Used Toyota Grand Highlander for sale near Laurel, MD

Excellent service advisor and assistant service manager - James Kim. The service department receives high volumes of customers, but James is always ready to give his customers great service and honest assessments and results. While convenience is also a reason I take my vehicle to Koons, pricing is also competitive and I prefer using OEM parts for my vehicle.

I am super pleased, I have this car. It makes me super excited and just gives me the feel of being wealthy and grand like my GrandHighlander. It gives me peace of mind when am driving it, no matter the climatic conditions. I drove it during the enormous snow that happened in 2024 in Maryland and it was just marvelous. I got it brand new and has put nearly 15k mileage on it yet it still feels brand new. Though there’s been some recalls on it, which has been fixed by Toyota free of charge but I’ve never had any issues driving it. It’s a great upgrade from the previous sedan car I had. It is truly an amazing luxury car without the luxury price. I wholeheartedly recommend this car. I particularly liked the fact that it is roomy and has cargo room too while being a beautiful SUV with the strength of a Truck.

Lauren Lenard was very knowledgeable , friendly , and efficient. She explained and answered all questions I had.

This car is great for someone who has a small sized family. We enjoy the comfort of a large driver seat and captains chairs in the center. We can get a little stuffy in the back but my partner is almost 6 feet tall and most of his family is big too so that’s the only downside. Other than that i love it.

Recently, I had a vehicle service appointment with Koons Arlington Toyota Mr. David Garcia Medina was friendly, professional, and attentive. He explained everything clearly, answered all my questions, and kept me informed throughout the entire process. The service was completed on time. I truly appreciate the attention to detail and the care he put into making sure everything was done right. It’s clear he values his customers and take pride in his work. I will definitely be returning for future services and highly recommend Toyota to anyone looking for reliable, top-notch vehicle care! Humaira Saif

Working with Matthew Werner was an absolute pleasure! He went above and beyond to make everything go smoothly. We highly recommend you talk to Matt if you are considering buying a new or previously owned automobile.

Excellent experience at Jim Coleman Toyota/Cadillac. Brendan Coleman, Ben Lare, Ben Hernandez, and Michael Jaffee were all a pleasure to meet and deal with. They worked with me to make sure that I could secure a vehicle with proper financing and at a very quick pace. The overall experience dealing with them was excellent!

Made the whole process as quick & easy as possible. We live 2hrs away from dealer location & I had been exhaustively car searching & kept going back to a specific vehicle at Auto Nation. The deal felt too good to pass up. I work full time & have small children, so I am not the best at communicating especially over the phone. They were patient with me communicating with me over text & always responded quickly. I did shop around for financing options but with a quick online form & a super brief phone call, they took care of my financing at a good rate.. maybe not the best, but frankly the convenience of it all was worth it. We last minute headed to the dealer (with our small kids) late afternoon & did not arrive until a little after 6pm (they closed at 7pm). The vehicle was pulled up front & ready to test drive, instantly loved it. I never felt rushed even though we ended up being there until after they closed. The physical location was very clean, my kids made themselves right at home. Everyone we had interactions with was very friendly & helpful. They made things at quick as possible, we sealed the deal & off we went!

Purchased my first vehicle and the service was amazing. Sure it took a while, but that comes with buying a car. I had the pleasure to work with Reggie Wilkinson who has been working with Ourisman for 15+ years. Reggie knows everything, and the best way to expedite and complete a transaction. He is also very funny and lovely to chat with. Thank you, Ourisman team.

Went in looking for a car. The sales staff were no haggle, friendly, and accomodating! Super nice people! I would highly recommend them to anyone looking for a used car. Didn't feel pressured at all and they were very friendly, up front and honest!!

Although Tyrone was young he was quite well trained and polite I would also recommend Nick... They were very accommodating in handling my down payment and overall I spent less time in the dealership that I have in previous car buying experiences

Mike really made the process easy as a first time buyer he really knows his stuff. Loving the new car and would recommend him to anyone looking to purchase.

Heath Defranks and John Young were EXCELLENT to work with. Very straight forward and communicative. The buying process could not have been any easier. Loving my new 1958 LC!!

My experience every time I come to the Chevrolet service department is alway's top notch. You are greeted with a smile and how can I help you.

Recently purchased a 2024 Toyota Grand Highlander Platinum and very pleased with it. It handles very well and is very comfortable. I previously owned a 2017 Highlander and this is definitely an upgrade. Like the legroom in the third row seat.

I had a pleasant experience with the service received this day from the mechanic who inspected my car and from Junior Villatoro in his extraordinary customer service that he provided me, it was beyond my expectations.

This is my first SUV purchase (I've always driven a small sedan). Our dealer suggested the Grand Highlander after hearing about what we were looking for in our next vehicle. I love it! It is so roomy and so comfortable. It handles great! The safety features are awesome, the infotainment center is easy to navigate, and everything the driver needs is easy to find and use. I love the additional storage and room with the Grand. I'm soooo glad I decided on the Grand Highlander.

Amazing experience at the dealership. We are thrilled to have our vehicle. Kevin Garcia was amazing from the first interaction to the keys hand off. Highly recommended!!

It was a very relaxed and no pressure day at DARCARS Silver Spring. Moses was my salesman and I would highly recommend working with him!

Karen Escalante made all the difference when it came to buying a new car at Koons Ford Falls Church. Her outgoing nature, knowledge, and dedication to explaining the entire process from start to finish truly set a new standard for me when deciding on buying a new car. It's wonderful when a dealership, like Koons Ford Falls Church, creates an atmosphere where you feel right at home and prioritizes excellent customer service. Knowing that the finance team was also transparent and focused on getting me the best deal possible seals the positive experience. Again, If you are looking for great customer service, check them out and don't forget to ask for Karen Escalante and tell them I sent you :)

Very good dealership. They were professional, honest, fair, and helpful… exactly what you’d expect from a quality, reputable dealership

Chris D'allessandro is a fckn magician. If you live in or anywhere near Maryland, & have bad or no credit at all. Call Carmax & ask for this dude.. YOU'LL THANK ME LATER.

I just bought a 2020 Nissan Murano from Tyrone Thomas at Baltimore Hertz. He was excellent to work with. Tyrone was helpful with no pressure and professional. We tested a number of cars and he was very patient. The staff figured out a great deal for me. Thanks.

Great place to purchase a car.George did a great job.He was very helpful and had the car ready to go the day I had a appointment.I would buy from Hertz again.