Used 2023 Toyota Highlander for sale near Waller, TX

I had a rough first experience at Mac Haik Chevrolet’s service department, but Brian Caldwell, the Service Director, completely turned things around. He personally followed up the same day I voiced my concerns, sent a mobile tech to my house to handle the software update, and later arranged for a porter to deliver a loaner and pick up my truck for a roof recall and additional service. They performed every repair as promised—on time—including the roof fix, oil change, tire rotation, and a minor interior issue. Brian kept great communication throughout, even with our busy schedules, and treated my time and situation with real respect. What started as a frustrating experience turned into one of the best service recoveries I’ve ever seen. Huge thanks to Brian, his team, and Mr. Mac Haik. This is how a dealership should be run.

Have had our 2023 Highlander XLE AWD since April 2023. Live in Chicago area and have driven to Arizona and Maine. Zero problems with the car. We put a large Thule box on the roof, multiple mountain bikes on a bike carrier and a kayak. Lots of luggage, got 27 miles per gallon on both trips. Plenty of power in the Rocky Mountains. Would recommend the car to others. We have a great Toyota dealership but all we have needed is schedule maintenance.

As with many auto dealership experiences, my interactions with Shottenkirk Nissan had its ups and downs. However, I am giving 5 stars because there were two people that made the experience that good; our salesperson, Sommer, and the GM, Harmon. These two went above and beyond to answer questions and make us feel like our business was important to them. I highly recommend visiting the dealership to purchase from Sommer. She never pressured us or made me question whether she would just say whatever I wanted to hear to buy a car. She was honest, polite, and helpful. That is something that most salespeople lack greatly. Harmon assisted in the finalizing of the deal by being genuinely helpful during trade in process and answering all of our questions accurately about fees and taxes that appear on the buyers order. He eliminated the tricks and nonsense that many dealers do to grab a few extra bucks during the buying process. Thank you, Sommer and Harmon.

It has a lot of road noise and the low profile tires makes feel like you're running on flats you feel everything I'm not happy at all it's nothing like my 2015 highlander no compassion at all!

Thanks to Jackson Russel, Grant Draper and Alexis for a pleasant and hassle-free experience. We appreciated the refreshing low-key approach to doing business.

I waited months, purposely, before writing this review. When I initially bought the car, I was scared because the reviews made it seem as if I made the worst mistake of my life. 6 months, 7000 miles later, the car running great. In the beginning, there was the weird shifting and lag but as time went on, around 5000 miles it had mostly smoothed out. After I took it for the TSB/Recall for a software update, it has been running perfectly since, no lag or strange shifting at all. I haven’t had any trouble otherwise. It’s roomy and comfortable for long trips. The third row is really for short trips(no more than 1hr 1/2) and for people 5’8 and under. The MPG excels on the highway especially on ECO mode with cruise control. I’ve gotten it as high as 33/34 mpg at 70mph on relatively flat land. In the city, it does terrible. I average around 17-19 even with slowly accelerations. My DTE is 290-310miles, 95% City driving. I’m sure those who use it on the highway will reach much higher. Despite the new 4 Cylinder Turbo, it has quite a bit of power and was able to take off very fast with a car loaded with adults (even in the third row). As of right now, the engine has been nothing but reliable. If anything changes, I’ll surely come back and edit this review. But for now, this 23 Highlander Limited Non-Hybrid, is a fantastic mid-size SUV and I recommend it now with the software update taking care of the shifting problem.

Katy Toyota rocks! Here's a shout out to Marci Simpson, who helped us better understand the many options for leasing one of their new cars. She was pleasant and friendly and a delight to work with. Never felt pressured--really appreciated her honesty and patience explaining details of several options we had. She genuinely cared and was committed to meeting our needs and we feel much better knowing what is financially attainable and practical. Past experiences with other car dealerships for me have not been good and none come close to the great service she provided. Hope to lease a Corolla Cross or other hybrid soon as we're working to get our finances in order. Really appreciate her time showing the new hybrids available. Will definitely come back to see her when we are ready to move on this. Great dealership, friendly professional people there.

We own a 2.4 Turbo XSE, has plenty of power to get you in and out of traffic. Just took a 10 hour road trip from NC through the mountains of VA & WV, performed like a champ up steep inclines and ride was very comfortable. We really like the captain chairs, easy to get passengers (inlaws) in and out. Had plenty of room for a wheelchair with 3rd row folded down. Really like the sporty look of Highlander. The 20" black rims compliment the look for me. I wish Toyota would've designed with dual exhaust to better enhance the design.

Rodney Feltus at Joe Myers Toyota was fantastic to work with. He was personable, listened well, and proved himself to be extremely knowledgeable. After our ordered-from-factory car arrived, Rodney gave my wife and I what's *easily* the most thorough tour of a new, high-tech car with we've ever gotten. His tour was *way* better than the standard "Here's the keys, now get out of here" some dealers seem to do. Part of the reason we chose Joe Myers is because Rodney was the only sales rep among several dealerships we talked to, who was willing to give us a *proper* number on what the 'drive off' price would be for a factory-ordered car. Every other dealership we talked to essentially refused to put any price in writing- asking us to put money down for an order, then negotiate a price *after* arrival. No thanks! Aside from the care and attention we were given *before* our purchase, Rodney got in contact a while after our purchase to check how we were doing with our new purchase (we *love* it!). Another nice *very* note- I needed a dealer signature on a form in order to get a Texas rebate for my new car. I contacted Rodney about it, emailed him a document to print and sign- and that was it- an envelope with the printed and signed documents arrived at my house a week later, with no need for extra reminders. I *really* appreciate that level of care being shown after the original transaction was complete, and would *definitely* recommend this place (and especially our sales person, Rodney) to others

Have had 2 Toyota Rav Limiteds and they were great. Decided to go with something a little bigger this time so got a preowned 2023 Highlander Limited. Love the ride, quieter than the Rav 4 and definitely more room. It’s only 3 inches wider, but 10 inches longer. Seems like the front area is quite a bit bigger than the Rav. Great purchase!

Amazing experience! Andrew G. responded to my emails quickly when I reached out with interest of a car on Cars.com. He made setting up the test drive and car buying process so smooth! After buying the car, he has continued to check in and make sure to answer any questions I have! 10/10 would recommend Andrew from Autonation at Land Rover/West Houston!

Jacob & Patrick were excellent! This was my first BMW car buying experience. They both took their time with me and answered all my questions. Financing was easy and fast.