Used 2023 Toyota Sienna for sale near Glenn Dale, MD

I came for an Oil change and safety inspection, Alfred helped me, he was very friendly, knowledgeable and got me out in no time! Always a good service at Koons. Thank you!

Traded our 2025 Toyota Hylander Hybrid awd because the seats were so uncomfortable and was told there was nothing they could do about it for a 2023 Sienna. We were looking for a road trip vehicle when we bought the Hylander but both Toyotas Got great gas mileage 36 mpg drove good but the seats were uncomfortable and a little hard to get in and out of because the roof line has been lowered. Didn’t have the room inside as our grand Caravan and you couldn’t remove the second row seats they wouldn’t even lay down flat just lean forward. Was a bigger car outside than we wanted but not as roomy inside. After 9k miles we traded it. Would be a good car for someone

We decided to purchase a couple of Jeeps. Ourisman was the only place that had the model we wanted so I decided to make the trip from NM. I thought is was a crazy idea but with the pandemic going on it seemed fitting to do something crazy. I had pleasant experience. So ended up buying 2 Jeeps and because the transport was 2 months out I flew there twice. The guys are fantastic. The price we agreed on is the price I paid. People should be able to understand the advertised price includes incentives they might not qualify for. It is the name of the game. But look at the bottom line and likely the price from Ourisman will be better than the rest. The sales person was great and Younes, the general manager, as well as Simo, the sales manager, make the buying experience pleasant.

Our 2nd Sienna and definitely the best. Other than some cheap plastic interior finishes, this is probably the best vehicle we've ever owned. Incredible reliability, excellent interior space and comfort and amazing fuel economy. Without even trying we get 33-35 mpg. When we actually try, we an easily achieve 43-44 mpg. The Air conditioning is amazing in this car, we live in AZ and it cools it down very quickly. A lot of people complain about the lack of power and loud engine, if you're not trying to race everyone around you, the Sienna performs very well. As an example, the Honda Odyssey is supposed to be the fastest and considered a performance beast but from 0-60mph it only surpassed the Sienna by less than 1 second. (6.7 seconds v 7.4 seconds). Some might say that's noticeable but let's face it, it's a minivan. This is an outstanding vehicle and I highly recommend it!

My sales guy Mike Serrano was awesome. I can't find anything negative to say and I've been recommending him to everyone since my purchase.

All good except too small of an engine for the size and weight of the minivan the v6 engine in my older minivan a better match for this size of automobile.

My experience with this dealership was so great . I had an appointment with Mike Davis I came in to do a trade in with my old vehicle because it so messed up . Mike Davis was very patient & took the time to make sure that I left out there in the perfect vehicle . I highly recommend that if you go to passport in marlow heights please see Mike Davis he will make sure all of your needs are taken care of & he will make sure you leave with a smile on your face . I’m so blessed to be able to have had him as my salesperson because he most definitely took care of me & if i wanted to buy another car I would definitely be seeing him again . Thanks so much Mike I love my 2020 Toyota Camry

Only draw Mack is sloewer acceleration with noise. Wind noise from rear doors and the fact that the speedometer is unreadable in bright daylight due to extremely dim and cannot be raised. Dealer says many complaints of this.

I told my sales rep, Gerard "Cowboy" King I was going to send an email to his manager saying what a good job he did and how professional and friendly he was. But I think it would be better to post a review so everyone could see. My wife and I bought a Chrysler Pacifica PHEV this week. During the sale, we had a bit of a wait because another customer was in the finance office. Cowboy just talked to us like we were old friends. It was nice to meet someone in sales that actually likes their job and seems to enjoy working with the public. Overall I would say this was a positive experience, even after we got a flat tire on our brand new never driven van and had to take a loaner home for a day! After the purchase, we were unsure about how to claim the federal tax credit. Cowboy was instantly messaging us back, connecting us to the right people, emailing us forms, it was great to get such outstanding customer service. He sure knows a lot about these hybrid vans! I am very happy with the van and with the tax credit I think I got a great deal.

Worth your money 💰 in every aspect.. No need for datail elaboration.. Toyota you will go places..Eversince we embrace Toyota products, from Matrix, Highlander, Sienna, HiAce back home and Hilux pickup- Tacoma here..

Excellent customer service from David Jacobs. Followed him from Annapolis Toyota. Great atmosphere and great coffee

I came in for the first service on my 4runner. Nick, the service advisor was very professional and got car done quickly.

Being coming to this place for many years to get my toyotas service and I am really pleased with the customer service and the work that they have done for years.

This is the first time I buy a car from a Jack Taylor Toyota dealership, and I had the best experience. Ebo Grant was very professional, patient and thorough. I felt absolutely no pressure and he made sure I had everything, and it was set up before I left. I med was also very helpful in the finance department, and Mike the manager. My first Toyota and I loved handling the team at Jack Taylor in Alexandria first class. Thanks to everyone who helped me, I highly recommend them if you want to buy a car.

Excellent experience at Jim Coleman Toyota/Cadillac. Brendan Coleman, Ben Lare, Ben Hernandez, and Michael Jaffee were all a pleasure to meet and deal with. They worked with me to make sure that I could secure a vehicle with proper financing and at a very quick pace. The overall experience dealing with them was excellent!

Excellent service advisor and assistant service manager - James Kim. The service department receives high volumes of customers, but James is always ready to give his customers great service and honest assessments and results. While convenience is also a reason I take my vehicle to Koons, pricing is also competitive and I prefer using OEM parts for my vehicle.

John Barrie kept me updated on my vehicle doing a recall process if I could give him six stars I would.

Great service , no I’m not writing more words was enough Paul was a great at service

Amazing experience at the dealership. We are thrilled to have our vehicle. Kevin Garcia was amazing from the first interaction to the keys hand off. Highly recommended!!

We had a great experience at Koons and got an excellent deal on our new car. Would highly recommend!

It was a very relaxed and no pressure day at DARCARS Silver Spring. Moses was my salesman and I would highly recommend working with him!

Great experience sales person Mike was very good and knowledgeable and provide details about the vehicle and shows interest to finalize the deal.

Very good dealership. They were professional, honest, fair, and helpful… exactly what you’d expect from a quality, reputable dealership

A sales professional named Kevin helped me get a great deal. He was very professional and courteous. When the bank wasn’t cooperating, Tony stepped in and got me a deal with a better interest rate than the bank was offering. This saves me almost $9k over the course of my loan. Tony also replaced the key fob with a new one, which I’m sure isn’t close to cheap on an Escalade. The lounge is very nice, with free coffee and water. Shuttle service is also provided.

Great team all around. Our family has purchased several vehicles from the sales team and have had all of our vehicles serviced here. The lounge and shuttle service are perfect, and occasionally, when we've been super busy, we've used the pick-up and delivery service.