Used 2020 Toyota Prius Prime for sale near Pasadena, CA

Great experience easy and fast cars are exactly how they are displayed ! (Harper got me rollin!!)

Great drivability! Great room! Unfortunately, not confident in expertise at service center for plug in hybrid issues. No one has seen enough issues to understand how they can malfunction... they are totally dependent on computer codes and what the manual says.... haven’t really studied the tecnology and engineering enough to be able to anticipate and or respond to technical questions and circumstances.... sales people are completely oblivious to the technology!!! Cannot answer simple engineering questions about car! Service department seems only modestly more experienced, and have no passion or desire to really know or understand.... so their ability to inform and guide the customer is basically non existent. They call “ experts” elsewhere in the country... don’t appear to care to become experts themselves. This means that the customer has little to no confidence that their car is actually going to be fixed properly because they are completely reliant on manual and mechanics located elsewhere to solve issues.... fully expect that any upcoming repairs will be “ out of the box” repairs.... computer says that EGR valve is malfunctioning, so it needs a new one! When all it needs is a vacuum hose reconnected.... or something down these lines. This is really bad that the customer will need to understand their own car better than dealership mechanics, and will mean that extremely expensive parts will be seen as the solution to “ fixing” the oroblem...eg, I won’t be surprised if we own the vehicle for 10 plus years, that a new computer control module will be found to be needed because the code said it was malfunctioning.... when a small gasket waterproofing the compartment has failed and causes it to work improperly when it wet outside... The customer is left feeling uncared about, or cared for... and that Toyota hires fundamentally unprofessional or lazy service mechanics, and dont properly expect expertise or mastery about their products...

Higher quality customer service they personally have great performance guidance very clear fast and very reliable educated taking care my wife and I Very special

I would purchase it again also would tell people just to test drive it you will want one after that. I think it also rides smooth

My recent purchase at Van Nuys Kia was the best experience buying a new vehicle I have had. Other dealers were not able to accept the $7,500 EV tax credit for a purchase, but Van Nuys Kia did. Farid and his manager Ali made the whole process easy and quick, Ali even gave the highest trade-in value for my 2023 Sorento PHEV. I am very happy with my new Kia EV6 and pleased with how I was treated by Farid and Ali at Van Nuys Kai. I highly recommend them.

I was surprised at how much room the Prius Prime has. Gas mileage is unreal. I am averaging in the 90's MPG even with longer trips. It was priced well and had a nice rebate and tax credit, as well. I drove 500 miles to get it at Basil Toyota in Lockport, NY and it was well worth the drive.

Alex G is probably the most helpful car salesman there is. Not only did he make sure to really do everything he could to get me a great deal on a car I actually wanted, but as a first time car buyer no other dealership or car salesman wanted to seriously help me, but he did. I can’t recommend Alex enough at this dealership.

This is my second Prius Prime and I appreciate its energy efficiency. I am happy with the comfort of the seating and quality of construction.

Christina is a great service advisor. She is knowledgeable and extremely patient. I hope to be aboe to do business with her again.

have owned three prius cars; this one is a little disappointing; no factory sun roof, smaller trunk compartment, it does handle very well; quick responsive handling

Employee Wes was very professional when he shows me the car and make me feel like part of he family when I was trying to buy the car. The way he was.

Very personable and easy to talk to, he is very down to earth and well spoken