Used 2019 Toyota Highlander SUVs for sale near Mountain Lakes, NJ

When it comes to buying a car, we all know that customer service can make or break the experience. Recently, I had the pleasure of visiting Route 23 Nissan, and I must say, they truly lived up to their word. Mistakes can happen, but it’s how a dealership handles those mistakes that speaks volumes about their commitment to their customers. Stephanie provided exceptional service that felt like true white-glove treatment. Despite my initial skepticism about a three-year-old car with only 5,000 miles, Stephanie's thorough knowledge of the vehicle's history put my mind at ease. She went above and beyond to make sure I felt comfortable with my purchase, transforming my concerns into confidence. I also want to give a shoutout to Corey in finance. He took the time to explain prepayment policies and extended warranties, making sure I understood my options without pushing unnecessary sales. It was refreshing to receive genuine advice that felt beneficial rather than just a sales pitch. With two more leases ending in April 2025, I’m already considering reaching out to Route 23 Nissan again. Their inventory is truly impressive—not only did I see a Bentley GT in the showroom, but I also noticed a new model Land Rover Range Rover in the lot. It’s clear that they cater to a wide range of customers. In a world where great customer service can be hard to find, Route 23 Nissan stands out. Their commitment to owning mistakes and providing exceptional service makes them a dealership worth recommending.

I traded in my 2016 RAV4 Limited for the Highlander XLE. Primarily for the ride. We had to give up some features such as seat positioning and closeness sensors available on the Rav4. The 2019 Highlander has a V6 that is well reported on and gives us the performance we need. Our ride has definitely improved on the Highlander.

Prompt appointment scheduling, shuttle service back home, pleasant friendly service employees. Great communication Very satisfied with the courtesy of employees & clemliness, prompt repair service. Best dealership I ever dealt with

Overall very good and reliable vehicle for the money. Not the most comfortable, stylish, or best on fuel but for the price i dont think you can find better

Best car buying process I’ve ever had. Great place to buy a car. Would recommend this dealership to anyone interested in buying a car for a smooth transaction.

Best reliable car around Toyota Highlander 2019. Great all road trips. Spaces and plenty of room for everyone. Bars inside seat for car seats to connect to keep baby safe. I have bought 3 Highlanders and loved everyone.

The service department is always excellent. Even though I did not purchase my new vehicle at this location in 2022 (not by choice, but because inventory of new vehicles of my preferred model was very scarce at the time) they still offer all the benefits of the warranty and extended service plans I signed up for during my purchase elsewhere - making for great Toyota brand loyalty. I work closer to this dealership than the one I purchased from, so it was a pleasant surprise to enjoy working with this dealership right from my first visit. I especially appreciate the shuttle service they offer to take me home and back when there is going to be a long service procedure. Also, I have a choice to schedule online or by phone, and I like having both options. Finally, the explanatory videos taken by the technicians when they have finished the job are great to have both at the time, and later at home when I want to review and fully understand what they said once more.

All-round is a very comfortable and reliable car which is good for commute, transportation and having fun with ur family with space for cargo and people

Great service. Yolanda received my car and explained very well the expected services and procedures. The customer service was very professional and the facilities were comfortable. I highly recommend

I used to own the Infiniti QX60 and loved it in every way. Had to get rid of it because of the famous transmission cvt problems so I got a Toyota. Aside from the interior which is not super sophisticated as the Infiniti, Toyota is a very reliable car. I know engine will always start and the car will always perform. Very comfortable and mileage is great for a V6! Toyota is the best! Everybody else is just an mature.

Dalla best salesman! Very honest and very easy to approach. I won’t buy the car if it wasn’t him.

Purchased my dream vehicle here, Challenger Scat Pack manual, it was tough to find a low miles unit, Thanks Benny and Alex

Prompt service, friendly staff. I definitely recommend Lynne’s to all for car parts and maintenance.

Just bought my new car from Prestige Tayota and had a great experience! The process was easy and the staff were super helpful and friendly. Big thanks to Krystina Gronka for making everything go smoothly. I definitely recommend this place if you’re looking for a good car and great service!

Amazing service. Vasyl is very professional and gets the job done. Very kind and professional staff

Salesperson was very helpful, the problem was transporting the car from NJ to KS. May recheck!

Thank you Alex Ramirez for all your help with my lease. Great salesman, what a professional didn't mind working late, made sure we left that very night with a vehicle. Thank you again Alex Ramirez!!!!

La amabilidad, cordialidad, carisma y profesionalismo de la asesora Daiana di Bella, resulta ser el complemento perfecto en todo negocio, para que nosotros como clientes salgamos de un establecimiento plenamente satisfechos y estrenando obveamente, todo este conjunto logrado en un primer contacto.... lo mejor de todo!!