Used 2024 Toyota Highlander for sale near Delafield, WI

I just want to thank everyone involved with our new vehicle purchase!! From Marry (Sales) confirming the vehicle was ACTUALLY on the lot and personally holding onto the keys so no one else could grab them(!), to Christian (Sales Director) and his willingness to work with us to come up with numbers that worked for us both, to Jessi (finance) and her quick, friendly work getting us through our paperwork. Everyone was super friendly and professional. After the purchase we had to return for installation of running boards where we met John Ferrigno (service). Although we were told install would take an hour or two, he told us it would likely be longer - a little disappointing but we had the time to wait. Not even 1 hour later John came up to us to say our install was DONE!! He pushed it to the top of the list - what excellent customer service! And the final kudos goes to Mike Schmidt (service) who took my frantic call today when I couldn't get the liftgate to open or shut (stuck 1/2 way open) Although he tried to talk me through the process over the phone (for a good 15 minutes) I was really frustrated, so he guided me through the process of manually closing the liftgate (so I could get home) and said if we couldn't figure out how to reset it - he'd be glad to help out. Fortunately, we figured it out (lesson learned!) but his calmness and patience helped me not freak out. I don't think most people enjoy the process of vehicle shopping BUT this experience from start to finish was exceptional! Thanks Umansky!

Was happy to do business with their salesperson even though for now, I am still looking. Would definitely return as I am still actively searching for right vehicle.

It was great working with the team and finding me Car of my choice. I am enjoying driving it

Recently bought a Mazda CX5 Grand Touring here. The Salesman, Bob Burger is simply awesome. The car was cleaner than the dozen we looked at, and the 1/2 dozen we test drove in the past month. Very happy with the purchase, and our experience with this dealership. I wouldn't hesitate buying another vehicle from them.

The staff was very friendly and helpful. They were able to answer all our questions.

My request was answered promptly with courtesy. I understand that follow up is the name of the sales game. However if I state in my initial request for information that I have just started looking, I do not want to be hassled with emails and calls, that is exactly what I am asking for. I have not been inundated with emails or calls from this dealership asking if I was still interested or when was I coming to look at the car. That is a great sales technique!

My experience with Nick Pfeffer was awesome. I hate buying cars, and he made it relaxing and wasn't pushy at all. He was super great to work with. He helped me find exactly what I was looking for and made the process really easy. We love our new ride. Thx Nick!

Jim Blake was exceptionally helpful in making the purchase of my Prius as painless as possible. He was also available after the purchase was completed for questions.

Cheryl was great, and the process was quick and painless. A great experience at Serra.

Ricky was amazing to work with! He was friendly, honest, and made the whole car-buying process quick and stress-free. He answered all my questions and made sure I got the best deal possible. Highly recommend Ricky if your looking for your next investment.

Sales people were nice and friendly . I thought I ended up with a good deal on my trade and buying a new vehicle . They need to get better coffee.