Used 2023 Toyota Highlander for sale near Cross Roads, TX

Very well managed non pressure Lexus dealership that’s focused on my satisfaction first. We have been with the service department for 12 years and could not be more satisfied with experience and the loan cars!

Have had our 2023 Highlander XLE AWD since April 2023. Live in Chicago area and have driven to Arizona and Maine. Zero problems with the car. We put a large Thule box on the roof, multiple mountain bikes on a bike carrier and a kayak. Lots of luggage, got 27 miles per gallon on both trips. Plenty of power in the Rocky Mountains. Would recommend the car to others. We have a great Toyota dealership but all we have needed is schedule maintenance.

Good experience in dealing with Kerron at dallas lease returns, would Definitely buy another vehicle from him !

It has a lot of road noise and the low profile tires makes feel like you're running on flats you feel everything I'm not happy at all it's nothing like my 2015 highlander no compassion at all!

Okay, this is an older facility without all the excesses that are in so many new dealerships. I believe that the lower overhead results in a lower price for the customer. My sales person, Lou Margetis, was outstanding in answering my questions, making sure that I got to look at and drive all the vehicles that I was interested. Working with Lou, and Timothy Goodman, the New Car Director, I got what I thought was an excellent price on a new Kona SEL Plus, much better than any other Hyundai dealership. Then, Timothy Goodman made sure that I was taking advantage of all the Hyundai specials, and another $1000 came off - wow, now I had a deal that I could not refuse. I bought the Kona and drove it home that evening. Then, a few days later, Katarina, their customer relations specialist followed up, and was very helpful in answering a few questions and was sincerely interested that everything went well. It was an awesome experience, and I highly recommend this dealership. Finally, I was also very impressed that this dealership was taking the Covid-19 issue very seriously and making sure everyone was safely taken care of.

I waited months, purposely, before writing this review. When I initially bought the car, I was scared because the reviews made it seem as if I made the worst mistake of my life. 6 months, 7000 miles later, the car running great. In the beginning, there was the weird shifting and lag but as time went on, around 5000 miles it had mostly smoothed out. After I took it for the TSB/Recall for a software update, it has been running perfectly since, no lag or strange shifting at all. I haven’t had any trouble otherwise. It’s roomy and comfortable for long trips. The third row is really for short trips(no more than 1hr 1/2) and for people 5’8 and under. The MPG excels on the highway especially on ECO mode with cruise control. I’ve gotten it as high as 33/34 mpg at 70mph on relatively flat land. In the city, it does terrible. I average around 17-19 even with slowly accelerations. My DTE is 290-310miles, 95% City driving. I’m sure those who use it on the highway will reach much higher. Despite the new 4 Cylinder Turbo, it has quite a bit of power and was able to take off very fast with a car loaded with adults (even in the third row). As of right now, the engine has been nothing but reliable. If anything changes, I’ll surely come back and edit this review. But for now, this 23 Highlander Limited Non-Hybrid, is a fantastic mid-size SUV and I recommend it now with the software update taking care of the shifting problem.

Jaymes Becker was extremely helpful, from the moment we walked in to the second we left. He was a huge huge help

We own a 2.4 Turbo XSE, has plenty of power to get you in and out of traffic. Just took a 10 hour road trip from NC through the mountains of VA & WV, performed like a champ up steep inclines and ride was very comfortable. We really like the captain chairs, easy to get passengers (inlaws) in and out. Had plenty of room for a wheelchair with 3rd row folded down. Really like the sporty look of Highlander. The 20" black rims compliment the look for me. I wish Toyota would've designed with dual exhaust to better enhance the design.

The Service advisor was great. The remolded customer waiting room , parts counter and cashiers area were very impressive.. The check-in process was fast and my vehicle was serviced in a timely manner.

Have had 2 Toyota Rav Limiteds and they were great. Decided to go with something a little bigger this time so got a preowned 2023 Highlander Limited. Love the ride, quieter than the Rav 4 and definitely more room. It’s only 3 inches wider, but 10 inches longer. Seems like the front area is quite a bit bigger than the Rav. Great purchase!

2016 RAV 4 Hybrid : I go to Pat Lobb Toyota of McKinney for all of my car maintenance. Customer service is outstanding! My SUV runs like it is still new. The dealership was recommended to me and I would highly recommend it anyone that owns a Toyota or wants to buy one.

Chris Calltharp did an excellent job finding us the perfect luxury suv, a QX 60. We visited many other dealerships to look at an explorer, pathfinder, blazer, rx350, Range Rover, Toyota and some used suvs at Carmax. I was not really impressed with anyone else’s knowledge or simple honesty. I applaud Chris for ensuring that this was a positive experience for my wife. She is extremely happy with her new 60! It was a pleasant experience. Please go find Chris and give him a chance to get you into an Infiniti. Sam in finance made that portion a seamless transaction as well. Very happy with Crest Infiniti!

Had a great service experience. They had all the automation tools to make a decisions on what to service and were available on the phone to talk through things. Also, they finished work on my truck when they said. Good work.

Jeremy was incredible and made the process of buying a new car so easy. When it’s time for a new car, he will be my go to salesman.

Omar was great! Easy to work with, very knowledgeable, up front and honest. Would recommend Omar.

Cilo my salesman spent 3 hours with me to make sure the whole car buying process is understood. Car fax said a previous Dmg and he showed me the exact repairs they did. I am happy and they were very transparent on everything. I buy a car every 5or 6 years and I will be at central in the further

Great buying experience. Process was very smooth. Salesman was very nice and accommodating. They had the exact model and colors I wanted on my car. Overall very satisfied.

Our salesman. Jayon Flores helped us get a great deal on a new Toyota Camry i highly recommend this Toyota of grapevine dealership, very fair pricing compared to others and customer service.

Good buying experience. I’ve always received great service from service department. Staff very friendly

Excellent experience with Tommy and the financing team, he got us exactly the car we wanted at the price that we wanted. Highly recommend for friends and family.

Repaired our VW air conditioning unit in three days. Another dealership failed to repair it in three attempts covering a period of over a month. Clay Cooley was courteous and exceedingly professional in conducting their repairs. They kept me informed on progress at each step and once repairs were completed, readied the car for pickup.

Excellent experience at Dallas Lease Returns. Chris Mikell was great to work with. The entire process was quick and with none of the stress or pressure that often accompanies car buying. I would definitely buy from this dealer again!

Mr. Tommy gave my husband and I exceptional service from the moment we walked in, to the moment we drove off in our new vehicle. The sales team worked with us so that we were happy with our monthly payments.

Robert McMillan was my service advisor and did a great job not trying to sell me crap I don’t need. Like the cabin air filter, transmission fluid changed, radiator flush and don’t forget the power steering fluid change! Honest guy and easy to talk to without the sales pitch. Will recommend him to everyone I know that uses Pat Lobb.

I had a great experience at Toyota of Plano today. Chris was my service advisor and provided exceptional customer service from start to finish. He was informative, attentive, and made sure we were comfortable while we waited. He even surprised my daughter with a slice of pizza—such a thoughtful touch that really stood out. Highly recommend working with Chris!