Used 2023 Toyota RAV4 for sale near Crosspointe, VA

The dealership is well run, sales is not pushing, the service department is very efficient and with a very strong focus on quality and customer service. You even get complimentary overall car health report and pictures sent to your phone. It was great to know exactly how my brakes were doing too. After having been in numerous dealerships over the last several decades, this really impressed me and it?s now my go to place for everything.

Great Car! I bought used only 10,000 miles. Lots of room inside, easy to keep clean, and great turning radius - barely use one hand to turn completely around. I see people turning with 2 hands and leaning! Not the Rav - you just guide it. Always starts, low idle, quiet, and everything adjustable. I had another Rav, and I won't change now.

The guy that scheduled my appointment, Tony, really went above and beyond. The guy was awesome. While scheduling my service request he also set up a follow-up task for himself to help me out.

Great car overall but have have had problems with radio/screen. Needed to go back to dealer to reboot. As a current owner of now 2 Toyotas only disappointment was service.

a major reason I buy from Fitzgerald is because of the service of Steve Winkler; the best; efficient; and a delightful guy

I recently purchased a 2023 RAV4 Hybrid and love the car in general. That said, I have one major complaint. Shortly after purchasing the vehicle, I was using my iPhone connected to the Multi-media screen through CarPlay, when the iPhone maps app disappeared and I got a splash screen saying “Experience Toyota Drive Connect.” There was no way to exit this screen apart from pulling over and restarting the car and reconnecting the iPhone. I googled this issue and saw various possible solutions, but none worked. I called Toyota and after multiple delays, was told that the only way to get rid of this screen is to purchase a subscription to “Go Anywhere” which includes Drive Connect and Remote Connect. The cost is $15 per month, plus whatever tax you pay in your locale. While Go Anywhere has some nice features, it should be an option, not a mandated purchase to utilize CarPlay. It seems to me that this is essentially extortion, forcing owners to purchase a subscription in order to use CarPlay. This is beneath the high standards of Toyota. I’m sure that Toyota could disable this splashscreen easily should they so desire.

No hassle from sales to financing ,best pressure free car buying,I have ever experienced. Would and have recommended to all looking to buy

Went to the dealership for my first service. Dawn Thomas was my advisor. She did a fantastic job of explaining the process and what to expect in the future. Thanks Dawn

Mike did a great job of keeping me informed on the process as well as getting the maintenance done quickly.

I love my Rav4. It's not only fun to drive but is a sharp looking vehicle. It has plenty of room for passengers as well as our 2 dogs.

Great service, good experience. Salesman knowledgeable, knows Ford trucks. Got me what I wanted quick.

Love my new car. The price was great and much cheaper than others for the same vehicle. I have been wanting a Jeep for years and so happy I found one that I love. And it’s a 2022. Yay! The process was easy and quick. Farhan was super friendly, very responsive and very patient. I emailed him every few days for 3 weeks while I was making my decision and he always responds quickly and did not rush or pressure me into buying anything. When I finally visited the process was quick, we were in and out within 30 minutes. Which is something that I asked about ahead of time because this location is 2 hours away from me. Worth the drive. Just got my MD state inspection and the vehicle passed and is in great condition. So happy with my purchase.

I sold my car to Jim Coleman Toyota, and I had a fantastic experience! Salesperson Jonathan Wear was very professional and efficient throughout the whole process. He helped and assisted me in the sale while showing flexibility with the terms of our contract, speeding up the payment to accommodate my needs. Jonathan went the extra mile by bringing me the check in person the same day. Thank you, Jonathan, for making my sale such a pleasant experience and for your attentiveness to my special needs. I would definitely go back to Jim Coleman Toyota!

This is the first time I buy a car from a Jack Taylor Toyota dealership, and I had the best experience. Ebo Grant was very professional, patient and thorough. I felt absolutely no pressure and he made sure I had everything, and it was set up before I left. I med was also very helpful in the finance department, and Mike the manager. My first Toyota and I loved handling the team at Jack Taylor in Alexandria first class. Thanks to everyone who helped me, I highly recommend them if you want to buy a car.

The wait was less than half an hour and the representative Matthew gave us excellent service.

They were very helpful and very professional the dealership was very clean and the dealership inventory was updated I would buy my car from the dealership if I could

Víctor was very professional and we were able to make an appointment the next day.

I got my used 2014 Toyota Camry here with the help of German! It was a very smooth process and couldn’t have left more content!

I bought a car a couple years ago, Came back today to purchase another one. Truly a honorable dealership the first car i bought did not give me any issues and I loved the deal I got that’s why I am back today they treated me like family and took very good care of me.

Buenas tardes, este servicio estuvo Super bien, el señor Luis me atendió de maravilla, me dio súper opciones y me ayudó a conseguir mi carro gracias a Dios voy súper feliz con mi carro, gracias y que Dios los bendiga don Luis y a todos me regalaron agua y tuvo el servicio súper bien, me atendieron de maravilla, no me puedo quejar para nada

it was a good experience, he tried to help me the most he can and he did a great job thank you so much for your service

The sales associate I working with was great, very accommodating as I had children with me. It was a bit difficult because they were renovating at the time I was there and they usually have a kids area. I?m sure it will be a little easier when everything is finished. The only slow part was actually signing the papers for the vehicle purchase because the business office was behind and what was originally predicted to me to take one hour took almost 2.5 hours.

I recently bought my 2014 Toyota Camry here with the help of German. Let’s just say, everything went as smooth as ever! And was extremely satisfied, from price to the speedy service provided. I greatly appreciated the timeframe that it took to finalize everything. Not too quick and sketchy, but not too long and tiring. It was perfect, just as it should be for any and all dealers whether you’re looking to buy a new or used car. I also appreciate the information they gave me about the car and its previous services, it made me confident in making the purchase rather than worrying what conditions the car was going to be in after a few months. Overall, great experience and environment embedded by the sales team!

Everyone has been helpful. They just don’t have the inventory which seems to be typical for this model at this time.

Amazing experience at the dealership. We are thrilled to have our vehicle. Kevin Garcia was amazing from the first interaction to the keys hand off. Highly recommended!!