Used Toyota Highlander for sale near Gates Mills, OH

I wanted to make sure that I left the very BEST review for three of your employees.... Charles Clark, Ravi Patel and Joel Cruz. I am a repeat customer and the Mazda vehicle speaks for itself... but GREAT customer Service cannot. When I was shopping to renew my lease, I was able to contact Charles Clark in VW - as I thought I might switch from Mazda to VW. When we could not get the pricing to work, Charles sent me to Ravi Patel. He was helpful, kind and very knowledgeable about all the products in my inquiries. Through the deal, I also met with Joel Cruz. He was a whiz at getting me the best price, the best vehicle and provided the best service. Now, I do not live close... I live about 35 miles away... but I will ALWAYS come back to Brunswick for this high quality of service. Kudos to Brunswick for doing it right! Additionally, I will be looking for a second car for my college son in the spring... Look for ME on your lot... I will be there again with this amazing team of people!

Great 3-row hybrid. Very reliable. Very comfortable. Lots of cargo space, especially with the third row seat down. Put down the second row and cargo space is enormous. Good gas mileage for a 6-cylinder. Nice pick-up for an SUV. Would definitely buy another Highlander

Good service with Josh . Sales people freindly.Taking a test drive was easy. Granddaughter also bought a new car

JR Castillo - Toyota North Austin got in the perfect vehicle. It fits my whole family. It has space for my soccer mom items. The quality and care provided to me by JR was exceptional! The whole experience was like a ride on the park, easy with JR.

They were very professional and efficient. Great knowledge of the vehicle. Atmosphere and showroom were top-notch!

We have the 2022 Limited edition. Love the heated and cooled leather seats, very comfortable. Overall vehicle is very quiet, except on concrete roadway surfaces. The rain sensing wipers don't function as well as the ones we had on our 2019 Rav4. I will say, the 3rd row seats are for young kids or very small flexible adults. Also, front doors need more of an arm rest higher up on the doors. The tri zone heat and cooling is great. I like how the adaptive cruise will even slow you down some when entering curves. The 11 speaker JBL sound system is very good. Overall, the negatives listed are fairly minor issues, because we really enjoy this vehicle and the features. I am disappointed that Toyota will not be offering the v-6 in 2023. I much prefer the smoothness and power and torque curve of the 6 versus the turbo 4. The 8 speed transmission is butter smooth, although the kickdown response could be improved. This is our 4th Toyota and will keep coming back because of the higher quality standards and overall reliability. Also, Toyota seems to listen to customers better and making adjustments or corrections better than a lot of the other auto makers.

Aaron was superb and efficient in helping me navigate my most recent experience at the service desk. He not only communicated with me while my car was in the shop, but helped expedite the service so I could take my daughter on a planned ski trip. He went above amd beyond. Great service and a huge thank you!!! Our ski trip was perfect in our Toyota sienna!!!

My 2021 highlander L I paid $27k @ 44k miles ih for it after 2 years taking it through ell & adding 50k miles (92k miles currently) im impressed by its 300 hp 3.4L engine but learned how important changing all fluild begor it starts to making noise and problems. I think as long as you change all fluids at by or before 90 k miles as milage it will continue to goFor 300,000 miles crossed finger . The dealer offered me 19k to trade in at this stage. Toyota value unmatched. I want the new twin turbo 3.5 they just added

Definitely be back no pressure extremely helpful never had any issues whatsoever the make you feel like family

I traded in my 2016 RAV4 Limited for the Highlander XLE. Primarily for the ride. We had to give up some features such as seat positioning and closeness sensors available on the Rav4. The 2019 Highlander has a V6 that is well reported on and gives us the performance we need. Our ride has definitely improved on the Highlander.

I was very pleased with the deal I got for a 2025 Toyota Tacoma! My sales rep Charmaine and the salesman manager Ray were very helpful in getting the best deal for my budget.

I bought a brand new Toyota Highlander platinum hybrid, 2022. I’ve owned Mercedes and a whole bunch of other cars but the noise from this literally hurts my ears. Really sucks because I wanted to keep this car forever but now I wanna get rid of it because the low bassy vibration is absolutely terrible. I have seen some people talking about a foot to radiator seal, hoping that might help. I want to fix this but its some serious xxxxxxxx. I like bass but this suckd toyota… 😢

The atmosphere was welcoming. Individuals readily introduced themselves even before I made a decision to purchase a new car. Liked the personal touch and ease in finding my way around the Subaru sales space. Matt Harteis was thorough, offered detailed explanations, and professional style mixed with personal touch. Introduced me to serveral employees.

The transmission failed at 112,000 miles and it costs me $8500 to repair. I expect Toyota Highlander transmission would last at least 200,000 miles but I found out that the transmission is not made in Japan like my old Highlander, but it was made in the USA. People who buy Toyota expect major components such as engine, transmission, are made in Japan with zero defects, but when major components are made in the USA, quality suffers.

Mario did an amazing job helping us get our Honda Accord. He was super helpful and really easy going, made everything feel comfortable and not stressful at all. Everyone at Carface Auto Sales was nice and honest about the car and the whole process. I really liked that the warranty was already included and we didn’t have to pay extra for it. That was a big plus for us. I would definitely buy another car here again. Great experience overall.

We looked at several SUVs while shopping around and kept coming back to the Highlander. It is a Highlander Limited AWD Platinum Edition. We could not be more pleased with this vehicle

Excellent dealership. Mike Dobson was awesome and helped me get the exact car I was looking for. Didn?t feel pressured at all. He was honest and personable and helped me every step of the way. If you?re looking for a new Toyota go see Mike Dobson.

I dealt with Todd and he made the process extremely easy. We were coming from 2 hours away and were able to complete most of the legwork before we arrived.

It has a lot of road noise and the low profile tires makes feel like you're running on flats you feel everything I'm not happy at all it's nothing like my 2015 highlander no compassion at all!

Shout out to Sarah Peters and Marvin Maffett for their exceptional customer service helping us purchase our replacement vehicle after our 2020 Passport was totaled in a rear end collision. Great Lakes Honda, under the leadership of Marvin Maffett, was able to locate a specific color/trim new 2026 Passport and Sarah Peters worked with us to navigate the waiting and purchase of the car as it moved through the transportation and delivery to the dealership. Sarah was extremely knowledgeable about the vehicle and made the purchase stress-free and we never felt pressured through the entire process. She was able to handle our last minute requests for accessories so the car was ready with everything we wanted at a very fair price. We researched nationally and were able to purchase the exact car we wanted at a price that beat dealerships from FL to Ohio. We would highly recommend Sarah Peters as a sales rep to help you purchase your next vehicle at Great Lakes Honda. A special thanks to Marvin Maffett for going above and beyond to ensure Great Lakes Honda could deliver the car of choice to its customer. 10 out of 10 service across the board from every employee we encountered throughout our buying experience!

Overall very good and reliable vehicle for the money. Not the most comfortable, stylish, or best on fuel but for the price i dont think you can find better

Kent Toyota provides a easy no nonsense buying process. Their service department is fantastic as well. I have purchased several vehicles and all my experiences have been great.

I waited months, purposely, before writing this review. When I initially bought the car, I was scared because the reviews made it seem as if I made the worst mistake of my life. 6 months, 7000 miles later, the car running great. In the beginning, there was the weird shifting and lag but as time went on, around 5000 miles it had mostly smoothed out. After I took it for the TSB/Recall for a software update, it has been running perfectly since, no lag or strange shifting at all. I haven’t had any trouble otherwise. It’s roomy and comfortable for long trips. The third row is really for short trips(no more than 1hr 1/2) and for people 5’8 and under. The MPG excels on the highway especially on ECO mode with cruise control. I’ve gotten it as high as 33/34 mpg at 70mph on relatively flat land. In the city, it does terrible. I average around 17-19 even with slowly accelerations. My DTE is 290-310miles, 95% City driving. I’m sure those who use it on the highway will reach much higher. Despite the new 4 Cylinder Turbo, it has quite a bit of power and was able to take off very fast with a car loaded with adults (even in the third row). As of right now, the engine has been nothing but reliable. If anything changes, I’ll surely come back and edit this review. But for now, this 23 Highlander Limited Non-Hybrid, is a fantastic mid-size SUV and I recommend it now with the software update taking care of the shifting problem.

Fast write up with Jeff, video from mechanic was reassuring my truck was in good hands. Follow up call from Jeff was before time requested was nice. No waiting fast check out when picked up. Vehicle was clean with work done right the first time. Overall very satisfied!

We own a 2.4 Turbo XSE, has plenty of power to get you in and out of traffic. Just took a 10 hour road trip from NC through the mountains of VA & WV, performed like a champ up steep inclines and ride was very comfortable. We really like the captain chairs, easy to get passengers (inlaws) in and out. Had plenty of room for a wheelchair with 3rd row folded down. Really like the sporty look of Highlander. The 20" black rims compliment the look for me. I wish Toyota would've designed with dual exhaust to better enhance the design.

Very straight forward and willing to answer all questions even before you ask. This is the main reason I got my Honda Element EX from them. They made it easy for me to make this purchase, quick fast and easy.

I've always loved the look and feel of a Toyota Highlander. But I never thought I could afford one. I found my Highlander at Alton Toyota, Alton, Il. and fell in love. I asked about the price and I couldn't believe it was right in my price range. I test drove it and it was love at first drive. Everyone from the Sales-person, finance and even the Technicians. were friendly, helpful and answered all my questions. They even went above and beyond making sure I got the best loan that fit me. I love my highlander and just got back from Myrtle Beach SC, driving round trip. It is so fun to drive and all the room is unbelievable. I highly recommend both the highlander and Alton Toyota dealership!

Great dealership! Nathan at Carface Auto Sales really helped us out. They found the perfect pick up truck for my family’s needs and it didn’t cost me an arm and a leg which was huge for us. We came to a very fair aggreement and everything felt honest and straight forward.I highly recomend Carface Auto Sales to anyone looking for a car. They honestly feel like family to us now!

We switched from 4Runner to Highlander! Many years of Toyota loyalty in our family. Camrys to Tacoma’s we have had them all. I stole my wife’s 4Runner away from her and replaced it with a 2021 Highlander XSE. It’s been awesome. Bought it brand new. We just hit 65k. We drive from northern Idaho to Scottsdale Az all year and at anytime. Yes, anytime. AWD Snowmobile. It’s awesome in the snow! 22-28 MPG on the Hwy. For those worried about driving a wagon looking vessel around that does not have the great looks of the 4Runner? Don’t worry about it. The XSE has a great looking front end. The XSE Model handles great and boogies. Yes, it’s quick and drives like a sports car. Well, it handles well not quite a sports car. Don’t get the regular Highlander. XSE looks different, has the JBL stereo and drives great. AWD with a Snow Mode. Oh, and it had a third row for little ones. Reliability - been amazing. Zero issues.

Great people with great service. Everyone was friendly. I liked how they didn’t hound u like most car dealerships. Everything was quick and easy and they had great cars to choose from.

Best reliable car around Toyota Highlander 2019. Great all road trips. Spaces and plenty of room for everyone. Bars inside seat for car seats to connect to keep baby safe. I have bought 3 Highlanders and loved everyone.

Bought the '12 used with 30k miles on it 9 years ago. It now has 187k and is running great. Regular oil changes and typical maintenance, brakes, tires, etc. The AC did go last year and was fixed. Car is plenty cargo spacious and has been used to move many items, furniture, building materials etc. The only thing I'd like better from it is brighter headlights. If a HIghlander has been maintained I'd not hesitate to pick up a higher mileage used one and expect many more miles.

Great experience Very Friendly staff, Bought my 2nd car from Cory Kless, Very knowledgeable on vehicles no pressure whatsoever on my end, Answered all of my questions honestly, When I go back to buy another vehicle I will Definitely work with him again.

I have had my 2012 Highlander 7 months ago with 142k and we have put 9k miles on it. Bought it from the 1st owner that had dealer service on it. They had delt with the oil leaks around 60k with the dealer working on it 4 times before they got it fixed by dropping the motor and doing head gaskets on it the last time. Still no leaks. I had to do a few interior repairs like the radio volume control jumping, jut pull the knob off and spray a electrical cleaner in and protect the dash from it. And 1 of the trunk floor flaps was broken off, also easy fix, clean the throttle body and mass air flow, new air filter, then reset the computer by disconnecting the battery for 30 seconds so it can re learn the throttle body from the cleaning. I then drive to Florida and I got 25mpg with my SE, V6, 4X4. I have a bad back and 3 surgeries and this is 1 of the most comfortable vehicle I have ever driven equal to my loaded Suburban, Tahoe, and Avalanches I have had. If I ever get rid of it it will be for another one.

My Forester was due for its 24k service. I was able to get an appointment same day, very convenient. The intake process was efficient, the work process & possible charges explained. The waiting area at the dealer is comfortable, good WiFi, quiet, coffee available. Time passed quickly, I was able to do some work. The car was free of problems at 24k, one reason I shifted to Subaru from another brand. The charge for the work very reasonable, plus the car was washed. I was in & out in about 90 minutes.

Large doors and front seats. Easy to get in and out. You have to pull past the protective bollard at the gas pump as to not ding the edge of the door. A lot of safety bells and whistles for an older car. Can tow with the best and high enough to take fishing and hunting. Good power. Feels safe in winter driving with in reason. If it gets icy or the snow gets over 5” I stay home. Operational noise is not annoying even when pulling into traffic or down shifting going up a steep hill. It gets almost 21 miles per gallon. I have no intention of spending thousands more on a vehicle to get better gas mileage. It’s paid off. I’m retired and put about 8000 miles a year on it. It still runs like new. I would love to keep it as long as I can. It also can haul pretty much everything I need.

I bought a Lincoln Mks, I am Very Satisfied, Matt and Mike made my buying experience very Easy and Thorough, Explaining Everything throughout the process. Great Guys, Great Environment and Great Experience. Alot of Beautiful Vehicles, Was Hard to Choose.. I VERY Much Recommend These Guy's and Establishment to Everyone!!