deep snow modes very spacious inside for an ev Cons Doesnt accelerate as fast as other evs mostly cause of the weight range isnt high and charging isnt fast if any heat button is on range goes down by 70 50k for a limited is over priced for a toyota, lexus nx is cheaper

Fast, courteous, professional and friendly The advisor Khadijah Mansaray is super customer service master. Very pleasant place. I recommend this place to anyone who cares about his/her car and the way he/ she would like to be treated.

Mr. Jose Redd is the employee you want to work with. I had the great fortune of helping my niece get her first car. We had been to other dealerships where we first had to get the attention of a salesperson just to see if we could find a car for her. When we walked into Jim Coleman, Mr. Redd immediately walked up to us, and asked if he could help us. His demeanor indicated to me that this was going to be an outstanding experience. Mr. Redd was attentive. He answered every question from our party of four and at the end of the encounter, it felt like we had made a lifelong friend. When we moved over to finance, I expected to be pressured and we were not Mr. Bienvenue was outstanding and the great customer service experience we had started hours early was extended into the contracting process. I have bought four cars before. This was by far THEEEEEEEEE best experience I've ever had in my life. I wish that I was in the market to buy a car (I'm not because my car is three years old) because I would definitely want to broker my deal with Mr. Redd. Outstanding! Personable! Attentive! Excellent! I recommend Mr. Redd without reservation. Thank you for making my niece's first car buying experience one she will never forget.

I had a pleasant experience with the service received this day from the mechanic who inspected my car and from Junior Villatoro in his extraordinary customer service that he provided me, it was beyond my expectations.

Eddy was great very knowledgeable and got me through the process stress free without any problems!

Deon was great. Thanks for a great experience. I’ll recommend all of my friends and family

Deon did everything in his power to get me approved,I'll forever comeback to easterns. They are dedicated to get you in a vehicle

Darius was great and really knows his stuff. He wasn't just trying to sell me a car but also HELP me with making the right decision for me.

Darius provided us with great customer service. We addressed a few minor cosmetic issues with the vehicle and he immediately took care of them. I will highly recommend Eastern Automotive Group to my friends and relatives looking to purchase a vehicle.

6/19/23 - I found the exact car I was looking for on cars.com, and purchased a RAV4 at Jim Coleman Toyota in Bethesda. Everyone at the dealership was professional, no pressure, and respectful. The sales professional in particular, Mr. Luis Cortes, made the experience very easy and enjoyable! He is extremely knowledgeable, kind and helpful. He guided me through the buying process. And he helped me receive a great price on my trade. He made himself available after the sale to pickup a second car key, and gave me advice on future service. Thank you so much! I love my car!