Used 2023 Toyota Sienna for sale near Marlton, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Traded our 2025 Toyota Hylander Hybrid awd because the seats were so uncomfortable and was told there was nothing they could do about it for a 2023 Sienna. We were looking for a road trip vehicle when we bought the Hylander but both Toyotas Got great gas mileage 36 mpg drove good but the seats were uncomfortable and a little hard to get in and out of because the roof line has been lowered. Didn’t have the room inside as our grand Caravan and you couldn’t remove the second row seats they wouldn’t even lay down flat just lean forward. Was a bigger car outside than we wanted but not as roomy inside. After 9k miles we traded it. Would be a good car for someone

Over 15 year I have bought vehicles before and so far this has been the best experience overall. She is awesome! We highly recommend her

Our 2nd Sienna and definitely the best. Other than some cheap plastic interior finishes, this is probably the best vehicle we've ever owned. Incredible reliability, excellent interior space and comfort and amazing fuel economy. Without even trying we get 33-35 mpg. When we actually try, we an easily achieve 43-44 mpg. The Air conditioning is amazing in this car, we live in AZ and it cools it down very quickly. A lot of people complain about the lack of power and loud engine, if you're not trying to race everyone around you, the Sienna performs very well. As an example, the Honda Odyssey is supposed to be the fastest and considered a performance beast but from 0-60mph it only surpassed the Sienna by less than 1 second. (6.7 seconds v 7.4 seconds). Some might say that's noticeable but let's face it, it's a minivan. This is an outstanding vehicle and I highly recommend it!

Great team all around. Our family has purchased several vehicles from the sales team and have had all of our vehicles serviced here. The lounge and shuttle service are perfect, and occasionally, when we've been super busy, we've used the pick-up and delivery service.

All good except too small of an engine for the size and weight of the minivan the v6 engine in my older minivan a better match for this size of automobile.

I came in for the first service on my 4runner. Nick, the service advisor was very professional and got car done quickly.

Only draw Mack is sloewer acceleration with noise. Wind noise from rear doors and the fact that the speedometer is unreadable in bright daylight due to extremely dim and cannot be raised. Dealer says many complaints of this.

Great service and friendly people. Donna an is the best. The SUV is running great.

Worth your money 💰 in every aspect.. No need for datail elaboration.. Toyota you will go places..Eversince we embrace Toyota products, from Matrix, Highlander, Sienna, HiAce back home and Hilux pickup- Tacoma here..

I?m always happy with the service?? The people are Great! They are prompt in explaining what needs to be done right away; as well us letting you know what is needed a little later

Excellent as expressed. Mr. Donovan was my advisor and he conducted himself in a manner that was extremely impressive. He was extremely knowledgeable and professional. He is a front man for this company and he represented himself very well. I appreciate this type service and will continue to return and will share my experience with colleagues.

Outstanding service with attention to details. The preferred service that will keep you satisfied each and every time.

I highly recommend Koons Ford Lincoln of Annapolis in MD.They are not the "typical" dealership. I worked with Chuck, but all the employees I encountered were professional and prompt. No pressure at all, nada! They even stayed late Chuck & Tedd for me and my daughter to come test drive, then buy. My daughter really loves her 🚙 car and very happy with your Help Chuck Greenlee.