Used Toyota Highlander for sale near Elon, NC

I have purchased many cars in my 69 years, each time building more skepticism of the process(es); subsequently I loathed the entire experience: BUT, that all changed in working with Antoinette and her entire team of sales/support/finance folks in the previously owned car section of Mark Jacobson Toyota. Great low mileage used basic LE Camry competively priced, professional, knowledgeable and friendly staff willing to make the deal work best for ME! The entire experience was so atypical of all my previous dealings, I'm actually in AWE, and, will always look back on November 8th, 2022 with great delight. Thanks guys, well done!

Have had our 2023 Highlander XLE AWD since April 2023. Live in Chicago area and have driven to Arizona and Maine. Zero problems with the car. We put a large Thule box on the roof, multiple mountain bikes on a bike carrier and a kayak. Lots of luggage, got 27 miles per gallon on both trips. Plenty of power in the Rocky Mountains. Would recommend the car to others. We have a great Toyota dealership but all we have needed is schedule maintenance.

I would Like to Thank Mr. David Pollock In reminding us that we had purchased a service agreement when we purchased our car and had only used it twice. And the tech who serviced our car and alerted us to a real problem and not just trying to sell us some service that may or may not be needed. My hats off to your service Dept. For being honest and TRUST WORTHY. That EARNED My business from here on out . Thank You guys . Great Job. Robert Hicks

I traded in my 2016 RAV4 Limited for the Highlander XLE. Primarily for the ride. We had to give up some features such as seat positioning and closeness sensors available on the Rav4. The 2019 Highlander has a V6 that is well reported on and gives us the performance we need. Our ride has definitely improved on the Highlander.

Lisa, was amazing from start to finish, kept me posted through the entire process and had all my paperwork ready in advance

2015 highlander limited. Its very smooth , the seat/mirror memory buttons are great , the auto high beams are awesome. Its easy to maintain, all the fluids and breaks etc are very easy to service right in the driveway. It has the 6 speed transmission that is known to be very reliable (unlike the 8spd trans that toyota came out with in 2017)

Wonderful experience buying a new vehicle. Great dealership. Paul Chanthaphone was the best. He was professional and attentive to my needs making the car buying experience relaxing and enjoyable.

JR Castillo - Toyota North Austin got in the perfect vehicle. It fits my whole family. It has space for my soccer mom items. The quality and care provided to me by JR was exceptional! The whole experience was like a ride on the park, easy with JR.

Friendly staff , and very knowledgeable, super friendly ESPECIALLY Kristie was the best made me feel welcomed very warm and comforting to be around

It has a lot of road noise and the low profile tires makes feel like you're running on flats you feel everything I'm not happy at all it's nothing like my 2015 highlander no compassion at all!

My family and I recently visited this dealership to look at a used Lincoln Nautilus. We called ahead and were told there was a sales event happening. My cousin arrived first—during a heavy downpour—and right away, Brandon came out in the rain to assist. That kind of service set the tone for the whole experience. We came prepared to buy with a check from Navy Federal, but weren’t able to make a deal on the Nautilus. It could’ve been a disappointing day—but instead, Johan (Finance) stepped in and helped secure a better interest rate than Navy Federal was offering and got my cousin into a brand new Ford Bronco. What started as a frustrating visit turned into an exciting and satisfying purchase, thanks to the professionalism and hustle from both Brandon and Johan. As for me, I’m now seriously considering getting the Ford Expedition—and I’ll absolutely be coming back to this dealership when I’m ready. Bonus points: if you value diversity, this place has it. Great vibes, great team, and a great experience all around.

I've always loved the look and feel of a Toyota Highlander. But I never thought I could afford one. I found my Highlander at Alton Toyota, Alton, Il. and fell in love. I asked about the price and I couldn't believe it was right in my price range. I test drove it and it was love at first drive. Everyone from the Sales-person, finance and even the Technicians. were friendly, helpful and answered all my questions. They even went above and beyond making sure I got the best loan that fit me. I love my highlander and just got back from Myrtle Beach SC, driving round trip. It is so fun to drive and all the room is unbelievable. I highly recommend both the highlander and Alton Toyota dealership!

Overall very good and reliable vehicle for the money. Not the most comfortable, stylish, or best on fuel but for the price i dont think you can find better

Sold my Subaru Cross Trek in the fall of 2021. They paid me a more than fair price, offered about $1700 than Subaru offered and had a check ready for me that day. WinWin by everyone, quality results and a great overall experience

We switched from 4Runner to Highlander! Many years of Toyota loyalty in our family. Camrys to Tacoma’s we have had them all. I stole my wife’s 4Runner away from her and replaced it with a 2021 Highlander XSE. It’s been awesome. Bought it brand new. We just hit 65k. We drive from northern Idaho to Scottsdale Az all year and at anytime. Yes, anytime. AWD Snowmobile. It’s awesome in the snow! 22-28 MPG on the Hwy. For those worried about driving a wagon looking vessel around that does not have the great looks of the 4Runner? Don’t worry about it. The XSE has a great looking front end. The XSE Model handles great and boogies. Yes, it’s quick and drives like a sports car. Well, it handles well not quite a sports car. Don’t get the regular Highlander. XSE looks different, has the JBL stereo and drives great. AWD with a Snow Mode. Oh, and it had a third row for little ones. Reliability - been amazing. Zero issues.

Best reliable car around Toyota Highlander 2019. Great all road trips. Spaces and plenty of room for everyone. Bars inside seat for car seats to connect to keep baby safe. I have bought 3 Highlanders and loved everyone.

Bought my very first NEW car and Deja and her team were great. They walked me through every step and kept us entertained through an internet issue that slowed down the process. Love my new Toyota!

Large doors and front seats. Easy to get in and out. You have to pull past the protective bollard at the gas pump as to not ding the edge of the door. A lot of safety bells and whistles for an older car. Can tow with the best and high enough to take fishing and hunting. Good power. Feels safe in winter driving with in reason. If it gets icy or the snow gets over 5” I stay home. Operational noise is not annoying even when pulling into traffic or down shifting going up a steep hill. It gets almost 21 miles per gallon. I have no intention of spending thousands more on a vehicle to get better gas mileage. It’s paid off. I’m retired and put about 8000 miles a year on it. It still runs like new. I would love to keep it as long as I can. It also can haul pretty much everything I need.

How can you exaggerate excellent Service. Jacob Ryan’s knowledge was impeccable. He walked us through the entire process of buying a new Corolla Cross. I am very satisfied with the whole experience. As well as enjoying my new cross. It’s beautiful. The smoothest purchase I’ve ever made😉 Thank you Cox Toyota of Burlington NC

We have the 2022 Limited edition. Love the heated and cooled leather seats, very comfortable. Overall vehicle is very quiet, except on concrete roadway surfaces. The rain sensing wipers don't function as well as the ones we had on our 2019 Rav4. I will say, the 3rd row seats are for young kids or very small flexible adults. Also, front doors need more of an arm rest higher up on the doors. The tri zone heat and cooling is great. I like how the adaptive cruise will even slow you down some when entering curves. The 11 speaker JBL sound system is very good. Overall, the negatives listed are fairly minor issues, because we really enjoy this vehicle and the features. I am disappointed that Toyota will not be offering the v-6 in 2023. I much prefer the smoothness and power and torque curve of the 6 versus the turbo 4. The 8 speed transmission is butter smooth, although the kickdown response could be improved. This is our 4th Toyota and will keep coming back because of the higher quality standards and overall reliability. Also, Toyota seems to listen to customers better and making adjustments or corrections better than a lot of the other auto makers.

Staff was excellent to work with and made the buying process very easy. They went out of their way to accommodate me, including coordinating a courtesy driver to pick up documents from me to complete the sell.

Zero problems in 8 years ownership. Very comfortable. Still looks brand new. My next car will definitely be another Highlander, perhaps a 2025 Highlander Hybrid.

Friendly service rep, answered all my questions, discussed options for future service, quick completion

I recently purchased a new vehicle from Impex GMC. It was the very best car buying experience I’ve ever had. My salesperson worked diligently to get me the best deal possible. I was even greeted from the GM. Our finance rep was even able to make the deal even better. My next vehicle purchase will certainly be at Impex!

We looked at several SUVs while shopping around and kept coming back to the Highlander. It is a Highlander Limited AWD Platinum Edition. We could not be more pleased with this vehicle

Wonderful customer service! Answered all questions. Highly recommend Kristie Hicks for all of your automotive needs.

This is my second Highlander. The first was a 2008 model and still in the family running great. This model has also served me well. I have 75,000 miles on it. I bought new tires at 60,000 and just had the battery replaced 3 weeks ago. The car runs great!

Austin Pivetta at Mark Jacobson Toyota is AMAZING!!! He helped us during the whole process of buying a new RAV4 hybrid, even helped us setting up the car’s Bluetooth and showed us how to work with few of the many new tech details the new car has. Thank you Austin.

I waited months, purposely, before writing this review. When I initially bought the car, I was scared because the reviews made it seem as if I made the worst mistake of my life. 6 months, 7000 miles later, the car running great. In the beginning, there was the weird shifting and lag but as time went on, around 5000 miles it had mostly smoothed out. After I took it for the TSB/Recall for a software update, it has been running perfectly since, no lag or strange shifting at all. I haven’t had any trouble otherwise. It’s roomy and comfortable for long trips. The third row is really for short trips(no more than 1hr 1/2) and for people 5’8 and under. The MPG excels on the highway especially on ECO mode with cruise control. I’ve gotten it as high as 33/34 mpg at 70mph on relatively flat land. In the city, it does terrible. I average around 17-19 even with slowly accelerations. My DTE is 290-310miles, 95% City driving. I’m sure those who use it on the highway will reach much higher. Despite the new 4 Cylinder Turbo, it has quite a bit of power and was able to take off very fast with a car loaded with adults (even in the third row). As of right now, the engine has been nothing but reliable. If anything changes, I’ll surely come back and edit this review. But for now, this 23 Highlander Limited Non-Hybrid, is a fantastic mid-size SUV and I recommend it now with the software update taking care of the shifting problem.

I bought a used Ridgeline from Mark Jacobson Toyota (Pre-owned) in Durham. There was a small problem with a crack in the molding in a rear wheel well. I bought the car with the understanding that they would fix it and had it noted on the paperwork. Long story short, there was a significant underlying issue with the bumper hidden from view. Evidently it had a small dent that meant the new molding would not have fit perfectly. They could have slapped the new molding on it and called it a day but they said "they wanted to do it right" and sent it off to the body shop to get a complete bumper replacement per the Honda Dealerships recommendation. Ramzi (car salesman) kept me in the loop the entire time. I never had to chase anyone for them to honor the agreement. Picked the car up today and it looks brand new. Rare to find honorable people in the car business. If you need a used car, give Ramzi a call.

We own a 2.4 Turbo XSE, has plenty of power to get you in and out of traffic. Just took a 10 hour road trip from NC through the mountains of VA & WV, performed like a champ up steep inclines and ride was very comfortable. We really like the captain chairs, easy to get passengers (inlaws) in and out. Had plenty of room for a wheelchair with 3rd row folded down. Really like the sporty look of Highlander. The 20" black rims compliment the look for me. I wish Toyota would've designed with dual exhaust to better enhance the design.

Everyone at Mark Jacobson Toyota was wonderful to work with! From Ahmad, to Shay, to the owner, we appreciated everyone’s efforts in getting my sister into a new vehicle! Thanks so much for all your hard work and efforts in seeing this deal go through!

I’ve had no problems with my Highlander since I had it. I just keep up the maintenance and it drives as smooth as it did when I first got it. The other thing I like about it is the roomy comfort it gives and that it’s heavy enough to handle the road. It huges the road in curves so good. I am truly satisfied with my Highlander.