Used 2024 Toyota Highlander for sale near Columbia, MD

1st visit for my 2025 RAV4 Hybrid. With "pit crew" approach Jamie and her team got me in and out in about a half hour ! Very pleased with Jerry's Toyota and its staff.

As soon as I walked in I was greeted by Mo she is very friendly and had the car all ready pulled up for me. She answered all my questions and was very patient with me. The process was very easy and I was happy thank you Mo for everything!

I had a wonderful experience with Nick and other team members. At Koons Toyota. It was my first visit since I purchased my RAV 4 last December. They checked the whole car to ensure all was in order. Excellent service and all my questions were answered A 5 star experience!

Very accommodating and informative even though I didn’t purchase. Would consider them in the future.

Excellent, jovial and professional service, always. Whenever my vehicle requires service, the friendly and great atmosphere makes me feel welcome. My service advisor is awesome.

Easy and laid-back, let me look at the cars and make my own decision, then assisted me expertly through the whole bone process. So, so calm and laid-back. My kind of place.

Sheehy provided a pleasant purchasing experience with no surprises. Fair deal and good transparency throughout.

I recently purchased a car the other day from Hampstead Pre-owned and have to say how easy the process was. My salesperson (Nemo)made it a no pressure experience. I told him what I was interested in, and he prepped the car for a test drive. When done I was asked if this was good or is there was something else I wanted to look out. He never tried to talk the car up or sway me in any way. When I decided to buy he finished up on his part and was passed off to finance, general manager and owner. Everyone involved (and employees not involved) were very accommodating and friendly. I'd buy again from them.

The guy that scheduled my appointment, Tony, really went above and beyond. The guy was awesome. While scheduling my service request he also set up a follow-up task for himself to help me out.

Purchased a new Tundra from Anthony ( Josh ) Bruffy. Had a great experience with Anthony test driving vehicles and when I made final decision, he and Chris in finance we easy to work with. No pressure whatsoever. Great experience. When I got home, I even told my wife how easy everything went. The whole staff was great. Thank you!!

Koons Toyota is always a great place to do business. I’ve been going there to buy cars and service cars for many years. I wouldn’t think of going elsewhere. My service manager, Scott Mudd, is terrific. He is knowledgeable, personable, and extremely conscientious. Scott is a credit to Koons Toyota! “Excellent” is the best word I can use to assess Scott’s work. I appreciate all he does to make my life easier. Bravo Scott!!

Koons service is always stress free when going there . Service associate Molly is always on her A game with keeping you informed with your vehicle.

I recently purchased a 2025 Kia Sportage Prestige, and I couldn't be more pleased with the exceptional service I received from Donny. His customer service skills were outsanding-he actively listened, was incredibly knowledgeable about the vehicle, and kept me well-informed throughout the entire process. This is the third car I've purchased from this location, and I was intially unsure if the experience would match the high standards set by my former salesman who is no longer there. Donny reassured me that I was in good hands, but he was wrong-I was in great hands. I had considered other brands and wasn't certain I would stay with Kia, but Donny's patience, professionalism, and thorough answers to my (many) questions made all the difference. He was truly phenomenal, and the overall sales experience was marvelous thanks to him. Donny's outstanding service is what ultimately sealed the deal. Highly recommend asking for him if you're in the market for a vehicle! I am writing to follow up on my previous message regarding my concerns with the Finance Department. I am pleased to share that since then, the team at King Kia of Laurel has gone above and beyond to address my concerns and turn my experience into a positive one. I would especially like to recognize Larry, Carlos Mendez, and Matt Aglio for their extraordinary efforts. Their professionalism, responsiveness, and genuine commitment to customer satisfaction were truly impressive. Thanks to their support, I now feel confident and valued as a customer. I appreciate the time and care taken to ensure my concerns were resolved and that my experience ended on such a high note.

Karen Escalante made all the difference when it came to buying a new car at Koons Ford Falls Church. Her outgoing nature, knowledge, and dedication to explaining the entire process from start to finish truly set a new standard for me when deciding on buying a new car. It's wonderful when a dealership, like Koons Ford Falls Church, creates an atmosphere where you feel right at home and prioritizes excellent customer service. Knowing that the finance team was also transparent and focused on getting me the best deal possible seals the positive experience. Again, If you are looking for great customer service, check them out and don't forget to ask for Karen Escalante and tell them I sent you :)

The service we receive at Jerry’s is wonderful! Everyone is very polite and helpful! All of our questions are answered and work is always done efficiently. We are so happy that we decided to purchase our vehicle from Jerry’s and also to have it serviced there!

I had a wonderful experience with my service advisor. I am very satisfied. Great personality. I got updated all the time. Great service and a big plus as well was my car got washed nicely. Glad that my car was in his care. Thanks to my service advisor, to the technician and to all that took good care of my car. Definitely 5 stars.

Great place. Spacious. Plenty of seating. Very helpful staff. Relaxing while I waited. Great texting service w the technical service info. Am I up to 25 words yet?

It was a pleasure working with Carroll. He was very helpful and knowledgeable. Made the process very smooth. Would definitely come back again in the future.

Meme provided excellent customer service and professional. Meme assisted me with getting a ride back home free of charge. Meme was prompt with letting me know the status of my vehicle. Meme also ensured that I got discounts if applicable.

It was a very relaxed and no pressure day at DARCARS Silver Spring. Moses was my salesman and I would highly recommend working with him!