Used Toyota Highlander for sale near Petersham, MA

Francesca Ravina was polite, knowledgeable and efficient. This is our 4 th car from Lia Toyota of Northampton, Ma. And she did what had to be done to get us our car in a timely manner. Michael and Joan Haley

Buying my car with Sean Dotts was an easy and pleasant experience. He was totally helpful and professional . He answered all my many questions and took great care to make sure I was happy with everything. I highly recommend Sean. An excellent sales rep. Thank you Sean.

Have had our 2023 Highlander XLE AWD since April 2023. Live in Chicago area and have driven to Arizona and Maine. Zero problems with the car. We put a large Thule box on the roof, multiple mountain bikes on a bike carrier and a kayak. Lots of luggage, got 27 miles per gallon on both trips. Plenty of power in the Rocky Mountains. Would recommend the car to others. We have a great Toyota dealership but all we have needed is schedule maintenance.

Lia Toyotas service department is great , they keep you in the loop on your vehicle! They’re truthful on recommendations on your vehicle and no pressure to go ahead and accept those recommendations.

Super professional staff, respectful of time and cost. Love the little extras that make you feel appreciated. Theres a screen with your name on it when you arrive at your service appointment, comfy waiting area and water and coffee.

We have the 2022 Limited edition. Love the heated and cooled leather seats, very comfortable. Overall vehicle is very quiet, except on concrete roadway surfaces. The rain sensing wipers don't function as well as the ones we had on our 2019 Rav4. I will say, the 3rd row seats are for young kids or very small flexible adults. Also, front doors need more of an arm rest higher up on the doors. The tri zone heat and cooling is great. I like how the adaptive cruise will even slow you down some when entering curves. The 11 speaker JBL sound system is very good. Overall, the negatives listed are fairly minor issues, because we really enjoy this vehicle and the features. I am disappointed that Toyota will not be offering the v-6 in 2023. I much prefer the smoothness and power and torque curve of the 6 versus the turbo 4. The 8 speed transmission is butter smooth, although the kickdown response could be improved. This is our 4th Toyota and will keep coming back because of the higher quality standards and overall reliability. Also, Toyota seems to listen to customers better and making adjustments or corrections better than a lot of the other auto makers.

My experience was great from the time I walked into the dealership and met with Sean Parent to driving my new car home! Sean explained all the bells & whistles to me and set up all the technology and linked it to my phone. During the test drive Sean also pointed out all the options for driver assistance. Overall I would highly recommend Sean for his expertise and ease in the sales process. Thank you, Sean!

I bought a brand new Toyota Highlander platinum hybrid, 2022. I’ve owned Mercedes and a whole bunch of other cars but the noise from this literally hurts my ears. Really sucks because I wanted to keep this car forever but now I wanna get rid of it because the low bassy vibration is absolutely terrible. I have seen some people talking about a foot to radiator seal, hoping that might help. I want to fix this but its some serious xxxxxxxx. I like bass but this suckd toyota… 😢

I have bought many cars in my lifetime and Andres Marquez was truly the best salesmen I have ever worked with. He was extremely knowledgeable and patient. He made the entire process stress free. Andres took time to explain my new car to me and helped me with everything from start to finish. He has a wonderful, pleasant personality. I highly recommend Andres to anyone looking for a Kia.

2015 highlander limited. Its very smooth , the seat/mirror memory buttons are great , the auto high beams are awesome. Its easy to maintain, all the fluids and breaks etc are very easy to service right in the driveway. It has the 6 speed transmission that is known to be very reliable (unlike the 8spd trans that toyota came out with in 2017)

I purchased my first electric car here, they had many to choose from. I test drove four before I made my decision. All cars in really good shape. Manager was very knowledgeable and educative. Thank you!

We switched from 4Runner to Highlander! Many years of Toyota loyalty in our family. Camrys to Tacoma’s we have had them all. I stole my wife’s 4Runner away from her and replaced it with a 2021 Highlander XSE. It’s been awesome. Bought it brand new. We just hit 65k. We drive from northern Idaho to Scottsdale Az all year and at anytime. Yes, anytime. AWD Snowmobile. It’s awesome in the snow! 22-28 MPG on the Hwy. For those worried about driving a wagon looking vessel around that does not have the great looks of the 4Runner? Don’t worry about it. The XSE has a great looking front end. The XSE Model handles great and boogies. Yes, it’s quick and drives like a sports car. Well, it handles well not quite a sports car. Don’t get the regular Highlander. XSE looks different, has the JBL stereo and drives great. AWD with a Snow Mode. Oh, and it had a third row for little ones. Reliability - been amazing. Zero issues.

Michael Berard was helping me with getting a new part for heating/AC do to a mouse problem I am having. I was told I needed to leave the car for 3 days and I would be able to pick up the car on the 4th day before I went to work. Which I did and he called me a couple of times to keep me updated on how things were going. Communication is the key and he kept me in the loop so I could pick her up when I needed to. Greatly appreciate that. Keep up the good work! See you next time.

My 2022 Highlander is a great car. It is very roomy and comfortable with a lot of safety features. The back seat is very comfortable

Nicole Bourassa was amazing to work with. Professional and understanding. Looking forward to working with Nicole again for my next apts.

Great 3-row hybrid. Very reliable. Very comfortable. Lots of cargo space, especially with the third row seat down. Put down the second row and cargo space is enormous. Good gas mileage for a 6-cylinder. Nice pick-up for an SUV. Would definitely buy another Highlander

Everyone in sales and service was excellent. I will be back to buy another car down the road!

It has a lot of road noise and the low profile tires makes feel like you're running on flats you feel everything I'm not happy at all it's nothing like my 2015 highlander no compassion at all!

On November 25, 2023, my husband and I visited Ron Bouchard Kia with the intention of replacing his 8-year-old car with a new Kia Sorento. Being our first time at the dealership, we were uncertain about what to expect. Fortunately, we were warmly greeted by Jackie, who proved to be exceptional! She patiently walked us through the car's features, addressing all our questions with clarity and enthusiasm. Jackie presented us with various options from their inventory, and even offered to arrange swaps with other dealerships if we couldn't find our preferred car on-site. Importantly, she assisted us without exerting undue pressure to finalize the sale. After test driving the car and falling in love with it, we returned to the dealership. Jackie seamlessly guided us through the documentation process, and we proceeded to speak with the Finance Manager regarding leasing options. The deal we reached left us satisfied. Despite spending the entire afternoon at the dealership, we didn't realize we were the last customers in the store. Jackie patiently waited for us to complete the paperwork with the Finance Manager before bidding us farewell. Two days later, my husband returned to the dealership and returned home with our new car. Overall, the entire transaction was remarkably straightforward. I was pleasantly surprised by the warm reception and the ease of doing business. Without hesitation, we highly recommend Ron Bouchard and would gladly consider doing business with them again in the future.

I bought my 2022 Highlander SE in November 2021 when selections were limited. It was not my first pick after researching and not my preferred color. I financed outside of Toyota and received a much better interest rate and my credit union said I was paying more than a reasonable price. But I was desperate and needed to new vehicle. I will see if the resale value keeps up with current value. So far it has performed well with a slight exception for the all wheel disk brakes. Sometimes I hear noises from the rear when backing out of my driveway when applying brake pressure. Also braking while driving seems a little soft and squirrelly. Just doesn’t feel quite right. The technology options are too numerous to mention and still learning but love the blind spot notification features. Fuel mileage is good compared to my V8 but performance is lacking even with sport drive feature selected. And in reference to one of the other reviews, the console storage is deep but too narrow. Overall I am enjoying my Highlander very much. I haven’t made a road trip in it yet so we will see. I can say it is a great family vehicle for short trips around town where a lot of start stops occur.

Brian asked what I was looking for and my decision criteria. The paperwork was fast and they didn't try to sell me a lot of extras.

Excellent customer service. The overall experience that started with the online customer service team then moved to work with CJ who coordinated the sales process for me until I purchased the car was outstanding. There were no surprises during closing the deal they even matched my bank pre-approval. Definitely will go back for my next purchase!!!

Overall a good reliable 3-row SUV, with a comfortable ride, decent trip mileage, and good acceleration (good power train. Negatives are a poorly designed A/C condensor (Rocks kicked up will punture it releasing all the coolant) and very high wind noise at freeway speeds (hard to talk, radio has to be turned up very high).

First time at dealership. Jason was exceptional !! We will be back. Great place. Love my tacoma. Thank you very much. I feel Jason was very upfront and honest. How refreshing. Thanks again the gyles.

We have bought several cars from Toyota of Keene over the Years and have always been very satisfied with the service in sales, service and finance. Recently I bought a Camry Hybrid. Since my husband had passed away recently, this was the first time I faced trading in a car and buying a new car all alone. It was a scary experience. However, my salesperson Meghan H. helped ease my fears, with her patience, knowledge, and total compassion. She went above and beyond to help me feel like a member of the Toyota of Keene family. I look forward to an even longer relationship with this dealership with Meghan leading my way.

I traded in my 2016 RAV4 Limited for the Highlander XLE. Primarily for the ride. We had to give up some features such as seat positioning and closeness sensors available on the Rav4. The 2019 Highlander has a V6 that is well reported on and gives us the performance we need. Our ride has definitely improved on the Highlander.

Excellent service department. Courteous and knowledgeable staff. Very busy, make sure to arrive by 2pm.

I had a very good experience at METRO WEST AUTO SALES. The girl who works the front desk, YANA, was very helpful and pleasant. She answered all my my questions and got the sale done fast and easy. I had a few minor issues that needed to be looked at after the sale. A man named JIM was very helpful to get the issues straightened out very quickly. All in all I would recommend buying a car from METRO WEST AUTO SALES! i came all the way from Springfield MA. Thanks for a great experience! Rob the Leprechaun.

Big shout to Jacob Sanchez to help me make smooth purchase on 2-21-24. I love new ride can’t wait for family road trips and loving how spacious it is.. thank you Jacob and Hendrick for making this possible for me :)

Nicole Bourassa was extremely attentive to my needs which made a basic car service appointment less of a burden. I will continue using the Lia Toyota service department as long as they continue hiring workers who care about the customer!

I waited months, purposely, before writing this review. When I initially bought the car, I was scared because the reviews made it seem as if I made the worst mistake of my life. 6 months, 7000 miles later, the car running great. In the beginning, there was the weird shifting and lag but as time went on, around 5000 miles it had mostly smoothed out. After I took it for the TSB/Recall for a software update, it has been running perfectly since, no lag or strange shifting at all. I haven’t had any trouble otherwise. It’s roomy and comfortable for long trips. The third row is really for short trips(no more than 1hr 1/2) and for people 5’8 and under. The MPG excels on the highway especially on ECO mode with cruise control. I’ve gotten it as high as 33/34 mpg at 70mph on relatively flat land. In the city, it does terrible. I average around 17-19 even with slowly accelerations. My DTE is 290-310miles, 95% City driving. I’m sure those who use it on the highway will reach much higher. Despite the new 4 Cylinder Turbo, it has quite a bit of power and was able to take off very fast with a car loaded with adults (even in the third row). As of right now, the engine has been nothing but reliable. If anything changes, I’ll surely come back and edit this review. But for now, this 23 Highlander Limited Non-Hybrid, is a fantastic mid-size SUV and I recommend it now with the software update taking care of the shifting problem.

My experience at Lia was excellent thanks to the assistance of Nicole Bourassa who kept me informed throughout the process.