Used Toyota Highlander for sale near Rocky River, OH

Very accommodating from the first contact to the final sale! Terry was quick to return all inquiry calls, was very knowledgeable, easy to talk to, helpful in navigating toward the final decision and patient in setting up the Toyota app from my phone (which was not cooperative). Ryan was very friendly, personable, organized, patient with my physical limitations, thorough, willing to explain, etc. (Hope you’re reading this Mrs. Schneider. :-)) Overall a very positive experience and a dealership which I cannot recommend more highly!

Have had our 2023 Highlander XLE AWD since April 2023. Live in Chicago area and have driven to Arizona and Maine. Zero problems with the car. We put a large Thule box on the roof, multiple mountain bikes on a bike carrier and a kayak. Lots of luggage, got 27 miles per gallon on both trips. Plenty of power in the Rocky Mountains. Would recommend the car to others. We have a great Toyota dealership but all we have needed is schedule maintenance.

Matt Martin is an amazing person and car salesman. This is the second car I’ve bought from him and I will follow him where ever he works.

It has a lot of road noise and the low profile tires makes feel like you're running on flats you feel everything I'm not happy at all it's nothing like my 2015 highlander no compassion at all!

They followed up nicely but they were not pests or pushy. Very respectful and considerate!

I waited months, purposely, before writing this review. When I initially bought the car, I was scared because the reviews made it seem as if I made the worst mistake of my life. 6 months, 7000 miles later, the car running great. In the beginning, there was the weird shifting and lag but as time went on, around 5000 miles it had mostly smoothed out. After I took it for the TSB/Recall for a software update, it has been running perfectly since, no lag or strange shifting at all. I haven’t had any trouble otherwise. It’s roomy and comfortable for long trips. The third row is really for short trips(no more than 1hr 1/2) and for people 5’8 and under. The MPG excels on the highway especially on ECO mode with cruise control. I’ve gotten it as high as 33/34 mpg at 70mph on relatively flat land. In the city, it does terrible. I average around 17-19 even with slowly accelerations. My DTE is 290-310miles, 95% City driving. I’m sure those who use it on the highway will reach much higher. Despite the new 4 Cylinder Turbo, it has quite a bit of power and was able to take off very fast with a car loaded with adults (even in the third row). As of right now, the engine has been nothing but reliable. If anything changes, I’ll surely come back and edit this review. But for now, this 23 Highlander Limited Non-Hybrid, is a fantastic mid-size SUV and I recommend it now with the software update taking care of the shifting problem.

I recently purchased a car from Toyota Cleveland Heights and had a great experience. The sales woman that helped me out was Patricia (Pat) and she had an excellent display of customer service from start to finish and even days after purchase. Very knowledgeable of the process, answered all my questions, and went out of her way to make sure I had the best & easiest time at the dealership.

JR Castillo - Toyota North Austin got in the perfect vehicle. It fits my whole family. It has space for my soccer mom items. The quality and care provided to me by JR was exceptional! The whole experience was like a ride on the park, easy with JR.

If i Could five Ramon 100 Stars i would ! He was So Great and Professional He really Went above and Beyond for me even with having a Baby with me he made sure we were Fully taken care of if i could reccomened Anyone it would be Him ! Thank You so much

We own a 2.4 Turbo XSE, has plenty of power to get you in and out of traffic. Just took a 10 hour road trip from NC through the mountains of VA & WV, performed like a champ up steep inclines and ride was very comfortable. We really like the captain chairs, easy to get passengers (inlaws) in and out. Had plenty of room for a wheelchair with 3rd row folded down. Really like the sporty look of Highlander. The 20" black rims compliment the look for me. I wish Toyota would've designed with dual exhaust to better enhance the design.

Great customer service the process was super fast. I will definitely do future car business with Carface Auto Sales highly recommend this place. Mario was our go to guy and really went above and beyond thank you for all your help!

I traded in my 2016 RAV4 Limited for the Highlander XLE. Primarily for the ride. We had to give up some features such as seat positioning and closeness sensors available on the Rav4. The 2019 Highlander has a V6 that is well reported on and gives us the performance we need. Our ride has definitely improved on the Highlander.

This dealer was outstanding, paperwork done quickly and efficiently, everything explained, car gone over thoroughly, and after purchase, when a small problem occurred with the car, one call to this dealer and the problem was fixed with no charge. Very satisfied

Jeff Collins took great care of me. Made sure I got what i wanted at a price I could live with

Prompt in initial request for information. Very helpful throughout the process. Would work with this company again. Steve was extremely helpful!

I've always loved the look and feel of a Toyota Highlander. But I never thought I could afford one. I found my Highlander at Alton Toyota, Alton, Il. and fell in love. I asked about the price and I couldn't believe it was right in my price range. I test drove it and it was love at first drive. Everyone from the Sales-person, finance and even the Technicians. were friendly, helpful and answered all my questions. They even went above and beyond making sure I got the best loan that fit me. I love my highlander and just got back from Myrtle Beach SC, driving round trip. It is so fun to drive and all the room is unbelievable. I highly recommend both the highlander and Alton Toyota dealership!

I use to deliver these guys mail 30 years ago, so if they’ve been in business that long I decided to buy a car and I’ve had no problems what so ever Thanks Brian, your the best!!!

2015 highlander limited. Its very smooth , the seat/mirror memory buttons are great , the auto high beams are awesome. Its easy to maintain, all the fluids and breaks etc are very easy to service right in the driveway. It has the 6 speed transmission that is known to be very reliable (unlike the 8spd trans that toyota came out with in 2017)

I wanted to make sure that I left the very BEST review for three of your employees.... Charles Clark, Ravi Patel and Joel Cruz. I am a repeat customer and the Mazda vehicle speaks for itself... but GREAT customer Service cannot. When I was shopping to renew my lease, I was able to contact Charles Clark in VW - as I thought I might switch from Mazda to VW. When we could not get the pricing to work, Charles sent me to Ravi Patel. He was helpful, kind and very knowledgeable about all the products in my inquiries. Through the deal, I also met with Joel Cruz. He was a whiz at getting me the best price, the best vehicle and provided the best service. Now, I do not live close... I live about 35 miles away... but I will ALWAYS come back to Brunswick for this high quality of service. Kudos to Brunswick for doing it right! Additionally, I will be looking for a second car for my college son in the spring... Look for ME on your lot... I will be there again with this amazing team of people!

Have had 2 Toyota Rav Limiteds and they were great. Decided to go with something a little bigger this time so got a preowned 2023 Highlander Limited. Love the ride, quieter than the Rav 4 and definitely more room. It’s only 3 inches wider, but 10 inches longer. Seems like the front area is quite a bit bigger than the Rav. Great purchase!

Mario did an amazing job helping us get our Honda Accord. He was super helpful and really easy going, made everything feel comfortable and not stressful at all. Everyone at Carface Auto Sales was nice and honest about the car and the whole process. I really liked that the warranty was already included and we didn’t have to pay extra for it. That was a big plus for us. I would definitely buy another car here again. Great experience overall.

We switched from 4Runner to Highlander! Many years of Toyota loyalty in our family. Camrys to Tacoma’s we have had them all. I stole my wife’s 4Runner away from her and replaced it with a 2021 Highlander XSE. It’s been awesome. Bought it brand new. We just hit 65k. We drive from northern Idaho to Scottsdale Az all year and at anytime. Yes, anytime. AWD Snowmobile. It’s awesome in the snow! 22-28 MPG on the Hwy. For those worried about driving a wagon looking vessel around that does not have the great looks of the 4Runner? Don’t worry about it. The XSE has a great looking front end. The XSE Model handles great and boogies. Yes, it’s quick and drives like a sports car. Well, it handles well not quite a sports car. Don’t get the regular Highlander. XSE looks different, has the JBL stereo and drives great. AWD with a Snow Mode. Oh, and it had a third row for little ones. Reliability - been amazing. Zero issues.

I was very pleased with the deal I got for a 2025 Toyota Tacoma! My sales rep Charmaine and the salesman manager Ray were very helpful in getting the best deal for my budget.

We have the 2022 Limited edition. Love the heated and cooled leather seats, very comfortable. Overall vehicle is very quiet, except on concrete roadway surfaces. The rain sensing wipers don't function as well as the ones we had on our 2019 Rav4. I will say, the 3rd row seats are for young kids or very small flexible adults. Also, front doors need more of an arm rest higher up on the doors. The tri zone heat and cooling is great. I like how the adaptive cruise will even slow you down some when entering curves. The 11 speaker JBL sound system is very good. Overall, the negatives listed are fairly minor issues, because we really enjoy this vehicle and the features. I am disappointed that Toyota will not be offering the v-6 in 2023. I much prefer the smoothness and power and torque curve of the 6 versus the turbo 4. The 8 speed transmission is butter smooth, although the kickdown response could be improved. This is our 4th Toyota and will keep coming back because of the higher quality standards and overall reliability. Also, Toyota seems to listen to customers better and making adjustments or corrections better than a lot of the other auto makers.

Very straight forward and willing to answer all questions even before you ask. This is the main reason I got my Honda Element EX from them. They made it easy for me to make this purchase, quick fast and easy.

Bought the '12 used with 30k miles on it 9 years ago. It now has 187k and is running great. Regular oil changes and typical maintenance, brakes, tires, etc. The AC did go last year and was fixed. Car is plenty cargo spacious and has been used to move many items, furniture, building materials etc. The only thing I'd like better from it is brighter headlights. If a HIghlander has been maintained I'd not hesitate to pick up a higher mileage used one and expect many more miles.

Haley helped me find a great Deal on a new Buick. No add on sales pressure, handled getting paperwork ready, signed and drove out in less than 45 minutes. Also pleased at no hidden costs added like other dealers do, after the negotiated price. Price, Selection, Service, all great at Medina Buick GMC Cadillac.

Overall very good and reliable vehicle for the money. Not the most comfortable, stylish, or best on fuel but for the price i dont think you can find better

My 2003 Highlander is now 20 years old and has been in our family the whole time. 260,000 Miles and this beautiful car runs like new. I love the power of the V6. I love the ride and the FWD does great in the mountains. I love the reliability. I love the tape deck! I frequently drive rental cars that are brand new that I don't like nearly as much as this 20 yr old Highlander. Amazing reliability and a joy to drive.

INCREDIBLE BUYING EXPERIENCE! The negative reviews I've read here are the polar opposite of my experience! Warm, welcoming environment! VERY friendly staff! Justin ( Sales consultant) was an absolute 10 in terms of professionalism. Matt ( Finance Manager) was the most down to earth, genuine guy I've ever met in finance. I drove all the way from North Canton to purchase my New Toyota, and wouldn't hesitate to make the drive again. My last Toyota had 260,000 miles on it, and I'm sure this one will not disappoint me either. You simply CANNOT GO WRONG with a Toyota, and you CANNOT GO WRONG with purchasing one from this Dealership. Lastly, I noticed quite a few people who have left negative reviews regarding Used car purchases. Words of advice: It's a USED Car!!!! Want peace of mind??? Spend a little extra, and GET A WARRANTY! If you think this dealership wants to sell you a used car that they know is going to be giving you trouble down the road, then you're sorely mistaken. Sure, they are going to want you to purchase an extended warranty. And YES they are going to make money on that warranty! They should! Like any business, they are in business to MAKE MONEY. My personal experience was fantastic from start to finish. The best buying experience is one in which BOTH parties walk away happy. I certainly did.

Best reliable car around Toyota Highlander 2019. Great all road trips. Spaces and plenty of room for everyone. Bars inside seat for car seats to connect to keep baby safe. I have bought 3 Highlanders and loved everyone.

I dealt with Todd and he made the process extremely easy. We were coming from 2 hours away and were able to complete most of the legwork before we arrived.

We have only owned Fords but decided to see what Kia had to offer. We are so pleased that we made the change. Top notch service and EVERYONE is so attentive at the dealership. The price of the vehicle is unbelievable considering the value that you receive in the vehicle. This was our second experience since October. Very pleased with Helen, Ollie, Charles and Kobe. Thanks for a great experience!

I want to especially admit Lorena Hetruc- she's just incredible, that's always a pleasure to deal with her. I'm impressed with her professionalism and customer care. She's very attentive to detail, kindly provides answers to all my questions, and even after the purchase she keeps in touch to find out if everything works well and if there are no complains. She's the best and the most beautiful sales person I've ever worked with! Great job!

I bought a brand new Toyota Highlander platinum hybrid, 2022. I’ve owned Mercedes and a whole bunch of other cars but the noise from this literally hurts my ears. Really sucks because I wanted to keep this car forever but now I wanna get rid of it because the low bassy vibration is absolutely terrible. I have seen some people talking about a foot to radiator seal, hoping that might help. I want to fix this but its some serious xxxxxxxx. I like bass but this suckd toyota… 😢