Used Toyota Grand Highlander for sale near Upton, MA

Jude of the Service Department was a true gentlemen and very helpful and courteous. He explained the process accurately throughout the entire service maintenance process.

I always have a positive experience when visiting Imperial Toyota for service. Curtis was especially helpful with my last oil change.

This car is great for someone who has a small sized family. We enjoy the comfort of a large driver seat and captains chairs in the center. We can get a little stuffy in the back but my partner is almost 6 feet tall and most of his family is big too so that’s the only downside. Other than that i love it.

Tom was polite. And very informative. Not pushy and answered all of pur questions. I ended up buying a car that was discounted. 10 out of 10.

Recently purchased a 2024 Toyota Grand Highlander Platinum and very pleased with it. It handles very well and is very comfortable. I previously owned a 2017 Highlander and this is definitely an upgrade. Like the legroom in the third row seat.

This is my first SUV purchase (I've always driven a small sedan). Our dealer suggested the Grand Highlander after hearing about what we were looking for in our next vehicle. I love it! It is so roomy and so comfortable. It handles great! The safety features are awesome, the infotainment center is easy to navigate, and everything the driver needs is easy to find and use. I love the additional storage and room with the Grand. I'm soooo glad I decided on the Grand Highlander.

Mr. Cho ensured that our car was carefully evaluated and advised several procedures that will ensure it remains in good condition. This demonstrated excellent service.

The staff were extremely knocked and patient while assisting me in purchasing a new car.

On April 30th, 2021 I had an appointment at Prime Toyota for a humming sound I heard when I turn the steering wheel. At 6 am. I parked my car and left the keys in the dropoff box. Came back and pickup the car not checking the entire car. As soon as I got home with the car I noticed the right passenger side had dents and scratches. I called Prime and the call went to voice mail. My mistake one i never check the car before leaving the dealership and second when I call back I was very frustrated and didn't leave a message. I called the next morning and spoke with Lacey DaRose who told me to bring the car in. I drove all the way to Prime Toyota West Roxbury. Lacey went and spoke with the Fixed Ops Director Malinda Burgos who spoke to me like was stupid telling me she's not arguing. She then told me she would fix the car and gave me a rental within a week, I told her to put it in writing and she wrote on one of her business cards and gave it to me.Here's my intake on all this, You never inconvenience a customer. She should have taken the car the same day to have it fixed and gave me a car . She told me to give her a week to call and let me know when a rental will be available . A week for me is a liftime especially the incident happen right there at the dealership. I gave her 3 business days. I called on the third business day and left her a messages she never called back. I was very upset the forth day and drove up to Prime Toyota, and met Alwin customer relations at the new Parkway Toyota and he made my day. I told him what had happened and he took care of the problem right away. He took my car and have it sent to the body shop and gave me a rental. Also Jason DaSilver both gentlemen were awesome and I honestly had no intention of going back to this dealership until I met these professional men. I just want to say thank you to Alwin from customer Relations and Jason Dasilver for such great customer service and your my only reason for going back to this dealership. Your both truly remarkable.Thanks so much!

I had an excellent experience at Lexus of Watertown thanks to the wonderful service provided by Alec Nicholson. He arranged for me to lease a 2025 Lexus 350 ES. Alec patiently answered all my questions and set up my cell phone and helped with the other settings as well.

Car buying process was easy, didn’t feel pressured. Tim B’s customer service was great. Got a good deal on a used certified car.

The best way to start the new year - picking up my new Cadillac and working with Al P.! The transaction could not have been smoother and Al made sure I was informed and comfortable with all of the bells & whistles! Cadillac of Norwood - there is no other place where you will be treated so well!

I’m 90 and Donny treated me like family. Love my new Tucson thanks. Purchasing and car is stressful but Donny Chakoian made it a pleasure.

My wife and I have had wonderful experience buying the new RAV4 XLE 2022 from Westboro Toyota. Ricky was the first salesperson with whom we discussed the need for a new car. He is very professional, knowledgeable, and respectful and explained everything that we need to know about the new car buying process very patiently. We had to wait for more than 2 months to get the car with the color of our choice. Whenever I called him or texted him, we have received responses which encouraged us to wait patiently. 3 days ago, we have received a call from BB, a genuinely nice, knowledgeable, and respectful salesperson or manager who explained to us the availability of the Car with the color of our choice. We have had friendly conversation with BB and the Finance Manager, and we got the car in 2 days after completing all works related to Car buying. It has been a wonderful experience. Also, we would like to let you know that we have been getting excellent service from the Service team for other Toyota vehicles for 11 years. We would highly recommend Westboro Toyota for great buying and service experience.

I would like to thank the Toyota team in Milford for the excellent service. From the moment of purchase to the after-sales support, I was very well taken care of. The team was attentive, professional, and always willing to help, making the entire experience smooth and satisfying. I am very happy with the car and the service provided. I definitely recommend the dealership!

Dante was very kind and through in explaining the process of buying my new Hrv. Very happy to work with him and would recommend Dante and Grieco Honda

Was very happy with this dealership my experience was overwhelming most of all because I had the best service and sales person her name was Natasha Alexandre and I couldn’t have found a better person to take care of me considerate in every way and her service was top notch thank you and I will definitely be back and let everyone know.

Excellent, attentive and polite service. Tereza Guzman is personable, knowledgeable, helpful, and easy to communicate with. Great service for getting up and down the steep ramp. With gratitude, EDF

I requested information on a vehicle at Westborough Toyota and they were very responsive in an appropriate manner. While I did not end up visiting their location, I found them to be attentive and kind when I said I purchased a vehicle elsewhere. Very good customer service.