Used Toyota Highlander for sale near Shepherdstown, WV

I've had two excellent experiences with Shockley Honda when buying a car from them. The first was a little over a year ago and the second experience was last week. I found an excellent 2018 CR-V at a very reasonable price, but had a disabled trade-in over 65 miles away. Shockley not only gave me a fair amount for the trade-in, but also arranged to both deliver my "new" vehicle and pick up the "old" vehicle, saving me quite the effort to arrange things otherwise. My sales guy was Chris Collinson and handled everything from start to finish. There was no high-pressure sales or hidden add-ons. There was no pressure to use their financing when I told them I had my own. I appreciate the respectful way I was treated. It really seemed like I was his only customer that day when I knew I wasn't. Plus, it didn't stop there! Chris made the delivery from Frederick to Parkville himself and has followed up with me to make sure all is well and that I am happy with the car and his service. I highly recommend Shockley to anyone in the car market. You won't be disappointed! Be sure to ask for Chris!

Large doors and front seats. Easy to get in and out. You have to pull past the protective bollard at the gas pump as to not ding the edge of the door. A lot of safety bells and whistles for an older car. Can tow with the best and high enough to take fishing and hunting. Good power. Feels safe in winter driving with in reason. If it gets icy or the snow gets over 5” I stay home. Operational noise is not annoying even when pulling into traffic or down shifting going up a steep hill. It gets almost 21 miles per gallon. I have no intention of spending thousands more on a vehicle to get better gas mileage. It’s paid off. I’m retired and put about 8000 miles a year on it. It still runs like new. I would love to keep it as long as I can. It also can haul pretty much everything I need.

Great service, I didn?t have to wait. My car was ready within an hour. Didn?t try to sell anything. Customer service was awesome.

This is my second Highlander. The first was a 2008 model and still in the family running great. This model has also served me well. I have 75,000 miles on it. I bought new tires at 60,000 and just had the battery replaced 3 weeks ago. The car runs great!

Pretty Chill experience overall. They Made stuff easy to get done and stress free. Steven guided me in the perfect direction ! I Overall all of the Staff is pretty good

Have had our 2023 Highlander XLE AWD since April 2023. Live in Chicago area and have driven to Arizona and Maine. Zero problems with the car. We put a large Thule box on the roof, multiple mountain bikes on a bike carrier and a kayak. Lots of luggage, got 27 miles per gallon on both trips. Plenty of power in the Rocky Mountains. Would recommend the car to others. We have a great Toyota dealership but all we have needed is schedule maintenance.

Regular service and recall item. They always finish quickly, are fairly priced and are friendly.

We switched from 4Runner to Highlander! Many years of Toyota loyalty in our family. Camrys to Tacoma’s we have had them all. I stole my wife’s 4Runner away from her and replaced it with a 2021 Highlander XSE. It’s been awesome. Bought it brand new. We just hit 65k. We drive from northern Idaho to Scottsdale Az all year and at anytime. Yes, anytime. AWD Snowmobile. It’s awesome in the snow! 22-28 MPG on the Hwy. For those worried about driving a wagon looking vessel around that does not have the great looks of the 4Runner? Don’t worry about it. The XSE has a great looking front end. The XSE Model handles great and boogies. Yes, it’s quick and drives like a sports car. Well, it handles well not quite a sports car. Don’t get the regular Highlander. XSE looks different, has the JBL stereo and drives great. AWD with a Snow Mode. Oh, and it had a third row for little ones. Reliability - been amazing. Zero issues.

Great experience purchasing my truck. They had a lot of options to chose from and the salesman took me on ride after ride to make sure I got what I wanted. Sales department handled the paperwork quick and got me off where I needed to be. Convenient location with great parking. Friendly staff. Highly recommend to anyone looking for a new vehicle.

Luxurious is how I would describe this car! Smooth ride, efficient and a great looking vehicle! It has plenty of room and pretty cool features as well. I live this car and highly recommend it!

SMH was pretty easy to negotiate with on Dodge Ram 2500 we were not expecting to make the purchase that day, but they worked with us to return the next day to pickup our vehicle. We do have to return for a part that was on back order, and when it arrives I’ll give more feedback on the return for service. Thanks SMH

JR Castillo - Toyota North Austin got in the perfect vehicle. It fits my whole family. It has space for my soccer mom items. The quality and care provided to me by JR was exceptional! The whole experience was like a ride on the park, easy with JR.

This was a great dealership. I got a nice car for a great price.

It has a lot of road noise and the low profile tires makes feel like you're running on flats you feel everything I'm not happy at all it's nothing like my 2015 highlander no compassion at all!

Fantastic people, great honest salesman in Jason! Great deal, not afraid to let me see Carfax. They take care of their cars. They really care about their customers. Jason was the best.

Smooth ride with tons of safety features Great gas mileage Roomy Only dislike is no Apple car play. Will buy another in future 5 stars

Made an appointment earlier this week, great visit with Chris got the price we wanted to sell out usedVW. Today I I tried to call and make an appointment to bring the car back and complete the deal. I found no way on line or getting through to a live person to set up an appointment. If I had you woud get an easy 5 star rating.

I've always loved the look and feel of a Toyota Highlander. But I never thought I could afford one. I found my Highlander at Alton Toyota, Alton, Il. and fell in love. I asked about the price and I couldn't believe it was right in my price range. I test drove it and it was love at first drive. Everyone from the Sales-person, finance and even the Technicians. were friendly, helpful and answered all my questions. They even went above and beyond making sure I got the best loan that fit me. I love my highlander and just got back from Myrtle Beach SC, driving round trip. It is so fun to drive and all the room is unbelievable. I highly recommend both the highlander and Alton Toyota dealership!

Very happy with the staff. They were straightforward, honest, and my car buying experience was hassle free. My sales rep quoted me an upfront price and communicated all additional fees as well. I was given a fair amount for my trade.

I traded in my 2016 RAV4 Limited for the Highlander XLE. Primarily for the ride. We had to give up some features such as seat positioning and closeness sensors available on the Rav4. The 2019 Highlander has a V6 that is well reported on and gives us the performance we need. Our ride has definitely improved on the Highlander.

AutoNation. My salesperson Shivan was very helpful, patient, and honest throughout the whole process. He explained everything clearly and made sure I got a good deal without any pressure. Highly recommend AutoNation and especially Shivan for anyone looking to buy a car.

I waited months, purposely, before writing this review. When I initially bought the car, I was scared because the reviews made it seem as if I made the worst mistake of my life. 6 months, 7000 miles later, the car running great. In the beginning, there was the weird shifting and lag but as time went on, around 5000 miles it had mostly smoothed out. After I took it for the TSB/Recall for a software update, it has been running perfectly since, no lag or strange shifting at all. I haven’t had any trouble otherwise. It’s roomy and comfortable for long trips. The third row is really for short trips(no more than 1hr 1/2) and for people 5’8 and under. The MPG excels on the highway especially on ECO mode with cruise control. I’ve gotten it as high as 33/34 mpg at 70mph on relatively flat land. In the city, it does terrible. I average around 17-19 even with slowly accelerations. My DTE is 290-310miles, 95% City driving. I’m sure those who use it on the highway will reach much higher. Despite the new 4 Cylinder Turbo, it has quite a bit of power and was able to take off very fast with a car loaded with adults (even in the third row). As of right now, the engine has been nothing but reliable. If anything changes, I’ll surely come back and edit this review. But for now, this 23 Highlander Limited Non-Hybrid, is a fantastic mid-size SUV and I recommend it now with the software update taking care of the shifting problem.

Great customer service, honest approach. Would buy from them again couldn't have asked for a better experience! The entire transaction from contact to purchase was smooth, hassle free, and very time efficient.

Bought the '12 used with 30k miles on it 9 years ago. It now has 187k and is running great. Regular oil changes and typical maintenance, brakes, tires, etc. The AC did go last year and was fixed. Car is plenty cargo spacious and has been used to move many items, furniture, building materials etc. The only thing I'd like better from it is brighter headlights. If a HIghlander has been maintained I'd not hesitate to pick up a higher mileage used one and expect many more miles.

This dealer is very honest, very personable, and a very nice place to buy a car. Highly recommend! He really knows his inventory and is a great salesman.

We looked at several SUVs while shopping around and kept coming back to the Highlander. It is a Highlander Limited AWD Platinum Edition. We could not be more pleased with this vehicle

Kyle and the Massey Hyundai team sent me away satisfied in my Pre Owned Tucson! The process ended in a flourish as Kyle answered questions to my satisfaction then handed me off to Nick and RD the next morning. Great teamwork. Great used vehicle and great experience, all boxes checked! Thanks Gentlemen.

We own a 2.4 Turbo XSE, has plenty of power to get you in and out of traffic. Just took a 10 hour road trip from NC through the mountains of VA & WV, performed like a champ up steep inclines and ride was very comfortable. We really like the captain chairs, easy to get passengers (inlaws) in and out. Had plenty of room for a wheelchair with 3rd row folded down. Really like the sporty look of Highlander. The 20" black rims compliment the look for me. I wish Toyota would've designed with dual exhaust to better enhance the design.

I wanted to let anyone looking to buy a vechicle , talk to Tyler Woods . We purchased a truck a few weeks ago and Tyler was very nice and professional. Made our buying process so easy . He worked with Robert and I to get the best deal possible . Even after 4 weeks and me having questions , Tyler has gotten back with me with questions that I had . He was a pleasure to talk to and Hagerstown Ford should be proud to have him as a sales consultant. When I need a vechicle in the future , Tyler definitely will be the person I want to see . THANK YOU TYLER for all your help .

I had a oil change and transmission check. The work was done quickly. The service lane assistant Alli Smith was very professional.All work was done well.

Overall very good and reliable vehicle for the money. Not the most comfortable, stylish, or best on fuel but for the price i dont think you can find better

Just pick up a used Tacoma. I'm vert satisfied with my purchase, price and many thanks to Ashley for all of her help.

Zero problems in 8 years ownership. Very comfortable. Still looks brand new. My next car will definitely be another Highlander, perhaps a 2025 Highlander Hybrid.

Looking for a grand highlander Jason was fantastic!!! Can’t wait for him to locate me one

I’ve had no problems with my Highlander since I had it. I just keep up the maintenance and it drives as smooth as it did when I first got it. The other thing I like about it is the roomy comfort it gives and that it’s heavy enough to handle the road. It huges the road in curves so good. I am truly satisfied with my Highlander.

It was nice but it took a bit too long for my liking waiting in the workers and managers was long but atleast it was good customer service

Best reliable car around Toyota Highlander 2019. Great all road trips. Spaces and plenty of room for everyone. Bars inside seat for car seats to connect to keep baby safe. I have bought 3 Highlanders and loved everyone.

Please add my name and my cellphone number to our Account. Also, please do provide the complementary car wash as advertised! No excuses! Thank you!

Me and my family really like our Highlander XLE. Its super reliable (like always) and its a great family car. The Highlander gets decent fuel economy, its quiet inside, its quick, good interior quality, and comfortable ride. The Highlander is also very spacious and the opening rear window is super useful to get into the trunk quickly. The shelf on the dashboard was very useful for storing. We also really like how the facelift looks. The exterior looks very handsome and in my opinion, the Highlander looks better than the Honda Pilot. The things that we don't like about our Highlander is the technology. The navigation system is very laggy and hard to use. The Highlander also doesn't come with apple car play or android auto. The charger outlets for the second row are also hard to reach since it is near the floor. The outlets are hard to find especially when it is dark. We also found out the third row to be very uncomfortable. The third row is very cramped and it has no leather armrest. But overall, the Highlander is still a very good family car and it has been our favourite car.