Used Toyota Highlander for sale near Franklinton, NC

My service advisor was Michael “Ace” Acevedo. Mr. Acevedo was an Ace. I’ll list a few things about him that I noticed. Very personable., honest., went above and beyond customer service. An example: I brought my dog with me. When I was getting my loaner vehicle from the loan officer, Mr. Acevedo retrieved my insurance card, blankets that I have in my car for my dog to sit on, and the vehicle harness that my dog attaches to that goes into the seat seatbelt buckle. Then on top of all of that, when I went to get into my loaner vehicle, Mr. Acevedo held my dog’s leash so that I could put the blankets and the harness attachment in the loaner vehicle. He is a great guy and kept me informed of the progress of my vehicle throughout the day. Highly recommend you see Michael for your vehicles needs.

Service has always been immediate with vehicle repairs completed properly. Assigned Service advisor Javier ensures an efficient process.

JR Castillo - Toyota North Austin got in the perfect vehicle. It fits my whole family. It has space for my soccer mom items. The quality and care provided to me by JR was exceptional! The whole experience was like a ride on the park, easy with JR.

Krystal was a very good sales woman Thank you you are the best thank you for your help

I traded in my 2016 RAV4 Limited for the Highlander XLE. Primarily for the ride. We had to give up some features such as seat positioning and closeness sensors available on the Rav4. The 2019 Highlander has a V6 that is well reported on and gives us the performance we need. Our ride has definitely improved on the Highlander.

good service good people new cars they have a lot a good things and I don’t know really what to say but everything here is clear. Could look cute people treat customer very good when you wanna buy something here you’ll find it whatever you want.

can't complain I love it, already I told Andres by next years, I coming for the same model but 2022, ot is my best vehicle I have done for a while

Great dealership with good inventory, the staff was completely honest and professional with my car buying experience. I definitely recommend anyone who is seeking for a used vehicle

2015 highlander limited. Its very smooth , the seat/mirror memory buttons are great , the auto high beams are awesome. Its easy to maintain, all the fluids and breaks etc are very easy to service right in the driveway. It has the 6 speed transmission that is known to be very reliable (unlike the 8spd trans that toyota came out with in 2017)

I had a great experience with Jordan and Barbara. My price was considered excellent, as well was their service. Highly recommend for a quality vehicle and service.

Great 3-row hybrid. Very reliable. Very comfortable. Lots of cargo space, especially with the third row seat down. Put down the second row and cargo space is enormous. Good gas mileage for a 6-cylinder. Nice pick-up for an SUV. Would definitely buy another Highlander

Latesha at Freade Anderson Toyota is an outstanding service advisor. She is professional, knowledgeable, and very helpful. She took the time to explain everything clearly and made sure my vehicle was well taken care of. Her customer service is excellent, and she truly cares about her customers. I highly recommend asking for Latesha if you need service.

Have had our 2023 Highlander XLE AWD since April 2023. Live in Chicago area and have driven to Arizona and Maine. Zero problems with the car. We put a large Thule box on the roof, multiple mountain bikes on a bike carrier and a kayak. Lots of luggage, got 27 miles per gallon on both trips. Plenty of power in the Rocky Mountains. Would recommend the car to others. We have a great Toyota dealership but all we have needed is schedule maintenance.

Thank you Dylan for assisting me with my car. You're we're very nice and funny. When Geoff isn't there, I'll look for you.

It has a lot of road noise and the low profile tires makes feel like you're running on flats you feel everything I'm not happy at all it's nothing like my 2015 highlander no compassion at all!

Went to Johnson dealership to just look at new cars. Came home with a new NX. Michael Carawan was most helpful in educating about a hybrid. This was not my first Lexus, this dealship was the largest I’ve ever been to & they had the exact car I wanted. My only negative was the tech going over the electronics-don’t think he spent enough time explaining or just giving an overview of electronics. The manuals are exhausting. Maybe Lexus needs to make videos of electronics & have them in every car. There are videos on YouTube, but come on Lexus. Oh, and the closest dealers are at least 3 hours away-kind of far to go for instructions.

Overall very good and reliable vehicle for the money. Not the most comfortable, stylish, or best on fuel but for the price i dont think you can find better

I went to this location after totaling my brand new car and I was in need of a used car. I went in and enjoyed the process from start to finish. After meeting with a salesman for a little bit, I was able to walk around and check out the lot without someone hovering over my shoulder. Once I decided on my choice, all of the paperwork from start to finish was run right in front of me without any disappearing to a back room or talking to the manager. When I am in need of another used vehicle, this will definitely be my first stop!!

We switched from 4Runner to Highlander! Many years of Toyota loyalty in our family. Camrys to Tacoma’s we have had them all. I stole my wife’s 4Runner away from her and replaced it with a 2021 Highlander XSE. It’s been awesome. Bought it brand new. We just hit 65k. We drive from northern Idaho to Scottsdale Az all year and at anytime. Yes, anytime. AWD Snowmobile. It’s awesome in the snow! 22-28 MPG on the Hwy. For those worried about driving a wagon looking vessel around that does not have the great looks of the 4Runner? Don’t worry about it. The XSE has a great looking front end. The XSE Model handles great and boogies. Yes, it’s quick and drives like a sports car. Well, it handles well not quite a sports car. Don’t get the regular Highlander. XSE looks different, has the JBL stereo and drives great. AWD with a Snow Mode. Oh, and it had a third row for little ones. Reliability - been amazing. Zero issues.

I had a great experience with Leith Honda. Isaiah was my sales representative and he worked with me to find the perfect vehicle for me. There was no pressure, he just listened to want I wanted and made it happen. I really can’t say enough about how helpful he was.

Big shout to Jacob Sanchez to help me make smooth purchase on 2-21-24. I love new ride can’t wait for family road trips and loving how spacious it is.. thank you Jacob and Hendrick for making this possible for me :)

I was contact Mr Jake Henshaw in the Raleigh N.C. store who was very professional and provided me with the best car buying experience that I?ve ever had. After identifying what I was looking for in a car he was able to provide me with several option which helped with my selection. Mr Henshaw followed the Car Max procedure which covered a detailed outline that indeed provided a very smooth and thorough handling of all paperwork within a timely fashion. I rate Mr Henshaw 5+

We have the 2022 Limited edition. Love the heated and cooled leather seats, very comfortable. Overall vehicle is very quiet, except on concrete roadway surfaces. The rain sensing wipers don't function as well as the ones we had on our 2019 Rav4. I will say, the 3rd row seats are for young kids or very small flexible adults. Also, front doors need more of an arm rest higher up on the doors. The tri zone heat and cooling is great. I like how the adaptive cruise will even slow you down some when entering curves. The 11 speaker JBL sound system is very good. Overall, the negatives listed are fairly minor issues, because we really enjoy this vehicle and the features. I am disappointed that Toyota will not be offering the v-6 in 2023. I much prefer the smoothness and power and torque curve of the 6 versus the turbo 4. The 8 speed transmission is butter smooth, although the kickdown response could be improved. This is our 4th Toyota and will keep coming back because of the higher quality standards and overall reliability. Also, Toyota seems to listen to customers better and making adjustments or corrections better than a lot of the other auto makers.

Brittany was amazing and helped me get the truck I wanted. Thank you EchoPark Raleigh

Wonderful experience. Will definitely be back. Very much appreciated them for all there help. Great

I want to recognize Geoffrey in the Service Department at Fred Anderson Toyota for an outstanding customer experience. Geoffrey exemplifies transparency and a truly customer-centric approach. His communication was prompt and clear, and his interpersonal skills and customer service stood out from start to finish. My family and my team have been purchasing Toyotas in the RDU area for the past 17 years for all the well-known reasons—reliability, longevity, strong resale value, and overall quality. That history makes it easy to spot when service genuinely aligns with the Toyota brand, and my most recent experience at Fred Anderson Toyota certainly did. Geoffrey’s primary focus was doing the right thing for the customer. He took the time to explain what was needed, answered questions honestly, and—most importantly—did not attempt to sell unnecessary services. That level of integrity builds trust, and it’s something I value highly. We will be in the market for a new vehicle this summer, and I fully intend to return to Geoffrey to guide us and refer us to the right sales representative. Experiences like this are why customers remain loyal, and Geoffrey is a true asset to Fred Anderson Toyota

Josh was super helpful and patient. He explained all our options and even called me back to let me know about how to fix an issue with our mirror. Paperwork was super streamlined and we are very pleased with purchase.

I waited months, purposely, before writing this review. When I initially bought the car, I was scared because the reviews made it seem as if I made the worst mistake of my life. 6 months, 7000 miles later, the car running great. In the beginning, there was the weird shifting and lag but as time went on, around 5000 miles it had mostly smoothed out. After I took it for the TSB/Recall for a software update, it has been running perfectly since, no lag or strange shifting at all. I haven’t had any trouble otherwise. It’s roomy and comfortable for long trips. The third row is really for short trips(no more than 1hr 1/2) and for people 5’8 and under. The MPG excels on the highway especially on ECO mode with cruise control. I’ve gotten it as high as 33/34 mpg at 70mph on relatively flat land. In the city, it does terrible. I average around 17-19 even with slowly accelerations. My DTE is 290-310miles, 95% City driving. I’m sure those who use it on the highway will reach much higher. Despite the new 4 Cylinder Turbo, it has quite a bit of power and was able to take off very fast with a car loaded with adults (even in the third row). As of right now, the engine has been nothing but reliable. If anything changes, I’ll surely come back and edit this review. But for now, this 23 Highlander Limited Non-Hybrid, is a fantastic mid-size SUV and I recommend it now with the software update taking care of the shifting problem.

Great experience! Great customer service and a bunch of nice cars. I recommend!!! I was looking for a Honda and was getting denied everywhere. They helped me.

I've always loved the look and feel of a Toyota Highlander. But I never thought I could afford one. I found my Highlander at Alton Toyota, Alton, Il. and fell in love. I asked about the price and I couldn't believe it was right in my price range. I test drove it and it was love at first drive. Everyone from the Sales-person, finance and even the Technicians. were friendly, helpful and answered all my questions. They even went above and beyond making sure I got the best loan that fit me. I love my highlander and just got back from Myrtle Beach SC, driving round trip. It is so fun to drive and all the room is unbelievable. I highly recommend both the highlander and Alton Toyota dealership!

I scheduled a 60,000 mile sparkplug replacement. Emanuel was my service rep. The work was done on time for the quoted price. Emanuel was very thorough. He even caught a maintenance problem that was covered under my warrantry. Good job

I bought a brand new Toyota Highlander platinum hybrid, 2022. I’ve owned Mercedes and a whole bunch of other cars but the noise from this literally hurts my ears. Really sucks because I wanted to keep this car forever but now I wanna get rid of it because the low bassy vibration is absolutely terrible. I have seen some people talking about a foot to radiator seal, hoping that might help. I want to fix this but its some serious xxxxxxxx. I like bass but this suckd toyota… 😢