Used Toyota Grand Highlander for sale near Forest View, IL

Staff were all kind helpful and very professional The staff allowed me time to look at a car. Price was very competitive

Very clean for covid times which is great. The service dept excels- Luke is terrific and I never feel like a factory, cranking out the next customer. Clients matter - they know your name (no, it's not the Cheers bar) and value your business. Professional, reliable and they have gained my trust. Definitely recommend getting your Honda serviced here.

Jamie was a very great sales man. He took care of my grandma and worked with her. Very patient and helpful. ⭐️⭐️⭐️⭐️⭐️

Recently purchased a 2024 Toyota Grand Highlander Platinum and very pleased with it. It handles very well and is very comfortable. I previously owned a 2017 Highlander and this is definitely an upgrade. Like the legroom in the third row seat.

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

This is my first SUV purchase (I've always driven a small sedan). Our dealer suggested the Grand Highlander after hearing about what we were looking for in our next vehicle. I love it! It is so roomy and so comfortable. It handles great! The safety features are awesome, the infotainment center is easy to navigate, and everything the driver needs is easy to find and use. I love the additional storage and room with the Grand. I'm soooo glad I decided on the Grand Highlander.

it has been a very good used car shopping experience

Kelvin was great to work with. He was patient as I reviewed different options for my vehicle purchase, and he had the car detailed and ready to go! It was a pleasure working with McGrath Toyota.

I recently bought a Toyota Venza from John at Toyota on 30 in Merrillville. It was a great buying experience. John was very knowledgeable about all the car’s features. The friendly Service Department was awesome and quick with my oil change. I would highly recommend buying your next car from Toyota in Merrillville!

Service was amazing! I would say we were in and out within an hour and a half our advisor explained everything to us. We have no complaints.

Great experience, quick to set up, check in and out and everything was quoted with pricing. Time was appropriate for the amount of work done

Like so many have said before, this was a low pressure, no hassle experience. Brian did a great job of answering all our questions and showing us various cars in our price range. This was the third car my wife and I have purchased from Hertz and we would not hesitate to buy our next one there. I hate the usual car buying process, but the no haggle pricing makes decision making easy - and the prices are very fair.

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

I am a long-time Nissan owner. I purchased my most recent Nissan Rogue SL AWD with Countryside Nissan & I will never go anywhere else! As a woman, honesty & integrity are so important when I choose a dealership. Everyone here is so friendly, honest, & professional. They are willing to work for YOU! Fast appointment scheduling, prompt service, and an update video from your technician is sent to you while you wait. Steve was very thorough in his video. Excellent Team here! Sales rep John & finance managers Tim & Tom are top notch. Diego & Uvaldo in service go above & beyond always, BJ the service manager is very helpful, & everything is always smooth. Highly recommend Countryside Nissan! ☆☆☆☆☆

Bought a used Honda from Team and had a good experience. Worked with Rick , and Josh finalized our payments with the bank. Great selection of vehicles at team.

Larry was Great! Awesome experience. In and out timingPlease buy your car from here. Couldn’t hvae asked for a better salesman to deal with amazing

Great service. Mechanic found a bubble in my tire. Very thankful because I was going on a trip next day. Thanks.

Steven Salidas made the process smooth and easy. He took the time to go over different cars and options. From finding a car to finalizing the purchase, McGrath make the best of my experience

Extremely efficient, polite answered all my questions actually took very good care of me Steven and Casey were wonderful

I had a very pleasant experience at McGrath Toyota because of my Service Rep Evan. Not only was he personable and friendly, Evan also had infinite kindness, patience and understanding. I will definitely be back, because even though Dealerships are usually more expensive, the stellar customer service that Evan displayed is absolutely priceless and makes it all worth it. All Dealerships and mechanics offer the same things-- part and repairs-- the one and only difference being customer service, the way a person is treated, and Evan of McGrath Toyota just won his team the first place trophy.

Professional my Representative was knowledgeable and accommodating All questions was answered satisfactorily all personnel were friendly