Used Toyota Highlander for sale near Mascoutah, IL

Great customer service, smooth and easy buying process, good help and detailed explanations. No pressure on the sale whatsoever. I gotta name drop here too, work with Corey Reno, the salesman’s is legitamitely honest, candid and very helpful/insightful. Would definitely buy from here again.

JR Castillo - Toyota North Austin got in the perfect vehicle. It fits my whole family. It has space for my soccer mom items. The quality and care provided to me by JR was exceptional! The whole experience was like a ride on the park, easy with JR.

From the first time we stepped into the dealership back in October 2013 we felt welcomed by everyone we made contact with. In particular we'd like to point out the receptionist made an immediate positive impression. Very friendly, personal and appeared genuinely interested in our needs. We met Paula Louis on our first visit in the dealership and became very comfortable with her assisting us in our search for a new vehicle. She seemed very knowledgeable about the vehicles we were interested in looking at but did not pressure us in any way to make up our minds before we were ready. Unfortunately or fortunately we decided we were most interested in the new 2014 Highlander, which Toyota was still in the process of making improvements on. So Paula let us know the dealership would not have the new models in to look at until the beginning of the year. In the end we were glad we waited. When the new vehicles arrived in late January, Paula was prompt to call and spent all the time we needed to help us make the right decision on which upgrades would best meet our needs. She expertly pointed out differences in capabilities and offered helpful suggestions. When it came down to dickering over the purchase price, there really wasn't any. We came in with what we understood should be a reasonable final offer based on calculations and loan interest rates provided by USAA. Paula personally had not dealt with this process before, but willingly presented the numbers to the principles who would make the final decision. We were pleasantly pleased to see they came back willing to match or beat our offer. Deal done. From there Paula expertly took us through every detail of ordering the vehicle and completing the basic paperwork. Again we had to wait about thee weeks for delivery, but it seemed worth the wait. During closing, Matt Mohan walked us through the purchasing and financing process in minimum time and then Paula spent all the time we required to get to know the uniqueness's of our Highlander and even help us set up some of the electronics like cell phone blue tooth connections and personal seating adjustments. Overall, we would rate our experience with Newbold as exceptional. Thanks for making this a pleasant event for us.

We have the 2022 Limited edition. Love the heated and cooled leather seats, very comfortable. Overall vehicle is very quiet, except on concrete roadway surfaces. The rain sensing wipers don't function as well as the ones we had on our 2019 Rav4. I will say, the 3rd row seats are for young kids or very small flexible adults. Also, front doors need more of an arm rest higher up on the doors. The tri zone heat and cooling is great. I like how the adaptive cruise will even slow you down some when entering curves. The 11 speaker JBL sound system is very good. Overall, the negatives listed are fairly minor issues, because we really enjoy this vehicle and the features. I am disappointed that Toyota will not be offering the v-6 in 2023. I much prefer the smoothness and power and torque curve of the 6 versus the turbo 4. The 8 speed transmission is butter smooth, although the kickdown response could be improved. This is our 4th Toyota and will keep coming back because of the higher quality standards and overall reliability. Also, Toyota seems to listen to customers better and making adjustments or corrections better than a lot of the other auto makers.

Bought my second vehicle from Don Brown Chevy recently and when I tell you they treat you like family they really do! They go above and beyond. Making sure you get what you need! Will continue recommending and sending everyone to Don Brown!!

Have had our 2023 Highlander XLE AWD since April 2023. Live in Chicago area and have driven to Arizona and Maine. Zero problems with the car. We put a large Thule box on the roof, multiple mountain bikes on a bike carrier and a kayak. Lots of luggage, got 27 miles per gallon on both trips. Plenty of power in the Rocky Mountains. Would recommend the car to others. We have a great Toyota dealership but all we have needed is schedule maintenance.

Went to look at a Rav 4. IT greeted me and asked what options were important to me. He answered my questions and explained everything to me. The financing part was painless. IT set up my phone for me and explained all the features of the car and showed me how they work. I did not feel pressure and the entire experience only took about 2 1/2 hours. I hope that my service experience goes as well.

It has a lot of road noise and the low profile tires makes feel like you're running on flats you feel everything I'm not happy at all it's nothing like my 2015 highlander no compassion at all!

Turns out the Manager Andrew is a True Gentleman. Treat him with respect and expect the same.

I waited months, purposely, before writing this review. When I initially bought the car, I was scared because the reviews made it seem as if I made the worst mistake of my life. 6 months, 7000 miles later, the car running great. In the beginning, there was the weird shifting and lag but as time went on, around 5000 miles it had mostly smoothed out. After I took it for the TSB/Recall for a software update, it has been running perfectly since, no lag or strange shifting at all. I haven’t had any trouble otherwise. It’s roomy and comfortable for long trips. The third row is really for short trips(no more than 1hr 1/2) and for people 5’8 and under. The MPG excels on the highway especially on ECO mode with cruise control. I’ve gotten it as high as 33/34 mpg at 70mph on relatively flat land. In the city, it does terrible. I average around 17-19 even with slowly accelerations. My DTE is 290-310miles, 95% City driving. I’m sure those who use it on the highway will reach much higher. Despite the new 4 Cylinder Turbo, it has quite a bit of power and was able to take off very fast with a car loaded with adults (even in the third row). As of right now, the engine has been nothing but reliable. If anything changes, I’ll surely come back and edit this review. But for now, this 23 Highlander Limited Non-Hybrid, is a fantastic mid-size SUV and I recommend it now with the software update taking care of the shifting problem.

Kyle was a pleasure to work with. He understood what I wanted and worked with me to make sure I got the right car. I highly recommend finding Kyle and working with him with purchasing your next car. I will be going back to him when we look for a car for my hisband

Great vehicles,they made buying so easy and smooth,great staff very friendly very polite East to find location,in a great neighborhood ,I would highly recommend to all my family and friends

I have had this car since 2013. I have a feeling it is going to last me a long time. The only thing I don't like about it is the spare being underneath the car where I cannot get to it to check the air or put air in it. I would rather have the spare inside somewhere.

Alyssa Bopp was very friendly and very helpful to me and my daughter and made the entire transaction as smooth as possible. I highly recommend Leta Acura! I have now purchased two vehicles from them fir both my daughters.

I bought a brand new Toyota Highlander platinum hybrid, 2022. I’ve owned Mercedes and a whole bunch of other cars but the noise from this literally hurts my ears. Really sucks because I wanted to keep this car forever but now I wanna get rid of it because the low bassy vibration is absolutely terrible. I have seen some people talking about a foot to radiator seal, hoping that might help. I want to fix this but its some serious xxxxxxxx. I like bass but this suckd toyota… 😢

I found the exact car I was searching for and this dealership was above my expectations during the buying process.

My 2022 Highlander is a great car. It is very roomy and comfortable with a lot of safety features. The back seat is very comfortable

Dustin was the perfect salesman for us. He was knowledgeable and able to help us make decisions based on our needs. We never felt pressured at any point.

I bought my 2022 Highlander SE in November 2021 when selections were limited. It was not my first pick after researching and not my preferred color. I financed outside of Toyota and received a much better interest rate and my credit union said I was paying more than a reasonable price. But I was desperate and needed to new vehicle. I will see if the resale value keeps up with current value. So far it has performed well with a slight exception for the all wheel disk brakes. Sometimes I hear noises from the rear when backing out of my driveway when applying brake pressure. Also braking while driving seems a little soft and squirrelly. Just doesn’t feel quite right. The technology options are too numerous to mention and still learning but love the blind spot notification features. Fuel mileage is good compared to my V8 but performance is lacking even with sport drive feature selected. And in reference to one of the other reviews, the console storage is deep but too narrow. Overall I am enjoying my Highlander very much. I haven’t made a road trip in it yet so we will see. I can say it is a great family vehicle for short trips around town where a lot of start stops occur.

Excellent buying experience. But more importantly, care after purchase is even better. We have full faith in the Serra Honda service department. We've been customers for nearly 15 years. Recently the department installed roof roof rails on our 2017 CRV. The work was professionally done in minimal time at reasonable expense. Our service rep, Chris Hughes, did an exceptional job keeping us apprised of status. He's personable, knowledgeable, and willing to go the extra step. The type service rep you'd want working in your service department. We even use the Serra Honda service department for our second vehicle, a Mazda.

2015 highlander limited. Its very smooth , the seat/mirror memory buttons are great , the auto high beams are awesome. Its easy to maintain, all the fluids and breaks etc are very easy to service right in the driveway. It has the 6 speed transmission that is known to be very reliable (unlike the 8spd trans that toyota came out with in 2017)

Found the car on the lot that appealed to me. Contacted Joe L. and set up appointment to drive vehicle. After driving several other cars I settled on the Camry. No pressure from him and lots of information supplied and all questions answered when asked. Quite knowledgable. Would repeat the experience and probably will in the future

I worked with Samir Hamzic as my sales rep and he was wonderful! He made the experience very pleasant, asked my car needs, shared information on possible cars to suit my needs, and helped me find the perfect one!

We own a 2.4 Turbo XSE, has plenty of power to get you in and out of traffic. Just took a 10 hour road trip from NC through the mountains of VA & WV, performed like a champ up steep inclines and ride was very comfortable. We really like the captain chairs, easy to get passengers (inlaws) in and out. Had plenty of room for a wheelchair with 3rd row folded down. Really like the sporty look of Highlander. The 20" black rims compliment the look for me. I wish Toyota would've designed with dual exhaust to better enhance the design.

I got a Jeep at Frank Leta today and it was a great experience. Will Ziebers was very helpful and nice. This was my 2nd car from Frank Leta and great service each time.

I traded in my 2016 RAV4 Limited for the Highlander XLE. Primarily for the ride. We had to give up some features such as seat positioning and closeness sensors available on the Rav4. The 2019 Highlander has a V6 that is well reported on and gives us the performance we need. Our ride has definitely improved on the Highlander.

Jamie was the best, would send anyone to him...very knowledgeable, attentive, and relaxed through the entire process. We will seek him out in the future and send friends.

I've always loved the look and feel of a Toyota Highlander. But I never thought I could afford one. I found my Highlander at Alton Toyota, Alton, Il. and fell in love. I asked about the price and I couldn't believe it was right in my price range. I test drove it and it was love at first drive. Everyone from the Sales-person, finance and even the Technicians. were friendly, helpful and answered all my questions. They even went above and beyond making sure I got the best loan that fit me. I love my highlander and just got back from Myrtle Beach SC, driving round trip. It is so fun to drive and all the room is unbelievable. I highly recommend both the highlander and Alton Toyota dealership!

My car purchase experience with Ryan P. and the experience with the service department's Aaron Barr have been excellent. Both gentlemen have done everything possible to make my new car purchase experience a great one.

Zero problems in 8 years ownership. Very comfortable. Still looks brand new. My next car will definitely be another Highlander, perhaps a 2025 Highlander Hybrid.

I had a very pleasant buying experience. My sales person Dave Tranchilla was extremely friendly and helpful. Everyone I met treated me with kindness and respect.

I’ve had no problems with my Highlander since I had it. I just keep up the maintenance and it drives as smooth as it did when I first got it. The other thing I like about it is the roomy comfort it gives and that it’s heavy enough to handle the road. It huges the road in curves so good. I am truly satisfied with my Highlander.

Great experience after loosing our car in a horrendous crash. We were able to replace our vehicle with a better one! Great service and great attitude - they really wanted to help us and get us mobile again. After experiencing some interesting and weird situations at some other dealers, it was like a breath of fresh air to be treated courteously and friendly at Newbold Toyota!

Have had 2 Toyota Rav Limiteds and they were great. Decided to go with something a little bigger this time so got a preowned 2023 Highlander Limited. Love the ride, quieter than the Rav 4 and definitely more room. It’s only 3 inches wider, but 10 inches longer. Seems like the front area is quite a bit bigger than the Rav. Great purchase!

Great service from TJ my service representative. He kept me informed throughtout the process. Even calling the warranty company to see if the repairs were covered.

We looked at several SUVs while shopping around and kept coming back to the Highlander. It is a Highlander Limited AWD Platinum Edition. We could not be more pleased with this vehicle