Used 2024 Toyota RAV4 for sale near Downers Grove, IL

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

I just moved to North Carolina from Illinois and it has not been an easy transition lets just say that. As soon as I pulled into Hendrick Toyota of Apex I was greeted by many smiling faces. Eli and Kristie were helping me as I had an issue with my passenger mirror. Eli explained what I needed to do and Kristie ended up handeling my services that day and got me in and out within the hour just like she said! I will definitely be back!

Made me feel like family as soon as I walked in very helpful and accommodating to my needs didn?t feel rushed at all great staff and location overall.

GOOD SUV I AM BUYING MY NEXT CAR LEXUS AUR TOYOTA TUNDRA BECAUSE MY SUGGESTION TO BUY TOYOTA RAV4 XLE AWD BEST SUV THANK YOU

I had the pleasure of working with Tray at Murgado Ford of Chicago while looking for a 2024 Lincoln Nautilus Reserve AWD for my wife. From the moment I reached out by phone to inquire about the vehicle Stock: 24L117, Tray was incredibly personable and transparent. He took the time to provide me with all the information I needed, making me feel at ease about the purchase. With a growing family, including one child and another expected in May, it's important to make the right choice, and Tray made the entire process smooth and stress-free. His professionalism and genuine care for my needs were evident, and I truly appreciate his efforts in helping us find the perfect vehicle. I highly recommend Tray and Murgado Ford for anyone in the market for a new car!

Just drove home in my new Rav4 last night. So far I'm loving it. It is the perfect size. It drives and handles nice. The interior is awesome and all the features are great. I've always driven Honda's and this is my first Toyota and I know I will love it for years to come. I got the Army Green and it is sic!!! Purchased at Wilsonville Toyota from Max V. and had a great experience. Highly recommend!!!

The wrong tires were ordered for my Corolla and the shop provided me with a car for the day until the work was completed. Thanks!!

Lombard Toyota was such a great experience! They were patient and a pleasure to work with.

Sam provided me with the best service experience , good prices, explained how things go in my car , I have zero experience with cars, he went out of his way to explain everything for me and made things clear

I had my CR-V regular maintenance completed this week. Excellent service from start to finish. The bill was higher than I expected but I guess everything costs more nowadays.

Easy, stress-free, and friendly! Definitely will go back to this dealership. From our salesman, to sale manager and the finance guy all very nice and professional. If your thinking about buying a Volkswagen come to Elgin. We first went to a different volkwagen dealership and they were such scam artists. It almost turned me off not to buy a Volkswagen ! This dealship made up for it. Building very nice too! Thanks elgin!!!

Got the car I wanted at the finance rate I wanted. Not offered enough for my trade-in

Néstor hélped me purchased my new 2023 Nissan rogué súper exicited for my new vehícle if you are looking for a car ask for Nestor got me a approved and With Payments that I was súper happy with

Had a great experience at dealership. Found a car i love. Was treated well by salesman. Overall great experience

Straight forward, would definitely buy from them again. Everyone was nice, dealership was spotless. Happy with the overall experience.

Wonderful atmosphere, they have everything from Luxury, sport, and reliable. I’ve been doing business with Baha Auto for a years now. Service is always excellent!

Excellent service. I have no complaints. I always bring my car in for yearly service.

I completed my deal in less then 2 hours , gave me good money for my trade and a deal on the new one.

Good team working there. You can trust your vehicle is in great hands. Thank you Honda!

I had a very pleasant experience at McGrath Toyota because of my Service Rep Evan. Not only was he personable and friendly, Evan also had infinite kindness, patience and understanding. I will definitely be back, because even though Dealerships are usually more expensive, the stellar customer service that Evan displayed is absolutely priceless and makes it all worth it. All Dealerships and mechanics offer the same things-- part and repairs-- the one and only difference being customer service, the way a person is treated, and Evan of McGrath Toyota just won his team the first place trophy.

Very accommodating to out-of-town buyers, except pay-in-full is required to hold a vehicle. Need more flexibility on this, like allowing sizable deposit with time limits

TOP TIER! AMAZING SERVICE! AWESOME PEOPLE TO DO BUSINESS WITH! what more can I say? #iamnowacustomerforlife