Melissa was superb, I give her 5 Stars!. She is extremely knowledgeable of the product and listened to what I was looking for. She found me the perfect CRV for my needs and budget. She also addressed all of my concerns professionally and willingly. I appreciate the time and patience spent on educating me about the CR-V and the dealership services. Thanks Melissa!
Jennifer made the experience of purchasing my 2018 Honda Accord EX-L fun and exciting. She took extra time to connect and answer all of my questions. Her passion for changing people lives through car buying is out of this world. You can honestly tell it's not just a job to her but she loves what she do. I would recommend her to everyone I come in contact with. Thank you Ms. Jennifer Baker and to the friendly staff at Honda of Concord.
I would give the dealership 5 stars based on Melissa. Unfortunately, the finance department overcharged my account by $500, sending me into overdraft with the bank. Therefore, the overall rating of this dealership, I give 3 stars.
The Hendricks Chevorlet Team,Nathan,Brice,and Tim were helpful and made our purchase100% satisfied. They all make sure you are comtfotable,like family and most all that you leave smiling.I would rate this team as a 10 for customer service.The whole Team.
Was in the market for a nice low miles used car. Got in contact with Justin Myrick at the Troy dealership and he had a couple options that fit my needs. Went and test drove a couple vehicles and found the one i liked it was just a little out of my budget. Went home and did some research and talked to Justin a little more and realized he had the best deal on that vehicle around. Went back a couple days later and purchased the vehicle. Justin is very knowledgeable and very helpful in the car buying process. This is the second time we have done business with him and will definitely contact him for all our future car needs.
This was by far the best experience I have ever had when purchasing a vehicle. Shon was terrific. He took his time with us but did not hover over us while we shopped. In fact, he didn't even accompany us on the test drives, allowing my wife and I to really get a feel for the vehicle. The show room even had a game room, which kept our 9 y.o. entertained while we did the paperwork. That was a blessing in itself! I will say, however, that the detail department did not do a very good job cleaning up the car before we took possession, but in the grand scheme of things, we can overlook that. Thanks to everyone at Metro Honda for a great experience!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
We had a great experience. We got what we wanted at a great price. The sales personnel were very helpful. Will definitely be back when it’s time for a new Mazda.
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