Used 2021 Toyota Sienna for sale near Martin's Additions, MD

Excellent service at Koons Ford Sterling in Virginia to diagnose and repair a malfunctioning Automatic window mechanism. Techicians repaired the window, but took time to double check to make sure everything was fixed, and discovered a further problem that required a more extensive repair that solved the problem. Customer service representative Andrew expertly and courtesly handled the transaction both from in-take of my Explorer to the final resolution. Final bill for all services even came in slightly under the initial estimate. Excellent experience and I will continue to rely on Koons Sterling.

My Sienna XLE is a 2018 Braunability handicap van with the 285 hp V6. I bought it new, it has 40k miles. I’ve serviced by the book, replaced battery this year, put one set of tires on it, and have driven it like I stole it. It’s never missed a beat, is comfortable, durable, dependable, averages 19 mpg on short runs of 15-25 miles. To my dismay, Toyota Sienna’s are only available after 2020 with the 245 ho 4 cylinder hybrid. I may be forced to buy a 4 cylinder Sienna, but I sure don’t want to. Don’t like the looks of the Honda, Pacifica, or others.🥴🥲

The wait was less than half an hour and the representative Matthew gave us excellent service.

I love the car but why oh why would you not put a key operated cargo opening! This Back hatch is so heavy! I didn’t even look at the lack of that feature when I bought the car. One would assume it would be there at this price point.

Zack was Great very polite and respectful I’ll definitely use them again for my next purchase.

I test drove this van after having three other Toyota siennas that all performed very well. What I don’t like about this van is the center consul takes up too much room. The third row side windows do not open and since I sleep in my van, sometimes on a bed in the back, with my head near those windows, I can’t get as much fresh air as I did with all the other Sienna’s I had. The second row seats are supposed to not be able to be taken out, but I found a YouTube video that shows that you can take them out . I know it gets great gas mileage.

My husband and I had an overall good experience with Auto Trademark. Our salesperson, Zee, was very pleasant and thorough and took time to review all paperwork with us. He made an effort to make sure we were satisfied with our car even after our purchase. Our only wish would be that the regular price of cars be printed in advertisements with the "special" price for veterans printed in parentheses next to the regular price. We did not scroll down far enough to read this information and were surprised that the selling price for non vets (us) was around $1,000 more. So, that said, read the ads very carefully and then you will have no surprises. We are satisfied with our purchase and are happy to recommend Auto Trademark.

I have been driving my new Sienna LE for a year now. I have a long commute to work so I have been happy with the gas mileage especially since gas is well over $4.50 a gallon. The ride is comfortable though I do wish the driver seat had more functions. The only real issue I have had with the van is the braking glitch when slowing down. The van kind of slides when the brake is hit. This does not happen all the time. But the first time it happened it felt scary. I will bring that up next time I take the van for service. Other than that I have had good customer service at the Toyota dealership. I am sorry I do not have the automatic button for the rear door, it is very heavy and when you have your hands full it is hard to pull the door down. I previously had a Ford van and the door was not heavy at all. I do like the Sienna a lot though.

Auto Giants Mitsubishi's: Jeremy made me feel very taken care of, he has exceptional customer service skills, and it was a pleasure working with him on buying my 2nd car ever! I feel so blessed to have run into such a genuine person, and if anyone is ever looking for someone to sell them a car in Manassas, VA? He's your guy.

I have driven Honda Odysseys for the last 18 years. This Sienna won me over and I switched. Love the smooth ride, ability for the 2nd row seats to be moved back creating an abundance of leg room. Some serious cons is the vehicle speeds up when in cruise and you put on your left blinker. Changing lanes usually slows car when you get behind someone else, however, recently I had to break quickly because the Siena did not recognize the car in front of me for some reason. Could have caused a crash. When breaking and you release the break pedal sometimes the car propels forward. This almost caused an accident. I had to break quickly again. My passenger got scared as she felt the car accelerate quickly. These are safety issues that need to be addressed. The 2nd row seats are not removable and do not fold flat-they slide up against the front row which reduces on the flexibility for cargo. The console design between drivers seat is useless, especially the open "shelf" below. Overall the van is nice but the uncontrolled self propelling has to be fixed

Very professional and welcoming sales staff, especially Maren, which is who I worked with. Not at all pushy, and was respectful of my wishes in a car and didn't try to sell me something I wasn't interested in. Finance department was very helpful and personable. The entire experience from start to finish was warm and welcoming. I felt appreciated and respected.

My husband and I were so pleased with our recent purchase of a new truck from Koons in Clarksville. Our sales person Jack was absolutely amazing. From pricing to just plain great customer service we were so pleased. No pressure just a great deal. Thanks Jack. Will definitely share our experience with others.

The sales associate was really professional and answered all my questions and the staff was really helpful and respectful. It?s my third car from this dealership.

I enjoyed my test drive experience and the staff was attentive. However, the rep who worked with me and my boyfriend insisted on accompanying us on the test drive. No other rep had joined us at other lots, either private or dealership, so it seemed like more pressure and less privacy. We also had to tell the dealer that we’d meet him inside after talking privately. Again, pressure. That, plus no acknowledgement of the need for cosmetic repairs—duct tape under the seat, a hole worn through the driver’s car mat—made it fairly easy to walk away from a decent car.

Part time Delaware resident but my dream car became available in Maryland. Across the state lines, Emmanuel did amazing work to make the purchase seamless! Answered numerous questions and concerns via text with record response time. Further worked magic with my husband in Maryland to finalize the purchase and had it delivered to our Maryland home which is 30 miles from the dealership. Emmanuel earned this sale and my respect! All positive on this experience and would highly recommend Emmanuel if you are looking for a Lexus.

We received outstanding customer service from Luis Arredondo when buying a 2023 Chevy Bolt, which I am very content with and enjoy driving. The price was reasonable. Luis was always responsive to our inquiries and focused on our needs. I also really appreciate their Sunday sales hours. Service was great in reprinting the key.

Karen Escalante made all the difference when it came to buying a new car at Koons Ford Falls Church. Her outgoing nature, knowledge, and dedication to explaining the entire process from start to finish truly set a new standard for me when deciding on buying a new car. It's wonderful when a dealership, like Koons Ford Falls Church, creates an atmosphere where you feel right at home and prioritizes excellent customer service. Knowing that the finance team was also transparent and focused on getting me the best deal possible seals the positive experience. Again, If you are looking for great customer service, check them out and don't forget to ask for Karen Escalante and tell them I sent you :)

I recently purchased a 2025 Kia Sportage Prestige, and I couldn't be more pleased with the exceptional service I received from Donny. His customer service skills were outsanding-he actively listened, was incredibly knowledgeable about the vehicle, and kept me well-informed throughout the entire process. This is the third car I've purchased from this location, and I was intially unsure if the experience would match the high standards set by my former salesman who is no longer there. Donny reassured me that I was in good hands, but he was wrong-I was in great hands. I had considered other brands and wasn't certain I would stay with Kia, but Donny's patience, professionalism, and thorough answers to my (many) questions made all the difference. He was truly phenomenal, and the overall sales experience was marvelous thanks to him. Donny's outstanding service is what ultimately sealed the deal. Highly recommend asking for him if you're in the market for a vehicle! I am writing to follow up on my previous message regarding my concerns with the Finance Department. I am pleased to share that since then, the team at King Kia of Laurel has gone above and beyond to address my concerns and turn my experience into a positive one. I would especially like to recognize Larry, Carlos Mendez, and Matt Aglio for their extraordinary efforts. Their professionalism, responsiveness, and genuine commitment to customer satisfaction were truly impressive. Thanks to their support, I now feel confident and valued as a customer. I appreciate the time and care taken to ensure my concerns were resolved and that my experience ended on such a high note.

excellent work, very professional, I recommend them to friends and family, thank you very much

Thank you mutaz for giving me an amazing Tacoma I appreciate so so much thank you