Used 2025 Toyota Highlander for sale near Springfield, NJ

Upon first impression I wasn’t sure how this was going to go. There was no receptionist and there was no organization as to who to speak to once I got there. But once I was placed with my sales manager Alex, the experience became a different story. He was helpful, professional, but very real. He didn’t xxxxxxxx, lie, or act like he knew things he didn’t, which I appreciate! Even though I was liking at a used Ford he didn’t try to sell me in something I didn’t want. He just gave his honest opinions and knowledge to help me make my decision. I didn’t buy right away, which was actually encouraged by him, to see the other vehicle I had in mind. Even gave me tips on what to look for when seeing other used vehicles, which was welcomed. After viewing the other vehicle and having the exact opposite experience with a local Ford dealer, I chose to go with car at Toyota of Hackensack even without an CPO certification, simply because I just trusted them more, they were upfront with all the costs. Alex didn’t try to slip anything by me when we sat down for pricing. The price was exactly what I expected to pay given the sticker price. I was assisted with getting a great rate on insurance by the dealership, and the finance guy Steve was just as helpful and easy to work with. They matched a finance rate I was approved for by another bank. Steve didn’t hard sell me on an extended warranty, but explained everything pretty well and gave me time to think and research. Overall I came away with a very good experience and so far, a great car. I would definitely recommend dealing with Alex and Steve at Toyota of Hackensack!

First time I buy a car and feel happy with the process and the deal. Marcos Peña was friendly, professional and went out of his way to help us in the process. Don’t waste your time going anywhere else. I shopped around before getting to know them and I’m certain I will continue working with them.

Superb service: listened to my needs and gave me the info so I could make an educated decision. I wouldn’t shop anywhere else. Francisco and Henry are Simply an awesome team!!

I had the smoothest and most pleasant first car buying buying experience ever. Thank you Francisco Nolasco and Jenry Castillo. you are simply the best team ever!

I purchased a 2015 Toyota Highlander LE Plus in predawn mica grey from Crestmont Toyota. Not only did they give me the lowest out the door price out of at least 10 dealerships but the customer service that I received came second to none. The sales manager I dealt with is Andy Beloff (andy.beloff@crestmont23.com) who is as professional and straight forward as they come. He answered all my calls, texts, and emails in a prompt fashion and answered every question that I had. He truly believes in the art of building solid and long lasting business relationships. Steve Zmani the finance manager didn?t place any pressure on me during the signing process and was quick to get me out as soon as possible. And lastly, Michael Mongiovi, the relationship manager gave me a courtesy call the day after to congratulate me and left his contact information should I have any questions or concerns. The whole process from beginning to end was straight forward, transparent, and absolutely professional - Crestmont Toyota should write a sales book on how to run a business and build relationships. I will definitely be coming back here for my next Toyota.

Salesperson was very helpful, the problem was transporting the car from NJ to KS. May recheck!

I had a 5 star experience with Toyota of Hackensack. Kellen Tavarez, my salesman went above and beyond on my behalf. Kellen is friendly, knowledgeable, courteous and professional. Kellen made purchasing a vehicle a quick, easy process. Very grateful!

We greatly appreciated Jeff Canlas' straightforwardness. We do a great deal of research before purchasing a car and knew what we wanted and the price range we would consider. He was one of very few salespeople who provided us with a detailed breakdown of pricing and who didn't waste our time by promising things he couldn't actually deliver. We have no patience for bait and switch dealers. Jeff stayed in touch, let us know when a particular car in which we had an interest was actually on the lot and even stayed open on New Year's Day to enable us to see the vehicle in person. We asked for some consideration on one small add-on and he made that happen as well. The pricing was right, the trade-in offer was fair and it was a pleasure to work with a person who didn't "play games" but just delivered what was promised. We would recommend Jeff and his dealership.

Staff was very knowledgeable and helpful. A smooth transition from start to finish. Five Plus Stars!!!!!