New and used 2026 Toyota Sienna for sale near Gratis, OH

It was good, Randy, was good at his job, I bought the car, so far so good!

I went to Jeff Wyler on 6/9/23 for 5000 mile maintenance/inspection. I bought the Wyler maintenance package last year. What a disappointment. I was told 2 inspections ago that I would need new brake pads on the next visit. When I was there they didn’t even inspect the brakes. Honesty, I would be shocked if they even changed the oil. They wouldn’t rotate tires because I needed the wheel lock key. Come to find out it was in the glove compartment. This leads me to wonder if my tires were rotated the last 2 times I was there. No one has ever asked for the key before. It’s disappointing to think, because I was scheduled for 5:00, they did less than satisfactory work. They shouldn’t schedule people at that time if that’s the case. I bought my Toyota at Voss and had excellent service from purchasing to maintenance. I changed to Jeff Wyler because it was closer to home. I’m questioning my decision now. It’s just discouraging that I’m getting substandard care. This is the exact reason women do not trust when having something done to their vehicle.

I contacted this dealership about a Hyundai Tucson I had been watching for a few months. Finally took it for a test drive and fell in love. Stephen was kind, patient, and had the car detailed for me when I came to pick it up, and even installed a new battery to make sure I would have no issues going forward. The buying process was easy and simple and everyone was friendly. I am not sure what Maria’s official title is at the dealership but she dealt with all of the paperwork to sign once I bought the car and she was extremely nice as well. I was very nervous with buying a car and they made sure I had all questions answered and felt comfortable with the entire process and explained things to me more than once when I didn’t quite understand some things. I would recommend this dealership to anyone looking to buy a car.

My only complaint was on the website it showed a rav4 hybrid I was interested in to have heated seats and steering wheel. I drive 2 hrs too the dealership and the vehicle did not have these options in it. They did take 500 bucks off the price for my troubles though

My experience at Performance Toyota in Fairfield was great! My salesman, John Campbell, was recommended to me by a friend and he was great. He made sure I got the exact car I wanted and kept me informed every step of the way. I was very comfortable with him and the whole process. I love my new RAV4! Thanks John for making it happen for me :)

Dupree Ratchford was an amazing sales man! He seemed to really care about my situation. I walked away with the vehicle of my dreams because of Dupree! I thank him and the dealership for helping me!

I can not thank Shawn Levi enough. We had an issue with filing a claim for gap insurance, I called and spoke with Shawn he walked me through the whole process I ended up coming into the dealership after getting some bad information from where we got the loan from. Shawn went above and beyond and was able to get everything resolved even though it had nothing to do with him or the dealership. Truly the definition of amazing customer service. I would never buy another car from anybody else. Can not thank y'all enough!

Performance toyota was great. They didn't pressure me into buying a car. They did a very good job working with me to get a good deal. Best experience I've ever had buying a car and I've bought a lot of cars in my life.