Used Toyota Highlander for sale near Parma, OH

Highly recommend this dealership and ask for Brett. Bret was knowledgeable, friendly, listened to my needs and didn't come back3/4 times with the final offer, he offered his best offer and with no other agenda. He was accessible by text and responsive to further questions with no pressure. I have already recommended Brett to a few friends who i hope purchase from him. thank you Brett for being an outstanding Salesperson! - honest and trustworthy!

Have had our 2023 Highlander XLE AWD since April 2023. Live in Chicago area and have driven to Arizona and Maine. Zero problems with the car. We put a large Thule box on the roof, multiple mountain bikes on a bike carrier and a kayak. Lots of luggage, got 27 miles per gallon on both trips. Plenty of power in the Rocky Mountains. Would recommend the car to others. We have a great Toyota dealership but all we have needed is schedule maintenance.

Matt Martin is an amazing person and car salesman. This is the second car I’ve bought from him and I will follow him where ever he works.

It has a lot of road noise and the low profile tires makes feel like you're running on flats you feel everything I'm not happy at all it's nothing like my 2015 highlander no compassion at all!

Service advisor was friendly courteous and straightforward. The service was completed in less than the time quoted. In my experience here and I have been here a few times I?ve been pleased with the level of customer service and quality of repair work. My only critique of this place is the pricing. Call me old fashioned but I don?t think an oil change should be $81.

Great 3-row hybrid. Very reliable. Very comfortable. Lots of cargo space, especially with the third row seat down. Put down the second row and cargo space is enormous. Good gas mileage for a 6-cylinder. Nice pick-up for an SUV. Would definitely buy another Highlander

So, this time around we were buying a new 2020 Camry from Summit. Last year, we bought a 2018 Camry with low miles. Both times, the people at Summit were very courteous and handled the sale with professionalism. Had a great experience interacting with their team. Was looking for a particular build of the Camry, and they worked with us to find the car we needed. Would definitely buy a car again at Summit. Oh, and btw after the Toyota Care complimentary maintenance runs out, Summit will provide an extension of that through the dealership. Only Toyota dealership that we know of that does that. Win-win!!

They followed up nicely but they were not pests or pushy. Very respectful and considerate!

I waited months, purposely, before writing this review. When I initially bought the car, I was scared because the reviews made it seem as if I made the worst mistake of my life. 6 months, 7000 miles later, the car running great. In the beginning, there was the weird shifting and lag but as time went on, around 5000 miles it had mostly smoothed out. After I took it for the TSB/Recall for a software update, it has been running perfectly since, no lag or strange shifting at all. I haven’t had any trouble otherwise. It’s roomy and comfortable for long trips. The third row is really for short trips(no more than 1hr 1/2) and for people 5’8 and under. The MPG excels on the highway especially on ECO mode with cruise control. I’ve gotten it as high as 33/34 mpg at 70mph on relatively flat land. In the city, it does terrible. I average around 17-19 even with slowly accelerations. My DTE is 290-310miles, 95% City driving. I’m sure those who use it on the highway will reach much higher. Despite the new 4 Cylinder Turbo, it has quite a bit of power and was able to take off very fast with a car loaded with adults (even in the third row). As of right now, the engine has been nothing but reliable. If anything changes, I’ll surely come back and edit this review. But for now, this 23 Highlander Limited Non-Hybrid, is a fantastic mid-size SUV and I recommend it now with the software update taking care of the shifting problem.

Dealership employees are always helpful and friendly. The car buying process is always upfront and easy, no pressure. Michael Baldwin and Daryl Thompson we absolutely wonderful.

Large doors and front seats. Easy to get in and out. You have to pull past the protective bollard at the gas pump as to not ding the edge of the door. A lot of safety bells and whistles for an older car. Can tow with the best and high enough to take fishing and hunting. Good power. Feels safe in winter driving with in reason. If it gets icy or the snow gets over 5” I stay home. Operational noise is not annoying even when pulling into traffic or down shifting going up a steep hill. It gets almost 21 miles per gallon. I have no intention of spending thousands more on a vehicle to get better gas mileage. It’s paid off. I’m retired and put about 8000 miles a year on it. It still runs like new. I would love to keep it as long as I can. It also can haul pretty much everything I need.

Everything was good except I felt there was a lack of communication and updates on the vehicle and lack of a accurate time frame of when it would be done

JR Castillo - Toyota North Austin got in the perfect vehicle. It fits my whole family. It has space for my soccer mom items. The quality and care provided to me by JR was exceptional! The whole experience was like a ride on the park, easy with JR.

What a friendly & family-oriented environment so close to home. I only wish I would have discovered them years ago. Best car-buying experience I've had! Will & Gerald did everything they could to earn my business without pressure. I am also confident that Will is available to help with future questions about my purchase. I love my new Buick Envison! Thank you Will Spencer & Lambert Team!!

We have the 2022 Limited edition. Love the heated and cooled leather seats, very comfortable. Overall vehicle is very quiet, except on concrete roadway surfaces. The rain sensing wipers don't function as well as the ones we had on our 2019 Rav4. I will say, the 3rd row seats are for young kids or very small flexible adults. Also, front doors need more of an arm rest higher up on the doors. The tri zone heat and cooling is great. I like how the adaptive cruise will even slow you down some when entering curves. The 11 speaker JBL sound system is very good. Overall, the negatives listed are fairly minor issues, because we really enjoy this vehicle and the features. I am disappointed that Toyota will not be offering the v-6 in 2023. I much prefer the smoothness and power and torque curve of the 6 versus the turbo 4. The 8 speed transmission is butter smooth, although the kickdown response could be improved. This is our 4th Toyota and will keep coming back because of the higher quality standards and overall reliability. Also, Toyota seems to listen to customers better and making adjustments or corrections better than a lot of the other auto makers.

Meghan made the process very simple for when I arrived to the dealership. The Honda civic was already ready for me.

This is my second Highlander. The first was a 2008 model and still in the family running great. This model has also served me well. I have 75,000 miles on it. I bought new tires at 60,000 and just had the battery replaced 3 weeks ago. The car runs great!

The recent service on my 2025 Tacoma was handled quickly and efficiently. Steve, the Service Advisor was very good to work with and kept me apprised of my vehicle's maintenance.

I bought a brand new Toyota Highlander platinum hybrid, 2022. I’ve owned Mercedes and a whole bunch of other cars but the noise from this literally hurts my ears. Really sucks because I wanted to keep this car forever but now I wanna get rid of it because the low bassy vibration is absolutely terrible. I have seen some people talking about a foot to radiator seal, hoping that might help. I want to fix this but its some serious xxxxxxxx. I like bass but this suckd toyota… 😢

Arrived at my appointment almost an hour early, left the vehicle with service to get something to eat. Vehicle was ready just after my meal was served.

We own a 2.4 Turbo XSE, has plenty of power to get you in and out of traffic. Just took a 10 hour road trip from NC through the mountains of VA & WV, performed like a champ up steep inclines and ride was very comfortable. We really like the captain chairs, easy to get passengers (inlaws) in and out. Had plenty of room for a wheelchair with 3rd row folded down. Really like the sporty look of Highlander. The 20" black rims compliment the look for me. I wish Toyota would've designed with dual exhaust to better enhance the design.

Mo was incredibly helpful and efficient. I was treated with respect. I will buy from here again.

Have had 2 Toyota Rav Limiteds and they were great. Decided to go with something a little bigger this time so got a preowned 2023 Highlander Limited. Love the ride, quieter than the Rav 4 and definitely more room. It’s only 3 inches wider, but 10 inches longer. Seems like the front area is quite a bit bigger than the Rav. Great purchase!

Worked with Dominic Fair. He was able to meet my conditions I asked for as far as pricing. Very personable, patient and transparent with all of our questions. Highly recommend if you are coming to North Coast Mitsubishi West and will definitely be my first choice in the future for a future purchase.

My 2022 Highlander is a great car. It is very roomy and comfortable with a lot of safety features. The back seat is very comfortable

Shout outs r due when u meet someone that goes up and beyond ur expectations, that does not just they job but moves to make a customer happy in every form possible. I believe in reviews that share the good and bad and let others find help! With this being said I want to say Brooke Norman thank you!!!! I watch her run (literally) to make sure my request was getting done as I was throwing them at her. I texted call and push and not once did she not respond with out a smile and a vibrant attitude each time. I want to say thank you very much I appreciate all ur work to please me and that's what means the most in sells knowing Ull never see them and knowing the car was sold u still did ur thing. My bad part is yes it took a while inside for me but again I was asking for a lot and besides the car smoke smell that I'm treating today. I can't say there wasn't no negative side. Shout out to Emily and the guys up in the box that worked over 2 hours to make sure that I was leaving happy and got what I asked for. Nothing is perfect but good customer service and feeling heard and understood will go a long way. THANK YOU BROOKE!!!!!! 😊

I bought my 2022 Highlander SE in November 2021 when selections were limited. It was not my first pick after researching and not my preferred color. I financed outside of Toyota and received a much better interest rate and my credit union said I was paying more than a reasonable price. But I was desperate and needed to new vehicle. I will see if the resale value keeps up with current value. So far it has performed well with a slight exception for the all wheel disk brakes. Sometimes I hear noises from the rear when backing out of my driveway when applying brake pressure. Also braking while driving seems a little soft and squirrelly. Just doesn’t feel quite right. The technology options are too numerous to mention and still learning but love the blind spot notification features. Fuel mileage is good compared to my V8 but performance is lacking even with sport drive feature selected. And in reference to one of the other reviews, the console storage is deep but too narrow. Overall I am enjoying my Highlander very much. I haven’t made a road trip in it yet so we will see. I can say it is a great family vehicle for short trips around town where a lot of start stops occur.

They kept us up to date on repairs and explained to us what was needed and why. They go over the cost of everything and let you know what you can push back instead of trying to push more services on you. Waiting room was comfortable. Restrooms were clean. Checkout was easy.

I had a great experience dealing with John Pohto. Would definitely work with him again.

Overall very good and reliable vehicle for the money. Not the most comfortable, stylish, or best on fuel but for the price i dont think you can find better

Toni Nemi is great at what he does- that’s why I came back for a second time. He is personable and treats his customers like family. He works hard to make his customers happy and it does not go unnoticed.

Best reliable car around Toyota Highlander 2019. Great all road trips. Spaces and plenty of room for everyone. Bars inside seat for car seats to connect to keep baby safe. I have bought 3 Highlanders and loved everyone.

Good service with Josh . Sales people freindly.Taking a test drive was easy. Granddaughter also bought a new car

All-round is a very comfortable and reliable car which is good for commute, transportation and having fun with ur family with space for cargo and people

Everyone at the dealership was helpful, patient with my questions, and very knowledgeable about the process. I have been a loyal Toyota customer for many years, and would rate this dealership as the best in Ohio.

I worked with Rose S. at Ken Ganley Nissan over the course of the last week after Thanksgiving. Her open communication and honesty gave me confidence in purchasing the 2017 Rogue I had been researching online. She took the time to verify the status of the newly traded in vehicle as it was going through the inspection process and being serviced. I would highly recommend to anyone in the market for a car to consider this dealership.