Used Toyota hatchbacks for sale near Addison, IL

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

This is by far my favorite Prius. This my fourth Prius as well. Best looking and handling. I love the color . The interior and all the latest technology is great.

I recently purchased a car from Gerald Honda in Countryside, and I couldn’t be happier with the entire experience. From the moment I walked in, I was greeted with professionalism, kindness, and a genuine commitment to helping me find the right vehicle. Kirk Drapp, my salesperson, was absolutely fantastic—knowledgeable, patient, and incredibly attentive. He took the time to answer all my questions, walked me through every feature, and made sure I felt completely confident in my decision. His friendly, no-pressure approach made the process genuinely enjoyable. A huge thank-you as well to Mike Bromer, the General Manager, whose leadership, transparency, and support made everything smooth from start to finish. Mike went above and beyond to ensure I received a great deal and had a positive, stress-free experience. I love my new car, and I’m truly impressed with the level of care and service I received. Gerald Honda in Countryside has earned my highest recommendation. If you’re looking for a dealership that truly puts customers first, this is the place to go! ⭐⭐⭐⭐⭐

I bought a new mazda cx5 last Tuesday. And was very sodispaied with the service .Daryl was very helpful,,downloaded the Mazda app on my phone and showed me how worked. Wonderful experience..

We love the prius after owning a 2007 model. The 2015 is a step up and we got it at a good price for low mileage to hold us until plug-in mile range improves.

Made me feel like family as soon as I walked in very helpful and accommodating to my needs didn?t feel rushed at all great staff and location overall.

I recently traded in a 2013 Toyota Prius C for this car, a 2025 Prius LE AWD in guardian grey. I loved my old car so I was interested in sticking with the prius and I'm glad I did. They've upgraded this car in so many ways and it is truly fun to drive now. Pros: -Upgraded engine. This engine has more than double the power of the old engines and it makes a huge difference without hurting the fuel economy at all. It makes this car super fun to drive and it handles very well. -Improved styling. These cars don't look anything like the old priuses. They look so much sportier and overall better. I also really liked most of the color options they had. -Value and reliability. The new priuses provide better power combined with the same great fuel economy that prius has become known for. I regularly get 60 mpg. They also aren't very expensive comparatively. I also know that as long as I take care of it I will likely get at least 12 years out of this car like I did with my last prius. Cons: -Not a lot of headroom. Technically speaking, this car has comparable headroom with it's main competitor, the Honda Civic Hybrid, but with the design of the car (long and low) it feels like less. This isn't an issue for me but I can see how it would be an issue for others. -Decreased visibility. Again, because the car is long and low, the windows have slightly decreased visibility compared to earlier generations of this car. I think the safety features in this car more than make up for it so I don't really have an issue with it. -Cheaper materials. The plastic pieces in the interior of the car feel a little bit cheaper and flimsier than they did in my old prius. It's not enough to be a huge issue and the interior is well designed so I don't really notice it but there is a difference. However this is something I noticed in all of the cars that I tested so it's not limited to this model or brand. Overall, this is a great car and I'm very happy with it!

Great experience, Patrycja (our sales associate) was great. We purchased a 2023 Tesla model Y

Bought this car brand new and I really like for an economically standpoint. It's just as spacious as the Camry. Totally Love this car. Highly recommended.

The wrong tires were ordered for my Corolla and the shop provided me with a car for the day until the work was completed. Thanks!!

Great Customer Service Team!! Pat Mucia made this shopping experience possible.. Very friendly and very attentive Sales person. Finance officer Mr. Jesus was also very friendly and funny

I daily the prius C 2 and it's just the perfect car. It's small and light enough to just zip through traffic and the instant torque from the electric engine can get you where you need to go quick. The handling is tight and responsive and the wheel is nice and smooth. Nimble, light, and forgiving is how I would describe the drive feel. The car can fit quite a bit of cargo for its size if the seats are folded down. I moved all of my stuff cross country in it and honesty could have fit more than I brougt. Otherwise, it can comfortably move 3 passengers + driver without much issue. The only thing it can't do is haul a bunch of luggage and people at the same time. When you baby it, you'll get mpg near 50, so fuel costs are a nonissue. It's never broken down and never had any issues that weren't my fault. It's the perfect car and I would recommend it to anyone who was open minded about driving a small car.

They gave me a great price on my car. Nice honest people, very satisfactory experience overall. I like their ancient wood sculptures around the facility.

I sure tire of the "free energy" postings. You honestly think your utility company comps you for the extra kilowatt usage? These are great little cars, even took mine on a Minnesota to Texas and back road trip with decent comfort at full highway speeds and no, it didn't look as if I was lead car in a funeral procession either. You can honestly cruise all day at 80 should you wish to do so. Reliability? If this Prius is like my 2008 then I can expect to get a trouble free 218,000+ miles out of it and then see its current owner still tooling about the area. Take a look and see where these are made. In a country that still values quality of performance and strives for perfection.

Bought a used car with Ulises. Fast service, easy to work with, responsive to issues. Fastest used car purchase I’ve ever had - EVER.

Leasing this car. Expected to wait a couple of months but received a notification that a car matching my specifications would be available the next week. The car met most of my requirements. The price of the lease was considerably more than I expected to pay but I agreed to the terms. Two months after taking possession of the vehicle, the brake actuator failed and I lost use of the vehicle for two weeks. Of course, the repair of the brake actuator was under warranty! The miles per gallon are what I have come to expect from a Toyota Corolla - better than 40 mpg on the freeway, a little less on surface streets. I replaced the standard interior rear view mirror with the one that has a built in Universal garage door opener because there was not a convenient place to mount the garage door opener that I had used with two previous Toyota Corolla leases. The thing I like about this 2022 Toyota Corolla: good gas mileage, bright headlights, good interior space. Things I do not like: cheap plastic rear trunk wing that broke in drive through car wash, black out lettering that standout on the greyish body color, unlit driver side lock/unlock buttons that are hard to locate in the dark when getting out of the car.

Abigail M. and the rest of the team made buying our 2019 Avalon a great experience. Thank you!

This car was purchased as a gift for my son to use to travel to his job out of town. He has a lease and I didn’t want him to rack up miles on his other car/lease. As a previous Prius owner, I know he would love another Prius to use daily. After this reliable vehicle is paid off, I plan to buy one for my other son and then a new one for myself! We love the hybrids in our family!

Paul Shamoun at Honda Service is highly recommended! He is such an expert and has excellent customer service skills.

As described and amazing car. Would be nice that it would have a small spare tire of sort but still an amazing vehicle and safety as 1st priority.

I absolutely loved the people who work there—they made the car-buying experience fun and stress-free. I drove off feeling confident that I got a great deal. I’m already looking forward to my first oil change on my new vehicle. Huge thanks to Leo Salazar for taking such great care of me! Also, thanks to Joe (GM), CJ, and Chris for everything!!!

Great drivability! Great room! Unfortunately, not confident in expertise at service center for plug in hybrid issues. No one has seen enough issues to understand how they can malfunction... they are totally dependent on computer codes and what the manual says.... haven’t really studied the tecnology and engineering enough to be able to anticipate and or respond to technical questions and circumstances.... sales people are completely oblivious to the technology!!! Cannot answer simple engineering questions about car! Service department seems only modestly more experienced, and have no passion or desire to really know or understand.... so their ability to inform and guide the customer is basically non existent. They call “ experts” elsewhere in the country... don’t appear to care to become experts themselves. This means that the customer has little to no confidence that their car is actually going to be fixed properly because they are completely reliant on manual and mechanics located elsewhere to solve issues.... fully expect that any upcoming repairs will be “ out of the box” repairs.... computer says that EGR valve is malfunctioning, so it needs a new one! When all it needs is a vacuum hose reconnected.... or something down these lines. This is really bad that the customer will need to understand their own car better than dealership mechanics, and will mean that extremely expensive parts will be seen as the solution to “ fixing” the oroblem...eg, I won’t be surprised if we own the vehicle for 10 plus years, that a new computer control module will be found to be needed because the code said it was malfunctioning.... when a small gasket waterproofing the compartment has failed and causes it to work improperly when it wet outside... The customer is left feeling uncared about, or cared for... and that Toyota hires fundamentally unprofessional or lazy service mechanics, and dont properly expect expertise or mastery about their products...

Salesman was very professional, courteous, and very helpful. Transaction went smoothly and to my liking

I would purchase it again also would tell people just to test drive it you will want one after that. I think it also rides smooth

An overall great service experience when ever my out of warranty Lexus needs service. Comfortable and clean lounge areas with plush chairs for waiting and plenty of connections for laptops or phones if you need to do some work while waiting. I always work with Darryl who does an exceptional job for me. He’s very professional as well as being personable. Ask him anything about the work that needs to be done and he always has the correct answer. Darryl is one of the reasons I keep coming back to Elgin Toyota

This is the most amazing vehicle I’ve ever owned! I love everything about it. The new style is sporty looking and has class. It’s fun to drive and the gas mileage is awesome! The more I drive it the more I love it.

Al Piemonte Nissan. The best sales and service departments ever. Make sure you go there for all your needs. Thanks

This is a great car. Had it for almost two years now. One of the previous reviews said it was too small for a 6.1 guy, but I am 6.2 and it is very comfortable, but if you are significantly overweight it maybe a tight fit. This car is still made in Japan and it's so much better than the junk put out by GM that's for sure. It's kind of goofy to blame the federal government for making you buy the car. Thank goodness for a federal government that is trying to clean the air and help the working man is all I can say.

I was amazed by the great customer service that Daniel De La Torre Jr. had to offer. He wasn't your typical salesperson. From day one via text, I explained my situation and his response to my questions put me at such ease. When I went into the car dealer, he was the first person to welcome me at the door (pure coincidence). His guidance and willingness to help was so refreshing, putting me at ease. He wasn't pushy or overbearing, he was kind and thoughtful. My cup of tea, and in the blink of an eye he had me drive off the lot in a car. I did not think it would be possible for me to get the car I got. But he did as he promised he would do via text. I am forever grateful. If you are looking for that type of salesperson, with an amazing attitude, great customer service and just a great human being overall, Daniel De La Torre Jr. (a.k.a. Junior) is your person.

Lombard Toyota was such a great experience! They were patient and a pleasure to work with.

I have just took delivery of my 4th Subaru. Ed Troike was my salesman for all 4. Ed 's dedication keeps me loyal to the brand. The service department as well as the parts department are extreamly clean, and the employees are extreamly knowledgeable, courtious, and proffessional. I will continue to purchase my vehicles from Ed and recommend this dealership to everyone I can.

I was surprised at how much room the Prius Prime has. Gas mileage is unreal. I am averaging in the 90's MPG even with longer trips. It was priced well and had a nice rebate and tax credit, as well. I drove 500 miles to get it at Basil Toyota in Lockport, NY and it was well worth the drive.

I worked with sales Representative Jairo at Berman Nissan of Chicago, looking for a safe car to drive more than 40 miles a day 6 days a week for work. We looked at several options and I was able to test drive all of the models I was interested in. I was able to look at all of the CarFax reports on vehicle history to have transparency on each of the vehicles I was interested in. I was able to find a great car thanks to Jairo, and my hats off to him for making it an easy and informative process in my car buying, even though he was new to the company. It was nice of him to share personal details to make the interaction more enjoyable and humanely! I appreciate this location’s flexibility on car showings, I had to come back 3 separate days to finish looking through cars between a busy work schedule. The front desk rep mad scheduling appointments easy and was able to help change my appointments several times with schedule conflicts. Everyone was friendly, willing to help and smiling. I would recommend this location not for the car deals but for the personal care they gave me and helped answer all my questions and concerns with financing, maintenance, and service benefits!!

The car rides great and with the plug in feature gives me an extra 25 miles gas free every time I plug in. The instrumentation is a little complicated but once you learn there are many features that are very helpful. Voice activated calling and GPS are my two favorite and also charging my phone wirelessly.

Highly recommend Larry Williams at Toyota of Lincolnwood. He's patient, caring, and knows his stuff. He was very helpful in assisting us in getting a specific car we wanted. Great at explaining all the car's perks too.

It's a fantastic vehicle, both inside and out. I get about 30-50 electric miles depending on whether I do freeway or side-street driving, what the outdoor temperature is, if I have AC on, etc. I get 50-60 mpg when the engine turns on. It gets to freeway speeds really fast in sport mode, but I normally stay on eco/normal mode - normal mode has more than enough power for my needs. Interior features lack the extra toys from the XSE and Premium trims, but I can live without them. Trunk space is adequate with the folding cover attached and only slightly better without it due to the sloped rear exterior. But I've never had a problem with trunk space since folding down the seats grants more than enough room for my needs. Cabin space is decent. No one in my family and friend group is over 182 cm tall so all of them can fit with ample head and leg room. I have no complaints with the handling, even at higher speeds. It's smooth, but outside noise does get a bit loud especially when the engine turns on. Charging is a tad over nine hours if using a standard 110v/120v L1 charger, and half that with a 220v/240v L2 charger. The Prius Prime is not built to handle DC charging, so don't bother with that. EV mode is good for up to 55 mph or so, and HV mode is good for speeds beyond that. The sweet spot speed for HV mode seems to be around 65-72 mph. Beyond that and efficiency takes a nosedive. The Prius Prime, or any plug-in hybrid (PHEV), isn't for everyone. It's the best of both worlds, but it's also the worst of both worlds. During EV mode, a PHEV is a less efficient battery electric vehicle (BEV) since it's carrying a heavy internal combustion engine (ICE) that isn't being used, along with all the other ICE components. It also has all the maintenance requirements of the standard HEV variant, unlike a true BEV. When the battery is depleted, a PHEV is a worse hybrid since it's carrying a big battery that isn't being used. Despite a PHEV's versatility between gasoline and electric usage, it isn't for everyone. It can run on gasoline only without ever charging the battery, but then you lose all the benefits of EV driving. You paid extra for the EV experience, so you might as well charge the battery. Final thoughts: the Prius Prime is a very good car, but only If you can charge at home. If not, then get the standard Prius since that one is an even more efficient hybrid.